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<h3>Job Description</h3>
Job Description
Req ID: 25-591
Come Join Our Passionate Team!&nbsp; At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We know a diverse workforce adds to our collective value and strength as an organization.&nbsp; Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Envision yourself at Barracuda&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Cybersecurity Analyst will support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management. The cybersecurity analyst works among a skilled global SOC team to address security matters across Barracuda XDR customer base. This role supports 24x7x365 operations, including evening, weekend, and holiday shifts. What you’ll be working on:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
<ul>
<li>Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.&nbsp;</li>
<li>Respond to security alarms and analyze and escalate incidents by process or management.&nbsp;</li>
<li>Engage on incident management and response efforts.&nbsp;</li>
<li>Manage vulnerability scanning processes.&nbsp;</li>
<li>Management of Endpoint Protection and Email Protection services.&nbsp;</li>
<li>Tier one support of SIEM engineering.&nbsp;</li>
<li>First line of operational support for requests with Barracuda XDR’s security services.&nbsp;</li>
<li>Support general inquiries/requests relevant to security concerns and recommendations.&nbsp;</li>
<li>Responsible for understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.&nbsp;</li>
<li>Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.&nbsp;</li>
<li>Continuously advance our SOC maturity through participation in our agile projects.&nbsp;</li>
<li>Perform customer management by understanding, identifying, and mitigating issues with customers security.&nbsp;</li>
</ul>
What you bring to the role:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
<ul>
<li>2 years of experience&nbsp;&nbsp;</li>
<li>Excellent verbal and written communication skills&nbsp;</li>
<li>Experience troubleshooting in a technical environment,&nbsp;</li>
<li>Analytical thinking and problem-solving skills.&nbsp;</li>
<li>Customer service skills, phone and remote support experience.&nbsp;</li>
<li>Ability to work evening, weekend, and holiday shifts.&nbsp;</li>
<li>Proficiency with ticketing systems.&nbsp;</li>
<li>Working knowledge of Windows, Linux, Mac operating systems.&nbsp;</li>
<li>Experience with basic networking principles.&nbsp;</li>
<li>Experience with incident response and analysis of attack vectors such as:&nbsp;</li>
<ul>
<li>Ransomware&nbsp;</li>
<li>Business Email Compromise&nbsp;</li>
<li>Phishing&nbsp;</li>
<li>Botnet&nbsp;</li>
<li>DDoS&nbsp;</li>
<li>SQL Injection&nbsp;</li>
<li>Supply Chain Attacks&nbsp;</li>
<li>Mobile Threats&nbsp;</li>
</ul>
<li>Experience with common SOC tools such as:&nbsp;</li>
<ul>
<li>SIEM&nbsp;</li>
<li>SOAR&nbsp;</li>
<li>Other Log/Packet Analysis applications&nbsp;</li>
<li>EDR&nbsp;</li>
<li>Email Security&nbsp;</li>
<li>Threat Intelligence&nbsp;</li>
<li>Vulnerability Scanner&nbsp;</li>
<li>Sandbox Environments&nbsp;</li>
</ul>
<li>Knowledge with cloud computing&nbsp;</li>
<li>Programming skills preferred&nbsp;</li>
</ul>
What&nbsp;you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.&nbsp;
<ul>
<li>Equity, in the form of non-qualifying options&nbsp;</li>
<li>High-quality health benefits&nbsp;</li>
<li>Retirement Plan with employer match&nbsp;</li>
<li>Career-growth opportunities&nbsp;</li>
<li>Flexible Time Off and Paid Time Off benefits&nbsp;</li>
<li>Volunteer opportunities&nbsp;</li>
</ul>
#LI - Hybrid&nbsp;&nbsp;

