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<h3>Job Description</h3>
Job DescriptionMEP firm looking for a Director or Principal level MEP Engineer to oversee Winchester, MA office - open to Electrical or Mechanical - above market salary This Jobot Job is hosted by: Riley Duffy Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $170,000 - $200,000 per year 
A bit about us:
 As an Engineering Director, you will be instrumental in shaping the firm’s future through strategic leadership, technical excellence, and client-focused solutions. This role combines high-level oversight, client relationship management, and collaborative leadership to ensure every project aligns with our mission and core values. You’ll work closely with project teams, executive leadership, and clients to deliver innovative, future-ready engineering solutions that meet the evolving demands of the industry. 
Why join us?
 Join a collaborative, forward-thinking team committed to delivering exceptional client outcomes. Step into a leadership role with meaningful impact on the firm’s strategic direction and vision. Enjoy a competitive salary and comprehensive benefits package. Be part of a culture that prioritizes mentorship, continuous learning, and technical excellence. Help drive the future of engineering across healthcare, science, and education sectors. 
Job Details
 Lead the mechanical, electrical, plumbing, and fire protection (MEP/FP) engineering efforts on complex institutional projects, ensuring technical excellence and design integration. Provide mentorship and guidance to engineering teams and project managers, fostering professional development and technical rigor. Cultivate and strengthen long-term client relationships through consistent, high-quality project delivery and strategic partnership. Oversee the full project lifecycle—including design, construction administration, and quality assurance—to ensure performance and compliance. Support business strategy, team development, and operational improvements to drive growth and efficiency. Promote innovation, sustainable practices, and the adoption of emerging technologies in engineering solutions. Required Knowledge &amp; Experience: Active Professional Engineer (PE) license. 10+ years of progressive experience in MEP/FP engineering design, with demonstrated leadership in project delivery. Proven ability to lead multidisciplinary teams and manage complex, high-performance projects from concept through completion. Deep knowledge of building codes, with specialized expertise in healthcare and laboratory facility design. Proficient in Revit, BIM workflows, and a range of engineering analysis tools. Strong communication, client-facing, and business development capabilities. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

MEP Engineering Director

<h3>Job Description</h3>
Job Description
Rochester Electronics is immediately hiring for an Associate Engineer!
At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it! 
<ul>
<li>Outstanding low-cost medical, dental, vision, and prescription drug coverage, Rochester pays 92% of the premiums on behalf of its full-time employees</li>
<li>Paid time off, including vacation, sick, and holiday</li>
<li>Generous match 401K program</li>
<li>Tuition reimbursement</li>
<li>Flexible spending account</li>
</ul>
And so much more!
For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor, Rochester has over 15 billion devices in stock encompassing more than 200,000-part numbers, providing the world’s most extensive range of end-of-life (EOL) and broadest range of active semiconductors. As a licensed semiconductor manufacturer, Rochester has manufactured over 20,000 device types. With over 12 billion die in stock, Rochester can manufacture over 70,000 device types. 
General Summary 
The Associate Engineer works under the guidance of a Senior level engineer by assisting in routine engineering activities in support of the manufacturing of semiconductor products. 
Responsibilities
<ul>
<li>Evaluates data to determine improvement areas</li>
<li>Set up of manufacturing areas, process flows, and applicable support software</li>
<li>Manufacturing support, disposition of material, addressing production issues</li>
<li>Monitors and communicates project status, business issues and significant developments as appropriate.</li>
<li>Assures proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures. </li>
<li>Creates and maintains technical documentation and generation of DCN’s.</li>
<li>Assists in Out of Control Action Plan (OCAP) execution.</li>
<li>Assists in production with equipment setup/verification.</li>
</ul>
Qualifications
<ul>
<li>Associate’s degree in related field required.</li>
<li>A minimum of 8 years’ related experience in the semiconductor manufacturing industry </li>
<li>Must be very organized and detail oriented. </li>
<li>Requires basic computer skills, familiarity with MS office products (Excel, Word, Access), and ability to learn custom software. </li>
<li>Must have high level programming knowledge and experience. </li>
<li>Must be able to work with basic electronic bench equipment (meters, oscilloscopes, power supplies, signal generators, curve tracer, etc.) </li>
<li>Must also have initiative and ability to handle several active projects. HP83000 ATE experience preferred.</li>
</ul>
 
Rochester Electronics is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, veteran status, or other characteristics protected by applicable law. Rochester Electronics is committed to a culturally diverse workforce.

