Job Description
Job Description
About the Role:
The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for our customers at Store 381. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, resolve issues, and promote store loyalty programs. By maintaining a clean and organized checkout area, this role contributes to the overall efficiency and effectiveness of store operations. Ultimately, the Cashier/Store CSR is vital in fostering customer satisfaction and loyalty, which drives the success of the store.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a retail or customer service role.
- Basic math skills and ability to handle cash transactions.
- Work over night Hours
Preferred Qualifications:
- Experience with point-of-sale systems.
- Knowledge of inventory management and merchandising.
Responsibilities:
- Accurately process customer transactions using the point-of-sale system.
- Handle cash, credit, and debit transactions while ensuring compliance with company policies.
- Provide excellent customer service by greeting customers, answering questions, and resolving any issues.
- Assist in maintaining the cleanliness and organization of the checkout area and store.
- Promote store loyalty programs and special promotions to enhance customer engagement.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy in cash handling and inventory management. Problem-solving skills will be utilized daily to resolve customer inquiries and complaints promptly. Preferred skills, such as familiarity with point-of-sale systems, will enhance efficiency in transaction processing and improve the overall customer experience. Additionally, ability to work overnight shift is a must.
Overnights and weekends a must.
10pm-6am shift