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<h3>Job Description</h3>
Job Description
Looking for a Service advisor service manager for a small Automotive Gas diesel light duty repair shop
Our busy Repair Shop is looking for a Service Manager Service Advisor to assist within our established, independent owned shop. We run a clean organized office and environment.
Daily duties would include scheduling incoming appointments, greeting our customers, directing technicians, writing estimates, ordering parts from our suppliers, informing customers of needs and recommended maintenance, in order to maintain our front office and making our customers feel appreciated.
Women are encouraged to apply, and the ideal candidate will have some automotive experience with a working knowledge of the industry. as a Technician or Advisor or a Manager. We expect our ideal candidate to:
- Have a desire to work in the automotive field.
- Be neat, organized and well groomed.
- Serve our customers with a smile.
- Thrive in a busy environment.
- Is looking for a long term position with growth potential.
- 5 Day work week-Be on Time
If you have previously worked as a Mechanic, Lube Tech, in Sales with some knowledge of customer service in auto industry we would like to talk to you.
Our customers are our most important resource and it is important to us that they are happy. We always strive to have a good reputation within our community. If you believe you are looking for a friendly environment like ours please reply to this posting by email with a short resume highlighting your education, previous work experience, and immediate contact information.
We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.
As an automotive service/advisor manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
<ul>
<li>Deliver exceptional customer service while listening and consulting customers and deal with all situations</li>
<li>Following up with customers, services requested, estimated completion times etc</li>
<li>Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts</li>
<li>Deliver and discuss pricing estimates with customers as well as promoting shop services</li>
<li>Lead, manage, and train team while keeping in tune with our companies outlook</li>
<li>Supervise up to 5 employees</li>
<li>Oversee technicians’ inspections, diagnosing and repairing of domestic light duty trucks</li>
<li>Maintain inventory counts</li>
<li>Overall cleanliness and organization of the facility</li>
<li>Other duties as assigned Managing the techs and keep theem going thru day to meet expectations of the day</li>
<li>A minimum of 2 years of service experience</li>
<li>General automotive knowledge</li>
<li>Excellent customer service disposition</li>
<li>Good communication skills</li>
<li>Excellent selling skills</li>
<li>Leadership ability to dispatch work to techs</li>
<li>Team building skill</li>
</ul>
Benefits:
<ul>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>401k</li>
</ul>
Schedule:
<ul>
<li>Monday to Friday 8-5-5:30</li>
</ul>
Supplemental Pay:
<ul>
<li>The probationary period is 90 days from start-date. During this period you will be evaluated for quality of work as well as your fitment in the workplace. Exemplary work is expected throughout the entire probationary period, and is expected during your entire employment following this period. Your ability to do as asked. If you do not follow these guidelines of what is asked you will be terminated.</li>
</ul>
Job Type: Full-time
Pay: $20.00 - $40.00 per hour or we can work commission based
Work Location: In person Shop is in Bellingham Mass
 #hc196866

Automotive service advisor-Automotive service manager

<h3>Job Description</h3>
Job DescriptionDescription:
Description
Bobcat of Boston is under new ownership! Join our Bobcat of Boston team. As part of the family that includes Bobcat of New Hampshire, Bobcat of Cape Cod and Bobcat of South Shore, we're looking for individuals who are passionate about our brand and are excited to be a part our growth. Are you interested in a career in the equipment industry? Do you value your weekends for rest and relaxation? Look no further! At Bobcat of Boston, we are closed on weekends. Don't miss out on being part of our dynamic team.
 
