Job Description
Job DescriptionDescription:
Job Summary
The Banquet Set-Up Specialist is responsible for setting the function rooms to the client specifications. Also responsible for breaking down the functions and removing any trash left after the event(s).
Essential Duties and Responsibilities
- Move and set-up tables and place them in accordance with directions/diagram
- Place chairs according to the event diagram/directions
- Set-up screens, audio/visual table, extension cord(s) and power strip(s) in a safe manner
- Cover round tables with 85’s tablecloths, so the creases are all running in the same direction (front to back)
- Cover six-foot tables with 114’s and make sure the cloths are even on all sides
- Skirting tables with the appropriate number of clips and size of skirting
- Set up water stations, as needed, using the steel/aluminum top tables
- Place the corresponding number of glasses to the guest count
- Use the water bubblers for large groups and coasters/water pitcher for smaller groups
- Follow the clients’ requests for moving or changing the set-up
- Assist Banquet Food Servers and Houseperson as needed
- Move the walls with great care and safety
- Break down functions, including tables, chairs, buffets in designated areas
- Return equipment to designated storage spaces
- Clean up function areas including boxes, papers, books, pamphlets, trash cans, etc.
- Inform manager(s) of any changes needed by the client
- Maintain a clean work and storage area
- Maintain and care for all equipment including audio/visual
- Ability to work well with a diverse group of people
Additional Duties
- Attend team/department meetings
- Complete projects as determined by Banquet management
- Actively seek out other tasks when current work is complete
- Participate in ongoing education and training
- Other duties as assigned
Requirements:Essential Behavior Requirements
- Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas. Responds positively to clients’ request to change set up.
- Communication: Actively listens to customers, coworkers and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds customer expectations.
MinimumQualifications
- Education or Experience- No high school diploma required; one month related hospitality experience and/or training.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure (money, weight, volume, etc.).
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
Physical Requirements
- Non-slip shoes are recommended
- Ability to pass pre-employment drug test and background check
- Requires significant walking, sitting and standing to a significant degree, reaching, handling, climbing, balancing, kneeling, crouching, stooping, talking, hearing, seeing and smelling
- Lifting up to 100 lbs. maximum with frequent lifting and/or carrying or transporting of food, objects or equipment weighing up to 75 lbs. May include lifting or moving heavy objects.
- Inside environmental conditions protected from weather conditions. Exposure to extremes of exterior temperature changes and noise:
- Temperature Changes: Variations in temperature, which are sufficiently high or low to cause marked bodily discomfort including exterior cold, heat, humid and wet conditions
- Noise: Sufficient noise such as music, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing if endured day after day