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<h3>Job Description</h3>
Job Description
Windsor, has been part of the community since 1975, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way to reduce hospital readmissions and achieve exceptional outcomes. Count on our award-winning team for short-term rehab and recovery, long-term skilled nursing care, adult day health, and restorative care.
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you!
Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Assist in planning, developing, organizing, implementing, and evaluating activity programs. • Observe resident attendance, behavior, and degree of involvement during programs. • Encourage resident participation as deemed appropriate. • Transport residents to and from activities as needed. • Participate in discharge planning, development, and implementation of activity care plans and resident assessments. • Interview residents or family members to obtain activity information. • Assist in arranging for transportation for outings. • Coordinate activities with other departments and staff. • Assist with implementing and maintaining an ongoing quality assurance program for the activity department. • Perform administrative duties, i.e. completing necessary forms, reports, etc.
FULL TIME, 40 HOURS WEEKLY. WEEKENDS REQUIRED
Qualifications: • High School Diploma or equivalent. • Previous experience working with the elderly population preferred Working Conditions Works in office areas as well as throughout the facility. Is subject to frequent interruptions.
<ul>
<li>Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.</li>
<li>Is subject to hostile and emotionally upset residents, family members, etc.</li>
<li>Communicates with the medical staff, nursing service, and other department supervisors.</li>
<li>Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.</li>
<li>Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).</li>
<li>Is subject to injury from falls, burns from equipment, odors, etc., throughout the day, as well as to reactions from dust, disinfectants and other air contaminants.</li>
<li>Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.</li>
<li>May be subject to the handling of and exposure to hazardous chemicals.</li>
</ul>

ACTIVITIES AIDE

<h3>Job Description</h3>
Job DescriptionDescription:
Title: Guest Service Agent
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return.
 
Areas of Responsibility:
<ul>
<li>Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area. </li>
<li>Establish immediate positive contact when the guest approaches the desk.</li>
<li>Acknowledge guests immediately using verbal and non-verbal communication.</li>
<li>Be friendly and enthusiastic while displaying professional body language and appropriate eye contact.</li>
<li>Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments.</li>
<li>Adhere to brand service standards in all guest interactions.</li>
<li>Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction.</li>
<li>Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue.</li>
<li>Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit.</li>
<li>Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs.</li>
<li>Perform bucket checks and review daily reports for issues and errors.</li>
<li>Monitor guest accounts and gain additional approval/credit when needed.</li>
<li>Adhere to all established credit card security and inventory control policies to minimize loss of revenue.</li>
<li>Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs.</li>
<li>Properly handle guest mail, packages, and messages.</li>
<li>Follow hotel procedures when issuing guest keys, both new and duplicates.</li>
<li>Issue safety deposit boxes to guests following standard operating procedure.</li>
<li>Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping.</li>
<li>Clear all discrepant rooms (each shift). File all reports at end of shift.</li>
<li>Properly utilize Quore to effectively communicate pertinent information to all shifts and departments.</li>
<li>Monitor GXP and Mobile Dashboard and take action as needed (CY only).</li>
<li>Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest.</li>
<li>Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates.</li>
<li>Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate.</li>
<li>Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary.</li>
<li>Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures.</li>
<li>Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center)</li>
<li>Perform other duties as requested.</li>
</ul>
Title: Front Desk Supervisor
 
Objective of Position:
Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Ensure all Guest Service Agents have the training, skills, and tools needed to serve our guests with confidence.
 