Associate Engineer

<h3>Job Description</h3>
Job Description
About Us
Ultralife Corporation is a global leader in the design and manufacture of advanced power solutions, communications, and electronics systems. Serving customers in government &amp; defense, medical, safety &amp; security, energy, industrial, and robotics markets, we are strategically positioned across the Americas, Europe, and Asia to meet the needs of a worldwide customer base.
We are looking for an Engineering Technician for our Electrochem Solutions company location in Raynham Mass. For more information on Electrochem please visit their website at: <a href="https://electrochemsolutions.com/about/overview/default.aspx" target="_blank">https://electrochemsolutions.com/about/overview/default.aspx</a>
The Role
Responsible for the execution of various tasks as directed by the engineering staff. This will include validating designs, building prototypes, test jigs, evaluating component selections, maintenance of the test instrumentation calibration program, testing and validation of engineering change orders. Managing engineering materials.
Key Responsibilities:
<ul>
<li>Working with and supporting Mechanical/Electrical Engineers for the design and prototype of cell and battery related products</li>
<li>Hand assembly of prototype packs to include electronics and mechanical components.</li>
<li>Fabrication of test and assembly of prototype jigs/fixtures.</li>
<li>The safe and efficient use of shop tools.</li>
<li>Submitting written input to Engineering Documents such as may be required to support design efforts, prototyping, and laboratory organization, etc.</li>
<li>Knowledge of hand assembly and measuring tools required.</li>
<li>Organize and maintain engineering stock inventory; includes order processing and receipt of material.</li>
<li>Ensure all instrumentation is maintained in the proper state of calibration.</li>
<li>Comply and make recommendations to enhance the Quality Assurance program.</li>
<li>Extract and understand information from schematic, mechanical, and assembly drawings.</li>
<li>Collection, analysis, presentation of test results.</li>
<li>Minimal travel maybe required to support customer visits.</li>
<li>Perform detailed mechanical/electrical level assembly for the purpose of prototyping electro-mechanical designs and providing analysis of performance to the responsible engineer(s).</li>
</ul>
What You Bring:
<ul>
<li>Associate (2-year) degree in Engineering Technology or 5 years hands on experience.</li>
<li>Knowledge in welding techniques, resistance, laser and ultrasonics.</li>
<li>Extracting and understanding information from schematic, mechanical, and assembly drawings.</li>
<li>Must have the ability to work independently or in a team.</li>
<li>Employing test equipment such hand rules, multimeters, measuring calipers etc.</li>
<li>Strong working knowledge of electromechanical designs </li>
<li>Strong knowledge as a user of Microsoft Office Suite of products.</li>
<li>Must have strong communication skills; oral and written.</li>
<li>High level of initiative and strong work ethic.</li>
</ul>
Equal Opportunity Employer
 Ultralife Corporation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or accommodation during the application process, please contact our HR department at 315-332-7100.

