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<h3>Job Description</h3>
Job DescriptionAbout
Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!
We serve companies in the Global 2,000 and our existing clients include some of the world's biggest corporations. We've raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.
Position Overview
We're on the lookout for a bright and enthusiastic Associate Data Engineer to join our growing team and help us turn raw data into valuable insights. If you have a solid foundation in data engineering principles and are eager to build your skills with dbt, this could be the perfect opportunity for you. You'll play a key role in building and maintaining the data pipelines and models that power our organization's analytics and reporting. If you're a motivated and skilled aspiring Data Engineer with a growing interest in dbt, we encourage you to apply and grow with us!
The Role
<ul>
<li>Data Modeling: Contribute to the design and implementation of well-structured data models using dbt, focusing on data accuracy and consistency across different data sources.</li>
<li>Data Pipelines: Assist in developing and maintaining efficient data pipelines to extract, transform, and load (ETL) data from various sources into our data warehouse.</li>
<li>dbt Development: Utilize dbt to develop reusable and maintainable data transformations, write tests, and contribute to documentation under guidance.</li>
<li>Data Quality: Help implement data quality checks and monitoring processes to ensure the reliability of our data.</li>
<li>Collaboration: Work closely with data analysts and more senior team members to understand their needs and translate them into technical solutions.</li>
<li>Optimization: Learn and contribute to the optimization of data pipelines and models for better performance and scalability.</li>
<li>Documentation: Assist in creating clear and understandable documentation for data pipelines, models, and processes.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Computer Science, Data Engineering, or a related field.</li>
<li>1-3 years of experience in a Data Engineer or similar role, or relevant internships and projects.</li>
<li>Solid proficiency in SQL (e.g., Snowflake, Google BigQuery) and Python.</li>
<li>Good understanding of dbt and its core concepts.</li>
<li>Exposure to cloud platforms (e.g., AWS, GCP, Azure) is a plus.</li>
<li>Familiarity with basic data warehousing concepts and tools.</li>
<li>Strong problem-solving and analytical abilities.</li>
<li>Ability to learn quickly and work effectively both independently and within a team.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with data visualization tools (e.g., Tableau, Power BI) is a bonus.</li>
<li>Basic understanding of data governance concepts.</li>
</ul>
Why Work With Us
<ul>
<li>We are humble, hungry, intelligent and collaborative</li>
<li>Unlimited PTO and a flexible working environment</li>
<li>We offer comprehensive medical, dental, and vision, Flexible Spending Account, Health Savings Account (with an employer contribution) </li>
<li>We also provide Life Insurance, Short Term Disability and Long Term Disability</li>
<li>Wellbeing benefits through Employee Assistance Program, Spring Health and OneMedical</li>
<li>401(k) Retirement Plan</li>
<li>Home Office Setup</li>
<li>Team-building off sites and outings</li>
</ul>
Equal Opportunity Employer
Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out!

