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<h3>Job Description</h3>
Job Description
Reporting to the Chief Marketing Officer, this individual will drive relationships with key partners across the digital, tech, and sports ecosystem. More specifically, this individual would lead relationships across media distribution platforms, strategic marketing channels, the broader NESN sports ecosystem, and other potential tech partners. Working with cross-functional teams, the ideal candidate is passionate about tech, sports, and media. As a strategic partnerships leader, the individual would bring a methodical approach to which partners we work/integrate with, our coverage model, and how we make the most of our relationships across the tech, media, and sports landscape, grow our digital and direct-to-consumer offerings.
Essential Duties &amp; Responsibilities:
<ul>
<li>Own and develop relationships with platform &amp; tech partners, securing marketing commitments, early access to pilot programs, and other strategic growth opportunities</li>
<li>Negotiating app carriage deals with CTV partners (Roku, Amazon, etc.)</li>
<li>Build retail relationships with through CTV partners (VIZIO/Walmart, etc.)</li>
<li>Securing device giveaway programs that overlap with NESN 360 Rewards or other marketing initiatives</li>
<li>Manage and grow our existing relationships with social (YouTube, FB, Snap, TikTok, etc.) and tech platforms (iOS, tvOS, Android, Roku, FIRETV, VIZIO, LG/webOS, Samsung/Tizen, TCL, HISENSE/VIDAA, Philips/Titan, and more)</li>
<li>Leveraging these social and tech relationships to drive NESN 360 subscriptions</li>
<li>Work with product and tech teams to prioritize platform-specific feature roll-outs, creating the business case and working with partners to maximize impact</li>
<li>Aligning new partner integrations with NESN 360 acquisition and retention goals</li>
<li>Identify and develop plans for new business opportunities and tech integrations</li>
<li>Ensuring FAST resources are right-sized and strategically aligned with NESN 360 goals</li>
<li>Scope go-to-market strategies and support pilot efforts for new business initiatives</li>
<li>Build data-driven, scenario-based models to evaluate business impact of strategic and business development initiatives (e.g., platform expansions, partnerships, co-marketing, etc.)</li>
<li>Work closely with cross-functional teams (including product, engineering, creative services, marketing, and ad sales) to provide structure, formalize processes, ensure strategic alignment, and build institutional knowledge through clear documentation, repeatable workflows, and consistent communication.</li>
<li>Collaborate with affiliate relations team on points of alignment between linear and digital partnerships, ensuring consistency in carriage terms and revenue models</li>
<li>Lead user acquisition deal negotiations and general business development</li>
<li>Driving subscription bundles and promotions through partner channels</li>
<li>Work with leads to source new distribution opportunities for audiences and platforms</li>
<li>Create and present pitch decks and other materials as part of the partnership process</li>
<li>Evaluate and optimize economic terms for product integration/marketing/co-marketing deals</li>
<li>Be a thought-leader in how to creatively structure and improve partnership agreements</li>
<li>Collaborate with digital ops teams to ensure the successful launch of new partners</li>
<li>Identify opportunities to grow the business outside of traditional relationships</li>
<li>Perform ad-hoc analysis around specific initiatives/opportunities</li>
<li>Develop business plans and drive growth around new business and partnership opportunities</li>
<li>Coordinate with the content team to ensure proper promotion among partners of our content roadmap</li>
<li>Work with the Chief Marketing Officer to assess strategic opportunities, long term business planning, etc.</li>
<li>Represent NESN at conferences and industry events</li>
</ul>
We believe in the potential within every individual. If you’re passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description. 
Qualifications:
<ul>
<li>Bachelor’s degree and MBA required</li>
<li>6+ years experience in consumer tech and media organizations and/or in strategy, business development, or partnerships</li>
<li>2+ years experience in a highly analytical role, including in streaming, digital media, subscription-based tech, or strategy/business development</li>
<li>Knowledge of online video and experience in entertainment and new media</li>
<li>Experience developing strategic partnerships in the digital, media, sports, and/or tech industry</li>
<li>Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics</li>
<li>Strong working knowledge of contracts and legal frameworks</li>
<li>Experience leading partner negotiations</li>
<li>Exceptional communication skills with a desire to exercise transparency and give/receive feedback</li>
<li>A thought-leader in the SVOD space with the ability to contribute outside of core responsibilities</li>
<li>Excellent communication, storytelling, and presentation skills with the ability to build materials and present findings effectively at the executive management level</li>
<li>Experience managing multiple projects and executing across a quickly evolving product</li>
<li>Superior strategic problem solving and analytical skills including talent for developing hypotheses, drawing key insights and developing clear recommendations</li>
<li>Enthusiasm and curiosity for solving problems and answering challenging questions, while maintaining superior attention to detail and accuracy</li>
<li>Passionate and knowledgeable about the tech, media and entertainment businesses, with relationships across the industry</li>
<li>Comfort balancing between attention to detail and swift execution</li>
<li>Experience ideating and leading strategic cross-functional projects</li>
<li>Able to network and develop deep relationships inside and outside the organization</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience and track record in media, sports, entertainment, fan engagement, and/or advertising technology.</li>
<li>Master’s degree in Computer Science, Engineering, Business, or a related field.</li>
</ul>
We believe that when team members feel supported, they are more engaged, productive, and innovative. If you're looking for a workplace that celebrates people and their personal and professional growth, you've come to the right place. 
Some of the benefits we provide include:
<ul>
<li>Medical and Dental plans which are currently funded by NESN at approximately 85%</li>
<li>Pre-Tax HSA, FSA and Dependent Care Account</li>
<li>401(k) plan with employer match of 100% up to the first 6% of compensation, 3% contribution through Safe Harbor and discretionary profit sharing of up to 6%.</li>
<li>Life Insurance, AD&amp;D, Short and Long-Term Disability which are currently 100% funded by NESN</li>
<li>Paid parental leave</li>
<li>Time Off Benefits - Eligible NESN Employees accrue Paid Time Off equaling 160 hours or 20 days for the full year</li>
<li>Team Store Discounts - Employees will receive a discount of 50% at the Red Sox Team Store and 25% off at the Bruins Pro Shop with a valid NESN Employee ID</li>
<li>Paid Volunteerism - NESN provides eligible employees with up to 24 hours (3 days) of paid time to participate in NESN Connects events.</li>
<li>Tuition Reimbursement - NESN provides a generous Tuition Reimbursement Program to assist employees who aspire to further their education to learn &amp; grow within their careers. </li>
<li>MBTA Reimbursement - Eligible employees may be reimbursed up to $100 per month for the use of Mass Transit if it is their primary mode of transportation to &amp; from work</li>
<li>Travel Assistance &amp; ID Theft Protection </li>
<li>Estate Guidance - The Hartford helps employees protect their family’s future by creating a customized and legally binding will online using a simple but comprehensive online questionnaire.</li>
<li>Additional Perks &amp; Employee Discounts - As a NESN employee, you are eligible for other discounts &amp; perks such as pet insurance, tickets, travel, dry cleaning, mobile phones, and much more! </li>
</ul>
Who We Are
NESN (New England Sports Network) is owned by Fenway Sports Group, which also owns the Boston Red Sox and Pittsburgh Penguins among other holdings, and Delaware North, owners of the Boston Bruins. NESN is delivered throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.
As of Fall 2023, NESN manages SportsNet Pittsburgh, a newly branded regional sports network that televises Pittsburgh Penguins and Pirates games, as well as local college sports, original content and more in PA, WV, and portions of MD, OH and NY.
Our professional environment is passionate, adaptable, creative, and filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.
NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

