Job Description
Job DescriptionSalary: $35,996.00 - $47,075.00
Job description
- Fields of Vision Eyecare is looking for an Ophthalmic Technician to join our growing team. The ideal candidate will possess strong communication and computer skills and extend superior patient service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.
PRIMARY RESPONSIBILITIES:
- Interacts with patients to accurately gather information and enter it into our electronic medical records system; information is related to patients health history, visual acuity measurements, refractometry (measurement for the glasses prescription), tonometry (measurement of eye pressure), etc.
- Conducts tests and measures eye muscle function, pupil size, and reactivity.
- Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
- Maintains professionalism to provide excellent customer service for patients; practices confidentiality and privacy protocols by following policies and HIPAA requirements.
- Assists in optical with glasses dispensing as needed
- Assists and cross covers team members and completes other special projects as requested.
PERFORMANCE FACTORS
- Attendance and dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.
- Communication and contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
- Relationships with others: The employee works effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company.
- Knowledge of what insurance plans the practice accepts: The employee is able to counsel patient on their benefits and answer questions about eligibility, deductibles and coverage.
QUALIFICATIONS AND SKILLS
- Must have computer skills and the ability to learn EMR system
- Strong ability to multi-task with high degree of accuracy, attention to detail a must
- Excellent customer service
- Strong analytical and problem solving skills
- Superior verbal and written skills
- Strong interpersonal skills essential
Job Type: Full-time
Pay: $35,966.00 - $47,075.00 per year