Why Work Here
<ul>
<li>We have had significant growth over the last 4 years!</li>
<li>Our leadership has created an amazing work environment for our employees!!</li>
<li>Regular employee appreciation lunches are a thing and are also celebrated with our local first responders!</li>
<li>Laughing, working hard, enjoying the people you work with is what makes a great company.</li>
<li>Employees pay zero dollars out of their paycheck for employee health insurance! We also pay 75% of the cost for your dependent's health insurance. And, we pay the first $3,000/$6,000 of the deductible.</li>
<li>We give you a 100% company match up to 4% on your 401(k) retirement plan contributions! That’s a dollar-for-dollar match!</li>
<li>Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays!</li>
</ul>
More About Us
<ul>
<li>We are the region’s premier source of compact landscape, construction and snow removal equipment.</li>
<li>Our team owns the largest Bobcat dealers in Northern New England.</li>
<li>We have one of the largest rental fleets in the region.</li>
<li>We offer some of the newest and most advanced equipment including Bobcat's newest Garden Maintenance Equipment (GME).</li>
</ul>
Essential Responsibilities
<ul>
<li>Greet customers and work to build a good customer relationship that creates confidence in the company’s products and services.</li>
<li>Work with customers to determine service needs. Refer to service history and recommend additional needed service, where appropriate relating to maintenance work, parts and accessories, to ensure complete customer satisfaction.</li>
<li>Schedule customers for specific drop off and pick up times.</li>
<li>Accurately estimate and document all work and associated charges on the repair order. Confirm how costs will be covered – by customer, through warranty/extended warranty, or company policy.</li>
<li>Issue repair order to service technician to get work order completed.</li>
<li>Keep customer informed and updated on the repair status of their equipment, including parts on order and status of total cost of the repair.</li>
<li>Once completed, verify that quality control audits have been done to ensure completion of the work according to the customer’s request. Review and explain repairs and associated costs with customers.</li>
<li>Call the customer and arrange for pick up and payment of services.</li>
<li>Close work orders in a timely manner.</li>
<li>Handle minor customer concerns and complaints and work to provide positive resolution to satisfy the customer.</li>
<li>Escalate more complex issues to the Service Supervisor for resolution.</li>
</ul>
 Requirements:
Requirements
Essentials to be Qualified
<ul>
<li>1-2 years of experience as a service writer in the equipment, construction or motor vehicle industry.</li>
<li>Excellent customer service skills.</li>
<li>Solid computer proficiency</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong work ethic including being dependable and punctual.</li>
<li>Strong computer proficiency and basic math skills.</li>
<li>Ability to pass criminal background screening.</li>
<li>Meet the physical demands including lifting 15 lbs., sitting, standing, talking, typing and related physical activities.</li>
</ul>
Important Details
<ul>
<li>Highly Sought After Schedule: Monday – Friday, 7:30 am – 4:30 pm! No weekends!</li>
<li>Work Location: Bobcat of Boston, 20 Concord Street, North Reading, MA</li>
<li>All Our Locations: Bobcat of New Hampshire (Chichester, NH and Hudson, NH), Bobcat of Cape Cod (Bourne, MA), Bobcat of South Shore (Bridgewater, MA) and Bobcat of Boston (North Reading, MA)</li>
<li>Pay: competitive hourly rate based on experience (42.5 hour workweek). Remember, great benefits are also part of your total compensation.</li>
<li>Benefits enrollment is first of month following 30 days of employment.</li>
<li>Benefits: Health Insurance (100% company paid for Employee, 50% for 2-Person and Family coverage), Health Reimbursement Account with generous company contribution toward deductible, Dental (75% company paid), Life (100% company paid), Vision (100% employee paid), 401(k) Retirement Plan with generous 100% match up to 4% of annual salary.</li>
<li>Paid Time Off (PTO) bank accrued weekly, Paid Holidays (8) and Floating Holiday (1).</li>
</ul>
Get Started
Click "Apply Now" to get started.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by applicable federal, state or local laws.