Engineering Technician

<h3>Job Description</h3>
Job Description
POSITION SUMMARY
Manage a small team of Engineers, consisting of Project, Manufacturing, Weld and Electrical Engineers to move projects from receipt of RFQ through shipment to the customer. Responsibilities include the development of the engineering plan, management of procedures, creation of standard work, management of resources to meet on time delivery while assuring compliance and maintaining cost targets per the content of the contract. 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>Lead and develop engineering team members.</li>
<li>Provide coaching, mentoring, and performance evaluations.</li>
<li>Coordinate training and development plans for technical staff.</li>
<li>Manage engineering support for customer projects from RFQ through production handoff.</li>
<li>Support cost estimation and quoting activities with technical input.</li>
<li>Ensure design for manufacturability (DFM), cost-effectiveness.</li>
<li>Oversee the development, optimization, and documentation of manufacturing processes.</li>
<li>Coordinate resources and job assignments to ensure customer satisfaction and adherence to project schedules.</li>
<li>Interface with customers to provide information on current projects.</li>
<li>Collaborate with Quality Assurance, Supply Chain, Production, and Program Management to ensure timely and efficient project execution.</li>
<li>Coordinate tooling, fixtures, and production line setup in collaboration with operations.</li>
<li>Demonstrate ownership of engineering documentation, including BOMs, work instructions, process flows, and test protocols.</li>
<li>Maintain working knowledge of new technologies to improve operations and engineering processes.</li>
<li>Demonstrate accountability for creating a safe, professional and clean environment.</li>
<li>Track and report on engineering KPIs (OTD, project milestones, Non-conformance RCCA).</li>
<li>Provide regular updates for executive leadership and customer stakeholders.</li>
</ul>
General Responsibilities:
<ul>
<li>Process Improvement: Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance. </li>
<li>Leadership Skills: Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM. </li>
<li>Professional Conduct: Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. </li>
<li>Teamwork and Collaboration: Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and staff, collaborating with them to accomplish shared purposes and goals. </li>
<li>Ethics and Compliance: Abides by GSM Code of Ethics and Business </li>
</ul>
Requirements
QUALIFICATIONS, SKILLS, AND ABILITIES
<ul>
<li>Bachelor’s Degree in related Engineering discipline or equivalent experience.</li>
<li>7+ years of engineering experience in a manufacturing environment, preferably in contract manufacturing. </li>
<li>3+ years in a leadership or management role with direct reports.</li>
<li>Knowledge of manufacturing methods, military specifications, and documentation systems is required. </li>
<li>Experience in project management responsibilities.</li>
<li>Experience in defense related job fabrication and welding environment.</li>
<li>Proficiency in Microsoft Office products.</li>
<li>Strong understanding of manufacturing processes, CNC machining, Painting, Fabrication, NDT and Welding.</li>
<li>Demonstrated proficiency in SolidWorks (modeling and drawings).</li>
<li>Demonstrated proficiency in Root Cause and Corrective Action.</li>
<li>Experience with New Product Introduction (NPI).</li>
<li>Experience with ERP/MRP systems.</li>
<li>Experience with inspections tools (Laser Tracker, CMM).</li>
<li>Excellent human interaction skills.</li>
<li>Ability to obtain security clearance.</li>
</ul>
AAP/EEO STATEMENT
GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment.
Benefits
Granite State Manufacturing offers a comprehensive benefits package to all GSM employees.
<ul>
<li>Health &amp; Wellness Programs</li>
<li>Health Insurances (Medical, Dental, &amp; Vision)</li>
<li>Flexible Spending Accounts (FSA)</li>
<li>Basic &amp; Optional Life Insurance</li>
<li>Short &amp; Long Term Disability</li>
<li>Employee Assistance Program</li>
<li>Voluntary Worksite Benefits</li>
<li>401k Retirement Plan</li>
<li>Paid Leave</li>
<li>Tuition Reimbursement</li>
<li>Workers Compensation</li>
</ul>
…and much more.

