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field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Position Overview:
Turn your passion for taking care of others into a rewarding role with the growing team at EWC Growth! The prime responsibility of a Guest Service Associate is creating an exceptional guest experience, achieving sales goals, and willingness to initiate genuine conversation and recommendations with our guests on European Wax Center services and products.
Benefits:
<ul>
<li>We are committed to recognizing your exceptional performance with earnings ranging from $17.50 to $25.00 or more per hour. Our compensation structure includes a $17.50 base pay complemented by commissions and incentives, to ensure that those who achieve their goals consistently often may surpass this range.</li>
<li>Free Waxing.</li>
<li>Discounts on all Retail Products.</li>
<li>Industry Renowned Paid Training. </li>
<li>Medical, Dental, Vision insurance.</li>
<li>Company paid Short Term Disability and Life Insurance </li>
<li>401K and Employer Match.</li>
<li>Vacation and Sick Time start accruing from day one of employment. </li>
<li>Paid Parental Leave.</li>
<li>Free Uniforms at Hire.</li>
<li>Career Growth Opportunities.</li>
<li>Employee Assistance Program.</li>
<li>Commuter Benefits.</li>
<li>Anniversary Awards.</li>
<li>Being part of a Successful Team and Positive Company Culture.</li>
<li>You could earn a bonus for each positive Google review, thanks to our partnership with Edge; a tool that turns guest feedback into additional incentives.</li>
</ul>
Skills/Abilities:
<ul>
<li>Strong attention to detail</li>
<li>Ability to communicate with guests to discuss their needs and preferences</li>
<li>Ability to work flexible days and hours, including weekends</li>
<li>A positive, friendly, and personable demeanor</li>
<li>Ability to receive and provide feedback</li>
<li>An ability to work independently with limited supervision</li>
<li>Ability to work in a fun, fast-paced environment</li>
<li>Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook</li>
<li>A strong desire to work with others and engage new associates with energy and enthusiasm for EWCG</li>
</ul>
Essential Functions, Behaviors, and Expectations:
<ul>
<li>Develop a thorough understanding of European Wax Center services and products</li>
<li>Arrive to work timely following the appropriate dress code, including wearing of the required name tag</li>
<li>Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location</li>
<li>Confirm each guest service(s) and offer recommended/related add on service(s)</li>
<li>Administer check-ins and check-outs, processing payments, refunds and reservation requests</li>
<li>Inform the guest of the prebooking benefits and how to utilize the app to reschedule</li>
<li>Educate guests on benefits and savings of Wax Passes</li>
<li>Organize the reservation book based on guest requests and associate availability</li>
<li>Perform opening and closing procedures for the center</li>
<li>Maintain a safe, sparkling clean, organized and visually pleasant environment within lobby and restrooms</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<ul>
<li>High school diploma or GED</li>
<li>2+ years customer service experience or sales experience is preferred.</li>
<li>Exceptional interpersonal skills.</li>
<li>Excellent written and verbal communication.</li>
<li>Good time management and organizational skills.</li>
<li>Patience and good listening skills.</li>
</ul>
Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds.
 About the Company:
European Wax Center is a beauty lifestyle brand that was founded in 2004, and has expanded with more than 1000 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you Walk In until you Strut Out. 
Visit us at waxcenter.com and discover how European Wax Center is committed to "Revealing Beautiful Skin!". 
EWC Growth is one of the largest franchisees in the EWC network with more than 50 locations across 5 different states. Our Mission is to positively impact everyone who walks through our doors. EWC Growth, we’re more than a group of colleagues; we are warm, supportive, and deeply committed to teamwork to achieve a shared goal. Our values are rooted in our respect and appreciation for one another, and we are dedicated to building and encouraging a caring and understanding environment. We also believe we have a shared responsibility to enrich the lives of our associates and the guests that visit us.
Visit us at ewcgrowth.com and read more about our company values!
EEO Statement:
EWC Growth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. EWC Growth is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
IND123

