Group Services Coordinator

Job Description

Job Description

The Group Services Coordinator (GSC) plays a key role in designing, coordinating, and delivering engaging group programs and activities that enrich the lives of residents.

ESSENTIAL JOB FUNCTIONS

Event Planning and Implementation

• Source, schedule, advertise, supervise, and promote activities and programming for building and community events for a diverse population of multicultural/multilingual residents.

• Prepare menus, buy and prepare food and refreshments, coordinate help with other staff, set up for programs, clean up after the program

• Network to identify and hire vendors and community partners to provide cultural, educational, wellness, and social programs

• Organize and coordinate flu clinics, vaccination clinics, testing, and other related wellness programs

• Plan, coordinate, and execute large-scale events including but not limited to Memorial Gatherings, Passover Seder, Rosh Hashanah, Chinese New Year, Victory Day, Autumn Moon, Thanksgiving, and any other holiday or large-scale celebrations. Coordinate with Dining Services Director on events involving food.

• Coordinate political presentations, voter registration, and transportation support for voting on election day if necessary

• Coordinate annual art show and resident artist galleries

• Coordinate and support transportation for shopping and special events

• Empower and support residents to organize and run programs, ensuring adherence to 2Life Communities policies

• Help identify needed volunteers and supervise front desk volunteers

Communication

• Produce informative, visually engaging flyers for programs and other notices and signs as needed. Obtain translations and distribute.

• Maintain all program calendaring, including bulletin boards, and other locations for flyers, announcements, and community information. Regularly update electronic boards with pertinent information for residents.

• Produce community newsletter for residents

• Maintain photo directory of residents

• Participate as a member of the IT resource group and keep The Source (2Life employee intranet) site pages up-to-date and active. Take photos for internal publication and publish them on The Source.

• Collect and enter attendance data, volunteer data, and other information into various spreadsheets and databases as directed

• Draft annual department budget for program needs and review with RSD. Monitor spending against budget and plan programs accordingly.

KNOWLEDGE, SKILLS & ABILITIES

• Baccalaureate Degree, with a concentration in Human Service related field or Communications preferred

• High level of computer literacy, including Google suite; ability to learn Salesforce, Canva, etc

• Must have excellent communication skills, both oral and written

• Must have excellent interpersonal skills with the ability to work well with older adults and with all levels of housing and community agency staff

• Ability to manage time effectively and work independently

• Must also have good problem-solving skills, a collaborative style, and the ability to work well within a team

• Fluent in English, spoken and written. Fluency in Russian &/or Mandarin and Cantonese desired.

2Life has been at the heart of positive change in the affordable senior housing ecosystem since 1965, with our residents at the center of everything we do. Our mission is to ensure that all seniors have the opportunity to thrive regardless of their income level or background. To that end, we develop, own, operate, and provide supportive services to every one of our communities. In all we do, we advocate for and empower older adults to age with purpose and joy, meeting the integrated needs of seniors guided by our shared values of kindness, community, and repairing the world.

2Life owns and operates over 1,500 apartments, 94% of which are affordable, located on campuses in Brighton, Brookline, Newton, Framingham, and Devens, Massachusetts. Another 500+ apartments are in development in Devens, Lynn, Mattapan, Newton, and Waltham, Massachusetts. We anticipate continued growth in the size of our portfolio, the geography in which we operate, and the diversity of our residents in terms of race, ethnicity, income levels, and need for supportive services. For example, in 2025 we will add a new community, Opus Newton from 2Life Communities, that creates an exciting living option for middle-income seniors.

BENEFITS AND MORE

We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:

• Robust medical and dental plan

• Vision

• Employer-paid life and AD&D, STD, and LTD insurance

• 401(k) plan

• Paid vacation

• Paid holidays

• 2 floating holidays

• Pet insurance

• And more!

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.