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<h3>Job Description</h3>
Job DescriptionDescription:
With an enthusiastic smile and engaged hospitality, the Experience Coordinator sets the stage for an exceptional experience with every guest that comes through our door. The Experience Coordinator will engage in friendly conversation when seating guests and introducing their Guest Advisor. The Experience Coordinator manages the restaurant waiting list during high volume to accurately set guest expectations and always sincerely thank guests as they leave and invite them to return. Finally, the Experience Coordinator ensures various guest touch points are regularly cleaned and sanitized.
<ul>
<li>Primary goal is to provide our guests with a great experience!</li>
<li>Welcome guests to the restaurant and engage them in conversation to determine seat optimization.</li>
<li>Provide accurate wait times and monitor waiting lists.</li>
<li>Escort guests to dining/bar area(s)</li>
<li>Provide menus, makes food recommendations/pairings, and introduces front of house team that will be assisting them by name.</li>
<li>Maintain a clean reception area.</li>
<li>Cater to guests who require extra attention (e.g., children, elderly)</li>
<li>Assists wait staff as needed.</li>
<li>Provides appreciation to guests upon their departure &amp; follows up on any concerns or questions that arise.</li>
</ul>
Requirements:
<ul>
<li>Experience: Previous work-related skill, knowledge, or experience in Guest service or Restaurant environment preferred</li>
<li>TiPS certification preferred</li>
<li>Understanding of restaurant etiquette</li>
<li>Experience in managing reservations.</li>
<li>Demonstrable guest-service skills</li>
<li>Excellent communication skills</li>
<li>Strong organizational skills with the ability to monitor the entire dining and bar area.</li>
<li>Good physical condition to walk and stand during an entire shift.</li>
</ul>

Guest Experience Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
We are looking to add a Sales Manager who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Involved in community and/or government affairs to ensure effective marketing of the hotel</li>
<li>Demonstrate commitment to guest service by responding to guest needs</li>
<li>Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share</li>
<li>Understand why competitors are successful in each demand segment and directly market/sell against the competition</li>
<li>Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.</li>
<li>Prepare required reports for the management team</li>
<li>Maintain vendor and client information where necessary</li>
<li>Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals</li>
</ul>
 
Job Qualifications:
<ul>
<li>"Hands-On" Manager who is actively involved on a daily basis</li>
<li>Ability to drive outside sales calls Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
 
IND150

Hotel Sales Manager- Homewood Suites Billerica

<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a dedicated and enthusiastic HHR &amp; Guest Service Attendant to join our team in providing exceptional service to our guests. The ideal candidate will possess strong communication skills and a passion for hospitality. As the first point of contact for guests, you will play a crucial role in ensuring a memorable experience at our casino.
 
Essential Job Functions:
<ul>
<li>Champions our Code of Conduct policy and always adheres to professionalism.</li>
<li>Provides Guest Services to all patrons, including but not limited to, Greeting Guests, offering and creating Player Club Accounts and Cards, assisting patrons with accessing free play offerings, knowledge of all daily/monthly promotions</li>
<li>Walks the HHR Gaming area(s) to ensure cleanliness for all patrons</li>
<li>Processing of Hand-Pays and Jackpots</li>
<li>Basic knowledge of resetting an HHR Machine, changing voucher paper and fixing bill/voucher jams.</li>
<li>To provide Excellent Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.</li>
<li>The ability to keep a friendly, calm, and helpful demeanor in high-stress situations and in a continuously fast-paced environment.</li>
<li>The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, and guests.</li>
<li>The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.</li>
<li>The ability to work safely. This includes clear understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.</li>
<li>Maintain regular attendance at scheduled shift and staff meetings in accordance with the Time and Attendance policy.</li>
<li>Maintain professionalism and a friendly and approachable demeanor throughout the shift.</li>
<li>Maintain all appearance standards in accordance with established uniform and appearance guidelines.</li>
<li>Inform manager on duty of any irregularities and unusual situations when they occur</li>
<li>Is honest in all interactions and displays a high degree of integrity.</li>
<li>Ability to work independently with little to no supervision or as part of a team is required.</li>
<li>Must be and remain compliant with all legal or company regulations for working in the industry.</li>
</ul>
Requirements:
<ul>
<li>Must be 21 years of age or older with a high school diploma or general education degree (GED).</li>
<li>Able to act in accordance with established guidelines, follow standard procedures in crisis situations, communicate and enforce organizational policies and procedures, recognize and constructively conform to written rules and/or practices.</li>
<li>Able to follow detailed procedures and ensure accuracy in documentation and data, carefully monitor processes, concentrate on routine work details.</li>
<li>Able to be tactful, maintain confidence, foster an ethical work environment, prevent inappropriate behavior by team members, give proper credit to others, handle all situations honestly and with integrity.</li>
<li>Must be able to obtain and maintain a valid New Hampshire Lottery Commission Badge.</li>
<li>Must pass all required pre-screening and background checks.</li>
</ul>
Experience:
<ul>
<li>Customer Service: 1 year (Required)</li>
</ul>