Director, Digital Platform Partnerships

<h3>Job Description</h3>
Job Description
Essential Duties and Responsibilities
<ul>
<li>Provide expert advice regarding snow sport lessons &amp; programs.</li>
<li>Know all of the resort's products, prices, hours and availability.</li>
<li>Know all discounts, special pricing, or other marketing promotions.</li>
<li>Answer phone, retrieve voice messages and return calls.</li>
<li>Respond to e-mails directed to snow sports.</li>
<li>Handle guest complaints in a professional and diplomatic way.</li>
<li>Direct guests &amp; visitors to the appropriate location or staff when required.</li>
<li>Make reservations, collect payment, and send confirmations.</li>
<li>Check in guests for snow sport lessons.</li>
<li>Sell ski related products &amp; services (tickets, rentals, lessons).</li>
<li>Process cash, credit &amp; gift card transactions accurately &amp; efficiently.</li>
<li>Manage the till, count start cash and prepare nightly deposit bags.</li>
<li>Perform other tasks as assigned by manager.</li>
</ul>
Minimum Qualifications (Knowledge, Skills, Abilities)
<ul>
<li>Skilled in providing excellent customer service.</li>
<li>Specialist knowledge of lesson options.</li>
<li>Computer savvy, able to quickly learn sales and reservation programs.</li>
<li>Excellent interpersonal skills, friendly and helpful disposition.</li>
<li>Outstanding communication skills in person and on the phone.</li>
<li>Neat and professional appearance; portray a positive company image.</li>
<li>Able to count cash and perform simple mathematical functions.</li>
</ul>
Core Competencies
<ul>
<li>Plan &amp; prioritize workload to assure all tasks are done &amp; deadlines are met.</li>
<li>Communicate ideas effectively and actively listen to guests &amp; co-workers.</li>
<li>Teamwork: Interact with team members effectively put company goals first.</li>
</ul>
 Physical Demands
<ul>
<li>Must be able to lift up to 30lbs.</li>
<li>Must be able to stand, sit, and work at keyboard for long periods of time.</li>
</ul>

