Job Description
Job Description Senior Property Manager
North Andover, MA
Competitive Pay
OVERVIEW
Our client is seeking a highly experienced Senior Property Manager to lead the day-to-day operations, financial management, and resident relations for a 230-unit project-based affordable housing apartment community in North Andover, MA. This role demands a strategic leader with exceptional financial acumen, strong team management skills, and a deep understanding of affordable housing regulations. The ideal candidate will ensure the property is financially sound, well-maintained, and provides an outstanding resident experience, with a focus on strong collections and lease enforcement.
WHAT YOU'LL DO
- Financial Management: Develop and manage annual budgets, meticulously monitor financial performance, aggressively manage rent collections, oversee vendor payments, prepare detailed financial reports, and manage capital improvement projects.
- Property Operations: Ensure the property is maintained to the highest standards, oversee maintenance operations, manage vendor relationships, ensure strict regulatory compliance, handle resident relations, and manage apartment turnovers.
- Team Leadership: Recruit, train, and supervise a team including an Assistant Property Manager (APM), Office Administrator, Resident Services Coordinator, Maintenance Supervisor, and two Maintenance Technicians; provide strong leadership and feedback, foster a positive work environment, and conduct regular team meetings.
- Leasing and Marketing: Develop and implement effective leasing and marketing strategies, monitor market trends, ensure high occupancy and resident retention, and oversee lease administration.
- Compliance and Risk Management: Ensure strict adherence to all local, state, and federal regulations, particularly those related to Section 8 and LIHTC programs; implement and enforce safety procedures, manage insurance claims, and ensure full compliance with fair housing regulations.
- Resident Behavior Management: Enforce lease agreements, manage resident behavior, and effectively address lease violations.
WHY YOU MATTER
- Inspire Team Excellence: Foster a motivating environment and provide personalized coaching to drive team performance and growth.
- Cultivate Resident Harmony: Build strong resident relationships through meaningful communication and proactive problem-solving, focusing on a positive experience.
- Champion Community Standards: Actively maintain and enhance community excellence, translating ownership goals into resident satisfaction and providing valuable feedback.
- Foster Community Connection: Build a strong sense of belonging through social events and a positive, inclusive culture.
- Ensure Resident Security and Stability: Provide a reliable and safe living environment, expertly handling emergencies.
WHAT IT TAKES
- 8-10 years of property management experience, with a proven track record of success in project-based Section 8 and LIHTC properties.
- TCS (Tax Credit Specialist) and COS (Certified Occupancy Specialist) or similar certifications are required.
- Expertise in affordable housing regulations, programs, and compliance audits.
- Proven ability to manage property portfolios, budgets, grants, and vendor relationships.
- Demonstrated skill in managing project timelines and budgets.
- Strong track record of building positive relationships with diverse resident populations and leading high-performing teams.
- Strong Financial background, with proven ability to manage collections, and review financial statements.
- Ability to enforce lease violations.
THE PERKS!
- Market Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Professional development opportunities.
- Generous vacation and leave policies.