Job Description
Job DescriptionSalary: $68,000-$78,000
Join our team and help us create a community where people find hope and discover possibility.
The Upper Valley Haven provides temporary shelter, permanent supportive housing, food, and problem solving to those in need. We are committed to delivering essential human services to the people of the Upper Valley we are large enough to make a difference while creating a warm, human experience for all we serve. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Position Summary
The Family Programs Supervisor provides leadership, clinical oversight, and program support for services offered to families in shelter and supportive housing. This role supervises Family Services Coordinators, Shelter Staff, Per Diem Staff, and the Childrens Services Program. As a member of the Havens Leadership Team, the Supervisor contributes to organizational planning and represents the Haven in the community.
Key Responsibilities
- Provide supervision and coaching to program staff
- Oversee daily operations of family shelter, supportive housing and children's programs
- Ensure trauma-informed, mission-aligned service delivery
- Support program development, documentation, and evaluation
- Lead or participate in training, hiring, onboarding, and performance reviews
- Build and maintain community partnerships
- Participate in a 5-week rotation of on-call coverage (FridayFriday)
Qualifications
- Masters degree in social work, Psychology, Human Services, or related field
- 5+ years experience supporting families experiencing poverty or homelessness
- Supervisory experience and strong operational skills
- Knowledge of mental health, substance use, and trauma-informed care
- Strong communication and team leadership skills
Benefits
- Medical, dental, and vision insurance, life insurance
- 403(b) retirement plan with employer match
- Over 5 weeks of paid time off annually plus paid holidays
- Funded learning & development opportunities
- Dog-friendly workplace
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
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