HHR & Guest Services Attendant

<h3>Job Description</h3>
Job Description
Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Lexington! We are NOW HIRING a Front Desk Receptionist at our extraordinary senior living community!
*Monday, Wednesday, Friday 4pm-8pm, PART-TIME. Occasional holidays required.&nbsp;
What Makes Bridges/Waterstone a Great Place to Work?
Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!
If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.
At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.
Why Choose EPOCH Senior Living?
We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.
Full-Time Benefits Package&nbsp;
<ul>
<li>Medical Plans and Dental Plans with Blue Cross Blue Shield</li>
<li>Vision Plan with MetLife Vision</li>
<li>Flexible Spending Accounts</li>
<li>401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match</li>
<li>$50,000 Life Insurance Policy</li>
<li>VOYA Voluntary Benefits Critical Illness and Accident</li>
<li>Verizon Cell phone Discount</li>
<li>Wishbone Pet Insurance Discount</li>
<li>Training and Growth Opportunities</li>
<li>Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable</li>
<li>Free Parking&nbsp;</li>
<li>$1,500 Refer a Friend Bonus Incentive</li>
</ul>
Responsibilities
<ul>
<li>The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.&nbsp;</li>
<li>The front desk concierge works with families and liaisons between department managers.&nbsp;</li>
</ul>
Qualifications
<ul>
<li>Candidates must be pleasant, able to work with others and some office experience helpful.&nbsp;</li>
<li>Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.&nbsp;</li>
<li>Computer and phone experience required.&nbsp;</li>
<li>Some experience in a Senior Living or Assisted Living community is helpful.</li>
</ul>
If you have a strong passion for seniors, we invite you to become part of an EPOCH team!
“I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”
– Eileen, Dietary Aide at Bridges®&nbsp;Nashua
You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.
Bridges by EPOCH at Lexington 56 Watertown St Lexington, MA 02421
Walk-In’s Welcome!
<a href="http://www.epochsl.com" target="_blank">www.epochsl.com</a>
About EPOCH Senior Living
Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges®, Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.&nbsp;
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
These positions start with weekends only for May and June. For July and August, it will be Thursdays through Sundays (approximately 30 hours/week) In September and October, it drops back to weekends only. (There is potential for some mid-week hours in the fall) ****MUST BE AT LEAST 18 YEARS OLD*****
Tarzan ain't got nothin' on me!
Adventure Guides in Gunstock's Aerial Treetop Adventures course aren't just monkeying around. They are actively coaching and assisting guests of all ages as they tackle New England's largest aerial adventure course! With 91 different challenges, some as high as 100 feet off the ground, guests rely on our Adventure Guides to be knowledgeable, supportive, attentive and fun. Apply today if you want to spend your days this summer swingin' from the trees at one of the most epic places to work in the Lakes Region!
Our ideal candidate is…
<ul>
<li>A people person and good at motivating and encouraging others to get out of their comfort zone and challenge themselves.</li>
<li>Love when you get to make someone’s day better.</li>
<li>An excellent communicator</li>
<li>You’re motivated and driven to be the best version of you.</li>
</ul>
What we need from you…
<ul>
<li>Must be at least 18 years of age to be a Guide. </li>
<li>Must be able to work in variable weather conditions at heights of 10'-100' for extended periods of time.</li>
<li>Ability to climb, zip, and swing your way through the trees.</li>
<li>Must be able to regularly move 25 lbs; frequently move 50 lbs.</li>
<li>Must have an uncompromising commitment to safety!</li>
</ul>
Perks Of The Job...
<ul>
<li>Complimentary access to all Adventure Park attractions</li>
<li>Two complimentary Adventure Park vouchers for family or friends and 4 Guest Passes for unlimited Mountain Coaster and Scenic Lift Rides</li>
<li>Free campsite rentals for basic sites; discounted rentals for RV sites and Cabins</li>
<li>40% discount on employee F&amp;B (excluding alcohol)</li>
<li>25% discount at Gunstock Ski &amp; Sport retail store</li>
</ul>

Aerial Treetop Guides -2025 (18+ yrs. old)

<h3>Job Description</h3>
Job Description
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title:&nbsp;Front Desk Receptionist
Location: Burlington, MA 01803
Duration: 01 Months Contract&nbsp;&nbsp;
Pay Rate: $19.81/hr.&nbsp;
Jo Description:
<ul>
<li>We are looking for a one-month assignment for a Front Desk/Reception Area Admin Support with a possible extension.</li>
<li>Duties include greeting visitors, answering calls, handling mail, data entry, and general clerical tasks.</li>
<li>Requires proficiency in MS Office, attention to detail, and strong organizational skills.</li>
</ul>
About ASK:&nbsp;ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Front Desk Receptionist (261381)

