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<h3>Job Description</h3>
Job Description
Job Description Job Title: Electrical Service Manager
Summary
The client company is an electrical contracting company seeking an exceptional Service manager!
The Electrical Service Manager carries out all duties required for the successful operation, service and maintenance of electrical functions for a multitude of customer facility's, Including, but not limited to, Industrial, manufacturing, water wastewater, mid-rise and high-rise condominium buildings, office parks and shopping centers.
Ideal candidates will have a broad understanding of all functional areas of a typical business (accounting, production, information systems, and marketing) operating in today's a dynamic environment. Possess local Electrical Licenses in Massachusetts or Connecticut.
Minimum Requirements:
<ul>
<li>
Electrical license(s) in Massachusetts or Connecticut.
</li>
<li>
(5) years experience of managing (12) or more electricians and service technicians in a commercial electrical service maintenance operation environment.
</li>
<li>
(5) years experience in Service Management and Dispatch software, GPS vehicle monitoring and Microsoft Office Outlook.
</li>
<li>
Excellent written and oral communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required.
</li>
<li>
Applicant must be familiar with a variety of the electrical field's concepts, practices, best practice, and procedures including the technical ability to understand and interpret Electrical Codes, Life Safety Codes, NFPA, Uniform Building Codes and Lighting Systems where applicable
</li>
<li>
Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application PM standards.
</li>
</ul>
Essential Responsibilities:
<ul>
<li>
Support and maintain existing customer relationships.
</li>
<li>
Develop and expand new customer relationships
</li>
<li>
Manage the administrative and customer service functions of the Service Department.
</li>
<li>
Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors./li&gt;
</li>
<li>
Maintain appropriate staffing level and workload distribution to meet customer and business needs.
</li>
<li>
Ensure compliance with company policies and recommend policy changes as needed.
</li>
</ul>
<ul>
<li>
Responsible for the efficient operation of the Service Department and expense control.
</li>
<li>
Proactive and reactive management of all service personnel including hiring, training, motivation, career development, reviews and safety.
</li>
<li>
Organize and present at weekly tech meetings and safety training.
</li>
<li>
Perform annual merit reviews and development planning for service personnel.
</li>
<li>
Analyze service productivity and recommend changes to improve customer service and profitability.
</li>
<li>
Maintain high quality service delivery in an efficient, productive and profitable manner.
</li>
<li>
Oversee warehouse, inventory and vehicle management.
</li>
<li>
Maintain ongoing maintenance schedules for service accounts.
</li>
<li>
Review and approve all replacement requests.
</li>
<li>
Organize, coordinate and schedule all scheduled maintenance, replacement and Customer service work order.
</li>
<li>
Assist or assign assistance for technicians on accounts to ensure work quality.
</li>
</ul>
Benefits Include
401(k) and profit-sharing plans, health insurance, holidays, vacations and more.
Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right. 
<h3>Company Description</h3>
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Electrical Service Manager