Guest Service/Sales Associate

<h3>Job Description</h3>
Job Description
Are you looking for an exciting job that keeps you connected with children and their families? Join Planet Gymnasticsas a Front Desk Associate! Welcome our customers and their children with excitement into our gym and assist families with current enrollments and new registrations. This role is for candidates with a passion for relationship building with all ages and strong communication skills.&nbsp;
Planet Gymnastics provides PAID training. We proudly invest in our team members and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and provides opportunities for team building.&nbsp;
A Front Desk Associate’s Workday:&nbsp;
<ul>
<li>Enroll students in lessons, collect payments and manage administrative responsibilities.</li>
<li>Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.&nbsp;</li>
<li>Use creative thinking skills to identify and resolve challenges with customers.</li>
<li>Attend paid training and development opportunities.</li>
<li>Work a set schedule with a variety of shifts including evenings and weekends.</li>
<li>Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a gymnastics instructor!</li>
<li>Replace the gym with work! Standing for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.</li>
<li>Must be 17 years of age or older.&nbsp;</li>
</ul>
Get Paid while Having Fun!
<ul>
<li>Starting Teaching Rate: $17-19 per hour</li>
<li>Full Pay Range: $17-23 per hour</li>
</ul>
Employee Perks:&nbsp;
<ul>
<li>Tuition reimbursement program for students&nbsp;</li>
<li>Referral bonus program&nbsp;</li>
<li>Raise opportunities for top performers&nbsp;</li>
<li>Increases for various certifications</li>
<li>Free employee wellness program&nbsp;</li>
</ul>
Employee Benefits:
<ul>
<li>Voluntary Aflac supplemental insurance plans at discounted rates</li>
<li>Discounted pet insurance&nbsp;</li>
<li>Discounts on products and services through LifeMart</li>
<li>Voluntary 401(k)</li>
<li>Paid sick leave under Massachusetts state’s paid sick leave law</li>
<li>Health, dental, vision and basic life and AD&amp;D insurance are available to employees who regularly work full time (32+ hours per week)</li>
</ul>
What YOU will gain:&nbsp;
<ul>
<li>Valuable Experience - Teach children in an educational environment and sharpen communication skills by providing progress updates for parents.</li>
<li>Active Work Environment - Say goodbye to sitting at a desk all day and stay active throughout your workday by engaging with our customers!</li>
<li>Mentorship - Receive hands-on training alongside our mentors every step of the way. We also provide frequent opportunities to become a certified mentor and trainer!&nbsp;</li>
<li>Community Outreach Opportunities - We go beyond teaching gymnastics skills. Hosting school supply drives for children in need and raising funds for scholarships are some ways we participate in uplifting our communities through impactful initiatives.</li>
<li>Customer Service Skills - Selling gymnastics lessons, gaining curriculum knowledge and problem solving.</li>
</ul>
Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S.
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7HWgAMWxpD

Front Desk Associate

<h3>Job Description</h3>
Job Description
Peak Pediatric Care is a busy, family-owned pediatric primary care practice in North Attleboro. We’re looking for a warm, organized, and reliable team member to join our front desk staff! This role is the heart of our patient experience—you’ll be the first person families speak to on the phone or see when they walk in.
We’re specifically looking for someone with&nbsp;prior experience in a primary care setting, ideally pediatrics. If you enjoy working in a fast-paced environment and love helping families, we’d love to meet you.
What You’ll Be Doing:
<ul>
<li>
Welcoming and checking in patients
</li>
<li>
Scheduling appointments and managing calendars
</li>
<li>
Answering phones and patient messages
</li>
<li>
Sending and receiving faxes and records
</li>
<li>
Verifying insurance eligibility and collecting co-pays/balances
</li>
<li>
Processing referrals and prior authorizations
</li>
<li>
Registering new patients and updating records
</li>
</ul>
Schedule:
<ul>
<li>
Full-time, Monday–Friday, 8:30 AM to 5:00 PM
</li>
<li>
Saturday rotation: 8:30 AM to 1:00 PM
</li>
</ul>
What We’re Looking For:
<ul>
<li>
Prior experience as a front desk medical receptionist (primary care required; pediatrics preferred)
</li>
<li>
Friendly and professional communication skills
</li>
<li>
Comfort using medical office software and electronic records
</li>
<li>
Solid understanding of health insurance basics
</li>
<li>
Strong attention to detail—you’ll be managing a lot of moving parts
</li>
<li>
High school diploma (additional healthcare admin training a plus)
</li>
</ul>
Benefits:
<ul>
<li>
Paid sick and vacation time
</li>
<li>
401(k) with employer matching
</li>
<li>
Health and dental insurance with employer contribution
</li>
</ul>
Company DescriptionPeak Pediatric Care is a true labor of love and a family-run affair. Led by pediatrician Katie Hansen and Practice Manager Adam Hansen, our team of trusted professionals is dedicated to providing the highest quality care. Our experienced team strives to make every family feel heard and comfortable, always putting the health and happiness of our patients first. 
<h3>Company Description</h3>
Peak Pediatric Care is a true labor of love and a family-run affair.\r\n\r\nLed by pediatrician Katie Hansen and Practice Manager Adam Hansen, our team of trusted professionals is dedicated to providing the highest quality care. Our experienced team strives to make every family feel heard and comfortable, always putting the health and happiness of our patients first.