Cybersecurity Analyst

<h3>Job Description</h3>
Job DescriptionElectrical Construction Project Manager This Jobot Job is hosted by: David Rocha Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $100,000 - $150,000 per year 
A bit about us:
 Even as we’ve grown to an organization of more than 500, we strive to balance the depth and resources of a larger construction company and the unstoppable, “can do” spirit of a start-up. Energetic and collaborative in style, we champion teamwork and absolute dedication to getting the job done for our customers. Always looking to make progress, we combine new thinking and technologies with the tried and true. That means empowering our people to explore and master the innovations that will shape our industry for decades to come. Our people and their passion for the work are what truly sets us apart. So, we recognize and reward the talent within our ranks, providing exceptional career-growth opportunity to members of our team who commit themselves to taking our clients further and better. 
Why join us?
 We offer a great environment that balances hard work with fun and opportunities for socializing, and a tremendously generous benefits program that includes: Health Insurance Dental Insurance Competitive Compensation Paid Vacation &amp; Sick Days 10 Paid Holidays/Year Traditional 401(k) and Roth 401(k) Plans Dependent Care Flexible Spending Account Health Care Flexible Spending Account Life and AD&amp;D Insurance Short-Term Disability Long-Term Disability Employee Assistance Program 
Job Details
 Job Details: We are on the hunt for a dynamic, experienced and motivated Electrical Project Manager to join our vibrant construction team. This is a permanent role that offers the opportunity to work on a variety of high-profile commercial construction projects. As an Electrical Project Manager, you will be the driving force behind our electrical construction projects, overseeing all aspects from conception to completion. This is a fantastic opportunity for a seasoned professional looking to take their career to the next level within a supportive, fast-paced and innovative environment. Responsibilities: 
<ul>
<li> Oversee and manage all electrical aspects of our commercial construction projects from inception to completion.</li>
<li> Coordinate with clients, architects, contractors, and other team members to ensure project goals are met on time and within budget.</li>
<li> Develop and implement project plans, including defining scope, setting deadlines, assigning responsibilities, and monitoring progress.</li>
<li> Ensure all electrical work complies with relevant codes and standards.</li>
<li> Analyze and resolve field construction issues, providing technical and troubleshooting support as needed.</li>
<li> Prepare and present project updates and progress reports to stakeholders.</li>
<li> Manage the procurement of materials and equipment, ensuring quality and cost-effectiveness.</li>
<li> Foster a safety-first culture, ensuring all work is carried out in compliance with health and safety regulations.</li>
</ul>
 Qualifications: 
<ul>
<li> A minimum of 3 years' experience in a similar role within the construction industry.</li>
<li> Proven track record of managing successful electrical construction projects.</li>
<li> Deep understanding of electrical systems, construction methods, and safety regulations.</li>
<li> Exceptional leadership and project management skills, with the ability to motivate and manage a team.</li>
<li> Excellent problem-solving abilities and attention to detail.</li>
<li> Strong communication and negotiation skills, with the ability to build and maintain relationships with clients, suppliers, and team members.</li>
<li> Ability to work under pressure and meet tight deadlines.</li>
<li> Proficient in project management software and tools.</li>
<li> Bachelor's degree in Electrical Engineering, Construction Management or related field is preferred.</li>
<li> Professional certification in Project Management (e.g., PMP) would be a plus.</li>
</ul>
 Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Electrical Project Manager

<h3>Job Description</h3>
Job DescriptionTOP Tier commercial HVAC contractor! This Jobot Job is hosted by: Sean Copeland Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $60,000 - $90,000 per year 
A bit about us:
 Based in Boston, MA - TOP Ranked HVAC construction firm. Our core values are centered around our people and our clients. We believe that putting your employees first is not only the right thing to do, but it also gives us the competitive edge to ensure our clients have an excellent experience! Over the years our reputation for providing our people with the very best has caught the eye of some reputable clients who have chosen to use us as their primary firm! Some of these clients include: Labs, Offices, Schools, universities, hospitals, etc. 
Why join us?
 Do you want to work with some of the nation’s best Clients AND enjoy time at home w/ family? We do too! 
<ul>
<li> Meaningful Work!</li>
<li> Best in Class Firm!</li>
<li> Competitive Compensation Package!</li>
<li> Complete Benefits Package!</li>
<li> Flexible Work Schedules!</li>
<li> Accelerated Career Growth!</li>
<li> Fun Company Activities!</li>
<li> Many More!</li>
</ul>
 
