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<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
<li>Shift Type: Full Time hours available&nbsp;</li>
<li>Minimum Age: At least 18 years of age&nbsp; </li>
<li>Housing Availability: Yes&nbsp;&nbsp;</li>
</ul>
Job Responsibilities&nbsp;
<ul>
<li>Work face to face with customers&nbsp;</li>
</ul>
<ul>
<li>Check guests in and out&nbsp;</li>
</ul>
<ul>
<li>Answer phones&nbsp;</li>
</ul>
<ul>
<li>Handle all customer needs&nbsp;</li>
</ul>
<ul>
<li>Always maintain a professional appearance and demeanor&nbsp;</li>
</ul>
<ul>
<li>Help resolve discrepancies with guest bills&nbsp;</li>
</ul>
<ul>
<li>Other duties as assigned&nbsp;</li>
</ul>
Job Requirements&nbsp;
<ul>
<li>Must be able to communicate fluently in English&nbsp;</li>
</ul>
<ul>
<li>Friendly, strong people skills&nbsp;</li>
</ul>
<ul>
<li>Somewhat strong computer skills&nbsp;</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509725 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job Description
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Compensation:
$16 - $17.50 hourly
Responsibilities:
<ul>
<li>Operate hotel switchboard, take calls and provide information and transfer calls</li>
<li>Take reservations over the telephone, through emails and in person, including groups</li>
<li>Welcome guests warmly, determine their needs, and manage the registration process.</li>
<li>Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.</li>
<li>Manage guest check-ins and check-outs appropriately</li>
</ul>
Qualifications:
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.</li>
<li>Availability to work flexible schedules, including weekends and holidays.</li>
<li>Physical ability to stand, walk, and lift up to 25 pounds as needed.</li>
<li>Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint</li>
</ul>
About Company 
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

<h3>Job Description</h3>
Job Description
Position Title: &nbsp;Receptionist Location: Wakefield, MA 01880
Pay rate: $19.59 hr/W2
Contract :5 months
Job Description:
Receptionist will be responsible for incoming calls to the main telephone line and transferring to their appropriate extension. Receive and sort incoming mail and process outgoing mail for office staff. Support and guide visitors to meeting rooms and redirect them to other locations as needed for support. Will serve as the direct contact for issuing building access badges take staff ID photos for employee badges and issue temporary/daily badges for visitors. Reconcile one-day badges. This is done by emptying the badge lockbox each morning and checking them against the list to make sure they are returned. Assist consumers with drop off documents. Examples Verifications Certificate of Regulatory Board Form Subpoena. Let approved vendors into space. For example vendor for vending machines paper delivery recycle bins. Prepare documents for scanning from various units as time permits. Restock paper in multifunction devices. Ensure office supplies are stocked and readily available.
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Now Hiring: Front Desk Receptionist - Fast Start & Great Pay!

<h3>Job Description</h3>
Job Description
Dual General Hotel Manager
We are seeking a highly experienced, strategic leader to join our hospitality group as the Managing Director for our two Hotels. The ideal candidate will have a robust background in hotel management and a proven track record of driving growth and operational excellence across multiple properties. This role requires a dynamic, visionary leader capable of overseeing the regional operations, financial performance, and overall guest satisfaction for our hotel portfolio. 
Key Responsibilities: 
- Oversee the operations of two hotels in the Northampton area, ensuring alignment with company standards and goals. - Develop and implement strategies to enhance revenue generation, profitability, and guest satisfaction. - Management Team building to lead and mentor department managers and other key leadership staff, fostering a culture of excellence and continuous improvement. - Monitor market trends and industry developments to maintain competitiveness and innovative approaches in hospitality management. - Ensure compliance with all company policies, industry regulations, and safety standards. - Analyze financial reports and performance metrics to identify areas for improvement and implement effective solutions. - Build and maintain strong relationships with clients, partners, and community leaders. - Strong understanding of budgets and forecasting, along with financial planning to achieve business objectives. - Full understanding of financial management and P&amp;L oversight. - Proficient in revenue and rate management 
Qualifications:
- Extensive experience in hotel management with a minimum of 8-10 years in senior leadership roles, including Food and Beverage with a la carte and banquet - Proven track record of successfully managing full-service hotels as well as limited-service hotels. - Exceptional interpersonal and communication skills. - Proficiency in hotel management software and other relevant technological tools. - Experience with Opera, Fosse, Simphony, HIA Accounting software a plus. - Experience with Marriott-branded hotels is preferred. 
Why Join Us:
- Be a part of a leading hospitality organization known for its commitment to excellence in service and innovation. - Lead a dynamic team dedicated to providing exceptional guest experiences across our portfolio of hotels. - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement within the hospitality industry. 
Suppose you are a visionary leader with a passion for the hospitality industry and a drive to achieve operational excellence. In that case, we invite you to apply for the Regional Managing Director position. Join us in elevating our brands and delivering outstanding hotel experiences. 
**How to Apply:**
Interested candidates are encouraged to submit their resume and cover letter detailing their experience and qualifications.

