Job Description
Job Description
The Intake and Eligibility Specialist will perform initial intake and eligibility assessment of clients seeking services through the Division of Child & Family Services. Assist clients in completion of subsidy application process and verification of documentation.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We offer:
- Pay Range $22.00 - $24.00
- Casual work environment
- 4 weeks of Paid Time Off
- Medical
- Dental
- Vision
- Paid Life Insurance
- Tuition reimbursement up to $5000 per year
- 12 paid holidays
- Paid sick leave
- Career advancement and professional development
- 5% contribution to your 401K whether you participate on your own or not.
- Great co-workers and a great mission with an outstanding Community Action Agency
Duties and Responsibilities
- Coordinate with Program to ensure program capacity.
- Communicate with clients via telephone, internet and in person and advise of program requirements.
- Enter client information into appropriate databases. Ensure all data is entered accurately in all required databases, including Kinderwait, Child Plus,and eCCIMS.
- Ensure all required documents are included in the child’s file.
- Process all status changes for enrolled children.
- Complete reassessments as required by the funding source.
- Develop and maintain relationships with key stakeholders.
- Assist with the administration and record-keeping of the program.
- Provide Intake Manager with client tracking numbers as requested.
Successful Candidate will Possess:
- Proficient computer skills required in basic computer software and data collection systems.
- Demonstrated ability to prioritize work and problem solve.
- Excellent customer service, organizational, interpersonal, oral and written communication skills.
- Ability to maintain accurate records and maintain confidentiality of information.
- Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
- Bilingual skills (English, Spanish, Khmer) desired.
- Evidence of recent Mantoux, physical exam, and MMR.
- CORI/DCF/Fingerprinting.
- 1-2 years’ experience providing intake and referral services, community outreach or other related social service functions.
Education:
HS or equivalent required
EEO/Vets/Disabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.