Job Details
 We are seeking a highly skilled and experienced Permanent Project Manager to join our team in the Construction industry. As a Project Manager, you will be responsible for overseeing all aspects of construction projects, including HVAC installation, construction estimating, and HVAC estimation. You will be working closely with a team of professionals to ensure that projects are completed on time, within budget, and to the highest quality standards. Responsibilities: 
<ul>
<li> Manage all aspects of construction projects, including scheduling, budgeting, and quality control.</li>
<li> Oversee the installation of HVAC systems and ensure that they meet all safety and quality standards.</li>
<li> Conduct construction estimating and HVAC estimation to ensure that projects are completed within budget.</li>
<li> Develop project plans and schedules and ensure that they are followed throughout the project lifecycle.</li>
<li> Communicate with clients, contractors, and other stakeholders to ensure that project requirements are met.</li>
<li> Manage project risks and issues and develop contingency plans as needed.</li>
<li> Monitor project progress and make adjustments as necessary to ensure that projects are completed on time and within budget.</li>
<li> Ensure that all project documentation is accurate and up to date.</li>
<li> Provide leadership and guidance to project team members and ensure that they are working effectively and efficiently.</li>
</ul>
 Qualifications: 
<ul>
<li> Bachelor's degree in Construction Management, Engineering, or a related field.</li>
<li> 2+ years of experience in project management in the construction industry.</li>
<li> Experience with HVAC installation, construction estimating, and HVAC estimation.</li>
<li> Strong leadership and communication skills.</li>
<li> Ability to manage multiple projects simultaneously.</li>
<li> Excellent problem-solving and decision-making skills.</li>
<li> Strong attention to detail and ability to work under pressure.</li>
<li> Proficient in project management software and tools.</li>
<li> Ability to work independently and as part of a team.</li>
</ul>
 Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Assistant Project Manager

<h3>Job Description</h3>
Job DescriptionElectrical Construction AssistantProject Manager This Jobot Job is hosted by: David Rocha Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $70,000 - $115,000 per year 
A bit about us:
 Founded in 1999 We have grown to be among the leading electrical contractors in the Northeast. We are proud to team with many of the region’s most skilled and respected general contractors and electrical engineering firms, delivering services that are consistently on-time and on-budget with an unwavering commitment to construction excellence and safety. Our comprehensive services include installation of power distribution systems, lighting and lighting control systems, fire alarm/life safety systems, low voltage systems, tenant fit-out, electrical renovations, and service/maintenance work. The company has met complex electrical construction requirements for projects in diverse market sectors, including corporate, commercial, educational, institutional, healthcare, and public facilities. We provide clients with expert in-house estimating and design/build capabilities, including CAD and BIM. The company’s telecommunications and security system division, is a leading installer throughout Greater Boston. Our utility division, provides an array of high-voltage services for diverse projects throughout the region. Projects range from substation construction to transportation and infrastructure projects. 
Why join us?
 Fun…fast paced…excellence…innovation… …just some of the ways to describe the unique culture that serves as the foundation for a meaningful and successful career with our team. 
Job Details
 Job Details: We are seeking a dynamic and experienced Electrical Assistant Project Manager to join our team. This is an exciting opportunity to work on complex and challenging commercial projects, where you will be responsible for assisting in the planning, management, and execution of all aspects of electrical engineering. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a significant impact in the engineering industry. Responsibilities: As an Electrical Assistant Project Manager, you will be expected to: 1. Assist in the planning and execution of electrical engineering projects, ensuring they are completed on time, within budget, and to the highest quality standards. 2. Collaborate with project engineers, architects, contractors, and other stakeholders to ensure all project requirements are met. 3. Prepare and review submittals, project plans, specifications, and other technical documents. 4. Monitor project progress, identify potential issues, and implement effective solutions. 5. Ensure compliance with all safety regulations and industry standards. 6. Provide technical support and guidance to the project team, helping to resolve any issues that may arise. 7. Conduct regular project meetings, providing updates on project status, and discussing any changes or adjustments that may be needed. 8. Maintain detailed project documentation, including records of all project activities, decisions, and changes. 9. Continuously evaluate project performance, using feedback to drive improvements in efficiency and effectiveness. Qualifications: To be considered for the role of Electrical Assistant Project Manager, you should have: 1. A minimum of 1 years of experience in electrical engineering, with a focus on commercial projects. 2. Proven experience as a project engineer, with a strong understanding of project management principles and practices. 3. Strong knowledge of electrical systems, codes, and standards. 4. Experience preparing and reviewing submittals, project plans, and other technical documents. 5. Excellent problem-solving skills, with the ability to identify and resolve issues quickly and effectively. 6. Strong communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders. 7. A commitment to safety, with a thorough understanding of safety regulations and industry standards. 8. Strong organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines. 9. Proficiency in relevant software, including CAD, project management software, and Microsoft Office Suite. If you are a motivated and experienced professional with a passion for electrical engineering and project management, we would love to hear from you. Apply today to join our team and take the next step in your career. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Electrical Assistant Project Manager