Service Writer

<h3>Job Description</h3>
Job DescriptionKey Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Test to check systems and components are secure and working properly.</li>
<li>Isolate the systems or components that might have caused the problem.</li>
<li>Drive the vehicle for testing purposes and inspect and refill fluid levels as necessary.</li>
<li>Ensure tire pressure for proper inflation</li>
<li>Clean and lubricate fittings as needed</li>
<li>Install a new oil drain plug and new oil filter and communicate oil levels to teammates.</li>
<li>Maintain efficiency and accuracy in diagnosing as well as repairing vehicles.</li>
<li>Repair or replace worn parts ahead of the vehicle’s breakdown or damage.</li>
<li>Use power tools, machine tools, and common hand tools to perform various tasks.</li>
</ul>
Qualifications
<ul>
<li>Deep understanding of automobiles and speedy diagnostic abilities</li>
<li>Effective analytical and communication skills and eagerness to improve</li>
<li>Ability to learn new technology, repair and service procedures, and specifications</li>
<li>Ability to operate electronic diagnostic equipment</li>
<li>Valid driver’s license and clean driving record</li>
</ul>
Technician Benefits
<ul>
<li>Uniforms provided</li>
<li>Work environment OSHA certified to current Air Quality Standards</li>
<li>Highly productive shop</li>
<li>Career advancement opportunities, promote from within</li>
<li>ASE and state inspection certification reimbursement and all training expenses paid to further your career</li>
<li>Clean and professional work environment</li>
<li>Competitive wages</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Quick Lube Technician - White River Chevrolet

<h3>Job Description</h3>
Job DescriptionAre you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service advisor positions offering a commission based compensation, depending on experience, with a career path to grow. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Oversee service orders and flow of drive lane</li>
<li>Ensure that customers receive prompt, courteous, and effective service</li>
<li>Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer</li>
<li>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</li>
<li>Ensure the daily inventory of technicians' time is consistently sold to service customers</li>
<li>Distribute work between technicians efficiently</li>
<li>Answer technical questions about vehicle problems, warranties, services, and repairs</li>
<li>Maintain Customer Happiness scores at or above company standards</li>
<li>Assist in diagnosing vehicle problems; order parts and tools as necessary</li>
<li>Oversee administration of warranty claims as well as training and supervising of the service department</li>
<li>Set schedules and assigns tasks to service department employees</li>
<li>Reinforces company policies and adheres to company standards</li>
<li>Encourages compliance with applicable laws and regulations</li>
<li>Maintain a good working relationship with factory(s) and foster positive employee relations</li>
<li>Collaborate with upper management to make service department hiring and discipline decisions</li>
</ul>
Qualifications
<ul>
<li>Excellent organizational skills</li>
<li>Demonstrated ability to manage others</li>
<li>Time management skills</li>
<li>Fantastic communication skills with your customers</li>
<li>Professional, well-groomed personal appearance</li>
<li>Consistent record of service and sales success</li>
<li>Strong record of positive customer satisfaction results</li>
<li>Team-oriented and self-motivated</li>
<li>Able to work with little supervision</li>
<li>Clean driving record and valid driver’s license</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Service Advisor - Key CDJR of Rochester

<h3>Job Description</h3>
Job DescriptionAre you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service technician positions paying up to $65.00 flat rate, depending on experience and certifications, with opportunity to grow.Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Perform work specified on the repair order with efficiency and in accordance with the dealership standards</li>
<li>Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment</li>
<li>Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.</li>
<li>Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of the time needed for additional repairs</li>
<li>Execute repairs under warranty to manufacturer specifications</li>
</ul>
Qualifications
<ul>
<li>2+ years of Service Technician experience preferred</li>
<li>High school diploma or equivalent, ASE Certification required</li>
<li>B level qualifications, including Diagnostic, Electrical, and Engine Repair</li>
<li>Dexterity, requiring a steady hand, excellent hand-eye coordination</li>
<li>Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment</li>
<li>Excellent customer service skills and basic computer competencies</li>
<li>Positive, friendly attitude, along with an eagerness to improve</li>
<li>Enjoy working in a dynamic environment</li>
<li>Teammate with the ability to collaborate with others effectively</li>
<li>Ability to learn new technology, repair and service procedures, and specifications</li>
<li>Valid driver's license and clean driving record</li>
</ul>
Technician Benefits
<ul>
<li>Uniforms provided</li>
<li>Work environment OSHA certified to current Air Quality Standards</li>
<li>Highly productive shop</li>
<li>Career advancement opportunities, promote from within</li>
<li>ASE and state inspection certification reimbursement and all training expenses paid to further your career</li>
<li>Clean and professional work environment</li>
<li>Competitive wages</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid personal time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Service Technician - Key CDJR of Portsmouth

