Job Description
Job DescriptionDescription:
Our Culture: Why work with us?
At the heart of our organization is our people. We’re driven by a shared mission to serve others and make a meaningful impact in our community. Our team is passionate, dedicated, and supportive, creating a workplace where collaboration and service thrive. We reward this commitment with a comprehensive benefits package, including career development opportunities, paid time off, loan repayment programs and the chance to make a difference in the lives of those in western Massachusetts. Join us in helping our community thrive!
Our Mission:
Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School in Huntington.
A day in the life of this role:
The Outreach Enrollment Worker reports to the Director of Community Programs and Medical Director, with the Navigator Supervisor as advisor. This position will provide comprehensive health access, case management and information and referral services to the community on an outreach basis, as well as provide individual and community education on changes to publicly subsidized health insurance in accordance with the national Affordable Care Act.
What's in it for you:
Teamwork: Your independent work ethic will be recognized and valued, while your contributions as a collaborative and respectful team player will be celebrated.
Growth: HCHC is committed to your professional development, offering support and resources to expand your skills and deepen your understanding of providing high-quality, integrated care.
Impact: This position allows you to make a direct impact on the health and well-being of your friends, neighbors, and the entire community.
Benefits: Enjoy comprehensive benefits starting on day one, including health insurance, dental and vision coverage, paid vacation, personal and sick time, retirement plan with employer match, career development opportunities, and much more!
Requirements:
What we need from you:
- Strong interpersonal and communication skills
- Reliable transportation, as position requires travel
- Ability to foster dialogue/relationships among individuals at all levels and experiences, and grow support for new initiatives
- Work independently and as part of a team, and remain flexible as situations demand
- Thorough working knowledge of the Pioneer Valley community and available services
- Good judgment and tact with sensitive confidential information/issues
- Bilingualism/ biculturalism preferred
- Experience providing rural outreach preferred
- Certified Navigator preferred
- Completed CHW Core Competency Training preferred
Competencies and Attributes:
- You are trustworthy, responsible, independent, take ownership and deliver results.
- You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.
- You are willing to embrace challenges, and you are comfortable with uncertainty.
- Commitment to working with diverse populations as well as a commitment to the health of our communities.
- Human-centered, strength-based approach to working with colleagues and clients.
Location: This position travels to all HCHC sites, Manna, and the Amherst Survival Center
Hours: Fulltime; 37.5 hours/ week