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<h3>Job Description</h3>
Job Description
 Apply now: Software Engineer, location is Hybrid. The start date is ASAP (May 13th) for this permanent position.
 Job Title: Software Engineer Location-Type: Hybrid (3 days onsite Andover, MA / 2 days remote) Start Date Is: ASAP (May 13th) Duration: Permanent Compensation Range: $135,000 $150,000 base + 12% bonus
 Job Description: Join a cross-functional team driving the design and implementation of new features within a clinical systems product, with a heavy focus on C++ development and risk mitigation.
 Day-to-Day Responsibilities:
<ul>
<li>
 Partner with clinical and systems engineers to understand feature requirements
</li>
<li>
 Drive documentation and high-level design discussions
</li>
<li>
 Propose, mature, and implement new features using C++
</li>
<li>
 Identify and mitigate risks throughout development
</li>
<li>
 Pull and analyze data to inform feature development
</li>
<li>
 Debug and investigate field issues
</li>
<li>
 Work independently and proactively with various teams
</li>
</ul>
 Requirements:
<ul>
<li>
 Must-Haves:
<ul>
<li>
 8+ years of experience (staff level)
</li>
<li>
 Strong C++ programming skills
</li>
<li>
 BS in Computer Science or Electrical Engineering
</li>
<li>
 Working knowledge of IEC 62304
</li>
<li>
 Experience with Class II or III medical devices
</li>
<li>
 Proven documentation skills and systems-level thinking
</li>
<li>
 Excellent communication and self-starting attitude
</li>
</ul>
</li>
<li>
 Nice-to-Haves:
<ul>
<li>
 Passion for developing innovative device features
</li>
<li>
 Data analysis for feature development
</li>
<li>
 Interest in system-wide improvements and collaboration
</li>
</ul>
</li>
</ul>

Software Engineer

<h3>Job Description</h3>
Job DescriptionImplementation Manager – Underwriting Systems Location: Boston, MA Hybrid Commute: 3 Days Onsite/2 WFH 6 Months + Contract Top Hourly Rate + Med Benefits
Overview: Our financial services client is seeking an experienced Implementation Manager-Underwriting Systems to support a high-impact, technically complex initiative involving numerous internal and external system integrations. You'll play a key role in identifying integration risks and ensuring seamless execution across systems, vendors, and workstreams. This role will support large-scale, end-to-end initiative focused on new business and underwriting across five life insurance products. Ideal candidates are highly motivated, collaborative, and detail-oriented, with strong planning and documentation skills. This hybrid position is based in Boston and requires the ability to manage processes effectively and influence stakeholders without direct authority. Experience in the life insurance industry is preferred, and familiarity with underwriting is a strong plus.
Key Responsibilities:
<ul>
<li>
Lead planning and execution of system and vendor integrations.
</li>
<li>
Track integration tasks, documentation, and technical artifacts (e.g., APIs).
</li>
<li>
Monitor progress and communicate updates to senior leadership.
</li>
<li>
Collaborate cross-functionally to align on integration requirements.
</li>
<li>
Identify risks and develop mitigation plans.
</li>
<li>
Support technical reviews and vendor coordination.
</li>
<li>Manage implementation implications and changes</li>
<li>Assess impact on servicing models and stakeholders</li>
<li>Coordinate with integration team and Enterprise Technology (ETX) team</li>
<li>Identify and address unmet business needs during implementation</li>
</ul>
Qualifications:
<ul>
<li>
7+ years in systems implementation, preferably within financial services or insurance.
</li>
<li>
Strong understanding of interconnected systems and operational workflows.
</li>
<li>
Skilled in risk analysis, issue resolution, and documentation.
</li>
<li>
Excellent communication and stakeholder management.
</li>
</ul>
Preferred:
<ul>
<li>
Familiarity with life/underwriting systems and terminology.
</li>
<li>
Experience managing multiple priorities in fast-paced environments.
</li>
</ul>
Education: Bachelor’s in Business Management, Information Systems, or equivalent experience. #LI-KK1

