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<h3>Job Description</h3>
Job Description
The historic Hotel Northampton is seeking a friendly, organized, and customer-focused Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service, handling reservations, and ensuring a smooth check-in and check-out process. Your role will be essential in leaving a lasting positive impression and meeting the needs of our diverse clientele.
- Provide a warm welcome to guests upon arrival and assist them throughout their stay. Address inquiries, concerns, and special requests with a positive attitude and professionalism.
- Efficiently manage the check-in and check-out processes, ensuring accuracy in guest information, room assignments, and billing procedures.
- Handle reservation requests via phone, email, and in-person, updating the property management system as needed and ensuring the availability of rooms.
- Process payments, handle cash, and maintain accurate financial records, including invoice distribution.
- Maintain effective communication with other departments, including housekeeping and maintenance, to ensure guest needs are met promptly.
- Offer guests details about the hotel amenities, local attractions, and services to enhance their stay.
- Address and resolve guest complaints or issues efficiently, ensuring a satisfactory experience.
- Record Keeping: Maintain an organized front desk area, including filing guest information, reports, and other essential documentation.
- Adhere to all safety and emergency procedures and policies to ensure the safety and security of all guests and team members.
Qualifications 
- Previous experience in a customer service role, preferably in hospitality or a front desk position. - Proficient in using property management systems, (Fosse and Opera Preferred) and standard office software (Microsoft Office, email applications). - Strong communication and interpersonal skills, with the ability to maintain a positive demeanor in high-pressure situations. - Excellent organizational and multitasking abilities, with attention to detail. - Availability to work flexible hours, including nights, weekends, and holidays.
**Education:**
- High school diploma or equivalent required; a degree in Hospitality Management or a related field is a plus.
**Benefits:**
- Competitive salary - Health, dental, and vision insurance - Paid time off and holidays - Employee discounts - Opportunities for career advancement
**How to Apply:** Interested candidates should submit their resume and a cover letter. We look forward to welcoming a new Front Desk Agent to our dedicated team!
---
The Hotel Northampton and the Fairfield Inn &amp; Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Front Desk Agent

<h3>Job Description</h3>
Job Description
Agawam South Rehab &amp; Nursing is seeking an Activities Assistant to fill a full-time position in our skilled nursing facility. This is a dynamic position to provide a variety of meaningful activities for our elders.
 
As an Activities Assistant, you will work with the Director in developing and implementing recreational programs.
 
Some things about working as an Activities Assistant...
<ul>
<li>
You will provide hands-on involvement in programs during the resident's scheduled program times.
</li>
<li>
Encourage resident participation in activities, ensuring inclusivity and engagement.
</li>
<li>
Assist with setting up and cleaning up after activities.
</li>
<li>
Maintain accurate documentation of resident participation and progress.
</li>
<li>
Work collaboratively with other staff members to support the overall well-being of residents.
</li>
</ul>
 
Don't forget...
<ul>
<li>
Prior experience working with patients/elderly is preferred.
</li>
<li>
Ability to work effectively as a team member is important.
</li>
<li>
The chosen candidate will possess an enthusiastic attitude while contributing to the positive environment of our residents.
</li>
<li>
This is a direct hire position; we do not go through an agency.
</li>
</ul>
 
Full-time Activities Assistant supported by a comprehensive benefits program including; medical insurance, dental insurance, vision coverage, 401k, and more!
 
See what is going on at agawamsouth.com

Activities Assistant

<h3>Job Description</h3>
Job Description
Andover Manor Rehab and Nursing is seeking an Activities Assistant to fill a full-time position in our skilled nursing facility. This is a dynamic position to provide a variety of meaningful activities for our elders.
 
As an Activities Assistant, you will work with the Director in developing and implementing recreational programs.
 
Some things about working as an Activities Assistant...
<ul>
<li>
You will provide hands-on involvement in programs during the resident's scheduled program times.
</li>
<li>
Encourage resident participation in activities, ensuring inclusivity and engagement.
</li>
<li>
Assist with setting up and cleaning up after activities.
</li>
<li>
Maintain accurate documentation of resident participation and progress.
</li>
<li>
Work collaboratively with other staff members to support the overall well-being of residents.
</li>
</ul>
 
Don't forget...
<ul>
<li>
Prior experience working with patients/elderly is preferred.
</li>
<li>
Ability to work effectively as a team member is important.
</li>
<li>
The chosen candidate will possess an enthusiastic attitude while contributing to the positive environment of our residents.
</li>
<li>
This is a direct hire position; we do not go through an agency.
</li>
</ul>
 
