Job Description
Job Description
Manufacturing Operations Specialist
At RaySecur, we’re on a mission to protect people and organizations from hidden security threats. Backed by cutting-edge imaging technology, software, and 24/7 expert support, our systems are used by some of the largest Fortune 500 companies and government agencies to keep their people safe.
About the Role:
We are seeking a detail-oriented Manufacturing Operations Specialist to join our production team. This hands-on position combines logistics coordination with precision assembly work, playing a critical role in our product manufacturing and distribution operations.
Key Responsibilities:
Shipping, Receiving & Logistics
- Receive, inspect, and process incoming shipments of components and materials
- Lead point of contact for end-to-end production order fulfillment
- Verify shipment accuracy against purchase orders and packing lists
- Organize and maintain parts and finished products inventory in designated storage areas
- Coordinate domestic and international outbound shipments and prepare and pack products and accessories for delivery
- Generate shipping documentation and track shipments through completion
- Communicate with vendors and carriers regarding delivery schedules and issues
- Maintain accurate records in inventory management tools in collaboration with Finance
- Support Customer Success and Field Service teams to ensure field repair components are supplied when needed and RMA processes are completed and returned components are repaired on time.
Assembly
- Assembling and testing products, identifying and correcting defects.
- Assemble hardware modules and products according to standard operating procedures (SOPs)
- Follow detailed work instructions and technical specifications to ensure quality
- Perform quality checks and testing on assembled components and systems
- Identify and report any defects or discrepancies during the assembly process
- Maintain a clean, organized, and safe work environment, operating tools and equipment safely and effectively
- Build reference, training, and quality control test samples for field teams and customers
- Meet daily production targets while maintaining quality standards
General Operations
- Collaborate with cross-functional teams including engineering, production, finance and commercial
- Participate in continuous improvement initiatives to enhance efficiency and quality
- Support periodic inventory audits
- Follow all safety protocols and company policies
Qualifications:
- Bachelor’s degree preferred or equal experience
- 3+ years of experience in warehouse, logistics, manufacturing or electronics assembly operations
- Prior experience in shipping and receiving processes including working with shipping brokers, and preparing documentation (including customs) for domestic and international shipping
- Ability to read and interpret Standard Operating Procedures, and assembly drawings
- Strong attention to detail and commitment to quality
- Physical ability to lift up to 50 lbs and stand for extended periods
- Strong communication skills, both written and oral (position is highly interactive with multiple departments)
- Tech savvy: Inventory management tools experience a plus, MS Outlook, O365: Word, Excel
- Excellent organizational and time management skills
- Ability to work effectively in an open space, team environment
Physical Requirements:
- Ability to stand, walk, and move throughout the facility for entire shifts
- Frequent bending, reaching, and lifting of materials and products
- Manual dexterity for assembly work requiring precision
- Visual acuity to inspect components and read technical documentation
Our Culture
We foster a collaborative, down-to-earth environment where people take pride in their work, care deeply about one another, and are encouraged to grow. Guided by our core values—aligned, driven, focused, caring, and innovative—we cultivate a work environment where every team member feels valued and motivated. We place high importance on collaboration, emotional intelligence, and a genuine commitment to each other's success.
Key Qualities We Look for in Our Team Members
- Mission-Driven: You are motivated by a desire to make a positive impact and are passionate about RaySecur’s mission of protecting organizations from hidden threats.
- Adaptable: You thrive in a dynamic environment and welcome the challenge of problem-solving in a fast-evolving industry.
- Collaborative: You value teamwork and recognize that collaboration and emotional intelligence are essential to success.
- Customer-Focused: Whether you’re in engineering, customer success, marketing, or sales, you understand that the end goal is to protect and serve our customers.
- Continuous Learner: Innovation is core to our business, and we seek people who are committed to ongoing learning and development in their field.
Compliance Notice: Compensation ranges are posted in compliance with pay transparency requirements in Massachusetts, and is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Position Range: $50,000 - $99,000
Please note, many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
LEGAL NOTICES: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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