Medical Front Desk Receptionist (Full-Time)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description 
The Encore Boston Harbor Coordinator – Front Desk Status &amp; Head Cashier is responsible for acting as a liaison between the Front Desk and both Housekeeping and Accounting, coordinating advanced deposits and special billing, organizes room assignments and maximizes efficiency of operations through proper blocking, and maintains all downtime operations and financial reporting for the Front Offices. Supports all Front Desk Representatives and ensure staff members provide excellent customer service. Responsibilities include, but are not limited to; maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.&nbsp;
JOB RESPONSIBILITIES:&nbsp;&nbsp; 
<ul>
<li>Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.&nbsp;</li>
</ul>
<ul>
<li>Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.&nbsp; Identifies key drivers of success.</li>
<li>Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.</li>
<li>Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.</li>
<li>Delivers and maintains a maximum level of property-wide service and satisfaction.&nbsp;</li>
<li>Contributes to company-wide communication and best practices.</li>
<li>Keeps informed of all new developments within the department.</li>
</ul>
<ul>
<li>Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.</li>
<li>Supports Front Desk Management with room’s management and account postings.</li>
<li>Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.&nbsp;</li>
<li>Acts as a liaison between Housekeeping and the Front Desk on room status, preventative maintenance, and occupancy.</li>
<li>Ensures guest room credit accounts are in good standing and takes appropriate actions when necessary to protect the company from potential losses.</li>
<li>Works with safety as a priority, and follows department and company safety standards.</li>
<li>Maintains relevant knowledge of industry through continuing education and training.</li>
<li>Performs any other job-related duties as assigned.</li>
</ul>
Qualifications 
JOB REQUIREMENTS:&nbsp; 
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:&nbsp; 
High school or equivalent degree required.&nbsp; Bachelor’s Degree in a related field or equivalent experience preferred.
Minimum 1 year hotel front desk operations experience required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Knowledge of union as well as non-union working environments preferred.
Prior knowledge of the following systems is preferred, not limited to: FCS, and Opera.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.&nbsp; Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.&nbsp; Ability to write detailed instructions and correspondence.&nbsp; Ability to effectively present information in one-on-one and group situations.
Mathematical Skills &amp; Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands: 
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.&nbsp;
Work Environment: 
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is typically moderate.&nbsp; When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.</li>
<li>Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.</li>
<li>Reliable, consistent, and punctual attendance is required.</li>
</ul>
 Additional Information 
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Coordinator - Front Desk Status & Head Cashier

<h3>Job Description</h3>
Job Description
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Responsibilities:
<ul>
<li>Greeting guests upon arrival and making them feel welcome</li>
<li>Recognizing repeat, VIP status and/or loyalty</li>
<li>Administering check-ins and check-outs</li>
<li>Providing front desk services to guests</li>
<li>Assigning rooms and taking care of administrative duties</li>
<li>Delivering mail and messages</li>
<li>Processing guest payments</li>
<li>Coordinating with bell service and staff management</li>
<li>Being a source of information to guests on various matters such as transport and restaurant advice</li>
<li>Accommodating general and unique requests</li>
<li>Diffusing conflict or tense situations with guests, handling guest opportunities</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or GED</li>
<li>Previous customer service experience</li>
<li>Exceptional interpersonal skills</li>
<li>Excellent written and verbal communication</li>
<li>Time management and organizational skills</li>
<li>Conflict resolution experience</li>
<li>Patience and good listening skills&nbsp;</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Short Term Disability&nbsp;</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
</ul>
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Front Desk Agent

<h3>Job Description</h3>
\n
The Maintenance Technician at the Hilton Garden Inn Warwick is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned.
\n\n
ESSENTIAL FUNCTIONS
\n

