eQMS MasterControl SME

Job Description

Job Description

Position Summary:
We are looking for a highly organized and technically proficient contractor to streamline and optimize our existing MasterControl Training Module. The ideal candidate will bring hands-on IT capabilities, a deep understanding of eQMS platforms—specifically MasterControl—and experience consolidating documentation and configuring training workflows. This role will focus on enhancing user experience, ensuring compliance, and building scalable training functions within the system.

Key Responsibilities:

• Assess the current state of the MasterControl Training Module and identify opportunities for optimization and streamlining.
• Consolidate training documents and associated information into a coherent, searchable, and compliant structure.
• Configure the training function in MasterControl to support role-based training, auto-enrollment, reminders, and escalation workflows.
• Set up and manage multiple info card types to support various training and quality documentation categories.
• Develop and implement scalable, intuitive solutions that reduce administrative burden and enhance system usability.
• Collaborate with cross-functional teams including Quality Assurance, IT, and HR to ensure the training module aligns with organizational and regulatory needs.
• Provide technical support and hands-on configuration within MasterControl including templates, workflows, user groups, and metadata.
• Assist in the development of SOPs and documentation related to system use, configuration, and training processes.
• Support the deployment of MasterControl training and onboarding materials for end users and administrators.

Qualifications:

• Proven experience configuring and managing MasterControl (preferably in a regulated industry such as medical device, biotech, or pharma).
• Strong understanding of eQMS systems, training module configuration, and document management.
• Experience with document consolidation and system optimization.
• Proficiency with configuring info cards, workflows, templates, and training hierarchies.
• Solid IT skills with the ability to perform hands-on configuration, troubleshooting, and user support.
• Strong communication and collaboration skills, with the ability to work independently and cross-functionally.
• Familiarity with FDA 21 CFR Part 11, ISO 13485, and other applicable regulatory requirements is a plus.

Preferred Qualifications:

• Experience supporting audits or validation of eQMS systems.
• Experience with or knowledge of CAPA Modules
• Background in instructional design or adult learning principles related to training system development.
• Previous experience as a contractor or consultant for quality system implementations.

Company DescriptionBeacon Hill Life Sciences, a part of BHSG, a specialty division, is a national staffing organization that provides contract, direct (permanent), FSP/outsourcing and consulting to pharmaceutical, medical device, biotech and contract research organizations.

Beacon Hill Life Sciences places contractors in all 50 states by seamlessly coordinating recruiting resources in local and regional markets with Beacon Hill Life Sciences National Recruiting & Delivery, a dedicated national recruiting team that focuses exclusively on national accounts, supporting regional recruiting operations and delivering contractors to all markets in the U.S.

Whether start-ups or the Fortune 500, the public or private sector, Beacon Hill Life Sciences matches world class talent with exceptional opportunities.

Company Description

Beacon Hill Life Sciences, a part of BHSG, a specialty division, is a national staffing organization that provides contract, direct (permanent), FSP/outsourcing and consulting to pharmaceutical, medical device, biotech and contract research organizations.\r\n\r\nBeacon Hill Life Sciences places contractors in all 50 states by seamlessly coordinating recruiting resources in local and regional markets with Beacon Hill Life Sciences National Recruiting & Delivery, a dedicated national recruiting team that focuses exclusively on national accounts, supporting regional recruiting operations and delivering contractors to all markets in the U.S.\r\n\r\nWhether start-ups or the Fortune 500, the public or private sector, Beacon Hill Life Sciences matches world class talent with exceptional opportunities.