Engineering Manager

<h3>Job Description</h3>
Job DescriptionCompany Overview: Merrimack Manufacturing is a&nbsp;medical device manufacturer located in the Manchester Millyard. We are a growing manufacturing company that&nbsp;will play a crucial part in bringing innovative and life changing products to life. The Director of Engineering would oversee the engineering department and be responsible for assisting with daily production challenges, driving continuous improvement activities, new product introductions and assisting to implement or improve existing systems to increase the maturity of our operation under current Good Manufacturing Practice (cGMP) conditions. The Director of Engineering is expected to set the example of safety and compliance for their teams and is expected to train and coach/mentor their team members, review and manage performance, and support career development for employees. They are expected to demonstrate expertise and technical leadership in cGMP compliance and be able to make decisions based on that experience. Responsibilities: The Director of Engineering will work closely with all departments within the organization to be successful. This position reports to the General Manager with 5-10 direct reports. In this role you will:
<ul>
<li>Prioritize safety over all else and ensure that our processes are inherently safe</li>
<li>Transfer the production of new products from R&amp;D into manufacturing. Design, develop, and test processes and equipment for production</li>
<li>Manage outside resources providing new processes and equipment</li>
<li>Translate high level project goals into a comprehensive set of working requirements working with both internal and external project stakeholders.</li>
<li>Responsible for improving yield and efficiency at the cell and plant level</li>
<li>Identify, resource and manage opportunities for continuous improvement through use of tools such as PFMEA’s</li>
<li>Drive day to day project activity to achieve results including solving technical and other project challenges, managing resource conflicts, breaking down barriers, upholding high performance standards, and meeting commitments</li>
<li>Provide input on strategic direction of the group specifically around technology, capability and capital equipment</li>
<li>Continuously monitor and support manufacturing processes to optimize production flow, improve assembly methods including product quality, and expand capacity</li>
<li>Manage product master data, engineering change requests and change orders (ECR/ECO) in our PLM system</li>
<li>Ensure compliance with our quality management system, especially relating to change management whether driven through continuous improvement activities or required changes</li>
<li>Interface with customers and manages the relationship to ensure crisp communication and alignment of objectives</li>
<li>Provide both high level technical and people leadership to project teams</li>
<li>Identify areas of cost reduction and manage the implementation of these types of programs</li>
</ul>
Requirements:
<ul>
<li>BS or MS in mechanical engineering with 10-15 years’ experience in a cGMP environment or equivalent</li>
</ul>
<ul>
<li>Minimum Eight (8) years leadership experience in a manufacturing environment, two (2) of which must be direct Engineering Management experience, preferably in a regulated environment.</li>
<li>Direct experience with complex electromechanical products with embedded software.</li>
<li>Knowledge of production practices and procedures in a cGMP environment.</li>
<li>Analytical problem-solving skills with the ability to troubleshoot complex problems and determine root causes.</li>
<li>Must have experience successfully managing projects from initial concept through design and release.&nbsp; Including the ability to execute and mentor others on scheduling, budget and utilization of project resources.</li>
<li>Working knowledge of product and process qualifications including IQ, OQ, and PQ.</li>
<li>Practical experience with continuous improvement and problem-solving tools.</li>
<li>Knowledge of statistics and probability</li>
<li>Demonstrated proficiency in supervision and motivating team members.</li>
<li>Proven logic and decision making abilities, critical thinking skills.</li>
<li>Exceptional project management and communication skills – written and verbal - are essential </li>
<li>High energy, drive, commitment, self-initiative and perseverance are required with a demonstrated track record of personal technical accomplishments.&nbsp;</li>
<li>Medical device manufacturing experience preferred.</li>
<li>Working knowledge of Microsoft Office applications.</li>
<li>Ability to work a project with a internally directed budget</li>
<li>Demonstrates a strong skill for priorities and setting priorities for team</li>
<li>Must be able to determine how to identify correct project staffing levels</li>
<li>Experience in developing department strategy and executing</li>
<li>Team player willing to work outside of role when required</li>
</ul>
&nbsp;&nbsp; &nbsp;
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dFb1nCWPg0

Director, Engineering

<h3>Job Description</h3>
Job Description
Description:
MES Engineer is responsible for supporting activities such as requirements gathering, testing, implementation and use of Manufacturing Execution Systems (MES). Position is expected to operate with some supervision and some autonomy. Role will primarily be responsible for •author and review of test protocol, change execution and testing, and creation of change management processes and procedures for onboardong of a new MODA -ES MES system.
Projects
<ul>
<li>Planning and execution of plant projects involving automation changes and process improvements including lump sum capital projects</li>
<li>Execute test scripts (design, execution, simulation, wet testing)</li>
<li>Own change requests and complete change request tasks to support project completion</li>
<li>Perform change request assessments</li>
</ul>

