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<h3>Job Description</h3>
Job DescriptionTerritory is New England regions. Service area includes Concord Portsmouth, NH; Burlington Manchester VT; Boston, MAPosition Description:Nationwide provider of Medical Imaging solutions in X-ray, CT, MRI and Ultrasound, is seeking an experienced&amp; X-ray Field Service Engineer. This person will be responsible for Corrective Maintenance and troubleshooting of Medical Imaging equipment, scheduled Planned Maintenance (PM) events and installation of medical imaging equipment at customer’s facilities. This position is home office based. Limited overnight travel for service and training is expected.Roles Responsibilities:
<ul>
<li>Provide a high level of customer satisfaction by providing ongoing maintenance, technical Support, troubleshooting and repairs for medical imaging equipment, to include basic x-ray, both stationary and portable, digital imaging, PACS and networking environments, C-Arms, Ultrasound and Flouro systems.</li>
<li>Installation of imaging equipment to include some project management, site inspections, assist with site planning and interaction with customers and contractors as needed to insure preparation of the site to OEM specifications.</li>
<li>Completion of all necessary state and FDA required paperwork associated with the installation of radiation generating equipment.</li>
<li>Ordering of parts and supplies required to maintain equipment and tickets assigned.</li>
<li>Maintains a working knowledge and complies with all applicable federal, state, and local laws, regulations and industry standards.</li>
<li>Provides “On-Call” service coverage after normal business hours on a rotation basis with fellow team members in the area.</li>
<li>Completion of all administrative duties to include but not limited to service ticket closure, time sheet completion and submission, expense reporting, FDA reporting, radiation badge compliance, tools test equipment care and maintenance as required by company policy.</li>
</ul>
Requirements:Experience
<ul>
<li>5 Plus years’ experience in the Medical Imaging Field Service industry with proven knowledge and skill in diagnosing and repair Medical Imaging equipment. Training and experience on the following OEM’s and equipment lines is a plus…</li>
<li>Carestream Medical Imaging Systems</li>
<li>Quantum Medical Imaging</li>
<li>Canon RadPRO Portables and In-room</li>
<li>Del Medical</li>
<li>Konica Minolta Digital Imaging Systems</li>
<li>Fuji DR Imaging Products</li>
<li>GE AMX Portables OEC C-Arms</li>
<li>Summit / Amrad Medical Imaging</li>
<li>Valid driver’s license and good driving record are required.</li>
</ul>
Education CertificationsRequired
<ul>
<li>High School graduate or equivalent</li>
</ul>
Preferred
<ul>
<li>AA in Electronics</li>
</ul>

