Medical Receptionist
Job Description
Job Description
Come work for the premier cardiology practice on Cape Cod with Dr. Mary Callahan at Cardiovascular Associates of Sandwich LLC. The ideal candidate is courteous, personable, and professional. If you’re a problem solver with a gift for making things run smoothly and alleviating patient concerns, please apply.
Work Hours and Benefits: This position is Monday through Friday from 9:00 AM to 5:00 PM with no weekends! We currently have one physician and one Cardiac Nurse Practitioner and are recruiting a Medical Assistant. We offer paid time off and other fringe benefits to qualified individuals.
Medical Receptionist Job Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
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Uses electronic medical records system, patient portal and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
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Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
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Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
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Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
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Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
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Ensures availability of treatment information by filing and retrieving patient records.
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Maintains patient accounts by obtaining, recording, and updating personal and financial information and collecting balances due from patients and enrolling them in our card on file program.
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Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, and placing and verifying receipt of supplies.
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Helps patients in distress by responding to emergencies and solving problems.
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Collects, sorts, distributes mail and messages.
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Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
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Maintains operations by following policies and procedures, reporting needed changes.
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Provides directions to the office to new patients, consulting practitioners, and vendors.
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Contributes to team effort by accomplishing related results as needed.
Medical Receptionist Skills and Qualifications:
- Active listening and communication skills
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Patient focus
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Courtesy
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Multi-tasking
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Flexibility
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Telephone skills
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Customer service
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Time management
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Organization
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Attention to detail
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Scheduling
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Computer skills and word processing
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Professionalism
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Quality focus
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Problem-solving
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Active listening
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Interpersonal relationship building
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Teamwork
Education & Experience:
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High school diploma or GED, associate’s degree in business administration or similar concentration a plus
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1+ year of experience working as a medical receptionist or in a medical office role
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Experience with eclinical works version 12 preferred
Company DescriptionWe offer a competitive salary, comfortable and pleasant working environment and adequate time to complete studies from a fixed location.
Company Description
We offer a competitive salary, comfortable and pleasant working environment and adequate time to complete studies from a fixed location.