Snowsports Desk

<h3>Job Description</h3>
Job DescriptionSalary: Depending on relevant experience 
Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge funds with cutting edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the worlds leading execution venues, and reliable IT infrastructure and technical supportall designed to be customized and scaled to serve any business model and any size of market participant. We take pride in our great work atmosphere and highly motivated team of engineers. We are currently looking for a motivated and talented Lead SDET Quality Assurance Engineer to join our HQ office.
 
oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for four consecutive years:
<a href="https://www.onezero.com/awards/onezero-earns-recognition-as-a-2025-best-place-to-work/" target="_blank">https://www.onezero.com/awards/onezero-earns-recognition-as-a-2025-best…</a>
 
The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024:<a href="https://www.onezero.com/homepage/the-boston-globe-names-onezero-a-top-place-to-work-for-third-year-in-a-row/" target="_blank">https://www.onezero.com/homepage/the-boston-globe-names-onezero-a-top-p…</a>
 
oneZero earns 2024 Great Place To Work Australia Certification <a href="https://www.onezero.com/awards/onezero-2024-great-place-to-work-australia-certification/" target="_blank">https://www.onezero.com/awards/onezero-2024-great-place-to-work-austral…</a> 
 
Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team (<a href="https://goo.gl/vbXw8i" target="_blank">https://goo.gl/vbXw8i</a>).
 
JOB PURPOSE:
At oneZero, we develop a high performance ultra-low latency trading and finance platform that sends terabytes of data to our AWS platform on our data analytics platform. We also develop and integrate into our Autochartist analytic platform into our main platforms. We are looking for a computer science graduate or trained software engineer who is looking to work with a world-class software team. In this role, you will grow your career through teamwork, becoming an expert in trading/finance/data analysis via testing and developing code to ensure we deliver high quality software and validate our large data sets. 
 
JOB DESCRIPTION SUMMARY:
Manages and supervises other SDET QA to ensure application code the team tests performs as expected in terms of function, compatibility, design, and performance chiefly by developing testing programs to identify possible defects in pre-deployment software. Operates at all levels of the testing pyramid, employing knowledge of the end user business domain to mentor the team to validate suitability for purpose. Collaborates with team, engineering and product colleagues to ensure consistently high quality software. Oversee and help implement full automation test coverage at a squad level for a release and coordinate the work within the squad/team to completion. Participates in automation code reviews, pair-programming, makes automation framework updates to support new/enhanced functionality, Able to understand automation coding and best practices and mentor other SDET QA to get the team to develop test automation to the same standards that the development team follows. Keep up with innovations in the industry and be a driver of continuous improvement. 
 
KEY ROLES AND RESPONSIBILITIES:
Quality and Best Practices Champion
<ul>
<li>Promotes automation first approach to test plans that incorporate both positive and negative scenarios </li>
<li>Identifies functional interdependencies between squads that optimizes testing of related/dependent features that are cross-squad and cross-team</li>
<li>Participates and leads in postmortem activities to better understand and automate escapes and implement process improvements</li>
<li>Understands each tier of the testing pyramid and the how to use the different automation solutions for them</li>
<li>Helps ensure both stories and epics meet both Definition of Ready (DoR) and Definition of Done (DoD)</li>
<li>Applies test-first BDD and TDD best practices </li>
</ul>
 
Innovator
<ul>
<li>Experience with integrating AI into test automation solution</li>
<li>A vision for how Generative AI can transform QA</li>
<li>Ideas for client-centric testing that includes persona and workflow based test strategy </li>
</ul>
 
Automated Test Developer
<ul>
<li>Has a vision for how to make Leverages AI to enhance automation and productivity while ensuring high quality coding standards</li>
<li>Designs\refactors automation to validate the intended functionality using common classes and shared configs that keeps the framework lean and fast</li>
<li>Able to automate and do code reviews at all levels of the test pyramid </li>
<li>Ensures automated tests are incorporated into CI/CD pipeline and ensure test results are monitored</li>
<li>Be a hands on lead and automate and validate end to end system/functional workflows within multiple components </li>
</ul>
 
Agile Practitioner
<ul>
<li>Demonstrates understanding of Agile principles and supports the overall delivery for product releases</li>
<li>Able to accurately estimate stories and ones own capacity</li>
<li>Processes retrospectives and applies Kaizen principles to daily work </li>
</ul>
 
Business Domain Expert
<ul>
<li>Has business domain experience and extends business domain through purposeful study</li>
<li>Has client centered approach and promotes customer personas and application workflows as a testing practice</li>
<li>Able to identify domain knowledge gaps within the team and recommend individualized training options</li>
<li>Demonstrates analytical, systems and innovative thinking</li>
<li>Acquires subject matter expertise in application under test to a level of demoing and training others </li>
</ul>
 
Test Framework Developer 
<ul>
<li>Learns the appropriate uses of, architecture for, and construction of test frameworks and tooling</li>
<li>Suggests and implements improvements to the test framework</li>
<li>Work with multiple frameworks; REST/API, GUI, performance, ETL/big data as well as custom test solutions</li>
<li>Incorporates AI and new technologies into our framework that boost both productivity and product quality </li>
</ul>
 