Dual Hotel General Manager

<h3>Job Description</h3>
Job DescriptionWhy You’ll Love This Guest Services Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Part Time Guest Services Representative position with Atlantic Aviation at&nbsp;ORH&nbsp;in Worcester, MA may be perfect for you! Pay:&nbsp;$18 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! &nbsp;In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Guest Services Representative job today! ResponsibilitiesGuest Services Representative Responsibilities
<ul>
<li>Provide customers with professional service and assistance</li>
<li>Making hotel and catering reservations for inbound and outbound aircraft</li>
<li>Processing customer purchases and fuel transactions</li>
<li>Work closely with line service personnel and pilots, ensuring all customer service needs are met</li>
<li>Occasional travel may be required to support another Atlantic location.</li>
<li>You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. &nbsp;</li>
</ul>
Required SkillsGuest Services Representative Qualifications
<ul>
<li>Customer service/hospitality experience</li>
<li>High school diploma or GED certificate</li>
<li>18 years of age</li>
<li>A valid state driver’s license</li>
<li>Ability to comprehend and perform basic math calculations</li>
</ul>
We maintain a drug-free workplace and perform pre-employment substance testing.

Guest Services Representative - Part Time

<h3>Job Description</h3>
The opportunity
Delaware North Sportservice is hiring part-time Suites Supervisors to join our team at TD Garden in Boston, Massachusetts. As a Suites Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay $20.00 - $22.00 / hour
Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/whatweoffer" target="_blank">https://careers.delawarenorth.com/whatweoffer</a>.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
<ul>
<li>Weekly pay</li>
<li>Employee assistance program&nbsp;</li>
<li>Training and development opportunities</li>
<li>Employee discounts</li>
<li>Flexible work schedules</li>
</ul>
What will you do?
<ul>
<li>Oversee inventory and estimates of food and beverage costs</li>
<li>Schedule all front of house suite team members for events</li>
<li>Assist with the hiring, training, and development of suite team members</li>
<li>Review financial information and monitor budgets to ensure efficient operations</li>
<li>Inspect suites, kitchen, and storage areas to ensure that health and safety regulations are adhered to </li>
</ul>
More about you
<ul>
<li>Minimum of 2 years of previous hospitality and high-volume dining experience required</li>
<li>Strong knowledge of food and wine</li>
<li>Basic knowledge of cost control measures and profit and loss </li>
<li>Ability to problem solve and operate in a fast-paced environment</li>
<li>Ability to work flexible hours, including nights and weekends</li>
<li>No college degree required</li>
</ul>
Physical requirements
<ul>
<li>Standing and walking for entire length of shift</li>
<li>Ability to lift up to 50 pounds</li>
</ul>
Shift details
Evenings Holidays M-F Weekends Events Days 
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $20.00 - $22.00 / hour

