Job Description
Job Description
Job Title: Design and Client Relations Specialist
Location: Topsfield, MA
Salary: $60,000 with performance bonuses
Job Type: Full Time
About Us: Join our dynamic team where creativity meets client satisfaction! We specialize in crafting high-quality embroidered/PVC patches challenge coins, and pins. Delivering unique products tailored to each client’s needs.
Job Overview: Custom Product Designer & Client Collaborator, you will be at the forefront of both creative design and customer interaction. This role requires a blend of artistic skill, customer service excellence, and meticulous attention to detail. You will use your expertise in Adobe Creative Suite to create visually appealing designs while managing client relationships to ensure their visions are brought to life.
Responsibilities:
- Design custom embroidered/PVC patches, challenge coins, pins and badges using Adobe Creative Suite.
- Communicate directly with clients to understand their requirements, provide updates, and ensure satisfaction with the final products.
- Manage multiple design projects from concept through completion.
- Maintain high standards of quality control and attention to detail in all work.
- Initiate and manage client follow-ups to secure repeat business and referrals.
- Develop and maintain positive relationships with clients, ensuring a smooth and professional interaction.
- Participate in team meetings and contribute to creative discussions and problem-solving.
- Track and report on project progress and client feedback to management.
Requirements:
- Proficient in Adobe Creative Suite, with a strong portfolio demonstrating your design skills.
- Excellent communication and interpersonal skills for effective customer interactions.
- High level of responsibility and the ability to work independently.
- Proven ability to handle multiple projects simultaneously with a keen attention to detail.
- Enthusiasm for working in a client-focused, creative environment.
Benefits:
- Health Insurance available
- Two weeks paid vacation
- Paid sick time
- Flexibility
Hours:
- Flexible 40 hour, 5 day work week. Day or nights, we are willing to discuss a schedule that suits the needs of the right person.
We are looking for a creative and dedicated individual who is ready to make a significant impact in our fast growing company. If you are passionate about design and customer service, we would love to hear from you!