Associate Data Engineer

<h3>Job Description</h3>
Job Description
Role Overview
Classic Vacations is transforming its digital backbone to deliver world-class, AI-powered experiences for both internal stakeholders and external customers. This pivotal role is responsible for stabilizing critical data flows, leading the modernization of our data architecture, and enabling scalable, intelligent systems that power our next generation of products and insights. The Data Platform &amp; AI Enablement Engineer is not just a builder of pipelines—they are an architect of possibility.
Why This Role Matters
At Classic Vacations, we believe that clarity, alignment, and purpose are the foundation of a healthy, high-performing organization—and this role is central to advancing that mission. The Data Platform &amp; AI Enablement Engineer plays a pivotal role in shaping the future of how we leverage data to support our partners, delight our customers, and empower our colleagues. This is more than a technical role; it’s a strategic opportunity to drive meaningful impact.
You will empower decision-making across core departments such as Finance, Product, and Customer Experience by delivering trusted, real-time data. By modernizing our data infrastructure and migrating legacy systems to a scalable, cloud-native platform, you’ll eliminate inefficiencies and reduce technical debt. At the same time, you’ll help lay the groundwork for robust, ethical, and high-performing AI and machine learning pipelines—capabilities that will transform how we serve the travel industry.
This role also offers a chance to lead through influence, sharing your expertise with others and fostering a culture of excellence, performance, and shared learning. If you thrive in a high-trust environment and are driven by the tangible outcomes of your work, you won’t just be part of Classic Vacations’ transformation—you’ll be instrumental in leading it.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include:
Phase 1: Stabilize and Maintain Today’s Ecosystem
<ul>
<li>Administer and tune Microsoft SQL Server environments, supporting business-critical schemas.</li>
<li>Manage Tableau Server/Cloud, ensuring reliable dashboard refreshes and robust permissions.</li>
<li>Monitor and support Finance, Product, and CX reports with foundational data-quality checks.</li>
<li>Respond to ad-hoc data and performance needs from business stakeholders and developers.</li>
</ul>
Phase 2: Modernize the Platform
<ul>
<li>Design schemas in Amazon Redshift or Google BigQuery, preparing for cloud-native scalability.</li>
<li>Build, test, and document dbt pipelines; manage them with Terraform and Git-based CI/CD.</li>
<li>Automate Tableau flows that align tightly with dbt and semantic layer standards.</li>
<li>Replace manual, error-prone feeds with validated ingestion pipelines using tools like Great Expectations.</li>
</ul>
Phase 3: Enable AI at Scale
<ul>
<li>Stand up streaming architectures (e.g., Kafka, Kinesis) and manage ML feature stores.</li>
<li>Embed analytics into customer-facing applications via APIs and securely expose governed datasets.</li>
<li>Implement data observability solutions (e.g., Monte Carlo, Metaplane) to uphold SLAs and data trust.</li>
<li>Lead initiatives to improve data engineering culture: performance, documentation, scalability, and AI-readiness.</li>
</ul>
The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. 
Qualifications &amp; Skills 
In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit.
Required Technical Experience:
<ul>
<li>Candidates should have a minimum of five years managing Microsoft SQL Server environments with proven expertise in performance tuning and production support. Additionally, at least three years of experience administering Tableau Server or Tableau Cloud is required, including familiarity with Tableau Prep workflows and Hyper extract pipelines. The ideal candidate will be comfortable working with Tableau's REST and Metadata APIs and managing role-based access.</li>
</ul>
Required Data Engineering Skills:
<ul>
<li>Strong proficiency in Python and modern SQL is essential, along with disciplined use of Git workflows for code management. Hands-on experience with cloud data services in AWS or GCP—such as Redshift, BigQuery, S3, Glue, or Pub/Sub—is highly valued. Candidates should have production-level experience with dbt (data build tool), Terraform, and automated data validation frameworks such as Great Expectations.</li>
</ul>
Required Platform &amp; Infrastructure Expertise:
<ul>
<li>A solid understanding of CI/CD principles, infrastructure-as-code, and scalable data platform design is required. Familiarity with streaming architectures (Kafka, Kinesis) and feature stores is a plus, especially for those passionate about enabling machine learning use cases.</li>
</ul>
Preferred Qualifications:
Ideal candidates may also bring experience optimizing Tableau performance (including VizQL tuning and materialized views), implementing embedded analytics with row-level security, and experimenting with modern AI data patterns such as vector stores or retrieval-augmented generation (RAG) for LLM applications