See what is going on at andovermanor.com

<h3>Job Description</h3>
Job Description
Job Title: Lifestyle&nbsp;Assistant Location: West Yarmouth, MA Employment Type: Part Time Salary Range: $17+ Department: Activities
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.&nbsp; We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.&nbsp; As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Staff Accountants to become part of our family.&nbsp; We invite you to take your first step toward a rewarding career with us!
Position Summary: The Lifestyle Assistant is responsible for implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents.
Key Responsibilities: 
<ul>
<li>Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community</li>
<li>Demonstrate requisite knowledge, skills and abilities consistent with the duties &amp; responsibilities of this position.&nbsp;</li>
<li>Personable, reliable and a great communicator and team player.</li>
<li>Able to relate professionally and positively to residents, incoming visitors and associates at all levels.</li>
<li>Provide ongoing communication to the Lifestyle Director regarding staffing issues or concerns</li>
<li>Other responsibilities as assigned by supervisor (Lifestyle Director).</li>
<li>Attend Monthly All Associate meetings</li>
<li>Other duties as assigned</li>
</ul>
Therapeutic Recreation Program:
<ul>
<li>Select, schedule and lead activities appropriate for all levels and abilities</li>
<li>Assist with implementation of special events for the community, at least one family event per quarter</li>
<li>Assist with completion of Staying Connected Form/Personal History Form for all residents&nbsp;</li>
<li>Assist with coordinating WISH Program/Parallel activities with Resident Service Care team.</li>
<li>Assist Lifestyle Program Director &amp; Coordinator to maintain appropriate program supplies for recreation programs</li>
<li>Posts the current monthly, weekly and daily schedule of activities in designated public areas</li>
<li>Provide an afternoon social or Happy hour daily</li>
<li>Assist the Lifestyle Director to hold a monthly Activity Committee Meeting to provide residents opportunity to give input into the monthly calendar of events.</li>
<li>Assist with conducting the Annual Maplewood theme</li>
</ul>
Compliance/ Safety/Vehicle:
<ul>
<li>Follows all emergency procedures</li>
<li>Understands and implements all safety practices and procedures.</li>
</ul>
Communication:
<ul>
<li>Possess a sincere passion for working with our senior population</li>
<li>Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.</li>
<li>Displays patience, tact, enthusiasm and a cheerful disposition</li>
<li>Create a positive atmosphere with an engaging variety of activities</li>
<li>Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population</li>
<li>Must possess a passion for working with the senior population and improving their quality of&nbsp; life</li>
<li>Excellent communication, organization and time management skill</li>
<li>Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher and creative software</li>
<li>Driver requirements: Valid driver’s license with good driving record. May be required to take a driving test</li>
</ul>
Physical Requirements:
<ul>
<li>Must be capable of using up to 50 pounds occasionally while lifting, carrying, pushing, or pulling.</li>
<li>While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs and/or stepladders, push wheelchairs, stand, stoop, kneel, bend, or crouch, reach with hands arms, balance, lift and perform medium to the maximum transfer assists with residents.</li>
</ul>
Miscellaneous:
<ul>
<li>Required to work weekends and holidays as assigned</li>
<li>May be required to work on shifts other than the one for which hired</li>
<li>Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B &amp; C viruses</li>
<li>Could be subject to hostile and emotionally upset residents due to mental status</li>
</ul>
Why You'll Love Working for Us:&nbsp;
<ul>
<li>Competitive wages</li>
<li>Flexible shifts</li>
<li>Growth opportunities</li>
<li>Bonus &amp; incentive programs</li>
</ul>
BehaviorsPreferred
<ul>
<li>Thought Provoking: Capable of making others think deeply on a subject</li>
<li>Team Player: Works well as a member of a group</li>
<li>Loyal: Shows firm and constant support to a cause</li>
<li>Leader: Inspires teammates to follow them</li>
<li>Innovative: Consistently introduces new ideas and demonstrates original thinking</li>
<li>Functional Expert: Considered a thought leader on a subject</li>
<li>Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li>
<li>Dedicated: Devoted to a task or purpose with loyalty or integrity</li>
<li>Enthusiastic: Shows intense and eager enjoyment and interest</li>
</ul>
MotivationsPreferred
<ul>
<li>Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li>
<li>Job Security: Inspired to perform well by the knowledge that your job is safe</li>
<li>Peer Recognition: Inspired to perform well by the praise of coworkers</li>
<li>Self-Starter: Inspired to perform without outside help</li>
<li>Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work</li>
<li>Goal Completion: Inspired to perform well by the completion of tasks</li>
<li>Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li>
<li>Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lifestyle (Activities) Assistant - Part Time Fridays 10a-5p