Implementation Manager - Underwriting Platform

<h3>Job Description</h3>
Job Description
We are seeking an experienced and motivated IT Operations Specialist to join our growing IT department. This position plays a key role in ensuring seamless day-to-day IT operations, with a focus on helpdesk coordination, process improvement, and internal project advancement. &nbsp;
The ideal candidate is a strong communicator and problem-solver who thrives in both support and strategic environments. You will take ownership of our helpdesk workflow and contribute to evolving our Microsoft 365, Intune, and Entra ID environments. You’ll also help define and document internal IT standards, guides, and policies that shape how our department operates.
 Key Responsibilities
<ul>
<li>Helpdesk Operations</li>
<li>Monitor and coordinate the intake, assignment, and resolution of IT support tickets</li>
<li>Resolve and collaborate with other department members on level 2 and level 3 support tickets</li>
<li>Remediate in-office and hands-on issues within a professional environment</li>
<li>Technical Ownership</li>
<li>Assist in configuration and management of Microsoft 365, Intune, and Entra ID environments</li>
<li>Participate in development and enforcement of endpoint and identity policies</li>
<li>Provide hands-on support for device setup, user onboarding, and system troubleshooting</li>
<li>Documentation &amp; Standards</li>
<li>Create and maintain internal IT documentation and documentation for our IT knowledge base aimed at the entire organization</li>
<li>Contribute to the standardization of IT workflows, procedures, and compliance protocols</li>
<li>Apply change management strategies for internal IT projects</li>
<li>Project Support</li>
<li>Support the IT Director in technical projects and new initiatives</li>
<li>
Collaborate with team members on cross-functional technology improvements
 Qualifications
</li>
<li>2-3+ years of experience in an IT support or systems specialist role</li>
<li>Solid understanding of Microsoft 365, Intune, Entra ID, and the Azure environment</li>
<li>Firm foundation with networking concepts and maintaining networking equipment</li>
<li>Strong communication and documentation skills (technical writing experience a plus)</li>
<li>Ability to work independently, prioritize tasks, and drive results</li>
<li>Comfortable collaborating in and taking a team lead role within a team environment</li>
<li>
Must be a U.S. citizen
 Preferred
</li>
<li>Experience writing IT policies, SOPs, or internal training content</li>
<li>Experience working within a Microsoft Azure cloud-only tenant</li>
<li>Industry certifications (Microsoft Azure, CompTIA , etc.)</li>
<li>Intermediate Microsoft Power Automate flow configuration and execution</li>
<li>Former leadership roles or experience</li>
</ul>
 &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Why Join Us?
<ul>
<li>Gain exposure to modern cloud infrastructure</li>
<li>Work directly with the IT Director and contribute to strategic department growth</li>
<li>Collaborate within a dedicated team environment</li>
<li>Competitive salary, benefits, and opportunities for career advancement</li>
</ul>
Company DescriptionORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customers. 
<h3>Company Description</h3>
ORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customers.