Data Platform AI Enablement Engineer

<h3>Job Description</h3>
Job Description Do you love a career where you Experience, Grow &amp; Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you. Learn how we are redefining themeaning of work, and be a part of the team raved by Clients, Job-seekers and Employees. 
<ul>
<li>Jobseeker Video Testimonials </li>
<li>Employee Glassdoor Reviews </li>
</ul>
If you are a Data Engineer looking for excitement, challenge and stability in your work, then you would be glad to come across this page. 
We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long term project. Here are a few details. 
Check if you are up for maximizing your earning/growth potential, leveraging our Disruptive Talent Solution. Requirements Position Title: Data Engineer Location: Onsite – 5 days/week in New York, NY or Boston, MA Duration: 6–12 Months Contract Experience Level: 5+ Years About the Role: We are seeking a highly skilled Senior Data Engineer to design, build, and optimize scalable data architectures that power analytics, machine learning, and enterprise applications. You will work closely with cross-functional teams, applying your expertise in SQL, Snowflake, Python, and cloud-native tools to deliver high-quality, secure, and efficient data solutions in a fast-paced financial services environment. Key Expertise Required (Top Priorities): 
<ul>
<li>
Deep knowledge of data modeling and data architecture for enterprise-scale applications. 
</li>
<li>
Strong understanding of ML Ops and how it leverages data to deliver predictive and AI-driven outcomes. 
</li>
<li>
Proven experience implementing data architectures that support data science models, including prediction, machine learning, and advanced analytics. 
</li>
</ul>
 Core Responsibilities: 
<ul>
<li>
Data Architecture &amp; Modeling: Design, implement, and maintain enterprise-grade data architectures, ensuring optimal performance, scalability, and reliability. 
</li>
<li>
ELT Development: Build robust ELT frameworks using DBT, MWAA, and Snowflake from the ground up. 
</li>
<li>
SQL &amp; Snowflake Expertise: Write optimized SQL queries, perform performance tuning, and implement best practices in data modeling. 
</li>
<li>
Python Development: Develop automation scripts, data integration pipelines, and REST API connectors using Python. 
</li>
<li>
Workflow Orchestration: Leverage Apache Airflow for scheduling, orchestration, and monitoring of data workflows. 
</li>
<li>
Cloud Integration: Work with AWS services (S3, Lambda, IAM, CloudWatch) to manage data pipelines, security, and monitoring. 
</li>
<li>
Data Quality &amp; Governance: Implement processes to ensure accuracy, consistency, and compliance with enterprise data governance and security policies. 
</li>
<li>
ML Ops Integration: Architect data flows that enable machine learning models, prediction systems, and RAG (Retrieval-Augmented Generation) workflows. 
</li>
<li>
Collaboration &amp; Agile Practices: Partner with UX teams, participate in design discussions, code reviews, and Agile ceremonies to continuously improve deliverables. 
</li>
<li>
Security &amp; Compliance: Follow best practices for secure coding, access control, and compliance—especially for financial data systems. 
</li>
</ul>
Required Skills &amp; Experience: 
<ul>
<li>
5+ years of professional experience as a Data Engineer. 
</li>
<li>
Strong SQL and Snowflake skills, including performance tuning and advanced data modeling. 
</li>
<li>
Proven track record in building (not just consuming) ELT frameworks using DBT and MWAA. 
</li>
<li>
Proficiency in Python for automation, scripting, and REST API integrations. 
</li>
<li>
Hands-on experience with Apache Airflow for orchestration and workflow monitoring. 
</li>
<li>
Expertise with AWS services including S3, Lambda, IAM, CloudWatch. 
</li>
<li>
Experience in integrating and processing data from REST APIs. 
</li>
<li>
Understanding of data quality, governance, and cloud-native troubleshooting. 
</li>
<li>
Exposure to RAG workflows and data-driven ML model enablement. 
</li>
<li>
Familiarity with Agile or Scrum methodologies. 
</li>
</ul>
Preferred Qualifications: 
<ul>
<li>
Experience in financial services or other highly regulated industries. 
</li>
<li>
Strong understanding of secure coding practices and compliance frameworks. 
</li>
<li>
Hands-on ML Ops pipeline development and deployment experience. 
</li>
</ul>
 Benefits Visit us at <a href="http://alignity.io/careers" target="_blank">http://alignity.io/careers</a>. Alignity Solutions is an Equal Opportunity Employer, M/F/V/D. CEO Message: Click Here Clients Testimonial: Click Here

Data Engineer - Snowflake / AWS / ML Ops

<h3>Job Description</h3>
Job Description
Requirement:
Role: Data Engineer &amp; Senior Data Engineer
Location: Remote or Boston, MA &amp; San Mateo, CA
Duration: FTE

Job Description:
Candidates need to be able to manage data modeling and themovement of data from any disparate system to a repository/database/datalakeusing SQL and Python to created a streaming or continuous data flow. Then the data engineer will visualize thedata using Sisense (cloud data viz technology). If candidates do not have Sisense then Tableau and Qlik are okay. Idealcandidate will be strong in SQL, python, tableau, Qlik or another cloud DV tooland mid (Boston ) to senior (San Mateo) level.

