Job Description
Job Description
We are looking for a Human Resource Manager to join our team at the Wentworth by the Sea Resort!
This role reports to the General Manager and is responsible for coordinating and participating in all efforts relative to the associate experience, and for ensuring all company policies, practices and processes are followed for compliance.
This position is a department of one and requires strong HR Management experience with expertise in employee relations, training & development, employee engagement, and building a shared vision and culture.
Areas of Responsibility and Essential Functions:
- Recruiting (posting open positions, attending job fairs and other events, etc.), screening, interviewing and hiring of high quality hourly and management personnel.
- Conducting the on-boarding process, orientation, new hire training, and on-going/annual training.
- Processing bi-weekly payroll.
- Implementing, maintaining, and supporting all company standards for HR policies, procedures and systems to ensure compliance and consistency.
- Accurate data entry according to company standards.
- Financial and associate information handled with care, professionalism and strict confidentiality.
- Employee records/databases are maintained in accordance with company standards.
- Timely processing of personnel change notices.
- Timely processing of leave of absence requests, work related injury claims and unemployment claims to ensure compliance and risk management
- Ensuring time-keeping procedures are followed daily by operations managers.
- Recognizing need to engage with HR support outside the property.
- Training and monitoring supervisors/managers on maintaining a productive and positive work environment, work-place safety, hiring, training, coaching, progressive discipline, termination, incident management, HR policies and processes, etc.
- Assisting management and executive team in effectively managing performance, resolving personnel issues, applying disciplinary action, determining staffing needs, etc.
- Supporting and serving as a liaison between employees and management in addressing issues.
- Addressing complaints/grievances in a timely manner and participate in investigations as needed.
- Developing, implementing, monitoring and maintaining an effective associate relations and recognition program.
- Staying current on updated/changes in employment law and personnel administration procedures.
- Maintaining a high level of professionalism in presentation, demeanor, ethics, etc.
- Participating in the budget process as it relates to staffing, productivity, benefit costs, and associate relations costs.
- Communicating effectively with departments, the General Manager and support staff within area of responsibility.
- Partnering with other departments to ensure a smooth operation.
- Conducting wage and benefit surveys of competition, and tracking employment trends in the local market place.
- Monitoring staff turnover and recommend changes and improvements.
- Providing support for employee use of ADP and other HR systems.
- Following all established safety guidelines.
Physical Demands and Required Experience:
- 5+ years’ experience in progressive human resources environment.
- Experience as an HR Generalist (with experience in the hospitality industry is a plus)
- Bachelor’s degree in Human Resources, Hospitality or related field preferred.
- MUST have excellent communication and people skills
- High level of integrity to handle confidential information with regard to payroll, benefits, and other employee and business data.
- Able to multitask and effectively manage multiple projects, priorities, and deadlines
- Bilingual in Spanish preferred but not required
- Strong computer skills (PowerPoint, Excel, Word)
As an Opal Collection team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. We are an equal opportunity employer committed to hiring a diverse workforce.