Job Description
Job DescriptionCompany Description
About Us
At Next Coms Talk, we specialize in delivering clear, effective, and professional communication solutions to help businesses connect with their audiences. With a strong foundation in customer interaction and internal messaging strategies, we are committed to excellence, innovation, and the personal growth of every member of our team.
Job Description
Job Description
We are currently seeking a Front Desk Agent to join our dynamic team in Boston, MA. This role is essential in creating a welcoming and efficient environment for our visitors and clients. The Front Desk Agent will serve as the first point of contact and is expected to maintain a high level of professionalism and customer service.
Responsibilities
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Greet and assist visitors in a friendly and professional manner
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Answer and direct phone calls promptly
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Handle incoming and outgoing mail and packages
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Maintain a clean and organized reception area
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Provide administrative support to staff as needed
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Manage appointment scheduling and meeting room bookings
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Perform basic data entry and record-keeping tasks
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Ensure security protocols are followed for all guests and staff
Qualifications
Qualifications
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High school diploma or equivalent required
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Previous experience in a front desk, receptionist, or administrative role preferred
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Strong verbal and written communication skills
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Excellent organizational and multitasking abilities
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Proficiency with office software and telephone systems
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Professional appearance and demeanor
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Ability to remain calm and courteous in a fast-paced environment
Additional Information
Benefits
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Competitive salary based on experience
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Opportunities for professional growth and advancement
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Supportive and collaborative work environment
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On-the-job training to develop administrative and customer service skills
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Full-time stable schedule