Best Regards

Krishna Chalasani
Recruitment Lead
E-mail: <a href="mailto:krishna@icsglobalsoftinc.com" target="_blank">krishna@icsglobalsoftinc.com</a>
Office:972-483-5871 | Cell: 469-301-7520

Senior Data Engineer

<h3>Job Description</h3>
Job Description
As a Partner Integrations Manager, you will be in charge of making, managing, and improving technical integrations with our strategic partners. You will be the link between our internal teams for product, engineering, and business development and our external partners. Your main goals will be to make sure that integration goes smoothly, help partners succeed, and help our ecosystem grow as a whole.
 Main Duties:
 Integration Management: Plan, carry out, and support all technical integrations with partner organizations from start to finish.
 Stakeholder Engagement: Be the main point of contact for partners, keep them updated on a regular basis, and manage their expectations throughout the integration process.
 Technical Coordination: Work with the company's engineering, product, and QA teams to make sure that integrations are delivered and maintained on time.
 Process Optimization: Create and keep improving the best practices, documentation, and integration processes.
 Issue Resolution: Work with both internal and partner teams as needed to troubleshoot and fix technical problems with integrations.
 Performance Monitoring: Keep an eye on integration performance metrics and report on them, looking for ways to improve and grow.
 Building Relationships: Build strong, long-lasting relationships with partners so that they are happy and support your business.
 Market and Product Insights: Keep up with what's going on in your industry, your partners' products, and your customers' needs so you can suggest new ways to integrate.
 Training and Enablement: Teach partners and people inside the company about integration features, how they work, and any changes that have been made.
 Qualifications: 
 A bachelor's degree in computer science, engineering, business, or a related field (or the same amount of experience).
 More than three years of experience managing partners, technical projects, or integrations.
 A good understanding of APIs, web services, and common integration protocols like REST, SOAP, SFTP, and others.
 Proven ability to handle many projects at once and get things done quickly.
 Great skills in talking to people, getting along with them, and building relationships.
 A mind that is good at analyzing and solving problems.
 It would be helpful if you had worked with SaaS products and cloud-based ecosystems before.
 Ability to work alone and with others in a remote team setting.
 A strong desire for fairness, diversity, and inclusion at work.
 Pay and Benefits
 Pay by the hour: $45 to $65, depending on experience and skills.
 Health, dental, and vision insurance: full coverage for you and your dependents.
 401(k) plan with a company match for retirement.
 Paid Time Off: Lots of PTO, like vacation, sick leave, and paid holidays.
 Paid parental leave for all new parents.
 Professional Development: yearly learning allowance and access to training materials.
 Flexible Schedule: You can work whenever you want, as long as the business needs are met.
 Home Office Allowance: Money to help you set up your home office.
 Diversity and Inclusion: A commitment to a team that is diverse and a culture that is welcoming, with ongoing DEI initiatives.

Partner Integrations Manager

<h3>Job Description</h3>
Job Description
Tobin Scientific is seeking two dedicated and detail-oriented Inventory Data Specialist (Co-op/Intern) to join our team for a critical project. In this hands-on role, you will be instrumental in a significant data migration initiative, ensuring the accurate transfer of inventory data between systems. You will participate in an extensive inventory reconciliation project, which includes the following: data collection, standardization and entry; the physical verification of items and their locations; and the application of labels to items, including boxes and racking. You will gain hands-on experience with the implementation of a warehouse management system, and the daily activities in a specialized warehouse.
 
Location: Peabody &amp; Newburyport, MA 
Position Type: Full-time, typically 40 hours per week. 
 
