Job Description
Job Description
H & H Discount in Chelsea, MA is looking for a full time position of furniture sale associate to join our strong team. We are located on 302-306 Broadway. Our ideal candidate is self-driven, ambitious, and reliable.
As a mattress and furniture sales associate, your primary responsibility is to assist customers in selecting and purchasing mattresses and furniture. Your job description may include:
1. Customer Assistance: Greeting customers, understanding their needs, and providing personalized guidance to help them choose the right mattress or furniture based on their preferences, budget, and lifestyle.
2. Product Knowledge: Developing a thorough understanding of the mattresses and furniture available for sale, including their features, materials, benefits, and pricing. Being able to effectively communicate this information to customers.
3. Sales and Closing: Demonstrating product features, explaining warranties and return policies, negotiating prices, and closing sales. Up selling additional products or accessories to enhance the customer's purchase.
4. Merchandising and Inventory: Ensuring the store displays are attractive and well-organized, arranging furniture and mattresses to create an appealing showroom environment. Monitoring and managing inventory levels to ensure availability and reordering when necessary.
5. Customer Service: Resolving customer inquiries, addressing concerns or complaints, and providing exceptional service throughout the buying process. Maintaining a positive and professional demeanor to enhance customer satisfaction.
6. Store Operations: Assisting with store opening and closing procedures, operating the point-of-sale system, processing payments, and maintaining accurate sales records. Adhering to company policies and procedures.
7. Product Training: Staying updated on the latest mattress and furniture trends, attending training sessions to expand your knowledge, and familiarizing yourself with new products to better assist customers.
8. Team Collaboration: Collaborating with colleagues, including sales manager and other associates, to achieve sales targets, share best practices, and contribute to the overall success of the store.
The requirements:
- High school diploma
- Sales experience (at least 2 years)
- Bilingual (English and Spanish)
- Customer Service and Communication Skills
- Computer skills
- Able to carry and move furniture
- Must work on weekends and holidays
Company Descriptione are a locally owned furniture store dedicated to providing quality furniture at affordable prices. We proudly serve our local community with a wide selection of living room, bedroom, dining, and office furniture. Whether you're furnishing a new home or upgrading your space, we're here to help with great deals and personalized service
Company Description
e are a locally owned furniture store dedicated to providing quality furniture at affordable prices. We proudly serve our local community with a wide selection of living room, bedroom, dining, and office furniture. Whether you're furnishing a new home or upgrading your space, we're here to help with great deals and personalized service