IT Operations Specialist

<h3>Job Description</h3>
Job DescriptionStatement of Duties
The Public Safety for All (PSFA) Project Manager is a time limited position to coordinate the City’s review and adoption of recommendations set forth by the PSFA Task Force, Civilian Oversight Task Force, and Anti-Violence Working Group. For several years, these three working groups have taken part in an extensive community process regarding the future vision for public safety in Somerville. In early 2025, these efforts will culminate in formal recommendations released to the public. The implications of these recommendations will require extensive coordination and reimagining City systems across many departments: Police, Fire, Emergency Management, Health and Human Services, Racial and Social Justice, Communications and Community Engagement, Human Resources, Law, Finance, SomerStat and many more.
The role of the PSFA Project Manager is to lead the process of reviewing recommendations, vetting them in terms of logistics and necessary resources, creating work plans for adoption of approved changes, and then coordinating tasks across appropriate departments. The PSFA Project Manager will report directly to the Mayor’s Office, and will work closely with other department heads and staff, particularly the Director of Racial and Social Justice.
Essential Functions:
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
<ul>
<li>Review and extensively vet the results of the PSFA Task Force, Civilian Oversight Task Force, and Anti-Violence Working Group.</li>
<li>Interview important stakeholders across City departments and partners to understand barriers, opportunities to promote equity, resource requirements, and other factors in adopting recommendations</li>
<li>Synthesize recommendations, funding requests, and policy questions for the Mayor’s approval.</li>
<li>Create workplans for different recommendation areas with clearly defined roles and responsibilities for City staff.</li>
<li>Assist relevant departments in projecting resources needed, including proposed budgets and staffing.</li>
<li>Convene interdepartmental working groups and coordinate communication in cross cutting efforts.</li>
<li>Track and report on progress and outcomes to the Mayor’s Office and other internal stakeholders.</li>
<li>Prepare information on progress for the general public and external stakeholders, and collaborate on presentations to the public as necessary.</li>
<li>Research best practices and analyze data around public safety recommendations.</li>
<li>Develop innovative strategies and policies to ensure equity throughout.</li>
<li>Search out and consult external expertise when needed.</li>
<li>Work with the Grants Administration team to look for funding opportunities for relevant work.</li>
<li>Other job duties as assigned.</li>
</ul>
Recommended Minimum Qualifications
Education and Experience: Experience in driving equity work in large, complicated systems is critical for success in this position. Master’s Degree in public administration, project management, criminal justice, public health, social work, or related field and three (3) years’ experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Knowledge, Abilities and Skill
Knowledge: Knowledge of racial and social justice programs and strategies, project management, public safety and criminal justice systems, emergency management, public health, policy and program development, community engagement, and related topics.
Abilities: Ability to synthesize data and guidance, ability to organize colleagues and systems, ability to communicate effectively on complicated subjects both orally and in writing with municipal colleagues, state and federal agencies, and the general public. This role requires a strategic thinker with the ability to translate recommendations into actionable workplans, and someone with a sense of humor and resilience in the face of disagreement or conflict.
Skill: Skill in facilitating meetings, creative problem solving, designing and implementing complex work plans for interdepartmental and interdisciplinary projects, and public presentations is required. Multilingual in Spanish, Portuguese, Haitian Creole, or Nepali highly preferred.
Work Environment
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
Physical Skills
Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. Work requires some agility such as moving in or about construction sites or over rough terrain. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.).
Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers.
Visual Skills
Visual demands require constantly reading documents for general understanding and analytical purposes. Hours: Full-Time Salary: $82,806.06, plus benefits Union: Non-Union FLSA: Exempt Date Posted:&nbsp;February 4th, 2025
-------------------------------------------------------------------------------------------
The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. 
Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or <a href="mailto:apomeroy@somervillema.gov" target="_blank">apomeroy@somervillema.gov</a>.
Pre-Employment Requirements for All Employees:
<ul>
<li>MA Criminal Offender Record Information (CORI) clearance</li>
<li>Completion of Conflict-of-Interest Law Education training for municipal employees</li>
</ul>
Overview of Total Rewards:
<ul>
<li>4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union.</li>
<li>Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City</li>
<li>Dental coverage low and high plans through Cigna</li>
<li>Vision care through Vision Service Plan (VSP)</li>
<li>Long term disability through Sun Life</li>
<li>Group and voluntary life insurance through Boston Mutual</li>
<li>Health Care and Dependent Care flexible spending through Benefit Strategies</li>
<li>Deferred compensation plans through a choice of three vendors</li>
<li>Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health</li>
<li>Annual cancer screening &amp; wellness release</li>
<li>Somerville Retirement Pension System</li>
<li>Tuition reimbursement</li>
<li>MBTA pass program</li>
<li>FREE Blue Bikes membership</li>
<li>Eligible employer for the Public Service Loan Forgiveness Program (PSLF)</li>
</ul>
Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.
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Public Safety for All Project Manager