Responsibilities:
<ul>
<li>Work collaboratively in a small team to execute the data transfer from planning through completion.</li>
<li>Arrive on site as scheduled, prepared to complete the assigned tasks for the day.</li>
<li>Review and prepare inventory reports (spreadsheets) for accuracy and completeness, primarily utilizing Excel</li>
<li>Verify physical inventory, including counting, inspecting, and reconciling digital records</li>
<li>Use warehouse management software and hardware to print and aplly labels to inventory.</li>
<li>Identify and resolve discrepancies in inventory data, escalating complex issues as needed.</li>
<li>Document processes and procedures related to data migration and inventory management.</li>
<li>Participate in team meetings and contribute to process improvement initiatives related to data handling and inventory management.</li>
<li>Adhere to company policies, procedures, and quality standards, especially concerning data integrity and inventory control.</li>
</ul>
 
Qualifications/Requirements:
<ul>
<li>Possession of a car and a valid driver's license for local travel; able to work in-person on-site multiple days each week.</li>
<li>Currently enrolled in a relevant program such as Supply Chain Management, or a related field.</li>
<li>Strong proficiency in Microsoft Excel (data entry, formulas, data manipulation).</li>
<li>High attention to detail, organization, and problem-solving.</li>
<li>Ability to work independently and within a team in a fast-paced environment.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Ability to perform physical tasks associated with inventory verification and labeling, including standing for long periods, operating a pallet jack (training provided), and lifting/moving boxes.</li>
<li>Familiarity with inventory management concepts or systems is a plus.</li>
</ul>
 
Duration: Immediate start, with a commitment through the end of 2025 and a high possibility of extension into the first quarter of 2026. 
 
Tobin Scientific is an equal opportunity employer and welcomes all qualified candidates to apply. If you want to know more about the organization, please visit our website or LinkedIn page. Feel free to contact our team members if you have any questions or would like to learn more about our company culture and values.

Data & Inventory Management Specialist (Co-op/Intern)

<h3>Job Description</h3>
Job Description
Position Summary:
The IT Business Systems Manager for GxP CSV Operations is the IT point person providing centralized operational oversight and adherence to GxP IT CSV (Computer Systems Validation) processes and operations in direct partnership with Quality Validation. This position will coordinate with IT GxP System Owners for the on-going support and processes for system changes, change controls, periodic reviews and other on-going operational activities. This position will focus on ensuring efficient operational processes are used across the different types of technology platforms used at Apellis, enabling the cross-teams to focus on business system processes and functional details. 
Location: Hybrid Waltham, MA 
 Key Responsibilities Include:
<ul>
<li>Identify best practices and assist with training and process optimization efforts for continuous improvements for IT CSV activities in collaboration with IT GxP System Owners and the Quality Validation team. Foster the adoption of best practices and process optimizations across the cross-functional teams and across disparate technology platforms.</li>
<li>Ensure that system change updates are being documented and processed effectively, and accurately across the different technology platforms used at Apellis.</li>
<li>Work with the various IT GxP System Owners for the on-going support and processes for system changes, change controls, periodic reviews and other on-going activities.</li>
<li>IT CSV operational support activities may include performing in the role of an IT project manager on small or medium-sized operational change activities.</li>
<li>Maintain the centralized knowledge repository for IT CSV processes, best practices, and lessons learned across the organization and different technology platforms.</li>
<li>Maintain a CSV portfolio dashboard for timelines, resources, and operational efforts</li>
<li>Assist with "inspection readiness" for GxP IT Systems, including be the "back room" facilitator for IT. Be the centralized IT GxP point person for internal and external compliance assessments/ audits /inspections.</li>
</ul>
Experience:
<ul>
<li>Degree in computer science, technology, operations, or related disciplines preferred.</li>
<li>5-7+ years pharmaceutical/biotech required</li>
<li>Experience working in a GxP regulated environment;</li>
<li>Excellent knowledge of 21 CFR Part 11/Annex 11 compliance and Computer System Validation (CSV) and Computer System Assurance (CSA), and IT SLDC best practices</li>
</ul>
Skills, Knowledge &amp; Abilities:
<ul>
<li>Proven track record of supporting GxP systems and thinking holistically about the business processes critical to company success across multiple systems and departments.</li>
<li>Experience with different types of GXP System technical infrastructure and architecture including private tenant versus multi-tenant web-based GxP SaaS platforms and on-premise versus cloud-based deployments.</li>
<li>Experience as a business analyst, including identification of non-technical business requirements and translating specifications into solution designs</li>
<li>Solid project management skills, with experience in managing multiple initiatives simultaneously in a fast-paced, changing environment</li>
<li>Analytical mindset with the ability to identify process inefficiencies, assess risk, and implement actionable solutions.</li>
<li>Extensive experience working in a team-oriented, collaborative environment.</li>
</ul>
Benefits and Perks:
Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit <a href="https://apellis.com/careers/benefits/" target="_blank">https://apellis.com/careers/benefits/</a> to learn more. Company Background:
Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.
For more information, please visit <a href="http://apellis.com" target="_blank">http://apellis.com</a> or follow us on Twitter and LinkedIn
EEO Statement:
Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.
For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IT Business Systems Manager - GxP CSV Operations

