Job Description
Job Description
Location: 270 Windcrest Rd, North Clarendon VT
US Citizenship required for GE Aviation due to Export Control Government regulations. GE Aviation requires First Advantage background check (don't submit without having this ability, failure to perform check may result in removal from Fieldglass). Confirmation of background check will be required in the form of GE Aviation Access#. Finally, a form will need to be provided confirming appropriate checks have been ran. Please make sure understand requirements and contact the CAT team with questions | Deskside Support Role | 210 Columbian Avenue, Rutland, VT 05759 | conversion salary $22-24 | Top 2 Skills Break-fix, and Customer Service | Shift M-F 8 am-5 PM EST. [attached] Deskside role troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 1 years.
- Repair, test, image and clean PC’s, laptop, monitors, printers, and other relatedhardware.
- Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
- Experience with asset management. Install, move, add, and change. Large IMACevents expected for client printer migration and PC refreshes
- Assure that all tickets requiring follow up work and/or calls receive appropriateattention.
- Assist with installations, configurations, upgrades, patch, and other maintenance activesof server equipment. Perform backup, recovery, and security procedures both plannedor during emergency. Follow established procedures to detect, diagnose, andaccurately report outage of critical site applications.
- Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned or during emergency.
- Comfortable with face to face interactions as will be required to provide technical
- support to end users in-person at the customers site
- Back up and burn end user data.
- Assist in developing and documenting improvements to current processes. Assist other
- coworkers in resolution of end users’ technical issues across the program.
- Assist Site Leader in the execution of established processes and escalations.
- Ability to handle multiple projects
- Experience working in enterprise environment.
Company DescriptionAt AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
Company Description
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.