Job Description
Job DescriptionWe are looking for an experienced O365 Administrator to oversee and optimize our Microsoft 365 environment in Salem, Massachusetts. This Contract-to-permanent position offers the opportunity to contribute to a dynamic and collaborative team while ensuring smooth operations of M365 services such as SharePoint Online, Exchange Online, and Azure-based tools. The role requires technical expertise, strong problem-solving skills, and the ability to deliver excellent support for faculty, staff, and students.
Responsibilities:
• Configure, manage, and support SharePoint Online to facilitate document storage, sharing, and team collaboration.
• Administer Exchange Online to ensure reliable email communication and security.
• Develop and implement PowerShell scripts to automate M365 administrative tasks, including user account management and permissions.
• Manage Azure-based M365 services, optimizing performance, security, and availability.
• Provide technical support for M365 applications, addressing user issues promptly and effectively.
• Monitor M365 system performance and generate reports on usage, security, and efficiency.
• Maintain accurate documentation of configurations, updates, and system changes.
• Support Microsoft Teams to enhance communication and collaboration within the organization.
• Ensure compliance with security best practices and standards across M365 services.
• Collaborate with other teams to integrate M365 applications seamlessly with university systems.• Associate's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in Microsoft 365 administration.
• Advanced knowledge of SharePoint Online and Exchange Online.
• Proficiency in PowerShell scripting for automation within the M365 environment.
• Solid understanding of Azure services and their integration with Microsoft 365.
• Familiarity with security protocols and compliance standards for M365 platforms.
• Strong communication and interpersonal skills to work effectively in a collaborative environment.
• Ability to work onsite three days per week in Salem, Massachusetts.