<h3>Job Description</h3>
Job Description

Systems Support Analyst
Job Description:
The Systems Support Analyst will provide frontline technical support for all staff. The technology environment is Microsoft-based, including Windows 11 and Office 365. Our client has engaged a managed service provider for escalated support, core infrastructure management, and cybersecurity services. If the Systems Support Analyst requires assistance with remediation of an issue, the managed service provider can be engaged.
 As the company continues to grow, there are excellent opportunities to learn new skills such as project management, cybersecurity, business intelligence, data governance, and advanced Microsoft cloud services administration and support. The role will also be directly engaged in a pipeline of technology-oriented projects and initiatives.
 An exceptional customer service mentality is critical to this role. Strong accountability, analytical, organizational, communication, and collaboration skills are a must. Candidates must have the ability to self-manage, operate independently, and adapt to new situations as they arise.
 This role will require being on-site. This role supports staff both in the corporate office and satellite locations.
 The role reports directly to the IT &amp; Security Manager.
Primary Responsibilities:
<ul>
<li>Quickly and professionally respond to technical support requests</li>
<li>Provide primary support for business technologies, including laptops, desktops, mobile devices, Microsoft O365, printers, network and wireless connectivity, and video conferencing</li>
<li>Coordinate with the managed service provider for escalated support</li>
<li>Collaborate with the managed service provider to ensure high-quality support</li>
<li>Document, track, and monitor progress on issues to ensure timely resolution on current tickets and to reduce/eliminate future incidents</li>
<li>Assist with the staff on/offboarding processes</li>
<li>Maintain a standard laptop build and deployment process</li>
<li>Provide on-site support for alerts and tickets generated by the managed service provider</li>
<li>Maintain an asset inventory of all technology equipment and accessories</li>
<li>Provide support for video conference systems and services</li>
<li>Investigate and propose new technologies and techniques for both hardware and software to improve customer efficiency, security, and productivity</li>
<li>Perform monthly issue and ticket reviews with the managed service provider</li>
<li>Participate with extended support hours when necessary</li>
</ul>
Knowledge and Skills Required:
<ul>
<li>Proficient in Microsoft technologies, including Windows 11 and Office 365 applications</li>
</ul>
<ul>
<li>Possess and maintain a service-oriented philosophy</li>
<li>Good organization, communication, collaboration, and problem-solving skills</li>
<li>Ability to quickly learn and understand the business functions and needs</li>
<li>Knowledge of MAC OS, iOS, Android, and mobile technologies</li>
<li>Ability to work independently without intensive oversight – must be a go-getter and take initiative regularly, finding ways to avoid problems proactively rather than just fixing them after the fact</li>
<li>Emphasis on the sharing of knowledge through good communications, peer training, and written documentation</li>
<li>Strong interpersonal skills</li>
<li>FortiGate knowledge is a plus</li>
<li>Logitech and/or Crestron A/V knowledge is a plus</li>
</ul>
Experience:
Bachelor's Degree and/or other intermediate/advanced Microsoft Certifications preferred

Systems Support Analyst

<h3>Job Description</h3>
Job Description
About Vision: Vision Government Solutions is a leading high-tech Government Technology firm providing cutting-edge software and services to the public sector. Through our efforts, local communities have the funding needed to maintain roads, schools and emergency services. Our organization is quickly ramping up for growth, and we are looking for people to join our teams to help us do that successfully.
About the Role:&nbsp;The CAMA Software Support Specialist’s primary duty is to provide day-to-day software and database support to our growing customer base, applying troubleshooting and analysis techniques and procedures to resolve those questions. The Vision Customer Support team works with our customers to troubleshoot and resolve questions related to our CAMA software. This requires knowledge of Vision’s proprietary CAMA software and the appraisal process, including the differences in nuance from municipality to municipality as well as the consistent exercise of discretion and judgment for each separate support transaction and the Specialist’s workload of support cases.
The Customer Support team is the face of Vision for our customers and plays a critical role in their continued happiness using our products. We are looking for highly motivated individuals with a demonstrated capacity to learn technical concepts and a positive attitude to join our team. The goal of this role is to ensure that Vision customers rave about our software products, and the quality of the support they receive in using them. Customer satisfaction is critical to our success; it’s that simple.
Key roles &amp; responsibilities include: • Working directly with customers to answer all software questions and ensure complete resolution of software issues • Serving as the “voice of the customer,” advocating internally to drive the product roadmap in a way that will be most beneficial to our customers • Focusing on team processes to become increasingly more efficient in day-to-day activities • Partnering with newly implemented or upgraded customers to ensure they have a smooth transition • Aligning with internal teams on company strategy, working with strategic customers to help Vision meet its goals
The ideal candidate for this role will have:
<ul>
<li>Experience troubleshooting software application issues, and the ability to think critically under pressure</li>
<li>Excellent written and oral communication skills. The ideal candidate can communicate technical concepts in a way that is easily understood by all parties</li>
<li>A strong sense of urgency and the ability to take on multiple tasks at once and prioritize the most critical</li>
<li>Customer empathy and a passion for helping customers, refusing to give up until the customer is happy</li>
<li>A highly positive attitude, and a desire to work in a fast-paced, collaborative environment</li>
<li>An organized, detail-oriented approach to work</li>
<li>A proven ability to learn additional technical concepts – knowledge of SQL, Salesforce, JIRA, and Microsoft Office Suite is a plus</li>
<li>This is a Telecommute/Remote position</li>
</ul>
Benefits include: Medical, dental and vision insurance as well as 401k match
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may be just the right candidate.
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Vision Government Solutions maintains a drug-free workplace.
Equal Employment Opportunity
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and Veteran status.
Vision Government Solutions maintains a drug-free workplace.
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Software Support Specialist