Areas of Responsibility:
<ul>
<li>Fulfill all duties and responsibilities of a Guest Service Agent (see GSA Job Description).</li>
<li>Work closely with DGS &amp; GSM to “team” manage the Front Office Operation. In the absence of DGS &amp; GSM, Supervisors should handle any inquiries or duties assigned by the Night Operations Manager or Operations Support Manager.</li>
<li>Assist DGS &amp; GSM in directing and coordinating the Front Desk Operations to ensure the highest standards of guest service. </li>
<li>Ensure that all GSAs provide efficient, friendly, and thoughtful service.</li>
<li>Review shift checklists on a regular basis to ensure GSAs are correctly following procedures and completing all tasks.</li>
<li>Train new GSAs and follow up with Training Checklists to ensure completion.</li>
<li>Review Group Checklists daily to ensure GSAs are processing them correctly and continuously monitoring checklists throughout the entire length of stay. Ensure accurate billing for group accounts.</li>
<li>Work closely with Front Office staff to find ways to improve service.</li>
<li>Lead by example for GSAs in guest interactions and when handling guest issues (i.e. LEARN model, Guest Recovery, etc.).</li>
<li>Ensure brand standards for the arrival experience and guest requests are consistently delivered by GSAs.</li>
<li>Ensure rewards members are recognized and receive arrival gifts. Ensure non-members are being solicited to join loyalty programs (IHG rewards/Marriott BonVoy).</li>
<li>Inventory all Front Office supplies at each property on a weekly basis. Communicate to appropriate person when ordering is needed.</li>
<li>Identify, update, and train Front Desk staff on all local information.</li>
<li>Act in the capacity of Manager on Duty when one is unavailable.</li>
<li>Attend and participate in Front Office Operations department meetings.</li>
<li>Perform other duties as requested.</li>
</ul>
 
Requirements:
Title: Guest Service Agent
Requirements:
<ul>
<li>Previous customer service experience is preferred.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>
Title: Front Desk Supervisor
Requirements:
<ul>
<li>Previous Front Desk experience is required.</li>
<li>Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance.</li>
<li>Ability to stand, sit, or walk for an extended period of time.</li>
<li>Must possess a friendly and professional demeanor.</li>
<li>Must be able to convey information and ideas clearly</li>
<li>Must maintain composure and objectivity under pressure</li>
<li>Must be able to prioritize and multitask.</li>
<li>Must possess the ability to operate independently with a high-degree of self-motivation.</li>
</ul>

Guest Service Agent - Park Lodge Hotel Group (Waltham, MA)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
The Residence Concierge is responsible for the overall satisfaction of residents and guests by offering prompt and friendly personal &amp; building assistance, providing convenient amenities, and executing daily activities. They will be creating a welcoming environment and providing current information about the local area, attractions and events. They are also responsible for greeting residence owners, assisting with questions, and providing recommendations and directions to restaurants, attractions and events in the area
Qualifications 
· 1-2 years of Concierge experience in a luxury residential environment required.
· 4 or more years of related experience required.
· Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state.
· Must have extensive knowledge of the area and be able to give directions clearly.
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21&nbsp;</li>
</ul>

