Job Description
Job Description
Jersey Mike’s is opening a new location in Kingston, MA and is looking for highly motivated individuals to join our Mass Subs family! You are worth it! We offer a competitive salary, bonus and benefits package to assistant managers ready to go A Sub Above! The better you are behind the line, the more money you and your team makes!
Our culture at Jersey Mike’s is one of giving and making a difference in someone’s life, including yours. We believe that loving your job and the community that we serve creates an appealing store environment for you, your team members, and repeat customers. Would you like to be part of our do good, feel good company?
Our Assistant Manager must be inspired to lead and motivate by example as our incumbent will be responsible for assisting the General Manager in the operations of the store with both food and employee procedure. Our Assistant Manager will help select, train and oversee performance of team members. They will also be responsible for ensuring proper product preparation, inventory control, employee mentoring and management, sales and marketing effort to support our Mass Subs marketing team. The Assistant Manager will maintain the highest standard of food, service, safety and health operations while ensuring the profitability of the store.
As a Jersey Mikes Subs Restaurant Assistant Manager, you'll enjoy:
Plenty of work-related perks such as PTO, IRA, provided uniforms, free subs and 50% off-shift discounts, and advancement opportunities. Leading operations you will mentor and develop your team, create a culture of giving amongst the community through fundraisers and giving back, and ensure positive experiences for every customer who comes to your store. You will also be part of our Mass Subs executive team where there is unlimited potential for growth in our multi-unit franchise system that continues to grow annually.
Our Mass Subs Assistant Managers are the leaders of our teams who establish the vibe of the store’s environment and the level of customer service! Assistant Managers are responsible for the operations of the store and building a strong team that consistently provides our customer with great subs and customer experience. A successful candidate will have strong leadership and communication tactics and a positive attitude.
Job Type: Full-time
Pay: $26-27.50 per hour plus opportunity to earn monthly bonuses
Expected hours: 35+ hours per week
Benefits:
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Potential for career advancement
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Paid Training
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Paid sick time
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Monthly Bonuses based on performance
Requirements:
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Strong communication skills
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Food service experience (preferred, but not required)
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High School Diploma, or GED. College degree preferred.
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Computer skills
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Problem solving skills, customer service and decision making
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Must have open availability, including occasional weekends and most Holidays
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Maintain and enforce standard operating procedure of the company
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Must be able to properly lift, pull and push up to 25lbs
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Ability to travel to other restaurants, main office, meetings, etc. as needed
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Strong communication and leadership skills
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Self-motivated, service-oriented, and friendly
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Ability to handle multiple tasks simultaneously
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Training to be done in nearby Plymouth and/or Wareham stores.
Responsibilities include but are not limited to:
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Manages food and labor costs
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Trains, monitors, and reinforces food safety procedures
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Executes company policies and procedures
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Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
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Provides proper training for team members
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Anticipates and identifies problems and initiates appropriate corrective action
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Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire.
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Scheduling and deploying the team correctly,
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Addressing performance issues, retention of store management and crew
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Assisting in the resolution of customer issues
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Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customers and employees.
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Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mikes policies and procedures.
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's "A Sub Above"
Jersey Mike's Subs is looking for Managers.
Become part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling and rewarding!
If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.
So become part of our tradition! Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment then bring your energy and come grow with us!
Additional Job Requirements
Assistant Managers are responsible for for the complete and total management of a Jersey Mike’s store / operation, including:
• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions
Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager
Qualifications for the job:
• Education: High school degree or equivalent
• 2 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler preferred
• Must have reliable transportation
Key Competencies:
• Excellent Menu and product knowledge awesome personality
• Must be able to thrive in a fast pace environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests. Awesome personality
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer
This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.