<h3>Job Description</h3>
Job DescriptionLooking for an opportunity where success comes naturally? Then you may have found your crew. We’re looking for a Project Estimator&nbsp;to join our team.&nbsp;Here’s what you’d do:&nbsp;The Project Estimator will review plans and prepare bid information for commercial landscape construction and Irrigation projects.&nbsp;You’d be responsible for:&nbsp;
<ul>
<li>Gathering, calculating, and compiling take off data for use in bid proposal estimates.&nbsp;</li>
<li>Preparing routine estimates and detailed cost estimates for ancillary projects under the supervision of the Preconstruction Manager.&nbsp;</li>
<li>Maintaining current and accurate information on prices from suppliers and subcontractors&nbsp;</li>
<li>Utilizing standard estimate computer software to present information to management&nbsp;</li>
<li>Demonstrating role model behaviors on ethics and integrity&nbsp;</li>
</ul>
&nbsp;You might be a good fit if you have:&nbsp;
<ul>
<li>Minimum of 5 years of construction industry estimating experience for hardscape or building construction projects</li>
<li>Degree in Construction Science, Construction Management, or equivalent work experience.</li>
<li>Proficient with computer software programs including MS Office suite (Word, Excel, and Outlook) </li>
<li>Strong work ethic</li>
<li>Effective oral and written communication skills</li>
<li>Ability to prioritize and multi-task in a fast-paced environment.</li>
<li>Bachelor’s Degree or equivalent work experience preferred Proficient with computer software programs including MS Office suite (Word, Excel, and Outlook)&nbsp;</li>
</ul>
&nbsp;And while not mandatory, it would be great if you also have:&nbsp;
<ul>
<li>Strong work ethic&nbsp;</li>
<li>Effective oral and written communication skills&nbsp;</li>
<li>Bilingual (Spanish) a plus&nbsp;</li>
<li>Customer service experience&nbsp;</li>
<li>Experience with HCSS, Bluebeam, or Procore&nbsp;</li>
<li>Proficient with On-Screen Take-Off a plus&nbsp;</li>
</ul>
&nbsp;Here’s what to know about working here:&nbsp;At Brightview, we’re a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.&nbsp;If you’re looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.&nbsp;In addition to industry-leading development opportunities, you’ll also have benefits and perks like:&nbsp;
<ul>
<li>Competitive salary&nbsp;</li>
<li>Paid time off&nbsp;</li>
<li>Medical, dental, and vision insurance&nbsp;</li>
</ul>
Think you’ve found your crew?&nbsp;&nbsp;BrightView is an Equal Employment Opportunity and E-Verify Employer.

