Job Description
Job Description
Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place-making. We develop, build, and manage exceptional residential and mixed-use communities across high-growth markets throughout Southern New England and beyond.
We are vertically integrated, our core business lines include:
- Construction: Preconstruction, estimating, and construction management.
- Asset Management, Development & Investment: Ground-up multifamily, light retail, hospitality, and value-add repositioning.
- Property & Asset Management (Bria):Operating, leasing, and resident experience, creating spaces people are proud to call home.
Our core values shape how we act, partner, and lead:
- We do hard things.
- We take ownership.
- We value relationships.
- We grow or die.
Role Overview
The Maintenance Manager for Bria will play a pivotal role in our proactive maintenance team that stays ahead of issues to prevent them from escalating, and when challenges arise, promptly respond, to ensure our residents can swiftly return to enjoying their lives. The Maintenance Manager will ensure the effective and efficient maintenance of our properties, contributing to the overall satisfaction and well-being of our residents.
Key Responsibilities
- Team Leadership:
- Supervise, train, and mentor a team of maintenance technicians and contractors.
- Delegate tasks, set priorities, and ensure that the teamoperatescohesively and efficiently.
- Foster a positive work environment that promotes teamwork, growth, and accountability.
- Property Maintenance:
- Oversee and perform routine inspections of properties toidentifymaintenance needs, safety concerns, and code compliance issues.
- Coordinate and execute maintenance and repair tasks, including plumbing, electrical, HVAC, carpentry, and general upkeep.
- Respond promptly to maintenance requests from residents and property management staff.
- Maintainaccuraterecords of maintenance activities, repairs, and costs.
- Vendor Management:
- Manage relationships with external vendors, contractors, and suppliers to ensure high-quality service delivery.
- Obtain competitive bids for projects, negotiate contracts, and ensure work is completed within budget and timeline constraints.
- Monitor vendor performance, addressing anyissuesand seeking opportunities for improvement.
- Budget and Inventory:
- Assistin developing and managing the property maintenance budget, ensuring cost-effective solutions.
- Maintain an inventory of maintenance supplies, tools, and equipment, replenishing as needed.
- Emergency Response:
- Develop and implement emergency response plans for maintenance-related incidents such as leaks, power outages, and equipment failures.
- Ensure 24/7 response availability from the maintenance team for critical maintenance issues and emergencies.
- Regulatory Compliance:
- Stay up to date with relevant regulations, building codes, and safety standards to ensure properties are in compliance.
- Implement and enforce safety protocols to prevent accidents and promote a secure environment.
Qualifications & Skills
- 5 + years of progressive property maintenance or facilities management experience in large-scale Class-A residential properties.
- Technicalexpertisein a broad range of maintenance areas, including carpentry, electrical, plumbing, HVAC, and general repairs.
- A proven ability to think critically and execute repairs and solutions without reliance on third-party vendors.
- Detail-oriented and highly organized, with a proven ability to manage multiple tasks, prioritize, communicate, and delegate.
- Strong analytical and problem-solving skills toidentifyissues and develop effective solutions.
- Strong understanding of property management operations.
- Effective communication skills to collaborate with cross-functional teams, property managers, and external stakeholders.
- Willingness to embrace the mission and values of the company.
- Willingness to work flexible hours, including evenings, weekends, and on-call rotation for emergencies.
- A valid driver's license isrequiredfor property inspections and overseeing maintenance activities.
Why Join Us / What We Offer
• Comprehensive benefits: medical, vision, life insurance.
• Paid time off, holidays, and vacation.
• 401(k) with company match, plus tuition reimbursement.
• Opportunity for professional advancement and exposure across functions.
• Participation in project-level investment / equity opportunities.
• A culture grounded in craftsmanship, accountability, relationships, and innovation.
Equal Employment Opportunity Statement
The Procopio Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.