<h3>Job Description</h3>
Job DescriptionNanobiosym is an innovative, high-tech company that is developing novel technologies at the nexus of physics, nanotechnology, and biomedicine. Founded by MIT/Harvard alum and located in Cambridge, Massachusetts, Nanobiosym was awarded the first X-Prize to be given for healthcare.The Compliance Engineer is responsible for the organization and the coordination of processes pertaining to regulatory compliance and quality systems to ensure regulatory requirements for complianceDUTIES
<ul>
<li>Collaborate with team members and management to develop and improve injection molded and assembled products and processing thru numerous manufacturing steps.</li>
<li>Aid in Coordinating a production and Engineering Team in a variety of manufacturing processes.</li>
<li>Develop and Implement new processes including DOE, IQ, OQ, PQ</li>
<li>Able to implement TAQ time analysis, life flow studies, and improvement plans in a ISO 13485 environment</li>
<li>Perform root cause analysis and help develop corrective actions.</li>
<li>Develop and assist in the process and product monitoring, including the creation and documentation of validation protocols that comply with FDA regulations.</li>
<li>Provide troubleshooting focus and direction for the team with details of root cause analysis.</li>
<li>Utilizes DRM/COS/Lean principles to develop creative, thorough and practical technical solutions. </li>
<li>This is a hands-on leadership position in a growing organization and an opportunity which will grow rapidly.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Bachelor's degree is required in an Engineering - mechanical, polymer or material science discipline</li>
<li>Plastic products understanding &amp; Injection Molding Experience Strongly preferred</li>
<li>Minitab and PFEMA Experience, defab</li>
<li>8-15 years of experience in diverse technical, materials, manufacturing and process design</li>
<li>Experience in statistical analysis and statistical process control</li>
<li>Recent experience with an FDA regulated (21 CFR 820) and/or ISO 13485 environment</li>
</ul>
PERSONAL QUALITIES
<ul>
<li>You have leadership skills to enhance team dynamics</li>
<li>You are passionate about new product development, healthcare, and mobile technology</li>
<li>You are methodical, detail oriented, well organized and effective at time management</li>
<li>You are a self-starter</li>
<li>You have good interpersonal, verbal communication, and documentation skills</li>
<li>You can function well in a challenging and fast-paced environment</li>
<li>You are enthusiastic and positive, with strong skills in the areas of dependability, flexibility, and maturity</li>
</ul>
 Job Posted by ApplicantPro

Compliance Engineer

<h3>Job Description</h3>
Job Description
Lantana Consulting Group provides services and software for standards-based health-information exchange. We have established ourselves as a trusted leader in the industry with two decades of expertise in developing and deploying technical specifications and interoperability solutions. As a rapidly growing distributed, employee-owned company, we hire exceptional talent nationwide and offer flexible remote work arrangements. We take pride in our mission to improve public health and quality of care and to advance research.
 