<h3>Job Description</h3>
Job Description
Stratton Amenities is seeking an experienced and reliable Floating Supervisor to support our concierge teams across multiple luxury residential properties in Boston. This role serves as an extension of the Regional Manager, offering leadership, training, and operational support while also serving as a lead concierge when needed. The ideal candidate is highly adaptable, professional, and hospitality-driven.
Key Responsibilities:
<ul>
<li>
Serve as an on-site lead concierge when covering shifts, ensuring a high level of service and professionalism.
</li>
<li>
Assist the Regional Manager with training new team members and reinforcing company service standards.
</li>
<li>
Conduct property visits to support and guide on-site concierge teams, addressing any service concerns or operational issues.
</li>
<li>
Step in to fill shifts in case of last-minute call-offs or emergencies to ensure uninterrupted service delivery.
</li>
<li>
Assist with onboarding new associates and help facilitate monthly service reset meetings as needed.
</li>
<li>
Provide feedback to management on team performance, training needs, and client satisfaction.
</li>
<li>
Foster strong relationships with property management teams to maintain service excellence and client retention.
</li>
</ul>
Qualifications:
<ul>
<li>
2+ years of hospitality, luxury residential, or customer service leadership experience.
</li>
<li>
Strong interpersonal and communication skills.
</li>
<li>
Proven ability to lead by example and maintain a polished, professional image.
</li>
<li>
Flexible schedule and willingness to travel within the greater Los Angeles area.
</li>
<li>
Ability to manage multiple priorities in a fast-paced environment.
</li>
</ul>
Preferred:
<ul>
<li>
Previous concierge or front desk experience in luxury residential or hotel settings.
</li>
</ul>
Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Floating Concierge Supervisor

<h3>Job Description</h3>
Job Description
Job Title:&nbsp;Concierge Location:&nbsp;Mill Hill Residence Employment Type:&nbsp;Part Time Salary Range: 17+
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.&nbsp; We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.&nbsp; As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Staff Accountants to become part of our family.&nbsp; We invite you to take your first step toward a rewarding career with us!
Position Summary: The Concierge serves as an ambassador to the community and supports the Administrator in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.
Key Responsibilities:
<ul>
<li>Provides positive first impression to all who enter the community</li>
<li>Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate</li>
<li>Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident’s visitor according to resident’s instructions.</li>
<li>Receives and processes mail for community staff. Accepts all outgoing mail/packages.</li>
<li>Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.</li>
<li>Maintains and updates log of all emergency phone numbers. Keeps log at front desk.</li>
<li>Maintains and updates emergency contact information on each resident. Keeps information at front desk.</li>
<li>Assists managers with various clerical responsibilities.</li>
<li>Pages staff wearing beepers as necessary.</li>
<li>Takes RSVPs for special functions as necessary.</li>
<li>Oversees sign-up for scheduled transportation.</li>
<li>Hands out maintenance requests forms and pass on to maintenance.</li>
<li>Performs other duties as necessary.</li>
</ul>
Compliance &amp; Safety:
<ul>
<li>Follows emergency procedures</li>
<li>Understands the safety practices and procedures.</li>
</ul>
Communication:
<ul>
<li>Communicates effectively with supervisor and other staff</li>
<li>Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>High School Diploma required</li>
<li>Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.</li>
<li>Must have word processing and clerical skills.</li>
<li>Must be able to work flexible hours and participate in holiday activities.</li>
</ul>
Physical Requirements:
<ul>
<li>Physically able to bend and reach.</li>
<li>Physically able to sit&nbsp; and stand for extended periods of time</li>
</ul>
Miscellaneous:
<ul>
<li>Required to work weekends and holidays as assigned</li>
<li>May be required to work on shifts other than the one for which hired</li>
<li>May be required to work extended hours up to 16 hours per day</li>
<li>Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B &amp; C viruses</li>
<li>Could be subject to hostile and emotionally upset residents due to mental status</li>
<li>Background, criminal and drug test required</li>
<li>Could be asked to submit to random drug test during employment</li>
</ul>
Why You'll Love working for Us:&nbsp;
<ul>
<li>Competitive wages</li>
<li>Flexible shifts</li>
<li>Growth opportunities</li>
<li>Bonus &amp; incentive programs</li>
<li>Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.</li>
</ul>
BehaviorsRequired
<ul>
<li>Enthusiastic: Shows intense and eager enjoyment and interest</li>
<li>Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li>
<li>Dedicated: Devoted to a task or purpose with loyalty or integrity</li>
</ul>
MotivationsPreferred
<ul>
<li>Growth Opportunities: Inspired to perform well by the chance to take on more responsibility</li>
<li>Goal Completion: Inspired to perform well by the completion of tasks</li>
<li>Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li>
<li>Self-Starter: Inspired to perform without outside help</li>
<li>Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work</li>
<li>Peer Recognition: Inspired to perform well by the praise of coworkers</li>
<li>Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals</li>
<li>Job Security: Inspired to perform well by the knowledge that your job is safe</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Concierge Part Time

