Job Description
Job Description
SCHEDULE FOR THIS POSITION:
Must be available to work both shifts, different days
Tasks and duties
- MUST have PEP/Hilton experience.
- Greeting guests on arrival.
- Undertaking front desk service duties.
- Administering check-in and check-outs.
- Assigning rooms and issuing keys.
- Delivering mail and messages.
- Processing guest payments and managing bills.
- Coordinating with porters, concierge, kitchen staff and housekeeping.
- Acting as a central source of information for guests during their stay.
- Processing food and beverage requests.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
Experience:
- Hotel experience: 1 year (Required)
- Front desk: 1 year (Required)
Compensation:
- Starting @ $17/hour