Primary purpose: Supports the project team with communications, meetings, status reports, and stakeholder engagement. Works closely with a federal-government client in a fast-paced environment; ensures compliance with regulatory requirements and reporting standards. Supports rapid-response communications, maintains records for transparency, and collaborates with the team to ensure efficient project execution. Works independently on routine tasks and seeks guidance for complex projects.
 
A successful candidate will do the following:
<ul>
<li>Ensure clear and timely communication with clients, stakeholders, and team members to align on the project's progress and changes</li>
<li>Draft, edit, and proofread content for internal and external distribution</li>
<li>Triage inquiries and respond promptly to maintain positive relationships with stakeholders</li>
<li>Manage email communications and support rapid-response efforts</li>
<li>Coordinate meetings, prepare meeting materials, and draft talking points</li>
<li>Transcribe and compose clear meeting minutes that capture key decisions and action items</li>
<li>Maintain records, communication logs, and versions of documents in compliance with federal laws and policies</li>
<li>Help plan and implement project to fulfill project scope, goals, and deliverables</li>
</ul>
Required qualifications:
<ul>
<li>Bachelor's degree in Business or related field</li>
<li>Four or more years of Project Coordination or other relevant experience</li>
<li>Proficiency with Microsoft 365, particularly Word, PowerPoint, Excel, Outlook, and SharePoint</li>
<li>Demonstrated ability to work effectively in a distributed, team-oriented, and collaborative environment with federal partners and other federal contractors</li>
<li>Strong organizational skills and attention to detail</li>
<li>Strong verbal and written communication skills</li>
<li>Experience adapting communication styles to various audiences</li>
<li>Experience with government contracts or programs</li>
<li>Ability thrive in a fast-paced environment</li>
<li>Ability to successfully complete and maintain a favorably adjudicated Level 5 Public Trust background investigation</li>
</ul>
 
Preferred qualifications:
<ul>
<li>Background in public health, healthcare IT, and/or health standards such as FHIR</li>
<li>Familiarity with federal reporting and compliance processes</li>
<li>Experience working directly or on contract for Centers for Disease Control and Prevention (CDC) and/or Centers for Medicare &amp; Medicaid Services (CMS)</li>
<li>Experience in a role heavily focused on communications</li>
<li>Project Management Professional (PMP) or other related certifications</li>
</ul>
Additional information:
<ul>
<li>We are a remote organization, but we prioritize in-person collaboration during key events such as our annual company meeting.</li>
<li>We are an equal-opportunity employer. All qualified applicants for current openings will be considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.</li>
<li>For this position, the candidate must reside in the United States.</li>
</ul>
 
Compensation details: 65000-80000 Yearly Salary
 
PI3b9bf5697f22-25405-37422574

Project Coordinator II

<h3>Job Description</h3>
Job Description
Experienced Level 1 Helpdesk Technician
Join Our Dynamic Team as a Level 1 Helpdesk Technician
About Us
We are a medium-sized managed service provider dedicated to delivering top-notch IT solutions to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking an experienced Level 1 Helpdesk Technician to join our talented team.
Job Summary
As a Level 1 Helpdesk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. Your role is crucial in ensuring the smooth operation of our clients' IT systems and delivering exceptional customer service.
Key Responsibilities
· Respond to client inquiries and provide timely and effective technical support via phone and email.
· Troubleshoot hardware, software, and network issues, escalating to higher-level support as necessary.
· Document all client interactions and technical procedures in our ticketing system.
· Assist with the setup, configuration, and maintenance of desktop computers, laptops, printers, and other peripherals.
· Perform routine maintenance and updates on client systems to ensure optimal performance.
· Educate clients on best practices for IT security and system use.
· Collaborate with other team members to resolve complex technical issues.
· Maintain up-to-date knowledge of industry trends and advancements in technology.
Qualifications
· Proven experience in a helpdesk or technical support role, preferably in a managed service provider environment.
· Strong knowledge of Windows operating systems, Microsoft Office suite, and common software applications.
· Basic understanding of networking principles and protocols (TCP/IP, DNS, DHCP).
· Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
· Outstanding communication and interpersonal skills, with a customer-focused approach.
· Ability to work independently and as part of a team in a fast-paced environment.
· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Benefits
· Competitive salary and benefits package including health coverage.
· Opportunities for professional growth and development.
· A supportive and collaborative work environment.
· Exposure to a wide range of technologies and clients.
We are an equal opportunity employer and welcome applications from all qualified candidates.
Company DescriptionKilpatrick IT is a growing and fast-paced managed service provider. We utilize the latest technologies to help our clients achieve a competitive advantage. 
<h3>Company Description</h3>
Kilpatrick IT is a growing and fast-paced managed service provider. We utilize the latest technologies to help our clients achieve a competitive advantage.

