Job Description
Job Description
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Store Manager for our Clarins Factory Store in Wrentham Village Premium Outlets located in Wrentham, MA.
The role:
The Store Manager represents and grows our prestigious brand, leading a team that serves as ambassadors of Clarins’ unique values and heritage. In this role, the Store Manager ensures the team delivers an exceptional Clarins experience to every customer while achieving both collective and individual performance targets. The Store Manager is accountable for the boutique’s P&L, overall operations, and the achievement of defined quantitative and qualitative objectives.
What you’ll do:
In an environment where our Guests are looking for the best advice, you have the opportunity to become people-centric, a brand-builder, consumer-obsessed, digitally minded, and committed to responsible beauty.
- Sales performance & customer experience
- Lead by example to deliver the Clarins Client Experience, drive individual and store sales/occupancy targets, link product and treatment recommendations, and promote all Clarins channels to maximize customer recruitment and loyalty.
- Financial, inventory & reporting accountability
- Own P&L responsibilities by managing monthly inventories, stock levels, cash flow and sales reporting, analyzing results and implementing action plans to improve performance.
- Team leadership & development
- Recruit, schedule and coach a high-performing Clarins store team, managing performance, careers, grooming standards and staffing to ensure full coverage and ongoing skills development.
- Business planning & stakeholder relations
- Plan and execute retailtainment and promotional activities, communicate sales objectives to the team, and maintain strong relationships with mall management and external partners.
- Operations & visual merchandising
- Oversee daily store operations and visual merchandising to maintain an on‑brand, tidy point‑of‑sale environment that supports conversion and peak‑period readiness.
You are:
- Curious, with the desire to learn constantly.
- Analytical and have strong problem-solving skills.
- Collaborative and succeed in motivating a team.
- Genuinely looking forward to new challenges.
- Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset.
- Eager to grow in a company genuinely committed to responsible beauty.
You have:
- 10 years of retail experience, including
- A minimum of 7 years as sales staff
- A minimum of 3 years managing a team
- Bilingual a plus!
- Experience in skin care and make-up application
- Ability to deliver high level of customer experience.
- Experience managing a team to achieve monthly, weekly and daily sales targets.
- Good communication and interpersonal skills
- Strong team player skills
- A positive, growth-oriented mindset and receptiveness to feedback and suggestions for improving your work.
- A strong sense of integrity and a proven ability to act in accordance with our values.
We have:
- Over 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
Benefits:
- Healthcare including Medical, Dental and Vision
- 401k + match
- Gratis
- Tuition Reimbursement
Salary: $67,000 – $75,000
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.