Job Description
Job DescriptionWe are looking for a detail-oriented Business Analyst to join our team on a contract basis in Hyannis, Massachusetts. This role involves supporting our landscaping company by managing and optimizing the contract renewal process for our existing clients. You will play a critical role in ensuring the accuracy of contract data, tracking workflows, and facilitating communication between internal teams and customers.
Responsibilities:
• Manage the end-to-end contract renewal process, ensuring deadlines are met and workflows are streamlined.
• Input and update client contract details in the internal system, ensuring all records are accurate and up-to-date.
• Generate and maintain periodic reports on contract renewals using Microsoft Excel for management review.
• Monitor contract workflows, tracking progress from creation to client delivery and return.
• Collaborate with contract administration and customer service teams to address issues and ensure all documentation is complete.
• Identify and recommend process improvements to optimize the efficiency of the renewal process.
• Maintain strict confidentiality and ensure data integrity while handling customer information and contract documentation.
• Utilize tools like DocuSign to facilitate the completion and tracking of contracts.
• Provide additional administrative support to enhance overall contract management operations.• Proven experience as a Business Analyst or in a similar role, preferably within a contract management or renewals environment.
• Proficiency in Microsoft Excel, including the ability to create and manage reports.
• Strong attention to detail with a focus on maintaining data accuracy and integrity.
• Experience with DocuSign or similar tools for managing digital documentation.
• Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
• Strong communication and collaboration skills to work effectively with internal teams and clients.
• Ability to identify process inefficiencies and propose actionable solutions.
• Familiarity with budgeting and financial analysis is a plus.