Residence Concierge

<h3>Job Description</h3>
Job Description Job Title: Member Concierge Location: Onsite, Chestnut Hill Mall Employment Type: Full Time, Non-Exempt (Weekend Availability Required)&nbsp; Compensation: $24- $26/hr. + Full Benefit package day one About Flexcar Flexcar is redefining how people access vehicles. Our flexible car subscription model lets members drive the car they want, when they want—without the long-term commitment, maintenance hassle, or hidden fees of traditional car ownership. As we grow our physical presence, our storefronts are becoming vital touchpoints in delivering exceptional, in-person member experiences. As the Member Concierge at Flexcar’s brand-new storefront in the Chestnut Hill Mall, you’ll be the face of the brand for all walk-in customers and scheduled vehicle handoffs. This is a high-energy, people-focused role ideal for someone who enjoys engaging with the public, thrives in dynamic environments, and is passionate about creating memorable customer experiences. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. &nbsp; Key Responsibilities:
<ul>
<li>Engage Visitors: Actively welcome and educate walk-in visitors about Flexcar’s product offerings and value proposition.</li>
<li>Oral Communication: Confidently and clearly communicate how Flexcar works, tailoring your message to first-time visitors or returning members.</li>
<li>Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey—from ordering, picking up, and returning their vehicles. Ensure each vehicle meets our quality standards (cleanliness, gas level, damage-free, etc.) before handoff.</li>
<li>Maintain Quality Standards: Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation if needed. Perform visual checks and checklist-based inspections of vehicles before they are released or accepted back.</li>
<li>Operational Collaboration: Coordinate with Flexcar’s main operations hub to manage vehicle logistics, inventory updates, and appointment readiness.</li>
<li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction. Work closely with customer care, vehicle support teams and the main hub to ensure swift resolutions.</li>
<li>Utilize Technology: Use company systems to manage member accounts, communicate with members and keep accurate records.</li>
<li>Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li>
<li>Customer Feedback Loop: Work closely with our Marketing and Voice of the Customer teams to share real-time customer insights, frequently asked questions, common feedback or customer friction points.</li>
<li>Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations. Ownership mentality for the local store’s success.</li>
<li>Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li>
</ul>
What Drives Success for this Role:  &nbsp;
<ul>
<li>Experience: 1-2 years in a customer facing role in customer service or retail, ideally within a fast-paced environment preferred.</li>
<li>Communication Skills: Exceptional interpersonal and communication abilities required.</li>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li>
</ul>
<ul>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).</li>
</ul>
What Tops Off the Tank:      &nbsp;
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and sick time.</li>
<li>Benefits: Medical, Dental, and Vision eligibility day one. Discounted employee rate on Flexcar products.&nbsp;</li>
<li>Save for Your Future! 401(k) with company match from day one of hire.&nbsp;&nbsp;</li>
</ul>
Why Join Us: Get in early with a fast-scaling mobility company transforming the car ownership model Learn by doing: work cross-functionally with operations, marketing, and customer experience teams. Gain real-world experience in customer engagement, quality control, and logistics. Career growth opportunities within Flexcar’s Member Experience or Operations teams. Ready to be the face of Flexcar in Chestnut Hill? Apply now and help us bring flexible car access to more people—one in-person experience at a time. Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Member Concierge - Chestnut Hill

<h3>Job Description</h3>
Job Description
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!
Now Hiring! Front Desk/Concierge!
**Must have Weekend Availability**
Shift hours: 8a-2p &amp; 2p-8p
Qualifications of an ideal Front Desk/Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>CPR Certified </li>
<li>At least 1 year of related work experience </li>
</ul>
Front Desk/Concierge Job Summary:
A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 
 Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:questions@bridgeseniorliving.com" target="_blank">questions@bridgeseniorliving.com</a> or 1-888-883-1796 for assistance with an accommodation.

Concierge (PRN)

<h3>Job Description</h3>
Job Description
Designed and purpose built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best in class care. Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent-living, assisted living and memory care in different locations. Most important, our residents love living with us, and you will love working with us.
At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest.
Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day. 
We are currently searching for a Concierge for our front desk to be a pleasant, polished and helpful person that is the first point of contact. 
Shift Details:
Currently need someone for (insert specific time). Please note, this may change throughout employment as needed with notice. 
Primary Responsibilities:
<ul>
<li>Greet and assist residents and visitors in a polished, professional, discrete manner. </li>
<li>Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. </li>
<li>Inform residents or staff of the arrival of guests, packages, and flowers. </li>
<li>Accommodate residents’ requests for assistance - referring to other staff as necessary. </li>
<li>Provide marketing information to visitors. </li>
<li>Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records. </li>
<li>Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned. </li>
<li>Support other departments as needed to ensure high quality resident service. </li>
<li>Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times. </li>
<li>Perform other duties as assigned. Attend in-service classes and staff meetings. </li>
<li>Regular and predictable attendance - daily. </li>
</ul>
Minimum Job Qualifications
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>Ability to read and write in English, Spanish helpful, not required </li>
<li>Ability to work with the elderly in a courteous and friendly manner. </li>
<li>Excellent interpersonal skills. </li>
<li>Ability to use Microsoft Office Suites </li>
<li>At least 1 year of related work experience </li>
</ul>
We have available pay advance (daily pay). There is a full range of benefits available if you advance to full-time status.
 