Dealership Service Advisor - Key Buick GMC of Rochester

<h3>Job Description</h3>
Job Description
About the team and position
We're looking for a skilled and self-motivated Mobile Heavy Duty Diesel Mechanic or Mobile Heavy Duty Diesel Technician to join our growing team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a variety of diesel engines and heavy equipment at Carvana locations. If you're passionate about diesel technology, thrive on variety, and enjoy providing top-notch service, we encourage you to apply!
Why You'll Love Working Here
We're proud to offer our team members a supportive, collaborative environment and outstanding benefits.
<ul>
<li>Competitive Pay &amp; Benefits:</li>
<ul>
<li>Competitive hourly compensation and overtime opportunities </li>
<li>Comprehensive medical, dental, and vision coverage</li>
<li>Matching 401k</li>
<li>PTO: Accrue 104 hours in your first year!</li>
<li>Tool Allowance: Receive a $500 annual tool allowance to keep your equipment up-to-date.</li>
<li>Boot Allowance: Get a $100 boot allowance every 6 months to ensure you have the right gear.</li>
</ul>
<li>Investments in Your Future:</li>
<ul>
<li>ASE certification reimbursement (we cover the cost!)</li>
<li>Tuition reimbursement and student loan repayment programs</li>
<li>Opportunities for growth and advancement within a rapidly expanding company</li>
<li>Internal training, including classroom time for DTNA ARC Certification</li>
</ul>
<li>Unique Perks:</li>
<ul>
<li>Carvana employee discount on vehicle purchases</li>
<li>Pet benefits and much more!</li>
</ul>
</ul>
What you'll be doing
<ul>
<li>Travel to designated locations to perform mobile diagnostics, troubleshooting, and repairs on diesel trucks, trailers, heavy equipment, and other diesel-powered machinery.</li>
<li>Providing Fleet Maintenance services for our ever-growing fleet of car-hauling equipment.</li>
<li>Diagnose and repair issues related to engines, transmissions, electrical systems, hydraulic systems, brakes, and other components.</li>
<li>Conduct preventative maintenance, electrical/ mechanical diagnostics, and mechanical repair.</li>
<li>Utilize diagnostic software and tools to identify and resolve complex mechanical and electrical problems.</li>
<li>Maintain accurate service records, documenting all repairs, parts used, and hours worked.</li>
<li>Communicate effectively to explain repairs, provide estimates, and ensure satisfaction.</li>
<li>Manage and maintain a clean and organized service vehicle, ensuring all necessary tools and parts are stocked.</li>
<li>Adhere to all safety regulations and company policies.</li>
<li>Provide exceptional service and represent the company professionally at all times.</li>
<li>Other duties as assigned.</li>
</ul>
What you should know
<ul>
<li>Our top technicians have extensive knowledge in both Electrical and Mechanical Diagnostics.</li>
<li>Preventative Maintenance is a priority, but the ideal candidate should be knowledgeable and proficient in troubleshooting and repair of: HVAC, Braking systems and wheel end components, Engine systems, Emissions and Aftertreatment, and Electrical.</li>
<li>This is a mobile technician; travel is required 100% of the time</li>
</ul>
What you should have
<ul>
<li>High school diploma or GED required; associate's degree or certificate in diesel technology, heavy equipment repair, or a related field preferred.</li>
<li>3+ years experience as a diesel technician, preferably with mobile service experience.</li>
<li>Strong knowledge of diesel engine systems, hydraulics, electrical systems, and diagnostics.</li>
<li>Proficiency with diagnostic software and tools.</li>
<li>Valid driver's license with a clean driving record</li>
<li>Ability to work independently and manage time effectively in a mobile environment.</li>
<li>Excellent problem-solving and critical-thinking skills.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to lift heavy objects and perform physically demanding tasks in various weather conditions.</li>
<li>Parts and Service management with TMT and TMW </li>
<li>DiagnosticLINK for DD13 motor diagnostics</li>
<li>ToolBox for Wabco Air systems</li>
<li>Service Ranger for Eaton Transmission Diagnostics tools like JPRO or other universal or band specific equipment for electrical diagnostics. </li>
</ul>
It would be great if you also had
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
<ul>
<li>Must be able to read, write, speak and understand English.</li>
</ul>
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Mobile Fleet Diesel Technician (No on-call or roadside service)