Project Estimator

<h3>Job Description</h3>
Job Description

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. 
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging’s Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment.&nbsp;Job Responsibilities:Examples of key duties are interpreted as being descriptive and not restrictive in nature.
<ul>
<li>Identifies, diagnoses, and resolves any assigned support requests</li>
<li>Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system</li>
<li>Provides one-on-one end-user problem resolution over the phone</li>
<li>Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals</li>
<li>Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements</li>
<li>On-going self-training to preserve professional skillsets required to perform job duties</li>
<li>Provide after-hour support for clients during scheduled on-call rotation</li>
<li>Assist in Managed IT Projects as instructed by Project Team Manager</li>
<li>Assists in creating materials/documentation for end-user frequently asked questions (FAQs)</li>
<li>Train users on network login, printing, accessing network shares, printing, scanning and software applications</li>
<li>&nbsp; Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites</li>
<li>&nbsp; Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues</li>
<li>&nbsp; Takes ownership of tasks and follows through to ensure complete resolution</li>
<li>Takes a personal interest in, and responsibility for, quality of work performed, or work associated with</li>
<li>Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members</li>
<li>&nbsp; Provide accurate time estimates for how long a task will take to complete</li>
<li>&nbsp; Understand that the success of individuals is measured by the success of their teams</li>
</ul>
&nbsp;Qualifications:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>1-3 years experience providing IT support to end users</li>
<li>Managed IT Services experience desirable</li>
<li>Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365</li>
<li>Experience leveraging PSA ticketing system and RMM tools for remote management</li>
<li>Certifications such as CompTIA A+ are desirable</li>
</ul>
&nbsp;Work Week Format:
<ul>
<li>Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)</li>
<li>Remote Work Schedule varies based on scheduling and approval by Service Manager</li>
<li>Lunch schedule varies on team availability and is limited to one hour</li>
<li>Attendance to training or called meetings is mandatory</li>
<li>Mandatory on-call rotation schedule as required</li>
</ul>

Managed IT Help Desk Tier 1

<h3>Job Description</h3>
Job DescriptionJob ID 25-637Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda:&nbsp;The Lead Development Representative (LDR) plays a key role in providing our new sales team with qualified leads. We're in search of dynamic sales professionals who excel in fast-paced environments, where quick sales cycles are the norm. This role is centered around expanding our customer base in the SME and Midmarket segments by acquiring net-new customers. Leads come from diverse sources such as inbound marketing leads from the web, campaigns, and events. Comfort in making phone calls and participating in Zoom meetings with both prospects and existing customers is essential to achieve assigned performance targets.&nbsp;What you’ll be working on:
<ul>
<li>Use tools to sift through leads, determining which ones are suitable for further action or should be transferred to another team/location.</li>
<li>Immediately contact web leads upon submission</li>
<li>Qualify leads according to the Barracuda Lead Qualification Criteria</li>
<li>Arrange appointments for members of the team using multiple calendar tools&nbsp;</li>
<li>Prioritizing and managing a large number of outbound call activities</li>
<li>Being well-informed about current industry trends</li>
<li>Meet and exceed monthly performance goals </li>
</ul>
What you bring to the role:&nbsp;
<ul>
<li>Bachelor’s degree preferred or relevant experience </li>
<li>1-2 years of LDR, BDR or SDR sales experience preferred but not mandatory&nbsp;</li>
<li>Excellent verbal and written communication skills, both in person and on the phone</li>
<li>Strong understanding of sales automation tools</li>
<li>Telephone selling techniques</li>
<li>Not afraid of rejection or to pick up the phone and call anyone!</li>
<li>Strong desire to learn the sales process and grow career in sales</li>
<li>Proven time management skills required</li>
</ul>
What you’ll get from us:&nbsp;A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. &nbsp;
<ul>
<li>Equity, in the form of non-qualifying options&nbsp;</li>
<li>High-quality health benefits&nbsp;</li>
<li>Retirement Plan with employer match&nbsp;</li>
<li>Career-growth opportunities&nbsp;</li>
<li>Flexible Time Off and Paid Time Off benefits&nbsp;</li>
<li>Volunteer opportunities&nbsp;</li>
</ul>
#LI-Hybrid
&nbsp;

Lead Development Representative

<h3>Job Description</h3>
Job DescriptionJob SummaryReporting to the Customer Service Manager, the Level 1 Service Analyst is the first point of contact for endpoint support to the College community.&nbsp; This position staffs the Help Desk, responding to phone calls, walk-ins, and emails, and both provides level 1 technical support and coordinates level 2 escalations as needed with a strong focus on customer service and satisfaction.&nbsp;Major Areas of Responsibility
<ul>
<li>Analyze, troubleshoot, document, manage, and resolve level 1 Windows and Mac hardware and software issues.</li>
<li>Act as the first point of contact for technical support at the College.</li>
<li>Respond to phone calls, walk-ins, and emails, providing customers with top tier customer service.</li>
<li>Document issues within our ticketing system.</li>
<li>Help improve Help Desk policies and procedures.</li>
<li>As appropriate, escalate issues to others in the Customer Experience Team.</li>
<li>Manage student workers as needed.</li>
<li>Other duties as assigned.&nbsp;&nbsp;</li>
</ul>

