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Front Desk Representative

Lumina Agency INC
locationLawrence, MA, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionCompany Description

At Lumina Agency INC, we believe that first impressions matter. We are a growing agency committed to professionalism, organization, and exceptional client experience. Our team thrives in a structured yet welcoming environment where collaboration, efficiency, and growth are part of our daily culture. We value individuals who bring reliability, attention to detail, and a positive presence to the workplace.

Job Description

We are seeking a confident and organized Front Desk Representative to serve as the first point of contact for visitors, clients, and internal staff. This role is essential to maintaining smooth front-office operations while delivering a professional and welcoming experience. The ideal candidate is detail-oriented, communicative, and comfortable managing multiple tasks in a fast-paced office setting.

Responsibilities

  • Greet and assist visitors, clients, and staff in a professional manner

  • Answer and direct phone calls, emails, and general inquiries

  • Manage front desk operations, including scheduling and office coordination

  • Maintain organized records and support administrative processes

  • Coordinate communication between departments as needed

  • Ensure the reception area remains professional and well-organized

Qualifications

  • Strong communication and interpersonal skills

  • Professional appearance and customer-focused mindset

  • Excellent organizational and time-management abilities

  • Comfortable handling multiple tasks with accuracy and discretion

  • Basic computer proficiency and office systems familiarity



Additional Information

  • Competitive salary within the $44,000 – $48,000 range

  • Opportunities for professional growth and internal advancement

  • Supportive and structured work environment

  • Skill development in administration, communication, and office operations

  • Stable full-time position with consistent schedule

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