X-ray FSE 86891

<h3>Job Description</h3>
Job Description&nbsp;First and Second Shift&nbsp;&nbsp;Engineering Technician Role for an 18 month contract to hire opportunity in Gloucester, MA. In this role you will assist engineers and scientists as they create, modify, and test products and processes. Pay Rate: $30-$34 per hour What You Will Be Doing: 
<ul>
<li>Successful candidate will perform machine testing and maintenance on Ion Implanters and RF Plasma Systems</li>
<li>Candidate must take direction from management staff (Physicists and Engineers) and be able to independently provide expertise to accomplish assigned task</li>
<li>Knowledge of Ion implanters and RF plasma systems is desirable</li>
<li>Must have the ability to communicate effectively and interact with a diverse project team to collect, compile, maintain and interpret data and test results accurately</li>
<li>Assist engineers and scientists as they create, modify, and test Ion implanters and RF plasma systems. Inspect products and processes for flaws and identify and communicate areas for improvement</li>
<li>Conduct tests and collect data</li>
<li>Work with teams (Manufacturing, Quality, Reliability, Design, etc.) to solve problems arising from product anomalies, engineering evaluations, and new product development</li>
<li>Ability to work from schematics, diagrams, written or verbal instruction, layouts or plans to perform testing and troubleshooting</li>
<li>Maintain logbooks and test procedure documentation utilizing good writing skills</li>
<li>Problem solver who can apply scientific methods efficiently to generate results</li>
<li>Ability to identify specification issues with an eye for technical accuracy and thoroughness</li>
<li>Observe all safety standards</li>
<li>Actively strive to work safely to prevent accidents and injuries</li>
</ul>
 What You Need To Bring To The Table: 
<ul>
<li>Positive Attitude</li>
<li>Strong Work Ethic</li>
<li>Good Communication Skills</li>
<li>Problem-Solving Skills</li>
<li>Team Player</li>
<li>Ability to Accept and Learn from Criticism</li>
<li>Flexibility/Adaptability</li>
<li>Works Well Under Pressure</li>
</ul>
&nbsp; Preferred Qualifications: 
<ul>
<li>Associates Degree in Mechanical/Manufacturing Engineering</li>
<li>Semi-Conductor&nbsp;Experience&nbsp;</li>
<li>Recent College Graduates Welcome to Apply</li>
</ul>
 &nbsp;What’s In It For You? &nbsp; We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. &nbsp; Join a company that provides care to children in need, make a difference! 
<ul>
<li>Medical, Dental &amp; Vision Benefits </li>
<li>401K Retirement Saving Plan</li>
<li>&nbsp;Life &amp; Disability Insurance </li>
<li>Direct Deposit &amp; weekly e-payroll</li>
<li>Employee Discount Program’s</li>
<li>Referral Bonus Programs</li>
<li>Cafeteria On-site</li>
</ul>
&nbsp; Opportunity is Calling, Apply Now! &nbsp; &nbsp; &nbsp; &nbsp; Estimated Min Rate: $30.00 Estimated Max Rate: $34.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: 
<ul>
<li>Medical, Prescription, Dental &amp; Vision Benefits (for employees working 20+ hours per week)</li>
<li>Health Savings Account (HSA) (for employees working 20+ hours per week)</li>
<li>Life &amp; Disability Insurance (for employees working 20+ hours per week)</li>
<li>MetLife Voluntary Benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>401K Retirement Savings Plan</li>
<li>Direct Deposit &amp; weekly epayroll</li>
<li>Referral Bonus Programs</li>
<li>Certification and training opportunities</li>
</ul>
 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day &amp; Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit <a href="https://www.yoh.com/applicants-with-disabilities" target="_blank">https://www.yoh.com/applicants-with-disabilities</a> to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a> 
<h3>Company Description</h3>
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a>