<h3>Job Description</h3>
Job DescriptionAre you a motivated professional who wants a career path where you can grow and advance in the automotive industry? Then Key Auto is the place for you. We have service advisor positions offering a commission based compensation, depending on experience, with a career path to grow. Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.
 
Responsibilities
<ul>
<li>Oversee service orders and flow of drive lane</li>
<li>Ensure that customers receive prompt, courteous, and effective service</li>
<li>Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer</li>
<li>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</li>
<li>Ensure the daily inventory of technicians' time is consistently sold to service customers</li>
<li>Distribute work between technicians efficiently</li>
<li>Answer technical questions about vehicle problems, warranties, services, and repairs</li>
<li>Maintain Customer Happiness scores at or above company standards</li>
<li>Assist in diagnosing vehicle problems; order parts and tools as necessary</li>
<li>Oversee administration of warranty claims as well as training and supervising of the service department</li>
<li>Set schedules and assigns tasks to service department employees</li>
<li>Reinforces company policies and adheres to company standards</li>
<li>Encourages compliance with applicable laws and regulations</li>
<li>Maintain a good working relationship with factory(s) and foster positive employee relations</li>
<li>Collaborate with upper management to make service department hiring and discipline decisions</li>
</ul>
Qualifications
<ul>
<li>Excellent organizational skills</li>
<li>Demonstrated ability to manage others</li>
<li>Time management skills</li>
<li>Fantastic communication skills with your customers</li>
<li>Professional, well-groomed personal appearance</li>
<li>Consistent record of service and sales success</li>
<li>Strong record of positive customer satisfaction results</li>
<li>Team-oriented and self-motivated</li>
<li>Able to work with little supervision</li>
<li>Clean driving record and valid driver’s license</li>
</ul>
Benefits
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Paid time off and vacation</li>
<li>Short/Long Term Disability/Flex/Life</li>
<li>Growth opportunities</li>
</ul>

Dealership Service Advisor - White River Chevrolet

<h3>Job Description</h3>
Job DescriptionDescription:
Ready to Shift Gears? Bring Your Hospitality Skills to Tulley Automotive Group!
 
Tulley Mazda in Nashua is looking for friendly, motivated Service Advisors to join our fast-growing team. If you’re passionate about delivering outstanding customer service and looking for a fresh, exciting career path, we want to hear from you.
 
Coming from a hospitality background? Your experience in managing fast-paced environments, juggling priorities, and making customers feel valued makes you a perfect fit. No prior automotive experience? That’s okay — we offer hands-on training to set you up for success in the service lane.
 
Already an experienced Service Advisor? Whether you’ve worked in a dealership, independent repair shop, quick lube center, or tire store, you'll find a supportive team and real opportunities to grow your career here at Tulley.
 
Bring your skills, energy, and enthusiasm to Tulley and help us deliver the kind of exceptional experiences that keep our customers coming back.
 
Reach out to John Peavey, Mazda Service Manager, today to schedule your interview and take the next step in your career with Tulley Mazda.
 