Experienced Level 1 Helpdesk Technician

<h3>Job Description</h3>
Job DescriptionSalary: Starting: $23.00/hr 
We will consider the following: CMA/CNA/LNA/PTA/OTA/EMT/Dialysis Tech/HHA/Health Coaches.
This is a field position and requires you to travel and complete in home visits.
 
Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Nevada, North Dakota, Illinois and Vermont! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.
 
We are looking for a Quality Coordinator to join our team! 
 
How You'll Make a Difference:
Arkos Health is seeking aQuality Coordinator. The Quality Coordinator will be responsible for completing in-home visits to help meet patients needs. Visit focuses involve point-of-care testing including diabetic A1c collection, blood pressure checks, colorectal screening kits, and other testing required by HEDIS/Stars measures. This role is essential to our organizations goal of improving the overall experience of patient care, including the quality of health, and work to reduce the cost of care. For this field-based position, individuals must be able to travel up to 80% of the time in their own personal vehicle. This person will be traveling to patients' homes to ensure their quality of care.
 
Why Arkos? Great Benefits!
<ul>
<li>
<ul>
<li>Employer-paid Medical, Dental and vision premiums at no cost to you</li>
<li>Employer-paid Short-Term Disability premiums at no cost to you</li>
<li>Employer-paid Life Insurance premiums at no cost to you</li>
<li>Employer matching 401(k)</li>
<li>15 days annual combined sick/vacation and 9 days of holiday during your first year</li>
<li>Your Birthday off!</li>
</ul>
</li>
</ul>
<ul>
<li>We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize our team!</li>
<li>We are ranked as the 113th fastest-growing private company in the United States and 11th within the healthcare services sector on the 2024 Inc. 5000 list! Join us today!</li>
</ul>
 
Essential Duties and Responsibilities:
<ul>
<li>This position is responsible for performing in-home visits with patients</li>
<li>Review data collected to confirm gaps in care are captured</li>
<li>Build positive, professional relationships with the patients we serve</li>
<li>Explain point-of-care testing and reasoning to patients</li>
<li>Demonstrate excellent communication and collaboration skills</li>
<li>This is both an in-office/field position: candidate must be comfortable traveling up to 80% of the time</li>
</ul>
 
Qualifications and Skills:
<ul>
<li>High school diploma or GED equivalent required</li>
<li>Must have their own reliable vehicle to drive out in the field to patients homes</li>
<li>Medical Assistant (CMA) Certification and or Certified Nurse Assistant (CNA) Certification preferred</li>
<li>Current CPR required</li>
<li>2+ years' experience in a healthcare environment</li>
<li>Ability to perform point-of-care testing such as urine sample collection, A1c checks, blood pressure checks</li>
<li>Familiar with medical terminology</li>
</ul>
 
What's Next?
Apply for the Job! Our recruitment team will review your application and reach out to schedule a quick call!
 
Please feel free to forward this opportunity to someone you believe might be a good fit! If hired, you could be eligible for a referral bonus!
 
Must complete our Culture Index Survey. Take the assessment at<a href="https://go.cultureindex.com/s/bg3VS0H2kF" target="_blank">https://go.cultureindex.com/s/bg3VS0H2kF</a>. This is not a pass/fail test and does not measure intelligence.
 
Arkos Health EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
 
Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page atCareers - Arkos Health

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