Luxury Suites Supervisor, TD Garden

<h3>Job Description</h3>
Job Description Summary The Boys Girls Clubs of Central and Northern New Hampshire is a vibrant, mission-driven organization supporting over 200 dedicated staff across 30 Early Childhood and Out-of-School Time programs. With a wide-reaching impact across the region, we’re committed to creating safe, enriching spaces where children thrive. We’re currently seeking a friendly, organized, and dependable Front Desk Receptionist to be the welcoming face of our Bradley Street Club during afternoon hours. This role is perfect for someone who enjoys working in a dynamic environment and wants to make a meaningful difference in the lives of children and families. Hours are between 2pm and 6pm, Monday through Friday. Extended hours during school vacation weeks are required. If this sounds like you, we encourage you to apply today! Your next opportunity to make a difference starts here. Duties 
<ul>
<li>Accurately enters members into the computer system when members are either entering or leaving the building.</li>
<li>Ensures that all members are being picked up by an authorized individual.</li>
<li>Acknowledges and greets everyone who enters and leaves the club's facilities. </li>
<li>Provides detailed descriptions of Boys Girls Club, member applications, services, facility features, and hours of operations. </li>
<li>Answers the phone promptly and redirects phone requests to the appropriate party.</li>
<li>Assists staff in collecting parent signatures for permission slips.</li>
<li>Handles guests’ questions and concerns professionally and courteously; communicates parents' finance questions/requests to the Finance Department. </li>
<li>Maintains a clean; safe, fully stocked, and well-organized work area. </li>
<li>Must be able to work without direct supervision and remain at the assigned post for extended periods of time. </li>
<li>Understands all safety procedures completely and ensures that they are followed appropriately.</li>
<li>Maintains a positive attitude and contributes toward a quality work environment. </li>
<li>Assists in all areas of the club operation as requested.</li>
<li>Communicates to the Site/Branch Director any and all occurrences involving staff or visitors/parents in the club that require attention.</li>
<li>Participates in administrative staff meetings and trainings when requested.</li>
<li>Other duties as assigned.</li>
</ul>
 Requirements 
<ul>
<li>High School degree or equivalent experience preferred.</li>
<li>Must be detailed-oriented and have the ability to multitask. </li>
<li>Must have a pleasant telephone manner.</li>
<li>Ability to be efficient and productive in a fast-paced environment.</li>
<li>Must enjoy working with people, have enthusiasm, and possess excellent customer service skills.</li>
<li>Must possess basic math and money handling skills.</li>
<li>Excellent communication, listening, and computer skills.</li>
<li>Must be willing to travel between locations when requested. (Only occasional travel may be required.)</li>
<li>Must be a team player.</li>
</ul>
 WORK ENVIRONMENT: 
<ul>
<li>Requires working under normal office working conditions with the exception of children’s voices/noises during program times.</li>
<li>Occasionally may be exposed to fluctuations in temperature. </li>
</ul>
 PHYSICAL REQUIREMENTS: 
<ul>
<li>Requires sedentary work including prolonged sitting and operation of general office equipment.</li>
<li>May be required to lift or push up to 50lbs.</li>
</ul>
 
ADDITIONAL EXPECTATIONS 
·All of the candidates that are offered a job with the Boys Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. 
•This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit <a href="http://www.nhyouth.org" target="_blank">www.nhyouth.org</a> to learn more about our organization. Benefits Non-exempt, hourly position. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. About Us 
The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionTHE JOB: Rocco's FOH Team Members such an important part of our team here at Rocco's. We pride ourselves in giving exceptional 'above and beyond' service to all of our guests. FOH Team Members are the ones who can make or break a customer experience in store. Our coffee and doughnuts are delicious and speak for themselves but it takes an incredible front of house team to really make our guests have a memorable experience. This position is responsible for creating individualized experiences for our guests from greeting, packing their doughnuts, food, coffee, &amp; teas, and ringing up their order. The FOH Team Member is encouraged to make the best decision that will create a positive experience for our guests. We encourage all of our team members to be team players and to be willing to help wherever the need is at the moment. FOH Team Members have the opportunity to be cross trained to learn other roles in the store. No matter where you start with us, there is room to grow. Front of House Team Members work directly with our Store Supervisor. We encourage all of our team members to be FOH Team Members need to be extremely hardworking, teachable, and friendly. Our training is structured so that you will gain the knowledge and tools needed to succeed in this role.&nbsp; WHO WE WANT: &nbsp;This candidate will have the opportunity to join one of the fastest growing doughnut shops in the US. We want someone who wants to be apart of a thriving, growing business and will put in the work to help the company evolve. Yes, we set high standards here and expect a lot from our crew BUT we equally enjoy having fun and creating a stimulating and inspiring work environment! REQUIREMENTS- DESIRED TRAITS: -Previous Food, Restaurant, Customer Service Experience&nbsp; -Wednesday -Sunday availability&nbsp; -Ability to work 6AM-1:30PM&nbsp; -Thoroughly enjoys people and strives to create memorable experiences with everyone they meet&nbsp; -Ability to stand in a position for long periods of time (up to 8 hours)&nbsp; -Teachable and a good listener&nbsp; -Excellent communication skills and has access to download our team communication app -Friendly attitude &amp; team player -Punctual and reliable&nbsp; -Has reliable transportation to and from work -Driven individual who enjoys being apart of a close working team&nbsp; -Highly adaptive and willing to work hard&nbsp; DUTIES/ RESPONSIBILITIES (not limited to) &nbsp;-Delivering exceptional customer service to all of our guests -Assisting customers maintaining a happy, authentic attitude -Welcoming new guests and guiding them through the new monthly menu and helping them decide flavors -Maintaining professionalism in the workplace at all times -Operating our POS system to ring up customers -Printing off tickets for online orders and filling with 100% accuracy&nbsp; -Learn and maintain knowledge of our monthly menu to effectively be able to communicate the ingredients to our guests -Efficiently and precisely packing all doughnut orders&nbsp; -Maintaining cleanliness of front of the store including, winding, mopping, sweeping, sanitizing all high touch surfaces throughout the day, as needed -Making sure the doughnut display is always clean and clear of any doughnut pieces -Ability to make coffees, teas and new drinks placed on the menu -Ability to lift or move up to 30lbs&nbsp; -Following opening and closing checklist daily&nbsp; -Washing dishes and equipment&nbsp; -Taking out trash and cardboard recyclables WHAT WE OFFER: -Flexible Schedule&nbsp; -Weekly Pay, competitive pay plus tips&nbsp; -Health insurance plan options for all full time individuals&nbsp; -Friends + Family discount&nbsp; -Accrued PTO

