Job Description
Job DescriptionSalary: $45K - $55K annually
Assistant Department Manager
Give up the rat race and work in a place you love! Come join our team! We are a small family business that sells Ski, Snowboards along with Winter clothing and Accessories in the winter - and high end Patio furniture in the Spring and summer. As an Employee you get discounts on everything we sell and free skiing benefits - (along with many other benefits listed below)! Ski Haus & NOTB Snowboards is a growing locally owned and operated family ski and snowboard shop.
We are looking for an energetic individual that will become a part of our department management team that has experience in management and/or outdoor apparel or furniture sales.
Benefits:
- Competitive salary paid on a weekly basis
- Employee discount
- Opportunity for commission on patio sales in the summer
- Multiple bonuses throughout the year
- 401K plan matched in part by the company
- Competitive health care plans
- Competitive PTO policy
- A work culture that supports personal and professional growth
Requirements:
- The ideal candidate should have a minimum of 1- 2 years management experience in retail sales for a company in specialty clothing retail, ski/snowboards or selling furniture
- This position is responsible for Assisting in managing the Front end cash registers, opening and closing store, managing the clothing department and helping transition the store and drive sales for high end Patio furniture sales from April until August
- Experience & knowledge in clothing retail, ski and winter sport and /or furniture industries is a preferred
- Experience and proven track record of great customer service, merchandizing, training and development, driving sales, scheduling and inventory / operational controls needed
- The ideal candidate is an avid team player, solution oriented and a people person who is a winter sport and outdoor enthusiast.
- Strong communication, interpersonal skills and the ability to professionally deal with customers and employees at all times is needed
- Ability to multitask and work in a high energy, fast paced retail setting, able to handle complaints/issues with poise, remaining polite and professional during any challenges
- Must work a full schedule for at least 5 days a week, including evenings, weekends, and holidays
- The assistant manager should be able to motivate and inspire others: plan, time manage and delegate responsibilities; be able to objectively evaluate the performance of others; and be able to coach and hold others accountable in a constructive and positive manner
- Strong visual merchandising, pricing and inventory management experience needed. Merchandising in our store is without a floor set manual
- Agreement to stay on for a minimum ofat least 1 full year, if prior experience in a ski shop/management is applicable. Agreement to stay on for at least 2 full years if there's limited prior experience in the position
- An Associates or Bachelors degree is preferred. Experience or related experience may be substituted for formal education
Responsibilities:
- The Assistant Department Manager will be responsible for up to 10 direct reports in the wintertime and4/5 in the Spring and Summer
- The store switches from ski season to patio season in April through August. managers support the team in driving patio sales, as well as selling Patio furniture themselves and commission earned for sales! The ASM is also responsible for helping with cash registers, tracking patio sales in excel and whatever needs to be done to ensure patio furniture is moving out the door!
- The Assistant Department Manager oversees department operations which include but are not limited to:
- Ensuring your direct reports are trained and have everything they need in order to move products out the door and ensure customer satisfaction
- Ensuring merchandise displays are well maintained, cleaned organized and displayed properly
- Supervise and lead the Point of Sale, cashiers and all cash handling
- Learn and train self and all cashiers on the register system
- Handling warranties and special orders
- Handling customer complaints with poise and grace
- Assists the Store Manager in all merchandising, coordinating staff schedule & sales promotion activities
- Regular communication with the store manager and the team to drive task execution and sales
- Ability to effectively collaborative, coach on store policies, protocols, and expectations
- Leads by example, is agile, has a consistent positive attitude, is solution oriented and effectively drives the performance of team members
- Ensure every customer receives an exceptional experience
- Exceptional supervisory and management skills
- Able to stand 8 hours
- Able to lift 50 pounds
This is a physical position that includes lifting, standing for extended periods of time a