First and Second Shift Engineering Technician

<h3>Job Description</h3>
Job Description
Who We Are:
At Formic, we're on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x. 
Built upon deep expertise in robotics and manufacturing, our unique full service automation solutions combine the best automation technology, software, and analysis tools for manufacturers with best in class uptime, support, and maintenance services. We are creating a new era of supercharged efficiency and competitiveness for US manufacturers.As the world faces growing pressure from tariffs, rising costs, and labor shortages, Formic is uniquely positioned as the industry leading solution to overcome these challenges. Fueled by our vision for a re-industrialized domestic supply chain, everything we do is aimed at growing "Made in America" products. And we're growing fast - achieving 7x growth in production hours YoY.
Supporting us in our mission, with investments thus far totaling over $60 million, are backers including Lux Capital, Initialized Capital, Blackhorn Ventures, Mitsubishi HC Capital NA, and CEOs and founders of multiple Fortune 50 companies.
The Production Optimization Team is dedicated to ensuring both customer satisfaction and the seamless operation of our robots. Together, the the various sub teams, including Customer Success and Monitoring &amp; Maintenance, work to maximize robot performance and provide ongoing support to guarantee a smooth and efficient user experience for our customers. The Robotics Field Service Technicians and Engineers works on the forefront of robotic automation using Formic's suite of monitoring and diagnostic capabilities to guide preventative, corrective, and predictive maintenance activities across Formic's growing fleet of deployed robotic cells. They work with a variety of robotic equipment and OEM's, delivering innovative and value-add automation to our manufacturing sector customers. 
In this role you will:
<ul>
<li>Perform preventative, corrective, and predictive maintenance activities for Formic's robotic cells in customer sites</li>
<li>Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field</li>
<li>Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency</li>
<li>Provide remote support for customer needs in the field: responding to calls and support tickets; diagnosing issues; guiding customers through solutions remotely; and triaging to onsite team members when needed</li>
<li>Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings you will encounter, and use your demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations</li>
<li>Proactively identify potential problems and provide solutions, instilling customer confidence in Formic service</li>
<li>Provide detailed service reports that list the Issue, root cause analysis (RCA) and solution</li>
<li>Lead RCA activities with a team of engineers and technicians across the team</li>
<li>Effectively communicate with all levels of internal and external stakeholders from operators to senior management and executives</li>
<li>Demonstrate a high level of attention to detail in everything thing you do</li>
<li>Mentor junior or newly hired Field Service Engineers and Technicians as needed</li>
<li>Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations</li>
<li>Ensure compliance with safety regulations and policies, as well as a clean and safe work environment</li>
</ul>
What makes you a great fit:
<ul>
<li>4+ years field service experience with robotics automation</li>
<li>Hands-on experience installing, repairing, or maintaining Fanuc, Kuka, Yaskawa, ABB, and/or Universal Robots robotic cells</li>
<li>Experience using Computerized Maintenance Management Systems (CMMS)</li>
<li>A motivated self-starter, able to work independently</li>
<li>Ability to travel up to 80% - mostly driving within a local area - with up to 20% requiring overnight stays</li>
<li>Ability to work flexible schedules, including occasional weekends, nights, and on-call hours to support production outages
<ul>
<li>Typical start time is 7:00 AM at our local office or customer site, but schedules may vary based on employee's location as well as travel or business requirements</li>
</ul>
</li>
<li>Current, valid drivers license and access to your own vehicle for daily local travel
<ul>
<li>Formic provides mileage and expense reimbursement for travel-related expenses within policy</li>
</ul>
</li>
<li>Currently located in, or willing to relocate to the greater Boston, MA area</li>
</ul>
Bonus points if you have:
<ul>
<li>Experience in food manufacturing, packaging, automotive or other high-speed manufacturing environments</li>
<li>Knowledge of OSHA regulations, GMPs, SOPs, and safety standards in a manufacturing setting</li>
<li>Strong spoken Spanish language proficiency</li>
</ul>
Our Total Rewards
At Formic, we believe you perform your best when you're supported in caring for yourself and your loved ones. That's why we've thoughtfully designed a comprehensive benefits and perks package for our full-time, U.S.-based team members, including:
<ul>
<li>
Equity in Formic: Own a meaningful stake in a fast-growing Series A startup, backed by leading global investors
</li>
<li>
Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents, provided by Blue Cross Blue Shield and Guardian
</li>
<li>
Additional Fully Covered Insurance Benefits: FSA &amp; DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability through Guardian, all 100% employer-paid
</li>
<li>
Employee Assistance Program (EAP): Fully funded by Formic and provided via Guardian, offering support when you need it most
</li>
<li>
Paid Parental Leave: Generous parental leave to support our employees and their growing families
</li>
<li>
Company-sponsored 401(k): Invest in your future with our company-backed retirement savings plan
</li>
<li>
Home Office Stipend: A one-time allowance for fully remote employees to set up your ideal at-home or on the road work environment
</li>
<li>
Monthly Cell-Phone Reimbursement: Monthly stipend toward phone and internet expenses
</li>
<li>
Flexible Time-Off: Take the time you need, when you need it, supported by our flexible PTO policy
</li>
<li>
Paid Company Holidays: Celebrate important dates with paid time off
</li>
</ul>
Compensation Philosophy
Formic's compensation packages - including salaries and equity - are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a critical part of our mutual investment: when Formic succeeds, so do you.
Final compensation packages are carefully customized based on candidate preference for cash and equity balance, experience, geographic location, and market considerations. Our goal is to attract and reward top talent who will significantly impact our organization. We're open to meaningful discussions about compensation structure to secure exceptional team members.
The anticipated base pay range for this position is detailed below.
Base Salary Range:$70,000—$120,000 USD
What we look for: We're building a company from the ground up, so every single person we hire has a massive impact on our team, culture, and ability to accomplish our mission. While each individual brings their own unique skills and perspectives to Formic, we look for people who share our vision and act in alignment with our Operating Principles. If this sounds like you, Formic could be the place for you!
<ul>
<li>Fearless Optimism: You share our ambitious vision of what we can accomplish. You're aware of the challenges we will face as a startup doing new things in an old space, but you're energized by the incredible opportunity we have to drive change for our customers, and for the manufacturing industry at large.</li>
<li>Factories First: You have a strong customer focus, no matter who your customer is. You seek to make things easier and better for our customers, even if it makes your job a little harder. </li>
<li>Today, Not Tomorrow: There are always plenty of projects to tackle in a startup, but you prioritize, take accountability for work, and have a bias toward action.</li>
<li>Be Right Often: You don't do things just because that's how they've always been done. You keep looking for ways to improve, seek out feedback along the way, and back your decisions up with data. </li>
<li>Made of Rubber: Just like rubber, when you fall you bounce back up. You know there's going to be a lot of challenge and change in our work ahead but you are adaptable, resilient, and ready to thrive through it all.</li>
<li>Good Baton Passes: You work with a desire to make things easier and better for your team members. You use empathy to understand the needs and goals of others and support each other so Formic can be successful together. </li>
</ul>
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to <a href="mailto:careers@formic.co" target="_blank">careers@formic.co</a>.