\n
<ol>\n
<li>Participate in the preventative maintenance program.</li>
\n
<li>Perform tasks in a safe and efficient manner.</li>
\n
<li>Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.</li>
\n
<li>Effectively and professionally communicates with guests, co-workers, and supervisor.</li>
\n
<li>Ensures all fire and safety inspections and protocols are completed, and any discrepancies are corrected.</li>
\n
<li>Collaborates with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.</li>
\n
<li>Obtains pricing and bids or develops cost estimates as needed.</li>
\n
<li>Monitors tools, supplies and inventories of maintenance department.</li>
\n
<li>Places orders with approved vendors as needed.</li>
\n
<li>Maintains working spaces in safe and clean condition.</li>
\n
<li>Communicates directly with front desk for guest service request issues, housekeeping for work orders, General Manager for orders and capital expenditure projects. </li>
\n
<li>Carry all equipment to be prepared to always carry out work tasks. </li>
\n
<li>Perform other tasks/jobs as assigned by the supervisor or manager.</li>
\n
<li>Other Duties as assigned.</li>
\n</ol>
\n\n
MINIMUM QUALIFICATIONS
\n\n
<ol>\n
<li>Must have a positive attitude and willingness to learn. </li>
\n
<li>Verbal and written communication skills.</li>
\n
<li>Ability to react quickly and calmly in emergency situations. </li>
\n
<li>Reasoning abilities are always utilized.</li>
\n
<li>Basic maintenance skills required.</li>
\n
<li>Proficient in use of hand tools, power tools, test equipment.</li>
\n
<li>Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.&nbsp;</li>
\n
<li>Must be able to convey information and ideas clearly. </li>
\n
<li>Must have a desire to serve all guests. </li>
\n
<li>Must be 18 years of age or older to perform this job. </li>
\n</ol>
\n

\n
PREFERRED QUALIFICATIONS
\n\n
<ol>\n
<li>Technical, Trade or Vocational school degree.</li>
\n
<li>Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).</li>
\n
<li>At least 2 years of work-related experience</li>
\n
<li>Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.</li>
\n
<li>Experience in a hotel, apartment, or a related field</li>
\n</ol>
\n\n
Our Company
\n
<ul>\n
<li>MCR is the&nbsp;3rd-largest hotel owner-operator&nbsp;in the United States.</li>
\n
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
\n
<li>MCR has a&nbsp;$5.0 billion portfolio&nbsp;of&nbsp;148 premium-branded hotels&nbsp;containing more than 22,000 guestrooms across&nbsp;37 states and 106 cities.</li>
\n
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
\n
<li>MCR was named&nbsp;one of&nbsp;Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
\n
<li>MCR is a three-time recipient of the&nbsp;Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the&nbsp;Hilton Legacy Award for Top Performer.</li>
\n
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the&nbsp;Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
\n</ul>
\n
What we offer/What’s in it for you? 
\n
<ul>\n
<li>Hotel Discounts </li>
\n
<li>Weekly Pay </li>
\n
<li>Paid Time Off </li>
\n
<li>Retirement Options </li>
\n
<li>Referral bonuses </li>
\n
<li>Career advancement &amp; upward mobility </li>
\n
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members </li>
\n</ul>