Front End Team Member

<h3>Job Description</h3>
Job DescriptionDescription:
St. Francis Rehabilitation and Nursing Center, in Laconia, NH is looking for a part time Life Enrichment Assistant to join our management team. 
<ul>
<li>Day Shift hours are 8am to 4pm </li>
<li>Occasionally working 11am to 7pm when there is a evening activity. </li>
</ul>
St. Francis Rehabilitation and Nursing Center, in Laconia, NH, is a 51-bed skilled nursing facility offering short and long-term care in a warm, supportive atmosphere where residents are cared for according to their individual needs. We are proud to be a part of Catholic Charities New Hampshire’s continuum of care. We are a 5-star facility and a proud recipient of the Pinnacle Customer Service Experience Award for overall satisfaction.
 
Life Enrichment Assistant Job Responsibilities:
 
• Assist in planning, developing, organizing, implementing, evaluating, and implementing, the Activity Programs in this facility, under the supervision of the Director of Activities
• Oversee planned activities during the absence of the Director
• Assist in coordinating programs and activities with other departments, as necessary
• Assist in chaperoning activities outside of the facility as needed 
• Assist in transportation for field trips, when necessary
• Recommend to the director the equipment and supply needs of the department
 Requirements: 
• Must possess a high school diploma or its equivalent
• Must be an LNA (preferred) or willing to become an LNA
• Requires an aptitude for training in areas of Enriching Resident’s lives
• Must be able to read, write, and speak English in an understandable manner
• Need an understanding of the social, psychological and recreational needs of the elderly 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin, marital or familial status, age or mental or physical handicap

Life Enrichment Assistant - Part time

<h3>Job Description</h3>
Job Description
Stratton Amenities is seeking an experienced and reliable Floating Supervisor to support our concierge teams across multiple luxury residential properties in Boston. This role serves as an extension of the Regional Manager, offering leadership, training, and operational support while also serving as a lead concierge when needed. The ideal candidate is highly adaptable, professional, and hospitality-driven.
Key Responsibilities:
<ul>
<li>
Serve as an on-site lead concierge when covering shifts, ensuring a high level of service and professionalism.
</li>
<li>
Assist the Regional Manager with training new team members and reinforcing company service standards.
</li>
<li>
Conduct property visits to support and guide on-site concierge teams, addressing any service concerns or operational issues.
</li>
<li>
Step in to fill shifts in case of last-minute call-offs or emergencies to ensure uninterrupted service delivery.
</li>
<li>
Assist with onboarding new associates and help facilitate monthly service reset meetings as needed.
</li>
<li>
Provide feedback to management on team performance, training needs, and client satisfaction.
</li>
<li>
Foster strong relationships with property management teams to maintain service excellence and client retention.
</li>
</ul>
Qualifications:
<ul>
<li>
2+ years of hospitality, luxury residential, or customer service leadership experience.
</li>
<li>
Strong interpersonal and communication skills.
</li>
<li>
Proven ability to lead by example and maintain a polished, professional image.
</li>
<li>
Flexible schedule and willingness to travel within the greater Los Angeles area.
</li>
<li>
Ability to manage multiple priorities in a fast-paced environment.
</li>
</ul>
Preferred:
<ul>
<li>
Previous concierge or front desk experience in luxury residential or hotel settings.
</li>
</ul>
Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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