<h3>Job Description</h3>
Job Description
Stratton Amenities is a hospitality-driven company specializing in luxury front desk concierge services for upscale residential communities. Our mission is to deliver the most welcoming and professional experience to residents, guests, and clients alike.
We are currently seeking a Weekend Concierge Ambassador to join our team. This part-time role is ideal for individuals who are warm, polished, and passionate about providing exceptional service. If you thrive in an upscale environment and enjoy making people feel valued and at home, we’d love to meet you.
Key Responsibilities
<ul>
<li>Greet residents and visitors with a warm, professional demeanor</li>
<li>Provide proactive and personalized service, anticipating needs whenever possible</li>
<li>Maintain strong relationships with residents, vendors, and contractors</li>
<li>Answer calls and relay messages with clarity and professionalism</li>
<li>Log, track, and coordinate delivery of resident packages, including inventory audits</li>
<li>Monitor lobby activity and security cameras; perform regular safety walks</li>
<li>Ensure lobby and common areas are tidy and welcoming at all times</li>
<li>Follow all company standards and complete additional tasks as needed</li>
</ul>
What We’re Looking For
<ul>
<li>Weekend and Holiday availability is required</li>
<li>2+ years of experience in hospitality, luxury service, or upscale customer-facing roles</li>
<li>Outstanding communication and interpersonal skills</li>
<li>Strong problem-solving abilities and sound judgment under pressure</li>
<li>Self-motivated, organized, and proactive with a team-oriented mindset</li>
<li>Impeccable grooming and a professional appearance</li>
<li>Genuine passion for hospitality and creating memorable guest experiences</li>
</ul>
Why Join Stratton Amenities? We’re more than a front desk—we’re a hospitality-first culture where your role truly makes a difference. Our team members take pride in creating a sense of community and comfort for our residents, and we’re proud to support them in return.
Stratton Amenities is an equal opportunity employer. We are committed to fostering a diverse and inclusive team where everyone is respected, valued, and empowered.

Part-Time Weekend Concierge

<h3>Job Description</h3>
Job Description
We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH! We are currently searching for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Attendant.
Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!
That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!
Pay: $15- $16 Per Hour
Shift: 7am-3pm,3pm-11pm
Schedule: Must have Weekend Availability
Job Type: Part-Time
Responsibilities:
<ul>
<li>Maintain a warm, welcoming and professional demeanor while interacting with all guests.</li>
<li>Check guests in and out of the hotel, ensure proper payment is received, special requests are noted &amp; fulfilled, and accurate information is recorded.</li>
<li>Answer the phone in a professional &amp; helpful manner.</li>
<li>Follow procedures on posting charges and settling guest accounts.</li>
<li>Effectively address and resolve guest problems to increase guest satisfaction.</li>
<li>Be knowledgeable of emergency procedures and Hotel policies.</li>
<li>Practice punctuality for scheduled shifts.</li>
</ul>
Keywords: Hotel, Hospitality, customer service, front desk, agent 
Requirements
<ul>
<li>Customer Service Experience</li>
</ul>
<ul>
<li>Hotel Experience is a plus but NOT required</li>
</ul>
<ul>
<li>Reliability</li>
</ul>
Benefits
<ul>
<li>DailyPay - Get Paid Any Day!</li>
<li>Brand Hotel Room Discounts</li>
<li>Company Wide Hotel Room Discount Program</li>
<li>Referral Bonus Incentive</li>
<li>Retention Bonus Incentive</li>
<li>Annual Review Program</li>
<li>Extensive Room for Growth</li>
<li>Paid Training</li>
<li>401K Matching</li>
</ul>

Guest Service Representative - Front Desk Agent - Homewood Suites, Dover

<h3>Job Description</h3>
Job DescriptionPrivately owned, family dental practice in Salem, MA with an opening for an Front Desk Administrator position in our busy multi-specialty dental office. We are looking for someone friendly, outgoing, willing to go the extra step and works well with other staff. The ideal candidate will make our patients feel especially well cared for while your cool, calm, and professional manner and organizational skills are maximized to their full potential. Job duties include, but are not limited to: 
<ul>
<li>Checking out patients, reviewing treatment plans, entering and updating demographics and insurance in our patient managements software (Eaglesoft)</li>
<li>scheduling patient's next visit</li>
<li>Answer telephone, screen calls appropriately, take messages and answer inquiries.</li>
<li>Check and handle the answering machine for messages</li>
<li>Answering a multi-line phone system</li>
<li>Maintaining schedule control</li>
<li>Building rapport with potential and current patients and their parents and acting as a liaison between them and the doctor</li>
<li>Engaging in correspondence via mail, email, and phone with potential patient parents, current patient base, and colleagues in the dental industry</li>
<li>Other duties as assigned.</li>
</ul>
Proficiency in Microsoft Word and Excel needed, general computer knowledge and comprehension is necessary, and technology problem-solving skills a plus. High school education is required. Previous dental experience is required. Qualified candidates should also possess the following skills: 
<ul>
<li>Attention to personal appearance and presentation for face-to-face consultations with patient families.</li>
<li>Exemplary communication skills including effective listening skills to meet patient's needs.</li>
<li>Pleasant telephone voice and good persuasion skills.</li>
</ul>

Front Desk Receptionist/Patient Coordinator

<h3>Job Description</h3>
Job Description
 
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Complete shift checklist</li>
<li>Any other duties as assigned by management. </li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
' Communication method(s) used:
<ul>
<li>Email</li>
<li>Phone</li>
<li>In person</li>
</ul>

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