<h3>Job Description</h3>
Job DescriptionJob Summary Columbia Tech provides Time to Market Services at WARP SPEED, including product development, manufacturing, global fulfillment and aftermarket services. Columbia Tech clients include innovation leaders in the life-science, bio-discovery, alternative energy, semiconductor, power management, LED, medical, data storage, homeland security and robotics and automation industries. Columbia Tech is a subsidiary of Coghlin Companies, Inc., a fourth generation, privately held concept to commercialization firm. Columbia Tech was named one of the Best Places to Work in 2017, and the team works hard to maintain a culture and environment built on trust, respect, continuous improvement, and innovation. Supports Quality Engineering with assigned customers to assure best-in-class quality for product and provide seamless communication between Columbia Tech Quality Engineering, Project team and customer, as required. Duties and Responsibilities Works under the direction of Quality Engineering in a supporting role. Under direction of the Quality Engineer, assist in the development and execution of production quality processes. As required, will collaborate with Project team members to ensure effective implementation of product to the production floor. Support QE department on improvement of Quality through analyzing non-conformances (NCs) and performing root cause analysis of discrepancies. Support quality team in reviewing and implementing approved corrective and preventive actions. Support non-conforming material issues resolution including; MRBs, RMAs, metrics, etc.. Work with QE to help determine root cause of customer issues. Support Quality Engineering in other areas including: Quality data entry, report generation, quality investigations, metrics generation, etc.. Provides training of personnel on specific quality criteria, where required (i.e. Workmanship and quality standards). As part of the Columbia Tech team, assure all outgoing product is manufactured in a compliant manner. Promotes the criticality of strict compliance adherence. Development, maintenance and execution of company quality documentation, as needed. Suggest improvements that lead to improved efficiency, accuracy, and quality. Meet or exceed established performance metrics. Support the Quality Control inspection process, as needed. Support the development of quality and inspection plans, where needed. Support continuous improvement through collection of data and performing statistical analysis. Support Quality Engineering through generating data and presenting quality metrics to meet or exceed mutually defined expectations. Promptly respond to manufacturing floor quality issues for supporting accounts and taking appropriate action within the Columbia Tech Quality System, where applicable. Work with Quality Engineers, Assembly, Production and Test to identify trends. Propose and help implement corrective actions. Other duties as assigned by Quality Engineering. Qualifications Positive attitude, self-motivator and tenacious follow up required. Superior customer service attitude. Excellent teamwork, communication, and interpersonal skills. Associates degree preferred in a science or engineering discipline. Significant and applicable experience in Quality considered in lieu of certain educational requirements. Previous electro-mechanical knowledge/experience preferred. Experience in cGMP organizations preferred. Proven problem solver. Knowledge of IPC 610 and 620 standards beneficial. Advanced Level Skills in MS Word and Excel such as keyboard short cuts, forms, table techniques, working with images, text and pivot tables. A plus: Advanced Level Skills in MS Visio such as creating Visio diagrams, creating custom styles and templates, cross functional flow charts, working with data, custom reports, and exporting is valuable. Working Environment Works in an office and production environment, Physical Requirements 
<ul>
<li>Interaction with people and technology while either standing or sitting.</li>
<li>Must be able to communicate face-to-face and on the phone.</li>
</ul>
 Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled__ Columbia Tech is an Equal Opportunity Employer. Columbia Tech does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Quality Engineering Technician

<h3>Job Description</h3>
Job DescriptionOur Fortune 500 Medical Device client has an exciting opportunity for a Software Test Engineer II. Job Summary: The OPAL Mapping System is a 3D mapping and navigation system and is an effective diagnostic tool for cardiac electrophysiology (EP) procedures. It provides real-time visualization of intracardiac catheters and a display of 3D cardiac maps in selected formats in minimally invasive procedures to assist the physician in identifying the origin of the arrhythmia within the heart chamber. As a physician probes the heart with a catheter, the system generates an accurate anatomical model of the chamber. High-performance rendering and algorithmic techniques are vital to creating a stunning view and providing the physician with instant feedback. The software test engineer will join a highly effective product quality team in Waltham, working side-by-side with developers in an Agile environment, developing test cases for a wide range of software components, including user interface, algorithms and back-end data handling. The position will also include writing or updating test cases, manual execution of tests, and interacting with a variety of electronic equipment in the lab. Besides manual testing, the candidate would be involved working in test automation which requires coding skills in Python or other programming languages in Linux environment. Responsibilities include: • Design, develop and execute test cases to ensure the quality of the product by proving system functionality, verify business and user requirements are met in Electrophysiology domain area. • Manual execution of tests or execute automated test scripts. • Create, execute automated test scripts. • Debug and fix issues on the automated test scripts within its verification points Debug and fix issues that may be related to the automation framework. • Execute automation runs to test JIRA items and coordinate with multiple scrum teams • Design and develop new websites to support test automation • Ensure that tests have been conducted in accordance with written procedures. • Document test results and write test reports. • Diagnose problems and report bugs and enhancements in a bug tracking system. • Share knowledge and demonstrate product areas to other team members on ad hoc basis. • Assist in determining test methodology, test strategy and test data setup. • Participate in daily scrum meetings, product review meetings, bug triage meetings etc. • Work closely with software development team, hardware engineering team, field support team, and other cross-functional teams. Quality Systems Duties and Responsibilities: Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Basic Qualifications: • Bachelor’s degree along with 3+ years of software test engineer or related experience or 1+ years with a master’s degree or advanced degree, preferably BS/MS in Computer Science, Biomedical Engineering, or equivalent. Completion and degree must be clearly stated on resume. • Prior programming experience in Python is required. • Experience with test automation tools such as Selenium and Squish • Prior experience with source code management tool such as Git and BitBucket. • Experience working in Agile Scrum development environment. • Strong written and verbal communication skills. • Strong analytical and problem-solving skills. Preferred Qualifications • C++ great to have • A strong product quality and testing experience preferably in medical device domain. • Working knowledge of test automation under Linux/Unix environment. • A natural attention to detail and a penchant for organizing and documenting. • A good learner who can master complex software and quickly adapt to new tools and technologies • Experience working in Agile Scrum development environment. • Ability to think logically and analytically in a problem-solving environment. • Ability to work independently as well as work collaboratively as part of a team. • Follow company policy regarding ISO and FDA documentation and compliance for medical device. Other Details: • Schedule: 08:00:AM - 04:30:PM EST • Contract Length: 12 Months contract (11/24/2025 - 11/23/2026) • Onsite - Waltham, MA 02452