Deviations / RCAs
<ul>
<li>Assist the Quality department with deviation investigations</li>
<li>Participate in RCAs as MES representative</li>
<li>Assist with completion of CAPA actions</li>
<li>Participates in quality risk assessments</li>
</ul>
Documentation
<ul>
<li>Review/revise automation and Manufacturing related SOP’s, Functional Specifications, and work instructions as a result of CAPA, equipment/process changes, error prevention activities, etc.</li>
<li>Complete MES review/approval of batch records</li>
<li>Author and review test protocols</li>
<li>College degree required</li>
</ul>
Company DescriptionWe believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list. 
<h3>Company Description</h3>
We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

MES Engineer

<h3>Job Description</h3>
Job Description
🚗 Why join Jerry.ai?
<ul>
<li>
Innovation: Jerry.ai is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US and radically improving the consumer automotive experience.
</li>
<li>
Impactful Projects: Architect complex deep learning models with massive real-world applications.
</li>
<li>
Startup Energy: Move quickly, test, iterate and own projects end-to-end in an environment where your ideas matter and your impact is felt from day one.
</li>
<li>
Brilliant Teammates: Work with extremely talented and passionate engineers, data scientists, and analysts from companies like NVIDIA, Tencent, Alibaba, ByteDance, etc.
</li>
</ul>
2024 was a milestone year for Jerry.ai. We delivered nearly 50% year-over-year revenue growth while reaching profitability for the first time in our history.
And we're just getting started! Our growth is driven by forward-thinking technology; Harvard Business Review covered the success of our chatbot less than a year after its launch and Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article.
&amp;#x1F4BB; About the opportunity
We are looking for a Staff Machine Learning Engineer (PhD) who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting directly to our cofounder/CTO, you will architect and deploy advanced ML models with massive real-world applications (e.g. model &amp; predict user behavior, leverage LLMs and custom-built components to optimize our chatbot &amp; voicebot, etc). Come play a key role in helping us grow from 5M to 50M customers and become a $10B company in the next 4 years!
🫵 How you will make an impact
<ul>
<li>
Develop and architect complex machine learning models to address critical business challenges and drive company-wide strategic initiatives
</li>
<li>
Take ownership of the end-to-end modeling process, from initial ideation to model deployment and maintenance
</li>
<li>
Conduct thorough data preparation and analysis to ensure the quality and relevance of input data for modeling tasks
</li>
<li>
Collaborate closely with cross-functional teams, including Product and Data Engineering to productize and deploy models into production systems
</li>
<li>
Contribute to large-scale company initiatives aimed at solving problems that haven’t yet been touched by anyone at Jerry.ai
</li>
</ul>
🚀 Requirements
<ul>
<li>
PhD in Physics or related field
</li>
<li>
5+ years of experience building and deploying models from scratch.
</li>
<li>
Deep understanding of machine learning algorithms and techniques, with experience in building and deploying models from scratch.
</li>
<li>
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical modeling solutions.
</li>
<li>
Passion for real-world application of machine learning, with a desire to make a significant impact on large-scale business initiatives.
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. 
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.
Compensation Range: $180K - $240K

Staff Machine Learning Engineer (PhD)

