Job Description
Job Description
Residential Supervisor
Location:
Boston, MA
Hours:
- Monday – Friday
- 4:00pm – 12:30am
Key Responsibilities:
- The Residential Supervisor directly supervises a residential team of evening and overnight residential counselors and house managers.
- The residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management teams who operate in the day.
- The Supervisor will coordinate staff coverage for the mobile evening counselors in their portfolio and is responsible for program content including the implementation of effective best practices (Motivational Interviewing, Harm Reduction, and Trauma Informed Care) and ensures the provision of high quality supports on a 24/7 basis.
- The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this team with the PSI Supportive Housing Case Management, Property Management and Facilities departments, as well as other PSI Departments.
- The Supervisor also provides leadership in crisis situations, will carry a cell phone, and will participate in responding to emergency calls in an on-call rotating schedule.
Qualifications:
- High School Diploma
- 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field
- Knowledge of landlord/tenant procedures, and/or subsidized housing programs.
- Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised)
- Familiarity with and commitment to Housing First as a model of permanent, supported, affordable housing
- Experience with Trauma-Informed Care
- Bilingual in Spanish and English – Preferred
Pay Rate:
- $25-29/ Hour – Depending on Experience
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP