Job Description
Job Description
Service Advisor-Williamson Pump & Motor
Location: Epping, NH
Job Type: Full-Time
Work Location: In Person
About Us
Williamson Pump & Motor has been a trusted name in the pump and motor service industry for years, providing exceptional solutions and customer care. We are currently seeking a motivated and detail-oriented Service Advisor to join our dedicated Service Team.
As the first point of contact for our customers and Field Service Technicians, you’ll play a key role in ensuring smooth operations, timely communication, and excellent service delivery.
Why Join Us?
- Competitive pay
- Comprehensive benefits package (401k + match, health, dental, vision, life insurance, PTO)
- Supportive Team environment with room to grow.
- Monday-Friday schedule with occasional on-call rotation
Key Responsibilities
- Serve as the primary liaison between customers, vendors, and our service department
- Dispatch Field Service Technicians and coordinate job schedules
- Arrange customer appointments and outside inspections
- Manage phone calls, data entry and general administrative duties
- Support the service team with additional tasks as needed
What We’re Looking For
- High school diploma or equivalent
- Prior experience in Service, HVAC, Electrical, or related field preferred (training available for the right candidate)
- Strong phone etiquette, computer proficiency, and organizational skills
- Excellent verbal communication & people skills
- Attention to detail; and the ability to multitask in a fast-paced environment
- Problem-solving skills with both logical and creative approaches
- Ability to work independently and meet deadlines
Schedule
- 8-Hour shifts, Monday to Friday
- On-call availability as needed
Benefits
- 401(k) with company match
- Health, dental, and vision insurance
- Life Insurance
- Paid time off
If you are ready to bring your skills to a growing, customer-focused company, we’d love to hear from you!
Apply Today
Please include your resume and personal email address for further correspondence.