Tier 3 Support Troubleshooter
<ul>
<li>Understands the production support model</li>
<li>Understands how production environments are deployed and configured</li>
<li>Prioritizes production issue troubleshooting and delegates to the team. </li>
</ul>
 
EXPERIENCE/EDUCATIONAL REQUIREMENTS:
<ul>
<li>Bachelors/Masters degree in the Hard Sciences (Computer Science, Math, Engineering preferred)</li>
<li>10+ years of software development or automation development or technical team leadership experience</li>
<li>Demonstrable experience with some of CI/CD, BDD/TDD, C#, Relational Databases and Python/JavaScript</li>
<li>Experience with performance tools like Neoload/JMeter/Etc</li>
<li>Familiarity with Playwright </li>
<li>Experience managing technical automation QA teams in an agile and CI/CD environment</li>
<li>Finance industry experience</li>
<li>Experience using generative AI within a development environment </li>
</ul>
 
KEY COMPETENCIES
<ul>
<li>Business Orientation (Proficient)- Understands the needs and priorities of internal and external clients. Conducts work with a customer point of view. Observes and reports problems relevant to the client and works to gain their trust and respect</li>
<li>Cooperation (Advanced)- The ability to work effectively with others in order to achieve a shared goal- even when the objective at stake is of no direct personal interest. Acknowledge the contribution from others disciplines; Discuss plans and ideas with others and invite them to contribute; Is able to compromise- lets a group's interest prevail over their own; Makes others see their contribution is vital for achieving a shared goal.</li>
<li>Focus on Quality (Advanced)- Sets high quality standards and strives for continuous improvement. Encourages others to take quality into account; Self-manages and creates test and checks of the work of others to ensure work is up to prescribed quality standards; Indicates clearly and specifically what level of quality is expected</li>
<li>Initiative (Proficient)- Recognizes and creates opportunities and acts accordingly. Communicates and starts something than waiting passively for it to happen. Mentions and discusses practices that are inefficient and a drag on productivity and actively searches for and suggests solutions.</li>
<li>Result Orientedness (Advanced)- Sets high standards, defines/achieves challenging yet feasible goals; Considers the option carefully; mobilizes means and people, even when others need to be persuaded of its necessity; Does not give in, actively looks for alternative possibilities when facing difficulties.</li>
<li>Workmanship (Proficient)- Independently carrying out one's work. Has a thorough knowledge of one's field. Knows the causes and solutions to commonly occurring problems; shows interest in his professional field- keeps their professional knowledge up-to-date by all means possible; Shows what has priority and where necessary, changes the work order; Sees work that has to be done and takes initiatives to get it done.</li>
</ul>
 
The salary range for this role is 115,000- 145,000, depending on relevant experience.

Lead SDET Quality Assurance Engineer

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1+ years of experience from a top-tier economic consulting firm (Analysis Group, Cornerstone Research, Charles River Associates preferred) OR 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. 
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Compensation Range: $100K - $130K

Data Scientist

<h3>Job Description</h3>
Job Description
Locations: Cumberland, ME; Augusta, ME; Manchester, NH; Ayers, MA; Berlin, CT
Electrical Consultants, Inc. (ECI) is a leading power engineering consultant firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrials throughout the U.S. Our experience includes system voltages from 4.16 kV through 765 kV.
ECI has immediate openings for Project Managers in the office locations identified above. A remote/hybrid work option would be considered for applicants that have extensive experience in substation design. Responsibilities include the conceptual, preliminary and final detailed design of new, upgraded and expanded substations, including material procurement, construction and commissioning/startup support through energization. Additional responsibilities include the scoping, budgeting, scheduling, planning, executing, monitoring and reporting of substation projects and proposals. A Project Manager oversees a project team (or teams) of project and design engineers, designers, drafters and support staff. Project Managers diligently execute ECI's quality control procedure, ensuring best-in class project execution and delivery. Project Managers interact with and coordinate ECI's subject matter expert discipline groups such as Distribution Studies, Transmission Studies, Grounding Studies, Protection (relay coordination and settings), Civil Engineering, Communication (SCADA Integration), Transmission Engineering, Environmental Planning, Surveying, Lands/Right-of-Way, and Project Management/Controls to ensure successful execution of projects. Project Managers are ECI's primary interface with clients and other project stakeholders. Project Managers provide technical mentorship and training of project team design staff.
Minimum Requirements: Bachelor of Science or Master's degree in Electrical Engineering, 10+ years' project engineering experience, or an acceptable combination of education and experience; 2+ years of demonstrated project management and leadership experience; excellent verbal and written communication skills; strong organization and planning skills; commitment to quality and accuracy; and a willingness and ability to meet fast-paced project schedules. A PE license and PMP certification are preferred. The successful applicant must have an advanced knowledge of power engineering principals, be expert regarding applicable codes, standards and design tools, and have the ability to direct and oversee multiple technical disciplines in completion of substation projects. The successful applicant may be subject to client-mandated drug and background checking. Occasional travel/driving is required; therefore, the successful applicant will be subject to ECI's auto insurance carrier requirements. Applicants must not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future.
Salary commensurate with experience and education. Benefits include:
<ul>
<li>Medical, dental and vision insurance</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Disability insurance</li>
<li>401(k), profit sharing and employee stock ownership plan</li>
<li>Paid vacation, personal days and holidays</li>
<li>Paid Parental Leave</li>
<li>Continued professional education reimbursement</li>
</ul>
Electrical Consultants, Inc. (ECI) employs over 850 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in 37 offices across the U.S. The firm has more than 40 years of experience in the planning, engineering, and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities. Visit our website at <a href="http://www.eciusa.com" target="_blank">www.eciusa.com</a>.
An Equal Opportunity Employer
 Job Posted by ApplicantPro