Hotel Maintenance Technician

<h3>Job Description</h3>
Job DescriptionSalary: $18/hour 
Barrington Stage Company seeks Guest Services Associates to join the team for the summer season of 2025.
Guest Services Associates serve as the first Barrington representative most guests will interact with. The ability to assist in a multitude of ways from parking directions, special event facilitation, ticketing, house management, and accessibility, including merchandise, food, and beverage sales are the focus of these positions. The nature of these roles is meant to provide a broad range of exposure to the various front-facing positions that are inherently a part of guest services and hospitality. These positions will function on a rotational basis to provide a full experience for the candidates.
Successful candidates will be observant self-starters with a knack for engaging with all types of people. Being able to see a need, address it, and solve the problem without being asked in advance is necessary for these roles. The goal is to be the liaison for our guests to provide dynamic experiences that money can not buy.
Guest Services Associates are seasonal hourly positions that will be consistently scheduled and serve in a variety of capacities from the box office, and house management to special events. These positions are ideal for someone looking to learn a lot about how theatres are run and seeking insight into what a professional next step may look like. Nights and weekends throughout the summer season are required. Housing is available for the right candidates.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Build relationships with the guests by assisting with ticket purchases, retail sales, beverage service, and special events while providing exceptional customer service</li>
<li>Contribute to the success of the Guest Services Team in the development and implementation of ticketing, special events, and other onsite activities as needed.</li>
<li>including troubleshooting challenges</li>
<li>Partner with the Event &amp; Sales Manager, the Box Office Manager, the Assistant Box Office Manager, House Managers, and the Director of Guest Services and Sales regarding daily operational and guest engagement needs.</li>
<li>Collaborate with the House Managers as needed during performances to ensure prompt show times, and mitigate any problems that may arise</li>
<li>Ensure Guest safety while in our spaces by enforcing protocols set forth by supervisors.</li>
<li>Manage and process the internal needs of BSC as directed by your supervisors.</li>
<li>Assist with any front-of-house needs as assigned, including parking assistance, database management, retail and concession sales/setup, and be willing to swing into other locations of the Guest Services team as needed.</li>
</ul>
EXPERIENCE/QUALIFICATIONS:
<ul>
<li>Previous experience in the box office, retail, or events encouraged</li>
<li>Background in a theatre environment preferred</li>
<li>A collaboratively driven team player with a can do attitude and positive spirit</li>
<li>Strong verbal communication skills, attention to detail, and the ability to work calmly under pressure</li>
<li>Ability to lift, carry, or pull up to 25 lbs.</li>
</ul>
START DATE &amp; PAY RATE:
<ul>
<li>$18/hour, 30-40 hours per week</li>
<li>Start Date: May 19, 2025</li>
<li>End Date: End of August to middle of September depending on the assignments</li>
</ul>
 
HOW TO APPLY:
Apply online through our BambooHR portal. This position is a part-time to full-time hourly position. Please place Guest Services Associates and your name in the subject line. No phone calls, please.
All applications must be submitted by February 7, 2025 for consideration.

Guest Services Associates

<h3>Job Description</h3>
Job DescriptionSalary: $16.27/hour 
As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions &amp; Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Responsibilities include greeting Zoo guests with a smile and welcoming attitude, accurately tracking attendance and sales of Zoo guests through our admissions gate, proactively selling ZNE membership packages, and operating a variety of family-friendly and fun amusement rides in accordance with MA state safety laws &amp; procedures; some of which may require a valid drivers license.
Duties &amp; Responsibilities
<ul>
<li>Ability to answer guest questions in a polite and friendly manner.</li>
<li>Ability to follow safety procedures outline by Zoo New England.</li>
<li>Provide the highest level of customer service to Zoo guests.</li>
<li>Operate a variety of amusement rides in a safe manner.</li>
<li>Be knowledgeable of basic zoo operations, including safety procedures &amp; animal collections.</li>
<li>Inspect rides before operating to ensure that they are clean and functioning properly.</li>
<li>Accurately process and track Zoo guests at entrance.</li>
<li>Proactively sell ZNE membership packages.</li>
<li>Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.</li>
<li>Follow ZNEs cash handling policies.</li>
<li>Be Knowledgeable about ZNEs membership program.</li>
<li>Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.</li>
<li>Relieve other co-workers for lunch breaks as needed.</li>
<li>Flexibility with work hours based on Zoo activity levels.</li>
<li>Must report to work on time, in proper uniform, and with a positive attitude.</li>
</ul>
Minimum Job Requirements
<ul>
<li>Must enjoy working in a fun workplace environment that is family-friendly.</li>
<li>Available to work based on seasonal fluctuations and Zoo activity levels.</li>
<li>Ability to work some weekends and holidays.</li>
<li>Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall.</li>
<li>Knowledge of and commitment to quality customer service standards.</li>
<li>Warm and friendly personality.</li>
<li>Fluency in the English language (reading &amp; writing).</li>
<li>Ability to work independently and cooperatively in a variety of situations while dealing with the public.</li>
</ul>
Preferred Job Requirements
<ul>
<li>High School diploma or equivalent.</li>
<li>Second language is a plus.</li>
<li>At least 2 years of cash handling experience with credit card processing.</li>
<li>Per MA state law, must be at least 18 years of age to operate amusement rides.</li>
<li>Ability to work in a diverse work environment and with a diverse guest population.</li>
<li>Excellent attendance record.</li>
<li>Valid drivers license.</li>
<li>1 year of Hospitality or Retail experience.</li>
<li>Previous work experience in guest experience environment.</li>
</ul>
Hours and Term of Appointment
Hours: October-March: 8:30am 4:30pm daily; April-September: 8:30am 5:30pm on weekdays and 8:30am 6:30pm on weekends. 
Hours subject to change throughout your employment. Term: Maximum of six months.
Zoo New England is an Equal Opportunity Employer by Choice
NO PHONE CALLS PLEASE