Software Test Engineer II -- Medical Device (Onsite -- Waltham, MA) Contract

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled IT Project Manager/Sr. Consultant to lead strategic initiatives and oversee the delivery of technical projects within detail-oriented services. The ideal candidate will thrive in an Agile environment, leveraging their expertise to ensure seamless project execution and stakeholder satisfaction. This role requires strong organizational skills, technical proficiency, and the ability to manage multiple priorities effectively. Responsibilities: • Drive the planning, execution, and delivery of IT projects, ensuring they meet established timelines and objectives. • Facilitate Agile Scrum ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to optimize team performance. • Collaborate with stakeholders to define project scope, requirements, and deliverables, maintaining clear communication throughout. • Utilize Atlassian tools like Jira and Confluence to track progress, manage workflows, and document project updates. • Monitor project risks and implement mitigation strategies to address potential issues proactively. • Ensure alignment between technical teams and organizational goals, fostering collaboration and efficiency. • Prepare detailed status reports and presentations for leadership, highlighting progress and addressing challenges. • Manage resources effectively to balance competing priorities and ensure project success. • Support continuous improvement initiatives within project management processes and methodologies. • Provide mentorship and guidance to team members to enhance their skills and performance.• Minimum of 2 years of experience in IT project management within services requiring attention to detail or a similar industry. • Proven expertise in Agile Scrum methodologies, including facilitation of Scrum ceremonies. • PMP certification or equivalent project management credentials. • Proficiency in using Atlassian tools such as Jira and Confluence for project tracking and documentation. • Strong analytical and problem-solving skills with the ability to manage risks effectively. • Excellent communication and interpersonal skills to coordinate with diverse teams and stakeholders. • Ability to prioritize tasks and manage multiple projects simultaneously. • Familiarity with best practices in project management and process optimization.