Substation Project Manager

<h3>Job Description</h3>
Job Description
Are you passionate about solving tech puzzles and helping people get back to work seamlessly? We're a leading IT Managed Services Provider dedicated to delivering top-tier technical support to businesses of all sizes. Our team thrives on innovation, collaboration, and exceptional customer service. If you have a knack for troubleshooting and a customer-first mindset, we want you on board as our next Help Desk Technician! This is an in-office position based in Nashua, NH, offering an excellent opportunity to advance your IT career. You’ll work alongside experienced professionals in a fast-paced, supportive environment where growth is both encouraged and achievable.
Position Overview
As a Help Desk Technician, you'll be the frontline hero for our clients, providing high-quality IT support to end users. You'll handle a wide range of technical issues, ensuring quick resolutions and minimal downtime. This role is perfect for someone who enjoys a fast-paced environment and loves diving into diverse tech challenges.
Key Responsibilities
<ul>
<li>Provide high quality technical support to end user clients via phone, email, and chat</li>
<li>Diagnose and fix network connectivity issues, printer malfunctions, email configuration problems, and other common hardware/software glitches</li>
<li>Act as a liaison with third-party vendors to coordinate support and escalate complex issues when necessary</li>
<li>Troubleshoot endpoint, infrastructure, and cloud environment security products</li>
<li>Troubleshoot Microsoft 365 managed environments</li>
<li>Manage user provisioning and termination requests, including account setup, access permissions, and secure offboarding processes</li>
<li>Document all support interactions, resolutions, and follow-ups in our ticketing system to maintain accurate records</li>
<li>Follow up to ensure client satisfaction and system functionality</li>
<li>Escalate unresolved issues to higher-level support as needed</li>
<li>Contribute to improving internal support processes and documentation</li>
<li>Educate users on best practices and preventive measures to reduce future incidents</li>
<li>Collaborate with senior IT teams on escalated tickets and contribute to continuous improvement of support processes</li>
</ul>
Qualifications
<ul>
<li>Minimum 3 years of experience in an IT help desk or managed services environment providing Level 1 or 2 support</li>
<li>4-year IT-related degree or equivalent certifications (e.g., Microsoft 365, CompTIA, ISC2, Cisco, Sophos)</li>
<li>Experience in deploying, managing, and troubleshooting Microsoft 365 services such as Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, and Entra</li>
<li>Familiarity with Active Directory and Entra Active Directory</li>
<li>Understanding of network protocols and troubleshooting connectivity issues; experience configuring, troubleshooting, and maintaining switches, routers, firewalls, and wireless access systems</li>
<li>Experience with Windows, iOS, Android, and macOS platforms, including system updates, troubleshooting, and software installation</li>
<li>Strong verbal and written communication skills</li>
<li>Proficiency in using ticketing systems to log, track, and resolve incidents and service requests</li>
<li>Customer-oriented, professional, and composed under pressure</li>
<li>Comfortable working in a collaborative, team-oriented environment</li>
<li>Flexibility to work shifts, including rotating weekends/on-call as needed</li>
</ul>
Benefits
<ul>
<li>Competitive salary based with regular raise opportunities based on experience and performance</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) with employer contributions and Health Savings Account (HSA)</li>
<li>Life and disability insurance</li>
<li>Paid time off and parental leave</li>
<li>Profit Sharing Bonuses after 1 year</li>
<li>Company-sponsored training and ongoing professional development</li>
<li>Access to the latest tools and technology</li>
<li>Clear path for career growth within a supportive work culture</li>
</ul>
Schedule
<ul>
<li>Full-time, Monday–Friday</li>
<li>8-hour day shift</li>
<li>Rotating on-call weekends</li>
</ul>
Interested candidates should be passionate about technology, committed to delivering excellent service, and eager to grow in a dynamic IT environment.
Company DescriptionNetlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team 
<h3>Company Description</h3>
Netlogic Computer Consulting is a trusted provider of high-quality IT services and solutions for a diverse client base. We pride ourselves on delivering responsive, expert-level support that enables our clients to operate efficiently and securely. As we continue to grow, we’re seeking motivated and technically inclined individuals to join our team

