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Office Assistant

The Hatch Group, Inc.
locationPlainville, MA, USA
PublishedPublished: 6/14/2022

Job Description

Job Description

This is an exciting opportunity for a motivated individual to join our team as an Office Assistant focussed in the construction field.

What you’ll do:

  • Answering and directly incoming phone calls
  • Responding to customer inquiries via email
  • Filing of Dig Safe, Bonds, & Permits
  • Researching and tracking permits
  • Maintaining project spreadsheets
  • Assist with scheduling
  • Creating and sending invoices
  • Assist in scheduling and dispatching personnel based on customer requests and job specifications
  • Handle customer inquiries in an efficient, timely and customer-focused manner
  • Provide customer feedback and updates on project status
  • Coordinate deposits and payments
  • Back up to several departments and the front desk
  • Maintain inventory of office supplies
  • Overseeing facility maintenance, including dealing with contractors and suppliers
  • Handle customer service complaints from start to finish
  • Perform other related duties as assigned

You’ll be a great fit if you have:

  • Proficient in using phone systems and handling multiple phone lines
  • Excellent communication and high level organizational skills
  • High level computer skills
  • Attention to detail
  • Ability to maintain professionalism with a positive attitude
  • Quickbooks experience a plus
  • Hubspot experience a plus

Compensation & Benefits:

  • Competitive salary based on experience, $19-$25/hour based on experience
  • Open to having this as a part time position

U.S. Equal Opportunity Employment Information:
Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.



Benefits: We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%.

Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.

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