Robotics Field Service Engineer

<h3>Job Description</h3>
Job DescriptionTerm: PermanentMin-Salary: $Max-Salary: $Experience: 10+ YearsState: MAPAY PACKAGE INCLUDES:– Base salary: $k– Overtime: 10-30%– Company Vehicle– Comprehensive Benefits Package– Matching 401-kMR,CT are the primary modalities. Multi-vendor OEM experience a plus. (GE,Siemens or Philips).LOCATION: Live anywhere in the greater?New England area – Boston, Rhode Island, New HampshireCompany Overview:Our client is one of the fastest growing and most respected third-party organizations in the country?that is continually raising the bar for service and support to their hospital clients. As such, they are looking for the best skilled?field service engineers to join their team. Great pay, company culture and long term career growth opportunity.Summary/ ObjectivesProvider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain, and repair?Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.?Essential Responsibilities?
<ul>
<li>Assist in the repair of diagnostic imaging equipment specific to Ultrasound devices.</li>
<li>Must be a self-starter, able to travel and work independently with minimal supervision</li>
<li>Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments</li>
<li>Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.</li>
<li>Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.?</li>
<li>Accurately document all service activities in accordance with the Company Quality Standards.</li>
<li>Assess, calibrate, and maintain test equipment</li>
<li>Submitting field service reports timely and according to functional standards.</li>
<li>Communicate with account manager on services being provided.</li>
<li>Manage and Maintain company assets required to perform all necessary job functions. ?</li>
</ul>
?Work Environment?This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.?Work Schedule?Primarily Monday thru Friday normal business hours occasional evening and weekends.Physical DemandsThe physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.Competencies
<ul>
<li>Ability to follow procedures and instructions/direction.</li>
<li>Ability to work well with others.?</li>
<li>Communication Proficiency.?</li>
<li>Business Acumen.</li>
<li>Customer Service Skills.</li>
</ul>
?TravelThis position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.??Benefits:• ? ? 401(k)• ? ? 401(k) matching• ? ? Dental insurance• ? ? Health insurance• ? ? Health savings account• ? ? Life insurance• ? ? Paid time off• ? ? Vision insuranceEducation Experience? High School Diploma or GED Required? Some College or Degree Preferred