Aviva Senior Living has achieved designation as a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace. 
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Per Diem Concierge-Flexible Hours -Fill in for Call Outs and PTO

<h3>Job Description</h3>
Job Description
Bella Sante is looking for energetic, focused individuals to join our Guest Services Team. Our Guest Service Representatives are the first line of support responsible for providing accurate and thorough information via telephone to current and prospective guests. Each Guest Service Rep is expected to answer caller questions regarding products, services, policies and appointments. Each Guest Service Representative is expected to take responsibility for every interaction with guests by delivering outstanding service as a means to build loyalty, improve retention, and satisfy our guest’s needs. 
Would you like to be part of the team? Here’s what we need:
<ul>
<li>Serve as Bella Sante’s first line of response to all external calls. Book and/or change guest appointments, answer questions on products and services, and promote/upgrade clients on services and special promotions</li>
<li>Resolve customer issues, confirm identity of caller and details of future appointment(s) to ensure requests are correct</li>
</ul>
<ul>
<li>Responds to a high volume of incoming calls and guest inquiries from current and prospective clientele in a courteous and professional manner‚ sees those calls through to completion (call length can vary widely from less than a minute to 5 minutes)</li>
<li>Enters confidential personal and financial information into software system with a high rate of accuracy. Complies with federal and local laws in ensuring guest privacy</li>
<li>Resolves customer inquiries and problems through effective interaction with both internal staff and Guest Service Center leadership</li>
<li>Make out-bound calls to confirm and/or reschedule appointments when necessary</li>
<li>Remind caller of cancellation/no-show policy</li>
</ul>
Do these describe you?
<ul>
<li>Strong computer skills necessary; appointment booking software knowledge preferred but not required</li>
<li>Ability to quickly analyze needs and at ease with verbal discussions and answering questions</li>
<li>Superior customer service skills; ability to stay composed and calm</li>
</ul>
<ul>
<li>Employs strong interpersonal skills in order to handle difficult calls courteously and professionally</li>
<li>Enjoy consistency and thrive on routine, focused on delivering quality service</li>
<li>Comfortable working in a detail-driven environment </li>
<li>Ability to document calls in accordance with departmental policies</li>
<li>Works with peers to solve problems and promotes teamwork</li>
<li>Embrace Bella Sante’s philosophy, CARE standards, and mission</li>
<li>Meets or exceeds department’s quality and productivity goals</li>
<li>Flexible with day and evening shifts and some weekends</li>
</ul>

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionJob Summary The Overnight Closer (Member Services Representative)/ Night Cleaner will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will be responsible for closing that days shift for that business day. You also will be responsible for the cleaning of all locker rooms including toilets, sinks and showers, disposing of all trash in the trash receptacles, and the vacuuming and mopping of all of the club floors. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
<li>Close shift for that business day.</li>
<li>Complete all nightly cleaning tasks.</li>
</ul>
 Qualifications/Requirements 
<ul>
<li>Pursant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.</li>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Ability to work 3rd shift (overnights).</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Overnight Closer/Night Cleaner