IT Help Desk Technician

<h3>Job Description</h3>
Job DescriptionOnsite or Travel to MA/NH - Sr. Transformation Project Manager for 1 Year Contract!! Platinum Benefits - $250 Deductible + we pay for 75% of premium! This Jobot Consulting Job is hosted by: Lisa Maloney Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $75 - $90 per hour 
A bit about us:
 We are a fast-growing, multi-state automotive dealership group with more than $2.5B in revenue and ambitious expansion plans. Our leadership team is committed to transforming operations, upgrading systems, and creating a scalable model that supports continued acquisitions and growth. 
Why join us?
 
<ul>
<li>Competitive pay</li>
<li>Comprehensive benefits package starting day one</li>
<li>Impact: Directly influence a $2.5B company’s transformation and future scalability.</li>
<li>Visibility: Work with senior executives and dealership leaders on mission-critical projects.</li>
<li>Growth: Be part of a rapidly expanding organization with long-term career opportunities.</li>
<li>Innovation: Help implement leading-edge systems (Tekion, Qlik, CRM integrations).</li>
<li>Autonomy: Opportunity to own projects, drive outcomes, and make your mark.</li>
</ul>
 
Job Details
 The Role We are seeking two Senior Transformation PMs to research, map, and design the operational and accounting models that will underpin our company’s next phase of growth. These roles are focused on centralization - assessing how work is done across stores, evaluating accounting practices, and building new models for efficiency and scale. Responsibilities 
<ul>
<li>Conduct detailed assessments of store and accounting processes.</li>
<li>Map workflows, identify gaps, and design scalable operating models.</li>
<li>Manage implementation of new processes across multiple rooftops.</li>
<li>Collaborate with Business Analysts to gather data and build KPIs.</li>
<li>Serve as the change agent for dealership and corporate stakeholders.</li>
</ul>
 Qualifications 
<ul>
<li>6+ years in transformation, process improvement, or consulting.</li>
<li>Background in accounting centralization, shared services, or retail/automotive ops a plus.</li>
<li>Strong analytical and process mapping skills.</li>
<li>Hands-on approach — able to both design and execute.</li>
</ul>
 Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Sr. Finance Transformation Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: $60,000-$75,000 
Commitment:
<ul>
<li>Location: Remote; Candidates based in the U.S. Eastern Time zone strongly preferred. Applicants located up to 5 hours ahead of EST may be considered. Applicants in time zones west of EST (earlier than EST) will not be considered.</li>
<li>Travel: up to 2 domestic events per year</li>
</ul>
 
Position Overview
Pivot's national team includes 250+ staff members on the ground in Madagascar. The Development Officer (DO) will join the Global Support Team (GST), a small but growing cohort of internationally-based staff whose collective objective is to be a resource to the in-country team primarily in fundraising, communications, and partnerships as Pivot expands its work. As a member of the Development Department, the DO will collaborate with fellow Development team colleagues to lead proposal writing and reporting, as well as research new prospective funders to support Pivots fundraising strategy. Members of the GST are fully remote and must be willing to shift working hours to maximize overlap with Madagascar colleagues in the Eastern Africa time zone. 
Responsibilities
The DO will report to the Director of Development, and collaborate across the Madagascar-based and global support teams to complete written materials and track down necessary information. Responsibilities include:
<ul>
<li>Oversee conception, writing, and preparation of proposals, budgets, reports, and other materials for funders.
<ul>
<li>Ensure quality and timely submission of materials to funders and oversee compliance with partnership requirements</li>
<li>Collaborate closely with program staff, leadership, and finance teams to create detailed proposals that align with the strategic goals of the organization</li>
</ul>
</li>
</ul>
<ul>
<li>Support funder prospection and stewardship
<ul>
<li>Leverage prospect research tools to identify potential funding opportunities</li>
<li>Conduct comprehensive prospect research to prepare for and lead go/no-go meetings with the team to decide whether an opportunity will be pursued</li>
<li>Track key funder touchpoints and relationship milestones</li>
</ul>
</li>
</ul>
 
Required Qualifications
<ul>
<li>Exceptional writing and storytelling skills in English; French comprehension a plus</li>
<li>Prior work experience or deep understanding of global health issues and programming</li>
<li>Strong understanding of grant writing techniques and data-driven storytelling; demonstrated evidence of success in nonprofit grant writing</li>
<li>Comfort synthesizing data and impact information and narratives</li>
<li>Project and time management, multitasking, flexibility and ability to navigate multiple deadlines</li>
<li>Ability to proactively engage with multiple stakeholders to gather necessary information and ensure deadlines are met</li>
<li>Ability to work in a multicultural setting</li>
</ul>
 
*We will review applications as they are received and encourage early submission.