IT Project Manager/Sr. Consultant

<h3>Job Description</h3>
Job DescriptionPlease feel free to send your udpated resume directly to <a href="mailto:rekhuram.chhetri@yoh.com" target="_blank">rekhuram.chhetri@yoh.com</a> Rekhu Chhetri, Sr. Recruiter, YOH- Day &amp; Zimmerman Inc.&nbsp; LinkedIn profile:&nbsp;<a href="https://www.linkedin.com/in/rekhu-chhetri-126ab97/" target="_blank">https://www.linkedin.com/in/rekhu-chhetri-126ab97/</a> No visas please No corps No relocation candidates 10 plus years exp Senior Member of Technical Staff (LMTS) – AI &amp; Data Engineering Position Summary This position requires expertise in designing, developing, debugging, and maintaining AI-powered applications and data engineering workflows for both local and cloud environments. The role involves working on large-scale projects, optimizing AI/ML pipelines, and ensuring scalable data infrastructure. As a LMTS, you will be responsible for building Generative AI (GenAI) capabilities, building data pipelines for AI model training, and deploying scalable AI-powered microservices. You will collaborate with other AI/ML, Data Engineering, DevOps, and Product teams to deliver impactful solutions that enhance our products and services. Preferred qualifications include experience with retrieval-augmented generation (RAG), fine-tuning pre-trained LLMs, AI model evaluation, data pipeline automation, and optimizing cloud-based AI deployments. Responsibilities AI-Powered Software Development &amp; API Integration •&nbsp;&nbsp; &nbsp;Develop AI-driven applications, microservices, and automation. Build and maintain Python based AI services using lang Chain and CrewAI.&nbsp; •&nbsp;&nbsp; &nbsp;Integrate and optimize OpenAI APIs (GPT models, Embeddings, Function Calling), hugging Face, LangChain, and implement Retrieval-Augmented Generation (RAG) techniques to enhance AI-powered document retrieval and classification, agentic AI workflows •&nbsp;&nbsp; &nbsp;Deploy AI-powered applications using AWS Lambda, Kubernetes, Docker, CI/CD pipelines Data Engineering &amp; AI Model Performance Optimization •&nbsp;&nbsp; &nbsp;Experience with building and optimizing scalable data pipelines for AI/ML workflows using Pandas, PySpark, and Dask, integrating data sources such as Kafka, AWS S3, Azure Data Lake, and Snowflake. •&nbsp;&nbsp; &nbsp;Experience in assessing AI models using model scoring, fine tuning embeddings and enhance similarity search for retrieval augmented applications •&nbsp;&nbsp; &nbsp;Experience on enhancing AI model inference efficiency by implementing vector retrieval using FAISS, Pinecone, or ChromaDB, and optimize API latency with tuning techniques (temperature, top-k sampling, max tokens settings). Microservices, APIs &amp; Security •&nbsp;&nbsp; &nbsp;Design and develop scalable RESTful APIs for AI models and data services, ensuring integration with internal and external systems while securing API endpoints using OAuth, JWT authetication, and API rate limiting. •&nbsp;&nbsp; &nbsp;Implement AI-powered logging, observability, and monitoring to track data pipelines, model drift, and inference accuracy, ensuring compliance with AI governance and security best practices. AI &amp; Data Engineering Collaboration •&nbsp;&nbsp; &nbsp;Work with AI/ML, Data Engineering, and DevOps teams to optimize AI model deployments, data pipelines, and real-time/batch processing for AI-driven solutions. •&nbsp;&nbsp; &nbsp;Engage in Agile ceremonies, backlog refinement, estimate task accurately, drive incremental release of AI features, brainstorm different technical approaches to provide solutions in areas like fraud detection, claims processing, and intelligent automation. Cross-Functional Coordination and Communication •&nbsp;&nbsp; &nbsp;Work collaboratively across Technology, Product, AI/ML, and DevOps teams to align AI-driven enhancements with business goals. •&nbsp;&nbsp; &nbsp;Build strong relationships with AI engineers, data scientists, and cloud architects to optimize LLM-based applications. •&nbsp;&nbsp; &nbsp;Ensure AI compliance with security, ethical AI policies, and privacy standards (HIPAA, GDPR, SOC2, AI governance best practices). Education &amp; Experience Required •&nbsp; &nbsp; 8 years of experience in software engineering or AI/ML development, preferably in AI-driven solutions. •&nbsp;&nbsp; &nbsp;Hands-on experience with Agile development, SDLC, CI/CD pipelines, and AI model deployment lifecycles. •&nbsp;&nbsp; &nbsp;Bachelor’s Degree or equivalent in Computer Science, Engineering, Data Science, or a related field. •&nbsp;&nbsp; &nbsp;Proficiency in full-stack development with expertise in Python (preferred for AI) •&nbsp;&nbsp; &nbsp;Experience with structured &amp; unstructured data: SQL, NoSQL, Big Data, Vector Databases and AI data pipelines •&nbsp;&nbsp; &nbsp;Familiarity with Cloud &amp; AI Infrastructure such as AWS, Azure, Kubernetes, Docker, CI/CD •&nbsp;&nbsp; &nbsp;Experience with GenAI Frameworks &amp; Tools: OpenAI API, Hugging Face Transformers, TensorFlow, LangChain, LlamaIndex, CrewAI. •&nbsp;&nbsp; &nbsp;Experience in LLM deployment, retrieval-augmented generation (RAG), and AI search optimization. •&nbsp;&nbsp; &nbsp;Experience in AI model evaluation (BLEU, ROUGE, BERT Score, cosine similarity) and responsible AI deployment. •&nbsp;&nbsp; &nbsp;Strong problem-solving skills, AI ethics awareness, and the ability to collaborate across AI, DevOps, and data engineering teams. •&nbsp;&nbsp; &nbsp;Curiosity and eagerness to explore new AI models, tools, and best practices for scalable GenAI adoption. &nbsp; Estimated Min Rate: $115500.00 Estimated Max Rate: $165000.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: 
<ul>
<li>Medical, Prescription, Dental &amp; Vision Benefits (for employees working 20+ hours per week)</li>
<li>Health Savings Account (HSA) (for employees working 20+ hours per week)</li>
<li>Life &amp; Disability Insurance (for employees working 20+ hours per week)</li>
<li>MetLife Voluntary Benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>401K Retirement Savings Plan</li>
<li>Direct Deposit &amp; weekly epayroll</li>
<li>Referral Bonus Programs</li>
<li>Certification and training opportunities</li>
</ul>
 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day &amp; Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit <a href="https://www.yoh.com/applicants-with-disabilities" target="_blank">https://www.yoh.com/applicants-with-disabilities</a> to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:&nbsp;<a href="https://www.yoh.com/privacy-notice" target="_blank">https://www.yoh.com/privacy-notice</a>Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a> 
<h3>Company Description</h3>
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a>