Key Responsibilities:
<ul>
<li>Greet customers promptly and professionally when they arrive at the service department </li>
<li>Clearly communicate service and repair recommendations to customers, including estimated costs and timelines </li>
<li>Accurately document customer concerns and vehicle issues in service records </li>
<li>Coordinate vehicle inspections and diagnostic work with service technicians </li>
<li>Keep customers updated on service progress, changes in repair timelines, and any additional recommended services </li>
<li>Review completed work with customers and explain all charges and services performed </li>
<li>Follow up with customers post-service to ensure satisfaction and encourage repeat business </li>
<li>Maintain knowledge of dealership services, manufacturer recommendations, and current promotions </li>
<li>Collaborate with parts department and service technicians to ensure timely and accurate repairs Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth &amp; learning, work-life balance, and equality.</li>
</ul>
 
Requirements:
 
Tulley Advantage:
<ul>
<li>Competitive Compensation;</li>
<li>Paid Time Off: Vacation Time | Personal Time | Holiday Time</li>
<li>401(k) plan with dealer contribution;</li>
<li>Employee Assistance Program (EAP);</li>
<li>Insurance: Medical, Dental, Vision, Accident</li>
<li>Disability Coverage: Short Term &amp; Long Term</li>
<li>Voluntary Life and AD&amp;D Coverage;</li>
<li>Employer Paid Life Insurance Policy.</li>
</ul>
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.

Automotive Service Advisor / Hospitality Professional

<h3>Job Description</h3>
Job DescriptionCompany Description 
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. &nbsp;
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. &nbsp;
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. &nbsp;
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.&nbsp;&nbsp;
Destination Monro -Your Career is Here!&nbsp;
Job Description 
About the Role:
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Salary Range: $16.00 - $18.00 per hour guarantee, with flat rate of $17- $35 per hour - Based on experience.
This role is eligible for additional compensation and incentives.&nbsp;
Responsibilities:
· Perform basic vehicle diagnostics to properly identify required repairs.
· Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
· Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
· Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
· Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures
· Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
· Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
· Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
· Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
· Perform other duties as assigned and required.
Qualifications 
Qualifications:
<ul>
<li>High School Diploma or equivalent.  &nbsp;</li>
</ul>
<ul>
<li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  &nbsp;</li>
</ul>
<ul>
<li>ASE certification and State Inspection license (where applicable) preferred. &nbsp;</li>
</ul>
<ul>
<li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) &nbsp;</li>
</ul>
<ul>
<li>Required to own a basic set of tools or participate in Monro’s tool purchase program.</li>
</ul>
Profile Summary:&nbsp;
<ul>
<li>Capable of performing basic automotive maintenance, repair, and tire services&nbsp;</li>
<li>Ability to diagnose problems identifying root cause and determine appropriate repair solution.&nbsp;&nbsp;</li>
<li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats&nbsp;</li>
<li>Strong customer service skills&nbsp;</li>
<li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.&nbsp;&nbsp;</li>
</ul>
Work Environment &amp; Physical Requirements:&nbsp;&nbsp;
This job operates in an automotive shop environment.&nbsp; The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:&nbsp;
<ul>
<li>Ability to work flexible hours, days, evenings, weekends, and holidays.&nbsp;</li>
<li>Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.&nbsp;</li>
<li>Frequent standing and walking for long periods of time.&nbsp;</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.&nbsp;</li>
</ul>
 Additional Information 
 &nbsp;
Benefits:  &nbsp;
<ul>
<li>
Performance based incentives  &nbsp;
</li>
</ul>
<ul>
<li>
Paid vacation and holidays for Full-Time Teammates&nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for ASE Certifications  &nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for State Inspection Licenses, where applicable  &nbsp;
</li>
</ul>
<ul>
<li>
401k eligibility immediately upon hire&nbsp;
</li>
</ul>
<ul>
<li>
Direct Deposit&nbsp;
</li>
</ul>
<ul>
<li>
Employee Discounts&nbsp;
</li>
</ul>
<ul>
<li>
Healthcare, Vision, and Dental for Full time teammates  &nbsp;
</li>
</ul>
<ul>
<li>
Employee Access Perks&nbsp;
</li>
</ul>
<ul>
<li>
Career Advancement Opportunities&nbsp;&nbsp;
</li>
</ul>
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  &nbsp;
  &nbsp;
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  &nbsp;
Your next Destination!
Growth Opportunity: 
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates&nbsp;receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to&nbsp;race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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