Minimum Qualifications
<ul>
<li>Technical high school, associates degree, or equivalent experience required.</li>
<li>Strong focus on customer service required.</li>
<li>Knowledge of Windows OS, MacOS, and iOS required.&nbsp;</li>
<li>Ability to prioritize and troubleshoot complicated technical problems required.</li>
<li>CompTIA A+, Google IT Support Professional, or like certifications are a plus.</li>
<li>Higher education technology support experience is a plus.</li>
</ul>

Core CompetenciesSkills that are required for this job and are in line with the College’s mission e.g.&nbsp;
<ul>
<li>Dependability</li>
<li>Flexibility</li>
<li>Service Oriented</li>
<li>Excellent Written &amp; Verbal Communication</li>
<li>Proficient Problem Solving</li>
<li>Understands Risk Management</li>
<li>Excellent Innovation/Creativity</li>
<li>Strong Teamwork &amp; Team Facilitation</li>
<li>Strong Interpersonal Skills</li>
<li>Understands, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive environment.Additional information:This is a full time, on-site, exempt level position with a salary range of $49,500-$52,000. The College is committed to providing competitive market pay for its employees.&nbsp; The College also offers a competitive benefits package for full-time staff, including:
<ul>
<li>10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)</li>
<li>Condensed summer 4-day work week</li>
<li>Tuition &amp; Education benefits</li>
<li>Wellness programs &amp; ongoing Training and Development opportunities</li>
<li>Generous paid time off</li>
</ul>
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.To review our Employee Benefit Options, please go to: <a href="https://www.holycross.edu/human-resources/benefits" target="_blank">https://www.holycross.edu/human-resources/benefits</a> APPLICATION INSTRUCTIONS:In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see <a href="http://www.holycross.edu/mission" target="_blank">http://www.holycross.edu/mission</a>) and its core commitment to justice and inclusive excellence. Please provide examples of any past work that illuminate your commitments in these areas.Review of applications will begin as received and continue until the position has been filled.&nbsp;The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at <a href="mailto:mgrenier@holycross.edu" target="_blank">mgrenier@holycross.edu</a>, or by calling 508-793-3957. </li>
</ul>

L1 Service Analyst

<h3>Job Description</h3>
Job DescriptionThe Conceptual Development Lab at the College of the Holy Cross, directed by Dr. Florencia Anggoro, is seeking a full-time Project Coordinator to work on an NSF-funded project on how simple card games can promote learning about biological variability, with a focus on relational reasoning. Our project team includes Dr. Karl Rosengren (University of Rochester), Dr. Martha Alibali (University of Wisconsin-Madison), and Dr. Benjamin Jee (Worcester State University). This is an exciting opportunity for a recent college graduate who is interested in the intersection of cognitive development and education. &nbsp;The Project Coordinator will organize the day-to-day operations of the Worcester, Massachusetts arm of the project under the supervision of the PIs. This includes liaising with museum partners, helping to develop study materials and coding manuals, managing data collection, overseeing the work of research assistants, maintaining project and participant databases and records, assisting with literature reviews, contributing to conference presentations and manuscripts, and communicating with team members at other sites. The position will include some weekend work to allow data collection at the museum.&nbsp;Minimum requirements are a Bachelor’s degree in psychology, cognitive science, education, or a related field with at least one year of research experience. Transportation is required for local travel. &nbsp;The successful candidate will possess: • Outstanding organizational skills and attention to detail • Excellent oral and written communication skills • Strong problem-solving and analytic skills • Ability to work independently and as part of a team • Familiarity with basic office software (word processing, spreadsheets) • Experience working with children and families • Proficiency with statistical software and video technology &nbsp;The position is a one-year, full-time appointment with benefits, pending continuation of funding, with the possibility of renewal. The annual salary range is $50,000-$52,000, and the anticipated start date is June 15, 2025. Interested candidates should submit a CV and cover letter (including a list of two references) which will be reviewed by Dr. Florencia Anggoro.&nbsp; Review of applicants will begin on May 1, 2025 and continue until the position is filled.&nbsp;Additional information:This is a full time exempt level position with a salary range of $50,000-$52,000. The College is committed to providing competitive market pay for its employees.&nbsp; The College also offers a competitive benefits package for full-time staff, including:
<ul>
<li>10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)</li>
<li>Condensed summer 4-day work week</li>
<li>Tuition &amp; Education benefits</li>
<li>Wellness programs &amp; ongoing Training and Development opportunities</li>
<li>Generous paid time off</li>
</ul>
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.To review our Employee Benefit Options, please go to:&nbsp;<a href="https://www.holycross.edu/human-resources/benefits" target="_blank">https://www.holycross.edu/human-resources/benefits</a> APPLICATION INSTRUCTIONS:In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see&nbsp;<a href="http://www.holycross.edu/mission" target="_blank">http://www.holycross.edu/mission</a>) and its core commitment to justice and&nbsp;inclusive excellence. Please provide examples of any past work that illuminate your commitments in these areas.Review of applications will begin as received and continue until the position has been filled.The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at&nbsp;<a href="mailto:mgrenier@holycross.edu" target="_blank">mgrenier@holycross.edu</a>, or by calling 508-793-3957.&nbsp;&nbsp;