<h3>Job Description</h3>
Job DescriptionDescription:
 
Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As an IT Support Team Lead, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members. We are looking for an experienced IT Support Team Lead to oversee a team of IT support professionals, ensuring that technical issues are resolved quickly and efficiently while maintaining high levels of customer satisfaction. This role requires a broad technical background and a hands-on approach to managing complex technical issues across various IT systems. The IT Support Team Lead will be responsible for guiding the team, providing technical expertise, and ensuring the smooth operation of our helpdesk support services. 
 
Responsibilities:
<ul>
<li>Leadership &amp; Supervision: Lead, coach, and mentor a team of helpdesk technicians, providing direction, setting priorities, and ensuring a high standard of support. Monitor team performance to meet KPIs and ensure adherence to SLAs.</li>
<li>Technical Support Management: Oversee and provide support for a broad range of technical issues including hardware, software, network, and infrastructure support. Ensure team members can troubleshoot and resolve issues related to operating systems (Windows, macOS), hardware components, email systems, and printers.</li>
<li>Incident &amp; Request Management: Manage the helpdesk ticketing system to track, prioritize, and ensure timely resolution of incidents and service requests. Maintain accurate records of technical issues, resolutions, and customer interactions.</li>
<li>Escalation Management: Handle complex or escalated technical issues, providing tier-3 support for challenging problems involving servers, network infrastructure, or specialized software. Ensure timely escalation to higher-level IT teams when needed.</li>
<li>End-User Support: Provide direct support to end-users, assisting with software installations, system configurations, network connectivity issues, remote access problems, and other technical inquiries.</li>
<li>System &amp; Network Troubleshooting: Manage and support day-to-day IT operations, including troubleshooting network issues (TCP/IP, DNS, DHCP), diagnosing connectivity problems, and managing access issues (VPN, Active Directory, remote desktop services).</li>
<li>Device Management &amp; Configuration: Oversee the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripheral equipment. Manage software and hardware inventory, ensuring all devices are up-to-date and secure.</li>
<li>Security Support: Collaborate with IT security teams to address security-related issues such as malware infections, unauthorized access attempts, and ensuring the implementation of security updates and patches across devices and systems.</li>
<li>Training &amp; Knowledge Sharing: Conduct training sessions for the team on new technologies, troubleshooting techniques, and best practices. Maintain a knowledge base of common issues, resolutions, and technical processes to improve the team's efficiency.</li>
<li>Documentation &amp; Reporting: Maintain clear and detailed documentation of helpdesk procedures, common troubleshooting steps, and known issues. Provide regular reporting on team performance, incident trends, and user satisfaction metrics.</li>
</ul>
Requirements:
<ul>
<li>Technical Expertise: Broad technical knowledge in IT support, including operating systems (Windows, macOS), networking (TCP/IP, DNS, DHCP, VPN), cloud services (Office 365, Azure), hardware, and peripheral devices.</li>
<li>Helpdesk &amp; IT Support Experience: Minimum of 4 years of experience in IT support or helpdesk roles, with at least 2 years in a leadership or supervisory position.</li>
<li>Strong Troubleshooting Skills: Demonstrated ability to diagnose and resolve complex technical problems related to software, hardware, and network systems.</li>
<li>Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain technical issues and solutions to non-technical users.</li>
<li>Customer Service Focus: Proven experience delivering excellent customer service and maintaining high user satisfaction levels, even in high-pressure situations.</li>
<li>Team Leadership: Experience managing and mentoring a technical support team, including setting goals, providing feedback, and fostering a collaborative work environment.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certifications: IT certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified Solutions Associate (MCSA) are preferred.</li>
<li>Advanced Technical Knowledge: Experience with Active Directory, Exchange, virtualization platforms (VMware, Hyper-V), and mobile device management (MDM).</li>
<li>Security Awareness: Familiarity with cybersecurity practices, including endpoint protection, patch management, and malware prevention.</li>
</ul>
Working Environment:
<ul>
<li>Office-based with some flexibility for remote work.</li>
<li>Fast-paced, dynamic environment with occasional after-hours support for critical issues.</li>
</ul>
Benefits: 
 
