Clinical Applications Speciali

Job Description

Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Clinical Applications Support Engineer, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You Will:

• Provide L1 technical support to clinicians and other healthcare professionals on the use of clinical software applications.
• Troubleshoot and resolve technical issues related to clinical software applications.
• Develop and deliver training materials and workshops on the use of clinical software applications.
• Assist in the implementation and configuration of clinical software applications.
• Monitor and maintain the performance of clinical software applications.
• Document procedures and processes related to clinical software applications.
• Participate in the development and implementation of new clinical software applications.
• Work with other IT teams to ensure the integration of clinical software applications with other systems.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• You have a structured work approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success In This Role, You Must Have:

• Bachelor's degree in Computer Science, Information Technology, Medical Imaging or a related field.
• 1+ years of experience in providing technical support to healthcare professionals.
• Experience with clinical software applications, including electronic health records (EHRs), Radiology Information Systems (RIS), or similar.
• Strong troubleshooting and problem-solving skills.