Project Coordinator, Psychology

<h3>Job Description</h3>
Job Description
Essential Duties and Tasks:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.&nbsp; Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Assists with machine setup, prepares machinery for operation by setting up tools, loading materials, and adjusting settings as directed by the primary operator.</li>
<li>Supplies raw material or component specific to the lamination machine as needed, ensuring a steady flow of materials to maintain efficient production levels.</li>
<li>Monitors lamination machine operations, observes the machine during operation to ensure the machine is running as expected, notifying the primary operator or supervisor of any issues or malfunctions.</li>
<li>Assists with routine maintenance, such as cleaning, lubricating, or replacing parts, adjusting machine settings, or other standard practices to ensure proper operation of the machine and to maintain quality, efficiency, and safety standards.</li>
<li>Troubleshoots minor technical issues, performs minor repairs or adjustments under the guidance of the primary operator or maintenance personnel.</li>
<li>Ability to fill-in or temporarily run the machine during shift changes, or as necessary.</li>
<li>Maintains a safe, clean, and organized work environment by performing standard tasks such as removing debris or waste materials.</li>
<li>Adhere to all safety guidelines and procedures, to prevent accidents or injuries. Wear appropriate personal protective equipment(PPE) as required by safety policies and reports any safety hazards or concerns to the appropriate team member.</li>
<li>Completes production logs or reports as required for documentation purposes, including but not limited to, production output, machine downtime, or any maintenance or repair activities.</li>
<li>Effectively works with other departments or team members including maintenance, material handling, quality, inventory, scheduling, supervisors, customer service, or any other members of the production team as directed by supervisors.</li>
<li>All other duties as assigned.</li>
</ul>
Qualifications, Education and Experience:
<ul>
<li>Skilled Labor</li>
<li>No experience required experience in a related field required.</li>
<li>This position has no leadership duties.</li>
<li>Maintains strict confidentiality and protects privacy of confidential/sensitive information.</li>
<li>Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.</li>
<li>Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.</li>
<li>Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.</li>
<li>Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.</li>
</ul>
Key Competencies:
<ul>
<li>Ethical conduct</li>
<li>Oral/Written Comprehension</li>
<li>Deductive reasoning&nbsp;</li>
<li>Technical capacity</li>
<li>Oral/written communication</li>
</ul>
Work Environment:
Work primarily in a manufacturing or warehouse environment. Hearing protection, safety shoes, vision protection and other necessary PPE as required. May be exposed to non-toxic/nuisance smells from chemicals, inks, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area. This role will regularly use plant machinery which certification may be required.&nbsp; This role routinely works around moving equipment.&nbsp; May need to get on and off equipment, stairs, this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.&nbsp; Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.&nbsp;
The position requires 0% of travel time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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