Field Service Engineer 10152

<h3>Job Description</h3>
Job Description
Who is ScriptPro?
Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. 
If you love to travel, this is the career for you! We are looking for Field Service Engineers across the country who are mechanically inclined and have great customer service to troubleshoot and service our automation robots and related equipment. 
Job Summary: The Field Service Engineer maintains ScriptPro’s computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a road warrior, heavy travel position. You get to keep all airline/rental car travel points. 
Reporting Relationship: Supervisor, Field Service
Shift: Generally, a rotating 9 days on, 5 days off schedule. Overtime is typical and paid. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro. 
Scope of the Role: 
<ul>
<li>Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone</li>
<li>Administer training and support to pharmacy staff when needed</li>
<li>Diagnose customer workflow issues and optimize ScriptPro system performance</li>
<li>80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel) </li>
<li>Physical demands of this role require lifting up to 55lbs unassisted, and lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs), as well as stand 6-8 hours per day</li>
<li>Must be available with phone on and responsive 24/7 during scheduled shift</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred </li>
<li>Experience with computer systems repair and a strong mechanical aptitude</li>
<li>Must be 21 years old or older</li>
<li>General knowledge of IT, Windows NT/XP/7/8/10</li>
<li>Must be able to lift 70+ lbs. daily, including when traveling by auto or air</li>
<li>Must be available to work as needed and assigned </li>
<li>Maturity and integrity are a must</li>
<li>Strong organizational and customer service skills </li>
</ul>
Compensation and Benefits: 
The starting compensation rate for this role has been established at $24.00 hourly or $50K annually, plus generous overtime and a bonus opportunity. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being. 
<ul>
<li>Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance &amp; Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs </li>
<li>Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.</li>
</ul>
Pre-Employment Conditions: 
ScriptPro develops, sells, and supports state of the art products and services for healthcare system customers including federal agencies such as the Department of Defense, VA, Indian Health Services as well as multiple major hospital systems around the United States and Canada. These customers require certain security clearances, background checks, and health related tests and vaccines in order to gain access to their locations. To support ScriptPro customers and as a condition of employment, you will be required to gain federal security clearance and/or prove certain health related tests and vaccines such as but not limited to tuberculosis, annual flu, and COVID vaccines (requests for a religious or medical exemption will be considered). Federal security clearance (See Standard Form 85 to preview requirements) can include additional background checks such as but not limited to credit history and drug testing. To cross the US-Canadian border, you must have a valid passport, no misdemeanor or felony charges, and abide by the immigration policies set by the Canadian government. (See Canada Inadmissibility List to preview requirements)
Working Conditions:
This position encompasses both office and workshop environments. Requires routine use of standard equipment and extended computer use. Candidates may work near and around various conditions such as dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts and tools, electrical components, and outdoor conditions. This position is very active and regularly required to stand, walk, sit, stoop, bend, reach, and use hands and fingers. Ability to push, pull, and lift independently is required. Motor coordination, tool use, focused attention during extended periods of travel, and specific vision abilities, including close, distance, and color vision, are required. Ability to learn and solve practical problems and interpret a variety of instructions are required. 
ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.
The company utilizes internal resources for sourcing and filling positions and, when external assistance is needed, will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships. All applicants must have legal authorization to work in the United States.
 Please visit <a href="http://www.scriptpro.com" target="_blank">www.scriptpro.com</a> to learn more about ScriptPro.

