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MSP Account Manager - IT Services - Laconia, NH

EVERNET
locationLaconia, NH, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary: $50,000-$55,000 annually based upon experience

We're Hiring: Account Manager

Location: Connecticut or New Hampshire (Remote)
Full-Time | Client-Facing | Tech + People-Oriented


Love solving problems? Thrive on building relationships? Lets talk.

At EVERNET Consulting, we're not your typical IT & Marketing support companywere a rapidly growing team passionate about delivering world-class service with a personal touch. We're on the lookout for our next Account Managera relationship builder, trusted advisor, and champion for our incredible clients.


What Youll Do:

As an Account Manager at EVERNET, your mission is simple but impactful: make our clients lives easier and more successful. You'll be their go-to guide, working to understand their needs and align the right mix of EVERNETs services and solutions. Youll work hand-in-hand with our internal teams to deliver exceptional outcomesand build relationships that last.


Day-to-day, youll:

  • Develop strong, trusted relationships with clients and internal team members
  • Engage with clients regularly through calls, video, email, and in-person meetings
  • Manage contracts, proposals, quotes, invoicing, and renewals
  • Identify upselling and cross-selling opportunitiesbe their go-to expert
  • Conduct strategic business reviews (at least annually) to assess satisfaction and identify opportunities
  • Ensure clients are getting full value from our services and platforms
  • Collaborate across departments to troubleshoot, problem-solve, and innovate
  • Use tools like Autotask or ConnectWise to manage client data and interactions
  • Work independently with a high degree of ownership and reliability

What Were Looking For:

  • Experience: 2+ years in Account Management, preferably in IT or professional services
  • Tech-Savvy: Familiarity with Autotask or ConnectWise is a must
  • Location: Must be based in Connecticut or New Hampshire
  • People Person: Youre a clear communicator, proactive listener, and client advocate
  • Detail-Oriented: You never let the small things fall through the cracks
  • Driven: You're excited about meeting (and exceeding) goals
  • Trustworthy, dependable, and capable of working without micro-supervision

Who We Are:

EVERNET Consulting is a Hartford-based IT & Marketing services company supporting professional services clients across the U.S.from law firms and financial institutions to healthcare practices and more. Were a small but mighty team that values trust, excellence, and continuous learning.


Why Join Us?

  • Be part of a tight-knit, supportive, and ambitious team
  • Work with varied clients across industries and geographies
  • Enjoy flexibility and work-life balance
  • Make a real impact in a growing company

Ready to Apply?

If this sounds like your kind of opportunity, send us your resume and complete the short application questionnaire. We're excited to meet you!

Be a relationship builder. Be a trusted advisor. Be awesomealways.


remote work

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