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
<ul>
<li>Fantastic medical, dental, and vision insurance*</li>
<li>Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!</li>
<li>Company provided Basic Life and AD&amp;D</li>
<li>Company paid Short-Term and Long-Term Disability**</li>
<li>Flexible Spending Accounts*</li>
<li>401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)</li>
<li>10+ paid holidays</li>
<li>Generous paid vacation and sick time</li>
<li>Annual Volunteer Paid Day</li>
<li>Annual Tuition Reimbursement</li>
<li>Annual Health and Wellness Reimbursement</li>
<li>Lots of fun company events</li>
</ul>
Who We are:
 
As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.
 
With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit <a href="https://www.cobaltbenefitsgroup.com/careers/" target="_blank">https://www.cobaltbenefitsgroup.com/careers/</a>.
 
Benefit Waiting Period Notes:
*60 day waiting period
**90 day waiting period

IT Support Team Lead

<h3>Job Description</h3>
Job Description
The Scheduler is responsible for gathering and analyzing information crucial for planning and scheduling construction projects, specifically focusing on the design and construction of food and beverage process facilities. 
This role involves generating forecasts, variance reports, and other documentation to monitor and manage projects effectively. The Scheduler evaluates existing procedures, suggesting improvements to enhance planning and scheduling efficiency, and reduce issues arising from scheduling errors. 
Proficient in standard planning and scheduling methodologies and tools, the Scheduler is involved in projects ranging from small and routine to large and complex, engaging from preconstruction and bid proposal stages through to construction and punch list stages. 
Responsibilities: 
<ul>
<li>Develop schedules for bid proposals, pre-construction, construction, start-up, and closeout phases. </li>
<li>Bring scheduling expertise and checks-and-balances to project leadership teams, collaborating with Project Managers, Construction Managers, and Engineers. </li>
<li>Autonomously oversee multiple projects, ranging from small to medium and complex-sized projects. </li>
<li>Act as a client-facing role, fostering collaborative relationships with owners, subcontractors, building officials, project and construction management teams, and our A/E team. </li>
<li>Gather project progress information from project managers and team members to update and monitor projects. </li>
<li>Develop monthly progress reports encompassing schedule updates, milestone reports, and performance curves. </li>
<li>Collaborate with subcontractors to ensure schedule compliance, exploring alternative resources or options. </li>
</ul>
Required Education, Skills, and Experience:
<ul>
<li>Degree in Construction/Engineering-related field is a plus, but not required. </li>
<li>3+ years of planning and scheduling experience for industrial or commercial construction projects (vertical builds). </li>
<li>3+ years of experience with MS Excel/Project. </li>
</ul>
Physical Requirements:
<ul>
<li>Exposure to characteristic construction site dangers. </li>
<li>Must be able to lift up to 15 pounds at times. </li>
</ul>
Travel Requirement:
<ul>
<li>Must be willing to meet a travel requirement of 30%</li>
</ul>
About Us
We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we’ve focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn’t one thing we do, it’s all we do.
Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans.
Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

Project Scheduler (Large Industrial Construction)