Development Officer

<h3>Job Description</h3>
Job Description
About Sequel
Sequel,&nbsp;headquartered&nbsp;in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the&nbsp;twiist&nbsp;Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management.&nbsp; This position is a hybrid position in Manchester, NH or Marlborough, MA.&nbsp;
Job Overview
We are seeking a&nbsp;Salesforce Solution Architect to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions.&nbsp;
You’ll&nbsp;collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth.&nbsp;
This role blends architectural thinking, configuration&nbsp;expertise, integration design, and hands-on build.&nbsp;
Job Responsibilities and Essential Duties
Platform Architecture &amp; Design&nbsp;
<ul>
<li>Lead the system architecture and technical design of Salesforce Health&nbsp;Cloud&nbsp;,&nbsp;Sales&nbsp;Cloud&nbsp;,&nbsp;Service Cloud&nbsp;solutions.&nbsp;</li>
<li>In-depth knowledge of Salesforce features, including&nbsp;Health Cloud,&nbsp;Sales Cloud, Service&nbsp;Cloud&nbsp;and custom objects.&nbsp;</li>
<li>Define data models, object relationships, sharing rules, and platform integration patterns.&nbsp;</li>
<li>Ensure alignment between business goals, product roadmaps, and scalable system architecture.&nbsp;</li>
</ul>
Configuration &amp; Technical Implementation&nbsp;
<ul>
<li>Translate functional requirements into robust technical designs and declarative solutions.&nbsp;</li>
<li>Implement and&nbsp;optimize&nbsp;Flows, Custom Objects, Page Layouts, Validation Rules, and Permissions.&nbsp;</li>
<li>Review and guide Apex code and LWC&nbsp;development (via internal or external developers).&nbsp;</li>
<li>Conduct solution reviews, code reviews, and provide technical leadership to ensure high-quality deliverables.&nbsp;</li>
</ul>
Integration &amp; Data Engineering Support&nbsp;
<ul>
<li>Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft).&nbsp;</li>
<li>Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems.&nbsp;</li>
</ul>
Release Management &amp; Change Control&nbsp;
<ul>
<li>Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles.&nbsp;</li>
<li>Support change control processes including sandbox management, deployment automation, and documentation.&nbsp;</li>
<li>Identify&nbsp;and resolve deployment risks and cross-environment dependencies.&nbsp;</li>
</ul>
Compliance, Security &amp; Governance&nbsp;
<ul>
<li>Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements.&nbsp;</li>
<li>Partner with IT Security and Compliance to implement&nbsp;appropriate encryption, access controls, and audit logging.&nbsp;</li>
</ul>
Documentation &amp; Support&nbsp;
<ul>
<li>Create technical documentation for configurations, data models, and integrations.&nbsp;</li>
<li>Mentor admins or junior&nbsp;engineers, and&nbsp;support troubleshooting as a Tier 3 resource for Salesforce issues.&nbsp;</li>
</ul>
Minimum&nbsp;Requirements
<ul>
<li>Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline. Equivalent experience will be considered.&nbsp;</li>
<li>Minimum&nbsp;ten&nbsp;(10) years&nbsp;of experience in Salesforce solution design and architecture, with a focus on Health cloud&nbsp;and/or Sales Cloud&nbsp;and/or Service Cloud&nbsp;in regulated environments.&nbsp;</li>
<li>Extensive experience in DevOps and CI/CD processes - release management, source control, quality checks, and deployments.&nbsp;</li>
<li>Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred.&nbsp;</li>
<li>Experience on Data cloud and Agentic AI is a plus.&nbsp;&nbsp;</li>
<li>Weekly travel to Manchester, NH or Marlborough, MA.</li>
</ul>
Required Knowledge,&nbsp;Skills&nbsp;and Abilities
<ul>
<li>Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings).&nbsp;</li>
<li>Experience integrating Salesforce with external platforms using REST&nbsp;APIs, middleware, or file-based data loads.&nbsp;</li>
<li>Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines).&nbsp;</li>
<li>Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling.&nbsp;</li>
<li>Experience in designing and&nbsp;optimizing&nbsp;data models for both B2B and B2C use cases.&nbsp;</li>
<li>Strong working knowledge of HIPAA and data privacy standards.&nbsp;</li>
<li>Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred.&nbsp;</li>
<li>Strong systems thinking, documentation skills, and the ability to break down complex requirements.&nbsp;</li>
<li>Ability to collaborate effectively with business users, architects, and technical partners.&nbsp;</li>
<li>Comfortable in fast-paced environments where flexibility and initiative are key.&nbsp;</li>
<li>Proven&nbsp;track record&nbsp;managing cross-functional projects and&nbsp;facilitating&nbsp;workshops or requirement sessions.&nbsp;</li>
<li>Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management.&nbsp;</li>
</ul>
Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.&nbsp;
At Sequel, we believe that when you thrive, we thrive.&nbsp;That’s&nbsp;why&nbsp;we’ve&nbsp;designed a benefits package&nbsp;that’s&nbsp;as thoughtful as it is generous. From day one,&nbsp;you’re&nbsp;automatically enrolled in our 401k plan—no waiting, no worries—with a 6% company match and 100% immediate vesting. We prioritize your well-being, especially for our employees and their families living with diabetes, with capped out-of-pocket insulin costs and GLP-1 coverage across all plans. With multiple medical plans through Aetna, including a 100% company-paid&nbsp;high deductible&nbsp;plan paired with employer HSA contributions, you can select what suits your needs.&nbsp;Additional&nbsp;benefits include vision and dental plans, employer-paid short-term disability, and voluntary options like accident and pet insurance.&nbsp;
Need time to relax and recharge?&nbsp;You’ll&nbsp;enjoy flexible PTO and generous paid holidays, all while being part of a culture that values hard work, fun, and support. We&nbsp;don’t&nbsp;just offer jobs—we offer careers that build futures. Join us, and&nbsp;let’s&nbsp;grow together!&nbsp;&nbsp;
Environmental/Safety/Physical Work Conditions&nbsp;
<ul>
<li>Ensures environmental consciousness and safe practices are&nbsp;exhibited&nbsp;in decisions&nbsp;</li>
<li>Use of computer and telephone equipment and other related office accessories/devices to complete assignments&nbsp;</li>
<li>May work extended hours during peak business cycles&nbsp;</li>
<li>Physical requirements such as lifting specific weights&nbsp;</li>
<li>Some travelling is expected&nbsp;</li>
</ul>
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Salesforce Solution Architect (Hybrid)