Senior AI Engineer - no visas please - 10 plus years exp

<h3>Job Description</h3>
Job Description
About Vision: Vision Government Solutions is a leading high-tech Government Technology firm providing cutting-edge software and services to the public sector. Through our efforts, local communities have the funding needed to maintain roads, schools and emergency services. Our organization is quickly ramping up for growth, and we are looking for people to join our teams to help us do that successfully.
About the Role:&nbsp;The CAMA Software Support Specialist’s primary duty is to provide day-to-day software and database support to our growing customer base, applying troubleshooting and analysis techniques and procedures to resolve those questions. The Vision Customer Support team works with our customers to troubleshoot and resolve questions related to our CAMA software. This requires knowledge of Vision’s proprietary CAMA software and the appraisal process, including the differences in nuance from municipality to municipality as well as the consistent exercise of discretion and judgment for each separate support transaction and the Specialist’s workload of support cases.
The Customer Support team is the face of Vision for our customers and plays a critical role in their continued happiness using our products. We are looking for highly motivated individuals with a demonstrated capacity to learn technical concepts and a positive attitude to join our team. The goal of this role is to ensure that Vision customers rave about our software products, and the quality of the support they receive in using them. Customer satisfaction is critical to our success; it’s that simple.
Key roles &amp; responsibilities include: • Working directly with customers to answer all software questions and ensure complete resolution of software issues • Serving as the “voice of the customer,” advocating internally to drive the product roadmap in a way that will be most beneficial to our customers • Focusing on team processes to become increasingly more efficient in day-to-day activities • Partnering with newly implemented or upgraded customers to ensure they have a smooth transition • Aligning with internal teams on company strategy, working with strategic customers to help Vision meet its goals
The ideal candidate for this role will have:
<ul>
<li>Experience troubleshooting software application issues, and the ability to think critically under pressure</li>
<li>Excellent written and oral communication skills. The ideal candidate can communicate technical concepts in a way that is easily understood by all parties</li>
<li>A strong sense of urgency and the ability to take on multiple tasks at once and prioritize the most critical</li>
<li>Customer empathy and a passion for helping customers, refusing to give up until the customer is happy</li>
<li>A highly positive attitude, and a desire to work in a fast-paced, collaborative environment</li>
<li>An organized, detail-oriented approach to work</li>
<li>A proven ability to learn additional technical concepts – knowledge of SQL, Salesforce, JIRA, and Microsoft Office Suite is a plus</li>
</ul>
Benefits include: Medical, dental and vision insurance as well as 401k match
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may be just the right candidate.
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Vision Government Solutions maintains a drug-free workplace.
Equal Employment Opportunity
Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and Veteran status.
Vision Government Solutions maintains a drug-free workplace.
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ZRm5R9PzFl

Software Support Specialist

<h3>Job Description</h3>
Job Description
We are seeking a Senior Digital Transformation Engineer for a manufacturing company in Ayer, MA. This role leads strategic initiatives that align technology with business goals, driving the transition to modern digital systems and scalable solutions that enhance efficiency, automation, and customer experience.
Responsibilities
<ul>
<li>Lead enterprise-level digital projects including ERP, order management, fulfillment, eCommerce, and platform integrations</li>
<li>Develop, mentor, and guide software developers and digital transformation engineers</li>
<li>Serve as an internal consultant to identify process gaps and implement scalable, automated digital solutions</li>
<li>Manage external vendors and offshore development teams; ensure project timelines and quality standards are met</li>
<li>Write and maintain Python scripts (Pandas, NumPy) to automate data workflows, API integrations, and reporting</li>
<li>Partner with Finance and Operations to build data reports, reconcile inventory, and optimize analytics</li>
<li>Evaluate technology vendors (ERP, MES, CMMS, B2B/B2C, analytics, personalization, etc.) and make recommendations</li>
<li>Build business cases with ROI analysis to support digital investment decisions</li>
<li>Oversee multiple company websites, domains, and analytics tools while ensuring GDPR/CCPA compliance</li>
<li>Collaborate with IT and Help Desk partners to document infrastructure and ensure business continuity</li>
</ul>