<h3>Job Description</h3>
Job Description
Are you an experienced VP of Engineering who excels at driving transformative change? Percona, a leading provider of open-source database software and services, is seeking a technical VP of Engineering to join our team. This isn't a VP of Engineering role focused on managing a single product or team; rather, you'll be a key leader in orchestrating technical excellence across multiple engineering groups.
This is a fully remote position, and you'll have the opportunity to work alongside a diverse, global team of passionate open-source enthusiasts. You're a high-level strategic thinker with a keen eye for technical detail, and you're not afraid to roll up your sleeves to identify and solve complex problems.
What You Will Do:
<ul>
<li>
Lead Technical Transformation: Identify and drive technical initiatives to improve quality, efficiency, and reliability across our engineering organization. This includes everything from optimizing our software development lifecycle (SDLC) to helping teams use AI to become more efficient and free up time for product innovation.
</li>
<li>
Mentor and Coach: Act as a technical mentor and coach for engineering leaders and senior individual contributors, helping them grow and excel in their roles.
</li>
<li>
Define and Evangelize Best Practices: Establish and promote engineering best practices, standards, and processes to ensure consistency and excellence across the organization.
</li>
<li>
Strategic Planning: Collaborate with executive leadership and product management to align technical strategy with business goals.
What We Are Looking For:
</li>
</ul>
<ul>
<li>
Extensive Experience: You have at least five years of experience in engineering leadership, with a strong background in architecture and technical strategy. Knowledge of database internals is useful but not required.
</li>
<li>
Technical Acumen: You possess deep, hands-on technical knowledge of software development, with a strong understanding of open-source technologies, databases, and cloud-native architectures.
</li>
<li>
Transformational Leadership: You have a proven track record of driving significant technical and process improvements across multiple teams or business units - covering testing, building, and shipping enterprise-grade software.
</li>
<li>
Exceptional Communicator: You can articulate complex technical concepts to both technical and non-technical audiences.
</li>
<li>
Collaborative Spirit: You thrive in a collaborative, remote-first environment and can build strong relationships with stakeholders at all levels.
</li>
</ul>
Why Percona?
At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

VP of Engineering (Remote)

<h3>Job Description</h3>
Job Description
Who We Are:
PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.&nbsp;
The Role:
The Director of Customer Support Engineering will lead and scale a global team responsible for resolving complex technical issues, driving customer trust , and serving as the technical voice of the customer. This leader will set the strategy for support engineering, scale processes, and build a high performing team with capabilities across troubleshooting integrations and customer communication. 
Equally important this role will partner closely with Product, Engineering, and Customer Success to close feedback loops, prioritize fixes, and deliver a seamless customer experience. role combines leadership, technical expertise, and strategic vision to ensure our customers receive exceptional support while continuously improving processes, tools, and team capabilities. 
What You’ll Do: 
<ul>
<li>
Provide leadership and coaching to develop and mentor our Support Managers and their teams.
</li>
</ul>
<ul>
<li>
Establish a culture of accountability, technical excellence, and customer-first thinking.
</li>
</ul>
<ul>
<li>
Collaborate cross-functionally with Product, Engineering, QA, Implementation, and Customer Success to ensure seamless issue resolution and proactive customer support.
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</ul>
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Develop and optimize incident management, escalation protocols, and root cause analysis processes.
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</ul>
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Implement support metrics (SLAs, CSAT, NPS, backlog) and use data to drive performance improvements.
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</ul>
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Identify recurring customer issues and partner with Engineering/Product to address them at the root level.
</li>
</ul>
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Serve as the escalation point for complex technical issues requiring deep product and system knowledge.
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</ul>
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<li>
Guide the team in troubleshooting, log analysis, API debugging, and integration support.
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</ul>
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Advocate for customer needs in product roadmap discussions, ensuring support feedback informs prioritization.
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</ul>
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Lead technical enablement programs for both the support engineering team and customer-facing teams.
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</ul>
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Represent the company in critical customer conversations and executive briefings.
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</ul>
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Develop strategies for proactive support, including health checks, monitoring, and customer education.
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</ul>
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<li>
Work with COO, People Ops, Vendor Management, and Finance to plan for annual operating planning, including headcount needs, determining areas of growth, and guide hiring strategy accordingly.
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</ul>
What You’ll Bring: 
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<li>
Experience: At least 10 years in technical support/engineering roles, with 5 years in people leadership. Demonstrated success managing managers and building high-performing technical teams.
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</ul>
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Education: Bachelor’s in Computer Science, Engineering, or equivalent experience.
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Technical Expertise: Provides technical mentorship by leveraging deep expertise in cloud-based, data-driven web applications, with a strong understanding of software integrations, potential points of failure, and the complexities of highly configurable environments. Preferred experience with Microsoft Azure PaaS (App Gateway, App Service, Function Apps, Web Jobs, Storage Accounts), SQL Server, RESTful APIs, and full-stack development (React frontend, C# backend).
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Innovation: Models a growth mindset and fosters continual improvement across the team. Champions the adoption of innovative tools and technologies, including GenAI, AgenticAI, and custom-built solutions, to enhance efficiency and scalability.
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Regulatory Expertise: Experience in regulated industries (healthcare preferred), with a strong understanding of security, data protection, compliance requirements, and access control.
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Core Competencies: 
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Knowledge &amp; Application: Shapes the strategy for global Support Engineering in partnership with senior leadership. Owns decisions on structure, tooling, and operating models, cascading strategy into execution. Accountable for budgets, headcount, and cross-functional alignment.
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Complexity &amp; Problem Solving: Leads through ambiguous, high-stakes customer and product issues. Converts company and product strategy into scalable support models. Balances short-term incident resolution with long-term system and process improvements.
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Discretion &amp; Impact: Sets functional strategies with long-term impact on customer retention, product adoption, and company reputation. Missteps can critically affect enterprise relationships and multi-year outcomes.
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Collaboration &amp; Interaction: Engages executives and major customers on high-visibility issues. Negotiates across Product, Engineering, QA, and CS to align customer needs with business priorities. Acts as the senior escalation point and voice of the customer in roadmap discussions.
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Management &amp; Supervision: Directs the activities of a global technical support team through lower management. Leads team(s) to develop new methods and solve complex matters.
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</ul>
</li>
</ul>
You Will Enjoy This Role If: 
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Get energy from building leaders and shaping a culture where technical teams do their best work.
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</ul>
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Find satisfaction in solving complex problems and creating lasting, systemic solutions.
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</ul>
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Take pride in being the customer’s voice at the table, turning challenges into loyalty and product improvements.
</li>
</ul>
Benefits &amp; Perks:
&amp;#x1F30D;Remote work environment with a flexible work schedule to encourage work-life balance
✈Annual company offsite
🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA &amp; HSA (dependent on which medical plan you choose)
&amp;#x1F4B0;401(k) company match
💸One-time workspace reimbursement to help you optimize your remote workspace
DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.&nbsp;
Compensation Range: $185K - $235K

