Job Description
Job DescriptionSalary: $70,000 - $80,000 plus commission. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, and other considerations permitted by law.
We are seeking an experiencedInside Sales Engineerto become an integral part of ourHVAC SERVICE/SALESdivision atCorporate Mechanical of New England! This person will work closely with and will be responsible for supporting our Sales Account Managers in the service department. The Inside Sales Engineer will be productive by utilizing standard department processes by focusing on customer and employee satisfaction. This candidate will work closely with the Sales team to estimate and propose HVAC service work that lines up with the company's vision and financial objectives. This individual seeks new customer growth through proven, effective sales methods focused on profitability. The result is a team-oriented, customer-satisfaction-driven, profitable service sales department. This position is located in Woburn, Massachusetts.
Essential Duties:
- Work closely with the sales team to support daily operations
- Quote work orders/projects / PM agreements under the direct supervision of the sales account manager and/or Director of Service
- Support service contracts/work orders/projects as follows:
- Have a complete understanding of each customers service contract
- Ensure services are being performed in accordance with the terms and conditions of the contract
- Coordinate with customers, service supervisors, technicians, dispatchers, etc. to ensure all customer needs are met
- Work closely with the technicians and service coordination team to ensure timely responses to customer needs and timely issuance of billings/invoices.
Qualifications:
- Strong interpersonal and verbal/written communication skills to communicate with internal staff, customers, vendors, and subcontractors
- Ability to work collaboratively with a diverse team
- Strong ability to manage customer accounts successfully
- Demonstrated pleasant, friendly demeanor
- Mechanical aptitude preferred
Minimum Requirements:
- Two (2) years of experience in HVAC service, installation, or sales
- Bachelors degree in sales preferred
- Proficiency in Microsoft Office Suite
- Proficiency in CRM software preferred
- Must have a valid drivers license and an operating vehicle
About Corporate Mechanical of New England:
Corporate Mechanical of New England, a subsidiary of Arden Building Companies, specializes in the design, construction, and maintenance of mechanical HVAC and plumbing systems for commercial buildings throughout the Boston area