Benefits
<ul>
<li>Competitive salary and performance-based bonus (15%) program</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>401(k) with company match</li>
<li>Opportunities for professional growth and advancement</li>
<li>Employee discount programs</li>
</ul>
This is a hybrid position with 3 days in office in Ayer, MA.
Company DescriptionIT'S EASIER TO CLIMB THE CORPORATE LADDER WITH WINGS. SOAR HIGHER WITH US! Yagi Recruiting, LLC is a full-service Recruitment Firm in Phoenix, Arizona with a unique approach. We help our clients with Engineering, IT, Finance, and Manufacturing backgrounds find a job best suited for their skills and interests, thus helping top tier companies locate perfect employees. There really is no need to go through the hiring process on your own. Contact us today to land your dream job in no time. 
<h3>Company Description</h3>
IT'S EASIER TO CLIMB THE CORPORATE LADDER WITH WINGS. SOAR HIGHER WITH US!\r\n\r\nYagi Recruiting, LLC is a full-service Recruitment Firm in Phoenix, Arizona with a unique approach. We help our clients with Engineering, IT, Finance, and Manufacturing backgrounds find a job best suited for their skills and interests, thus helping top tier companies locate perfect employees. There really is no need to go through the hiring process on your own. Contact us today to land your dream job in no time.

Senior Digital Transformation Engineer

<h3>Job Description</h3>
Job DescriptionSalary: $39,520 - $45,960 (DOE) 
Company Overview
 
NetLogix is a growing managed IT &amp; security services provider for small and mid-sized companies across Massachusetts, Connecticut, and Rhode Island. Our clients represent various industries that have sophisticated IT needs. Our mission is to deliver efficient, expert and professional IT solutions using industrys best practices.
 
Position: Systems Support Analyst
 
Job Summary:This entry-level position is ideal for individuals looking to start their career in IT support, offering hands-on experience in a fast-paced and collaborative environment.
 
Key Responsibilities include:
<ul>
<li>Identify priorities and respond to user inquiries via phone, email, or ticketing system.</li>
<li>Troubleshoot and resolve basic hardware and software issues.</li>
<li>Assist with installation and configuration of computer systems and applications.</li>
<li>Perform routine maintenance and monitoring of IT systems.</li>
<li>Document issues and resolutions accurately within MSP platforms.</li>
<li>Escalate complex issues to higher-level support as needed.</li>
<li>Support onboarding of new users including account setup and access provisioning.</li>
</ul>
Required Qualifications:
<ul>
<li>Basic understanding of computer hardware, operating systems, and networking concepts and fundamentals.</li>
<li>Familiarity with help desk ticketing systems and remote support tools.</li>
<li>Associate degree or higher in technology, or equivalent IT certifications (e.g., CompTIA A+, Network+, Security+) preferred.</li>
<li>2+ years computer support experience preferred.</li>
<li>Strong problem-solving skills and attention to detail.</li>
</ul>
Soft Skills:
<ul>
<li>Excellent verbal and written communication.</li>
<li>Strong customer service orientation and empathy.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Adaptability and willingness to learn new technologies.</li>
</ul>
What We Offer:
<ul>
<li>Competitive entry-level salary, dependent on experience.</li>
<li>Opportunities for professional development and certification.</li>
<li>Supportive team environment with mentorship from experienced IT professionals.</li>
<li>Health, Dental and Vision insurance.</li>
<li>401(k) retirement plan.</li>
<li>Generous Paid Time Off (PTO)</li>
<li>Quarterly Performance Bonuses</li>
</ul>

Systems Support Analyst

<h3>Job Description</h3>
Job DescriptionOur Client is a growing technology company with offices around the Globe. They are expected to grow by 20% by the end of 2026. To assist them with their growth we are now looking to add several embedded software engineers with C/C++ in a Linux environment. Must have experience with scripting languages (IE: Python) and prior experience with Jira, GIT, etc. Prior experience with troubleshooting, debugging and be experienced working in an Open Source Linux Kernel environment is desired. RequirementsRequires a BS Degree in EE., CS or other strong technical discipline Prior experience in an embedded systems hardware/software environment will assist in your career growth! We are unable to sponsor visa candidates at this time. BenefitsFull benefits including health, life 401K and pet Insurance!

