Job Description
Job Description
Summary:
The Senior Planner is responsible for ensuring that customer orders are processed, scheduled, monitored, and fulfilled accurately, efficiently and in a timely manner to support HIPER Global revenue goal(s). Interface with relevant customers and suppliers on order status, change orders, shipment tracking, delivery, and issue resolution. This is a role that will need a proactive person who is able to work on their own initiative to drive orders through the system and drive continuous improvement within the function.
Job Responsibilities/Activities:
- Daily responsibilities include purchasing materials for assigned accounts, order capture and directing the timely execution of all orders in the queue
- Work closely with customers and suppliers to provide accurate sales order and purchase order information and tracking numbers (when applicable)
- Work with freight forwarders to assure timely and accurate delivery information (packing slips, certificates of conformance, commercial invoices, etc.)
- Must follow and use controlled AS9100 procedures, processes, and checklists to be sure products ship and are documented in the ERP system.
- Manage and transact customer Sales Orders in ERP system through shipment process (PO receipt, sales order pick and ship confirmation) including dates, quantities, and notations on order fulfillment history.
- Review order status and print pick list(s) to ensure timely transactions to meet customer delivery dates.
- Responsible for selecting mode of transportation, tracking the shipment from pick up through delivery to meet customer requirements (unless otherwise noted by the customer or MRP System)
- Maintain working knowledge of products and/or services within the areas being worked.
- Coordinate and collaborate with different departments in a professional manner
- Ability to work extra time as necessary during peak production times. This shall include the end of quarters
- Other Duties: Perform other duties as assigned or requested.
Key knowledge and skills required:
- Ability to multitask, have good organizational and time management skills to ensure that the requested tasks are completed by the specific deadlines.
- Candidates must be self-motivated and possess excellent oral and written communication skills
- Detail oriented, organized, and demonstrate a high sense of urgency
- Can write and execute Standard Operating Procedures (SOP)
- Strong work ethic and a problem-solving attitude while working independently and as a group
- Employees must maintain the confidentiality of all customer and company information
- Must have experience as a Buyer and Planner as well as a working knowledge in Logistics
- Knowledge of EPICOR preferred
- Working knowledge of Quality Management Standards (AS9100)
- Degree or minimum 5 years’ experience in Operations.
- Proficient with all Microsoft Office Suite applications
- Strong Customer Service skills
- Proficient with current MRP Systems. Epicor experience is a plus.
Company DescriptionHIPER Global US is a global leader in providing application-specific computing solutions. We offer a full range of world-class hardware platforms, both off-the-shelf and custom-built. Our value-add services include design, turnkey manufacturing, custom rugged, logistics, and support which allow our customers to focus on their core competencies and meet product scheduling deadlines.
Company Description
HIPER Global US is a global leader in providing application-specific computing solutions. We offer a full range of world-class hardware platforms, both off-the-shelf and custom-built. Our value-add services include design, turnkey manufacturing, custom rugged, logistics, and support which allow our customers to focus on their core competencies and meet product scheduling deadlines.