Job Description
Job Description
We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.
Responsibilities:
• Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing.
• Monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance.
• Collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance.
• Serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships.
• Participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends.
• Prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements.
• Utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently.
• Support continuous improvement initiatives by identifying opportunities to enhance processes and customer service.
• Coordinate with suppliers and field representatives to maintain smooth operations and timely delivery.
• Ensure adherence to company policies and procedures while meeting customer expectations.
• Associate's degree in business or a related field; a bachelor's degree is preferred.
• 3-5 years of relevant experience, ideally with aerospace customers.
• Strong verbal and written communication skills are essential.
• Experience with SAP R/3 or similar tools for purchase order management and reporting.
• Familiarity with contract administration and the ability to interpret contractual terms.
• Proven ability to work independently and manage time effectively.
• Prior experience collaborating with cross-functional teams such as engineering and program management.
• Bilingual skills are a plus, but not required.