<h3>Job Description</h3>
Job DescriptionSalary: 
FIELD SERVICE ENGINEER (FSE), EMEAI 
Curiox Biosystems is looking for a Field Service Engineer to join our team to support the EMEAI region. (Must live in either London or Germany) 
Curiox Biosystems is a pioneering life science technology company dedicated to automating and standardizing sample preparation for cell analysis with its innovative Curiox C-FREE technology. Traditional sample preparation methods often involve labor-intensive manual operations, particularly the centrifugation step, leading to variability and requiring highly skilled personnel. Curiox addresses these challenges by automating the process, thereby enhancing productivity, standardization, and reproducibility. The C-FREE technology automates cell washing, simplifies workflows, and ensures consistent results. Utilizing precise robotic pipette control, it performs gentle buffer exchanges without centrifugation, preserving sample integrity. Designed as compact pipetting workstations, C-FREE systems are customizable to meet various laboratory needs, offering an affordable and efficient solution for advanced sample preparation. 
Curioxs portfolio includes instruments, automation systems, and consumables for cell and protein analysis, that are widely used in life science research, immunology, immunotherapy, drug discovery, diagnostics, vaccine research, and cell therapy research and manufacturing. With its state-of-the-art technology, Curiox is setting new standards, making advanced sample preparation accessible to every researcher and enhancing overall data quality and productivity for researchers globally.
POSITION OVERVIEW and ESSENTIAL FUNCTIONS: 
<ul>
<li> Perform installations, preventive maintenance, and corrective maintenance services on all Curiox systems. Provide support to the FAS and FSE members worldwide by responding to their requests in a timely and efficient manner and provide on-site (US, EMEAI, APAC) support as needed.</li>
<li> In collaboration with FAS, FSE and Sales staff worldwide, ensure the ticketing system is up to date and is accurately reflected with customer information in HubSpot.</li>
<li> Analyze and repair defective instruments returned from the field and produce failure analysis report. </li>
<li> Repair, validate and maintain a fleet of stand-by (loaner) systems to ensure systems are consistently operational and capable of quick deployment. </li>
<li> Schedules Preventative Maintenance through HubSpot. </li>
<li> Provide excellent customer support by providing customers with training and technical support for installed instruments. </li>
<li> Maintain knowledge of all instruments and applications.</li>
<li> Document and report all repairs, product failures, and other field service paperwork in HubSpot through ticketing system. </li>
<li> Manage and update service forms (PMs, IOQs, etc.) to reflect product changes as they occur. </li>
<li> Serves as point person for worldwide maintenance questions and/or issues. </li>
<li> Provide feedback with design change in conjunction with R&amp;D, Operations, and production. </li>
<li> Identify Field Service opportunities/potentials for future business and communicate this to FSE manager, Sales Team and field ops.</li>
<li> Performs other duties as assigned. </li>
</ul>
QUALIFICATIONS: 
<ul>
<li> A minimum of 3 years experience working with, maintaining, and repairing mechanical systems involving fluidics and electronics. </li>
<li> A minimum of 2 years experience working with integrated robotic systems, robotic arms/plate handlers, and automation workflow software.</li>
<li> A minimum of 2 years experience working in a laboratory/scientific environment.</li>
<li> Excellent analytical and problem-solving skills with good knowledge of tools and techniques for anticipating, recognizing, and resolving technical problems. </li>
<li> Excellent verbal and written communication skills (English).</li>
<li> Ability to solve challenging problems in a fast-paced work environment. </li>
<li> Self-motivated and directed, with keen attention to detail,strong work ethic and initiative. </li>
<li> Ability to work independently, and as part of a group, to accomplish individual and team objectives. </li>
<li> Ability to work in a fast-paced, dynamic, start-up environment, including flexibility with schedule and function. </li>
<li> Demonstrated organizational skills; ability to handle multiple priorities. </li>
<li> Technical proficiency in instrumentation and electronics. </li>
<li> Ability to effectively communicate with employees worldwide.</li>
<li> Expected travel up to approximately 75%, including overnight travel. </li>
</ul>
PREFERRED 
<ul>
<li>2+ years programming and/or operating automated laboratory scientific equipment is highly desirable. In particular, scripting assays for Liquid Handlers (Hamilton, Tecan etc.).</li>
<li>Experience with programming languages and computer knowledge is preferred.</li>
<li>2+ years experience installing liquid handlers and the process of importing/exporting methods to multiple systems.</li>
<li> Experience in a high client-facing role.</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li> Ability to reach overhead, kneel, squat, climb steps/ladders and frequently lift a maximum of 50 lbs. of equipment</li>
<li> Ability to perform tasks wearing appropriate or required PPE, which may include but is not limited to hard hat, face mask, face shield, and composite toe shoes.</li>
<li>Regularly required to crouch or bend and reach to install and move equipment.</li>
</ul>
 remote work

Field Service Engineer (FSE), EMEAI

<h3>Job Description</h3>
Job Description
BioView is seeking a highly professional customer focused Field Service Engineer to join our Support &amp; Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers comprehensive training of the BioView imaging products line. He/She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction. He/She will maintain a high level of technical expertise in all aspects of the BioView products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
· Installation of BioView systems at customers sites
· Training of new users to successfully operate the BioView systems &amp; software
· Demonstrating BioView systems and applications
· Provide remote and on-site support to BioView customers by installing, fine-tuning, and maintaining BioView systems and applications.
<ul>
<li>The position requires diagnosing and resolving mechanical, hardware, software, and system failures</li>
<li>You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction</li>
<li>Frequent travel required, 60-70% of the time, mostly within the US &amp; Canada, but may be to other regions on the globe</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree or equivalent in life science, biomed, or a technical field</li>
<li>Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.</li>
<li>Excellent communication (verbal and written) and interpersonal skills.</li>
<li>Problem solver with good technical aptitude and troubleshooting skills</li>
<li>Computer and network knowledge is a plus</li>
<li>Ability to understand computer algorithms and to tune parameters.</li>
<li>Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users</li>
</ul>
Other requirements
<ul>
<li>Handle stress effectively</li>
<li>Willingness to work outside of normal working hours and in rare cases on weekends</li>
<li>Valid Passport</li>
<li>Valid driver license</li>
</ul>
Company DescriptionOur Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities. 
<h3>Company Description</h3>
Our Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities.

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