<h3>Job Description</h3>
Job DescriptionSalary: 
ABOUT DACON:
Dacon Corporation is a design build firm with a great reputation for successfully delivering projects in the corporate, distribution, manufacturing, retail, healthcare, life sciences and commercial markets. For more than 35 years, we have been a trusted name in the commercial architectural and construction industry of Central New England. We are currently seeking an experienced Pre-Construction Manager/Project Planner to join our pre-construction team. Candidates should be thorough, efficient, creative, and above all, passionate about providing excellent client service. If this sounds like you, we want to know.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li> Responsibility to:
<ul>
<li>Contribute to the overall project strategy and play an integral role in executing the strategy.</li>
<li>Organize multiple team members.</li>
<li>Engage and coordinate the expertise from each member of our design build team. </li>
<li>Function as client liaison to ensure client expectations and goals are properly identified and met.</li>
<li>Function as the main communication link with all project resources both internal and external.</li>
<li>Function as lead communicator to ensure all required meetings are scheduled and the appropriate team members are invited and in attendance in accordance with processes and procedures. </li>
<li>Hold weekly client meetings with the Project Architect/Captain during design development.</li>
</ul>
</li>
<li> Attends:
<ul>
<li> Client sales meetings and presentations.</li>
<li> Internal strategy meetings to develop creative strategies and schedules to meet clients needs. </li>
</ul>
</li>
<li> Schedules:
<ul>
<li> Internal project review meetings.</li>
<li> Client meetings.</li>
<li> Consultant meetings.</li>
</ul>
</li>
<li> Collaborates with:
<ul>
<li> Client to establish project scope.</li>
<li> Design team to define project scope.</li>
<li> Design build subcontractors and vendors to generate project scope.</li>
<li> Estimators for project support</li>
<li> Construction team to establish construction schedules and logistics.</li>
</ul>
</li>
<li> Prepares
<ul>
<li> Project proposals</li>
<li> Meeting minutes</li>
<li> Action item reports</li>
<li> Estimates (conceptual budgets, control estimates, and GMPs)</li>
<li> Project scope summaries</li>
<li> Project schedules</li>
<li> Contracts for client review</li>
</ul>
</li>
</ul>
 
EDUCATION AND EXPERIENCE REQUIREMENTS: 
<ul>
<li> Bachelors Degree, or equivalent experience, in Industrial Engineering, Architecture, Engineering, Construction Management, or similar technical degree.</li>
<li> Familiar with building systems technology</li>
<li> Willingness to learn and grow with Dacon Corporation</li>
<li> A strategic thinker with high organizational skills</li>
<li> Working knowledge of MS Office products, specifically Excel, Word, and Outlook</li>
<li> Must be detail oriented</li>
<li> Excellent communication skills</li>
<li> Well organizational and multi-tasking abilities </li>
</ul>
 
KNOWLEDGE, SKILLS, AND ABILITIES:
<ul>
<li> Proficient at proposal writing and organizing and leading meetings</li>
<li> Experience estimating and preparing conceptual budgets </li>
<li> Working knowledge of Bluebeam</li>
<li>High drive to succeed coupled with excellent interpersonal and communication skills</li>
<li>Active team member with a high energy level and optimism</li>
<li>Morals and ethics are universal in all aspects of life, both personal and professional. Treats others with respect and consideration regardless of status or position</li>
<li>Has the need for efficiency, cost-effectiveness, customer care, and knowledge of the marketplace in which the company operates </li>
<li>Alignment with our core values around team support, client advocacy, and personal growth that includes accountability, transparency, ownership, and life-balance.</li>
</ul>
 
WORK ENVIRONMENT:
<ul>
<li>Indoors in an open office area with personal workspace. Noise levels may fluctuate.</li>
<li>While performing the duties of this job, the employee is required to inspect the project and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.</li>
</ul>
 
POSITION TYPE:
<ul>
<li> This is a full-time salary exempt position. Days and hours of work are Monday through Friday, 40 hours per week, and may occasionally require longer hours.</li>
</ul>
 
TRAVEL:
<ul>
<li> Travel is primarily local during the business day.</li>
</ul>
 
BENEFITS:
Dacon Corporation offers a great work environment, excellent benefits and a competitive compensation.
 
 
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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