Embedded Software Design/Integration Engineer

<h3>Job Description</h3>
Job Description
Helpdesk Engineer (Onsite) - North Andover, MA
Employer: Catapult Solutions Group (staffing partner to our client)
Schedule: Monday-Friday, onsite in North Andover (occasional local travel)
The Opportunity
Our client in North Andover is growing and needs a customer-obsessed Helpdesk Engineer to keep their users productive. You'll handle Tier 1-2 support, close tickets quickly, and jump in on small projects (device rollouts, M365/Intune tasks, onboarding/offboarding). While this starts as an internally focused position, you'll gain exposure to other parts of the business and have ample opportunity for career growth-including opportunities to support an award-winning professional services organization.
What You'll Do
<ul>
<li>Triage and resolve end-user issues via walk-ups, phone, chat, and ticketing (SLA-driven). </li>
<li>Support Windows 10/11 &amp; macOS, O365/M365 apps, Teams, Outlook, OneDrive, SharePoint. </li>
<li>Handle identity &amp; access: Active Directory/Azure AD (Entra), MFA, SSO (Okta or similar). </li>
<li>Perform workstation imaging, deployments, and patching (Intune/Autopilot/SCCM).</li>
<li>Troubleshoot networking basics (TCP/IP, DNS, DHCP, VPN), printers, and peripherals. </li>
<li>Own joiners/movers/leavers: accounts, hardware, licenses, and documentation. </li>
<li>Contribute to knowledge base articles and help improve helpdesk processes. </li>
</ul>
What You Bring
<ul>
<li>2-4+ years in a helpdesk/desktop support role in a fast-paced environment. </li>
<li>Strong M365, Windows, AD/Azure AD; comfort with macOS and mobile device support. </li>
<li>Experience with a ticketing platform (ServiceNow, Jira, Zendesk, etc.). </li>
<li>Excellent customer service, communication, and follow-through. </li>
<li>Ability to lift/move equipment as needed and occasionally visit nearby sites. </li>
</ul>
Nice to Have
<ul>
<li>Intune/Autopilot, basic PowerShell, JAMF, SCCM experience. </li>
<li>Exposure to endpoint security (EDR), compliance, and asset management. </li>
<li>CompTIA A+/Network+, Microsoft 365 Fundamentals/MD-102, or similar. </li>
<li>Work Authorization: Candidates must be authorized to work in the U.S. </li>
</ul>
Helpdesk Engineer (Onsite) - North Andover, MA
Employer: Catapult Solutions Group (staffing partner to our client)
Schedule: Monday-Friday, onsite in North Andover (occasional local travel)
The Opportunity
Our client in North Andover is growing and needs a customer-obsessed Helpdesk Engineer to keep their users productive. You'll handle Tier 1-2 support, close tickets quickly, and jump in on small projects (device rollouts, M365/Intune tasks, onboarding/offboarding). While this starts as an internally focused position, you'll gain exposure to other parts of the business and have ample opportunity for career growth-including opportunities to support an award-winning professional services organization.
What You'll Do
<ul>
<li>Triage and resolve end-user issues via walk-ups, phone, chat, and ticketing (SLA-driven). </li>
<li>Support Windows 10/11 &amp; macOS, O365/M365 apps, Teams, Outlook, OneDrive, SharePoint. </li>
<li>Handle identity &amp; access: Active Directory/Azure AD (Entra), MFA, SSO (Okta or similar). </li>
<li>Perform workstation imaging, deployments, and patching (Intune/Autopilot/SCCM).</li>
<li>Troubleshoot networking basics (TCP/IP, DNS, DHCP, VPN), printers, and peripherals. </li>
<li>Own joiners/movers/leavers: accounts, hardware, licenses, and documentation. </li>
<li>Contribute to knowledge base articles and help improve helpdesk processes. </li>
</ul>
What You Bring
<ul>
<li>2-4+ years in a helpdesk/desktop support role in a fast-paced environment. </li>
<li>Strong M365, Windows, AD/Azure AD; comfort with macOS and mobile device support. </li>
<li>Experience with a ticketing platform (ServiceNow, Jira, Zendesk, etc.). </li>
</ul>

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