Director of Customer Support Engineering

<h3>Job Description</h3>
Job Description Technician, Field Svc II US-MA-Dedham Job ID: 33368 Type: Full-Time # of Openings: 1 Category: Field Service MA - Dedham (Boston) About the Role 
Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? 
If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. 
 Your Impact 
We’re actively seeking an individual to:
<ul>
<li>Diagnose basic mechanical, software, network, and system failures using established procedures.</li>
<li>Service and repair designated equipment to Canon standards and specifications.</li>
<li>Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. </li>
<li>Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.</li>
<li>Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.</li>
<li>Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.</li>
<li>Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.</li>
</ul>
 About You: The Skills &amp; Expertise You Bring 
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.&nbsp;
We’re looking for a dedicated individual with:
<ul>
<li>HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.</li>
<li>A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.</li>
<li>The ability to travel (valid driver's license and acceptable driving record necessary).</li>
<li>The capability to work in a 24/7 environment, while performing shift work and on-call rotations.</li>
<li>Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.</li>
<li>Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).</li>
</ul>
We are providing the anticipated base salary range for this role: $21.50-30.75 hourly . This role is eligible for a transportation allowance.
 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at <a href="http://www.usa.canon.com" target="_blank">www.usa.canon.com</a> and connect with us on LinkedIn at <a href="https://www.linkedin.com/company/canonusa" target="_blank">https://www.linkedin.com/company/canonusa</a>. 
 Who We Are
 Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. 
What We Offer
 Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. 
And Even More Perks!
 -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation" target="_blank">https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensat…</a> We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://www.usa.canon.com/about-us/life-at-canon" target="_blank">https://www.usa.canon.com/about-us/life-at-canon</a>. #CUSA Posting Tags #li-rb1 #pm19 
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