Job Description
Job Description
Job Title: Resident Service Designee
Location: Weston, MA
Employment Type: Salary - Exempt
Salary Range: Competitive
Department: Resident care
About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Position Summary: The Resident Service Designee supports the Director in managing nursing services, in managing nursing services, coordinating care, ensuring compliance with policies, and maintaining quality. Oversees medication delivery, staff training, and contributes to residents' physical, emotional, and social needs to promote independence and quality care.
Key Responsibilities:
- Responsible for ensuring clinical services are provided in accordance with state regulations, accepted clinical standards, agency policy and standards.
- Assist in the coordination and management of nursing and personal care attendant services provided to residents.
- Provides nursing services to residents
- Resident Teaching
- Wellness counseling
- Health Promotion
- Disease Prevention
- Provision of care and services to residents whose conditions are chronic and stable
- Verifying residents’ medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
- Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations.
- Assisting in the coordination and management of care and services for residents through the following:
- Move in Process
- Collect and document objective and subjective data and observations for the pre-move in assessment, review of paperwork and contribute to initial service plan development.
- Assessment and Service Plan
- Identify needs for additional assessment, health monitoring or other coordination of care needs Move in Process
- Service Plan review Process
- Coordinate resident’s health care in collaboration with residents, families and outside health care agencies, including referral when indicated
- Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.
- Staff Training, Education and Supervision
- Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
- Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
- Reviews documentation and communication of Resident Care Services associates
- Supervises assigned personnel in the delivery of nursing services and assistance with activities.
- Proper, Accurate Documentation o Delegation
- Provides delegation, in accordance with state regulations and Community policy.
- Available after-hours for issues related to current residents’ needs; may be required to come into the Community or conduct offsite assessment at these times.
- Infection Control
- Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.
- Move Out/Discontinuation of Services
- Assists residents who no longer require services o Quality Assurance
- Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
- Assists the Resident Service Director in monthly Resident Care Service staffing schedule. Available after-hours, on-call, related to Resident Care
- In coordination with the Resident Service Director, provides weekly reports to Executive Director, regarding any issues associated with the provision of core services, the managed residential community or the ALSA, summaries of which shall be provided to the governing authority, in accordance with the schedule established by the governing authority.
- Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director
Compliance & Safety
- Follows emergency procedures
- Understands the safety practices and procedures.
Communication
- Communicates effectively with supervisor and other staff
Education/Experience/Licensure/Certification:
- Must be a Licensed Practical Nurse or Registered Nurse, licensed to practice in the state.
- Experience in Assisted Living, Home Health, Skilled Nursing and/or retirement center.
- Experience and passion in working with seniors.
- Experience in supervisory role and able to lead.
- Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
- Ability to maintain positive working relationships with residents, their families, peers and other staff members.
- In good physical and emotional health and free of communicable diseases.
Why You'll Love working for Us:
- Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
- HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
- Growth Opportunities: We promote and foster career development and continuous learning.
- Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
- Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspīr believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspīr strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
Licenses & CertificationsPreferred
- Registered Nurse
- Licensed Practical Nurse
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.