<h3>Job Description</h3>
Job Description
Are you an outgoing and friendly individual with a passion for technology? Do you thrive in a close-knit, collaborative team environment? This Massachusetts-based MSP is seeking an IT Support Concierge to serve as a primary point of contact for a diverse range of clients, assisting them with various technology applications. This hybrid position is based in Mansfield, MA.
We'll Provide:
<ul>
<li>Robust benefits package including PTO, 401K, profit sharing, phone expense, tuition reimbursement, and travel reimbursement</li>
<li>Salary range of $50,000-$55,000</li>
<li>Hybrid work split between client sites, in the office, and remote work</li>
<li>Support/mentorship from supervisors and other team members</li>
<li>Opportunities for continued growth and learning</li>
</ul>
What You'll Do:
<ul>
<li>Keep end users productive and secure by handling day-to-day support, and being a visible, friendly IT presence at key clients</li>
<li>Master the common technology applications used by our customers</li>
<li>Show customers areas where they can turn technology from an expense to a value and from a headache to a solution</li>
<li>Resolve Level 1 technical support tickets</li>
<li>Travel to client sites as needed (an average of 2 times per week)</li>
<li>Perform daily phone and zoom calls</li>
<li>Create training videos</li>
<li>Create and maintain documentation</li>
</ul>
Skills You'll Need:
<ul>
<li>Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly</li>
<li>Ability to stay calm and professional with non-technical and sometimes frustrated users</li>
<li>2+ years in an MSP or similar multi-client IT environment</li>
<li>Valid license and reliable transportation - Travel is throughout Central Massachusetts and Southern Rhode Island 2 times per week</li>
<li>Experience providing white glove end-user technical support</li>
<li>Proficient with Microsoft 365</li>
<li>Ability to pass a background check</li>
</ul>
Nice to Have:
<ul>
<li>Experience with Autotask, Datto RMM, IT Glue, M365, Intermedia, Watchguard, Keeper Security, Breach Secure Now, Bigger Brains</li>
</ul>
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: <a href="https://www.ondemandassessment.com/link/index/JB-MD6MGBQA9?u=1110981" target="_blank">https://www.ondemandassessment.com/link/index/JB-MD6MGBQA9?u=1110981</a>

IT Support Concierge

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
<li>Fun Working Environment</li>
<li>Interact with a variety of canine therapy dogs &amp; performance sport dogs</li>
</ul>
Job Summary Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Administrator at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, &amp; nosework. We also provide all levels classes from puppy to performance foundation skills. Responsibilities 
<ul>
<li>Greet owners/clients/students as they arrive</li>
<li>Check-in all clients for their appointments</li>
<li>Collect and confirm pet and owner information</li>
<li>Answer phones</li>
<li>Schedule, confirm, and cancel appointments (MindBody software)</li>
<li>Process payments - therapy visits, facility rentals, group classes &amp; private lessons</li>
<li>Other administrative &amp; facility duties, as assigned</li>
</ul>
Qualifications 
<ul>
<li>Excellent customer service skills &amp; strong multitasking skills</li>
<li>Effective communication with clients and coworkers</li>
<li>Comfortable working with pet dogs, limited mobility dogs &amp; performance dogs</li>
<li>Proficient in Microsoft Office, scheduling software, and other technology</li>
</ul>

Front Desk Administration

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Paid time off</li>
<li>Parental leave</li>
</ul>
 We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service. Responsibilities: 1. Greet patients and visitors in a warm and professional manner 2. Schedule appointments, manage cancellations, and handle patient inquiries 3. Accurately maintain patient records, both electronic and paper-based 4. Handle phone calls, emails, and messages in a timely and professional manner 5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace 6. Collaborate with dental staff to ensure seamless patient care 7. Maintain confidentiality and adhere to HIPAA guidelines Requirements: 1. High school diploma or equivalent required; degree in business administration or related field preferred 2. Previous experience in customer service or front desk role, preferably in a dental or medical setting 3. Excellent communication, organizational, and interpersonal skills 4. Ability to work part-time schedule ( specify hours/days) 5. Proficient in dental software and Microsoft Office What We Offer: 1. Competitive hourly rate 2. Opportunity to work in a friendly and dynamic team environment 3. Professional development opportunities, including training in dental software and procedures 4. Flexible scheduling to accommodate your needs Our Office Culture: Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service. Ideal Candidate: 1. Friendly and approachable demeanor 2. Strong communication and interpersonal skills 3. Ability to multitask and prioritize tasks 4. Attention to detail and organizational skills 5. Ability to work effectively in a team environment How to Apply: If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

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