Seasonal Guest Experience Associate_Franklin Park

<h3>Job Description</h3>
Job DescriptionSalary: $15-17/hour 
Job Title:Guest Experience Associate
Location:Garden at Elm Bank, Wellesley, MA
Reports to:Director of Guest Experience and Education
Position Overview:The Garden at Elm Bank is looking for part-time seasonal Guest Experience Associates to join our team. As a Guest Experience Associate, you will be the first and primary contact for our garden guests. You will be hardworking, reliable and independent while a genuine people person ensuring a warm welcome to our garden visitors. We are looking to hire one part-time position with primary availability Saturday and Sunday, and some weekdays. 
Key Responsibilities:
<ul>
<li>Greet and assist visitors with enthusiasm and professionalism</li>
<li>Sell tickets, memberships, classes , and event admissions</li>
<li>Prepare for public and private events</li>
<li>Answer questions in person, on the phone, or by email. </li>
<li>Maintain cleanliness and functionality of Visitor/Education Center</li>
<li>Maintain cleanliness and accessibility of the Gatehouse and surrounding exterior </li>
<li>Stock visitor spaces with necessary supplies and brochures</li>
<li>Interact effectively with guests and staff, sharing knowledge about the Garden and its mission</li>
<li>Familiarize yourself with POS systems, software, and front desk operations</li>
<li>Independently solve problems and make sound judgments</li>
<li>Open and close admissions booth and Garden facilities</li>
<li>Ensure compliance with Garden rules and policies for visitor safety and site security</li>
<li>Supervise volunteer greeters to assist with customer service</li>
<li>Support Garden events by assisting with setup and sales</li>
<li>Crosstrain and assist with servicing special events, including Festival of Trees in November and December</li>
</ul>
Qualifications:
<ul>
<li>You must love all aspects of providing gracious hospitality to the public</li>
<li>Experience in customer service, hospitality, restaurant service or another high-interaction public facing role</li>
<li>Proficiency in operating electronic POS systems</li>
<li>Handling cash and credit card transactions</li>
<li>Answering and transferring phone calls</li>
<li>Using general office equipment</li>
<li>Ability to stand, sit, bend, occasionally lift and transport supplies between buildings</li>
<li>Willingness to work outdoors in all seasonal weather conditions</li>
</ul>
Hours and Compensation:
<ul>
<li>Part-time seasonal position</li>
<li>Weekend and evening work required (scheduled in advance)</li>
<li>A significant range of working patterns can be accommodated in these roles</li>
<li>The salary range for this position is $15 to $17/hour. In modeling MHS's commitment to openness and transparency, starting salaries aren't typically at/near the top of this range. This is to create opportunities for team members to earn performance-based raises throughout their tenure in the role.</li>
</ul>
Application Requirements:
<ul>
<li>Resume</li>
<li>One-page letter demonstrating practical examples of your experience interacting with the public, running a sale, providing information, and/or keeping a facility tidy. </li>
<li>Professional references</li>
<li>You must successfully pass a background check prior to hire</li>
</ul>

Guest Experience Associate

<h3>Job Description</h3>
Job DescriptionSalary: $17/ hour 
Description: Historic New England seeks a part-time guide to conduct specialty tours and assist with regular tours and public programs as needed at the Lyman Estate.
The Lyman Estate has recently developed two new specialty tours: Lyman Estate Landscape Tour and Life of a Laborer, a Working-Class History Tour. Each tour is currently offered once per month on a Saturday with the option of adding additional tours depending on interest and possible group tour requests. We are looking for an individual with an interest in history and particularly in these topic areas to conduct these tours. We also hope this individual can learn the mansion tour to fill-in as needed.
Guides are responsible for conducting tours of the museum property and performing daily opening and closing procedures. In addition to the presentation of interpretative tours, guide responsibilities include collecting admissions, selling memberships, and assisting the Site Manager with public programs and administrative duties. Training is provided.
Qualifications: Applicants should enjoy working with the public, have an interest in history, and be comfortable working with computers. Experience in customer service desirable. Must be available 2 Saturdays/month.
Historic New England is an equal opportunity employer and considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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