Job Description
Job Description
The Workplace Coordinator serves as the first point of contact for visitors and employees, ensuring a welcoming and secure environment. This role is responsible for managing front desk operations, coordinating workplace services, and supporting a positive employee experience through exceptional customer service and organizational skills.
Key Responsibilities
- Visitor Management: Issue visitor and parking passes while adhering to security protocols.
- Activity Coordination: Schedule and confirm dining, recreational, and business activities as requested by employees or management.
- Workplace Services: Manage janitorial and maintenance work orders; oversee mail handling, office supply distribution, and onboarding support.
- Customer Service: Address inquiries and complaints from employees, guests, and co-workers, providing timely and customer-focused solutions.
- Event Support: Plan and execute on-site events, including venue setup, teardown, and ensuring all necessary supplies are delivered.
- Safety & Security: Monitor and enforce property-specific security and emergency procedures; notify relevant parties to maintain building safety.
- Vendor Coordination: Liaise with vendors to ensure timely delivery of goods and services required for workplace operations.
- Team Collaboration: Communicate effectively with team members and follow management instructions to support workplace experience functions.
- Problem Resolution: Utilize established methods to resolve straightforward issues while adhering to defined procedures and guidelines.
- High school diploma or equivalent; associate degree preferred.
- Previous experience in front desk, hospitality, or workplace operations is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and maintain attention to detail in a fast-paced environment.
- Proficiency in Microsoft Office Suite and workplace management systems.