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Parental leave</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Host + Service Coordinator - Myers + Chang - 1145 Washington Street, Boston, MA Do you thrive in a fast-paced and friendly environment? Is it important to you to have a fun and supportive workplace? Are you ready to take the next step in your career by blending exceptional hospitality with supervisory leadership? If so, then Myers + Chang is the place for YOU! At M+C, we're looking for an enthusiastic and experienced individual to excel as our welcoming Host and our guiding Hospitality Supervisor. This dual-role position is essential to maintaining the warm, gracious atmosphere our guests expect while ensuring the Front-of-House (FOH) operations run flawlessly, especially during nightly closing procedures. As the Host, you are the first smile our guests seeand were all about being the friendliest place in town! You set the tone for exceptional service from arrival to departure. As a Hospitality Supervisor, you will step up to support and guide the team, manage end-of-night procedures, and champion our commitment to superior guest relations. This position offers a fantastic opportunity for professional development and training in leadership, operational management, and deepening your knowledge of the hospitality industry. Success in this role requires strong communication skills, natural leadership, attention to detail, and the ability to confidently manage a successful shift. Day-to-Day Performance Expectations Host &amp; Guest Relations Duties 
<ul>
<li>Provide exceptional hospitality and lead the restaurant entrance to ensure a prompt, friendly greeting and farewell to each guest.</li>
<li>Answer and manage incoming calls to assist guests with any orders, inquiries, reservations, or concerns.</li>
<li>Maintain real-time updates in our online reservation system, Resy, including managing empty tables, turning them over, and promptly notifying servers of new guests.</li>
<li>Actively track and cultivate guest relations, noting special occasions, preferences, and feedback to help build and maintain a loyal customer base.</li>
<li>Oversee the waitlist during peak times, seating guests based on upcoming reservations, volume, availability, and party needs.</li>
<li>Be knowledgeable about food and beverage offeringsincluding new and seasonal releasesto make informed, enthusiastic recommendations and to answer questions.</li>
<li>Organize and pass off all take-out and delivery orders, including Doordash.</li>
<li>Maintain a clean and organized host stand and surrounding guest areas. </li>
</ul>
Supervisory &amp; Closing Duties 
<ul>
<li>Must be willing to close 3 shifts per week; responsible for overseeing all nightly FOH closing procedures, including cash-out and end-of-day reports.</li>
<li>Serve as the shift leader on duty, providing support and direction to the FOH team to ensure service standards are consistently met.</li>
<li>Help manage service flow and resolve minor guest or operational issues with professionalism and sound judgment, escalating to the General Manager as necessary.</li>
<li>Assist with the setup and breakdown of the dining room and all service stations.</li>
<li>Participate in FOH training and ongoing coaching, helping to welcome and develop new team members. </li>
</ul>
Skills for Qualification 
<ul>
<li>Minimum of 1 year of experience in a high-volume restaurant, with experience in a host or lead/key-holder role strongly preferred.</li>
<li>Hospitality driven with a commitment to providing exceptional guest experiences and a genuine interest in guest relations.</li>
<li>Proven ability to take initiative, manage responsibility, and lead by example.</li>
<li>Excellent attendance, reliability, communication, attention to detail, and interpersonal skills.</li>
<li>Effective time management and delegation skills.</li>
<li>Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols. </li>
</ul>
Scheduling requirements 
<ul>
<li>Availability is required on Saturdays and Sundays and for evening shifts, as this role includes 3 closing shifts per week. Specific hours will be discussed during the interview process.</li>
<li>Must have open scheduling availability, including nights and weekends, and a desire to commit to a supervisory track.</li>
<li>We do not offer seasonal or temporary employment and require a minimum commitment of at least 6 months. </li>
</ul>
Compensation 
<ul>
<li>The starting rate for this position is $26 per hour, but the total pay range is $26-$30 per hour.</li>
</ul>
 Physical Requirements 
<ul>
<li>Ability to stand for long periods, walk, push, pull, reach, and lift &lt;25 lbs.</li>
</ul>
 Work Environment 
<ul>
<li>Must be able to work in a fast paced environment with loud noises, music, and at times, tight spaces.</li>
<li>Must be able to work in environments with different aromas and fluctuating temperatures.</li>
</ul>
 Additional Information Myers + Chang offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, a great staff meal policy, transportation discounts, and more! We offer a real commitment to growth both in your skill/knowledge and growing into more senior positions if that is an interest of yours!

Host + Service Coordinator

<h3>Job Description</h3>
Job Description
Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021
We are currently looking for a night auditor to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include:
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Handles cash, credit card information and goods at the property.</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
<li>Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.</li>
<li>Prepares guest folios for express check out.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
$19.25/hr
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
<ul>
<li>Customer Service experience, in a hotel setting preferred.</li>
<li>Hilton experience is a plus.</li>
<li>High School diploma or equivalent is preferred.</li>
<li>Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.</li>
<li>Must have valid drivers license, and acceptable driving history subject to company approval .</li>
<li>Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed</li>
</ul>
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>

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