Job Description
Job Description
About the Role:
The Assistant Store Manager plays a crucial role in ensuring the smooth operation of our store, contributing to the overall success of the business. This position involves supporting the Store Manager in daily activities, including staff management, inventory control, and customer service excellence. The Assistant Store Manager will be responsible for creating a positive shopping experience for customers while driving sales and meeting performance targets. Additionally, this role requires effective communication and collaboration with team members to foster a productive work environment. Ultimately, the Assistant Store Manager will help maintain the store's reputation and ensure that it operates efficiently and profitably.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in a retail or hospitality environment, preferably in a supervisory role.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Previous management experience.
- Experience with inventory management systems and point-of-sale software.
- Previous experience in Retail, hospitality, tourism, or recreation industry.
Responsibilities:
- Assist the Store Manager in overseeing daily operations and ensuring compliance with company policies.
- Supervise and train staff, providing guidance and support to enhance team performance.
- Manage inventory levels, including ordering, receiving, and organizing stock to ensure availability for customers.
- Engage with customers to provide exceptional service, addressing inquiries and resolving issues promptly.
- Analyze sales data and assist in developing strategies to increase revenue and improve store performance.
Skills:
The required skills for this position include strong leadership abilities, which are essential for supervising and motivating the team to achieve store goals. Excellent customer service skills are vital, as the Assistant Store Manager will interact with customers daily, ensuring their needs are met and enhancing their shopping experience. Organizational skills are necessary for managing inventory and ensuring that the store is well-stocked and visually appealing. Additionally, analytical skills will be utilized to assess sales data and develop strategies for improvement. Preferred skills, such as familiarity with retail management software, will aid in streamlining operations and enhancing overall efficiency.
Nights and weekends a must.