<h3>Job Description</h3>
Job Description
Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability. 
We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.” 
As an Excess and Surplus (E&amp;S) carrier, we face unique and interesting problems every day. We are seeking a Cloud Support Engineer to join our amazing team.
Primary Function:
Upland Capital Group is seeking a Cloud Support Engineer to provide Tier 1 support for our cloud-based platforms and integration services. This individual will serve as the first line of defense for technical support, helping ensure that our cloud workflows and services remain reliable, secure, and responsive to business needs. 
The role will focus on monitoring system health, responding to alerts and user inquiries, and resolving common issues related to cloud-based workflows, access, and service availability—particularly within Azure Logic Apps and related integration services. When issues exceed Tier 1 troubleshooting capacity, the Cloud Support Engineer will escalate to integration engineers for further triage and remediation. Daily activities include ticket triage, basic issue resolution, user communication, monitoring observability dashboards, and identifying recurring issues for long-term resolution. 
This role is critical to ensuring timely and effective response to operational events, contributing to a reliable and resilient technology environment. 
Duties and Responsibilities:
<ul>
<li>3-5 years of experience in IT support, systems operations, or cloud administration, preferably in an Azure-based environment </li>
<li>Basic working knowledge of cloud services (primarily in the Azure ecosystem) and how they integrate in a business environment </li>
<li>Monitor alerts and workflow failures, especially across Azure integration components </li>
<li>Provide Tier 1 troubleshooting for access issues, workflow failures, and user-reported incidents, logging tickets as appropriate </li>
<li>Coordinate with integration engineers for issues requiring deeper technical intervention </li>
<li>Maintain clear documentation and logs of incidents, resolutions, and escalation paths </li>
<li>Respond to and triage incoming support requests through email and ticketing systems </li>
<li>Communicate effectively with both technical and non-technical users </li>
<li>Demonstrate a high level of curiosity and willingness to understand our cloud environment and business processes </li>
<li>Help identify opportunities for improving incident response workflows and documentation </li>
<li>Define and socialize standard operating procedures for issue resolution and escalation </li>
<li>Other duties as assigned by leadership </li>
</ul>
Experience, Education, Special Skills Required:
<ul>
<li>Bachelor's degree and 3+ years experience</li>
<li>Ability to review run histories, interpret failure points, and take corrective actions such as resubmitting workflows or working with users to make updates in a source system/process </li>
<li>Experience handling alert emails or monitoring notifications, identifying issue severity, and determining the appropriate course of action</li>
<li>Familiarity with Azure access models (Entra, MSI, etc) and permission models across Box, Microsoft 365, and related systems to resolve basic access issues</li>
<li>Understanding of how APIs, connectors, and message-based flows operate within cloud integration platforms</li>
<li>Proficiency in documenting support tickets, troubleshooting steps, and outcomes using systems like Jira, Azure DevOps, or equivalent</li>
<li>Experience using Azure CLI or PowerShell to assist in basic diagnostics or retrieve logs and metadata</li>
<li>Ability to parse and understand JSON-based logs or responses, particularly from failed Logic App executions</li>
</ul>
Disclosures:
Pay Estimate: $ 115,000 - $125,000/year 
Other compensation: annual incentive program 
Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.
Anticipated close date: October 17,2025

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