Job Description
Job Description
Who We're Looking For:
We are looking for a detail oriented, organized, and member focused Deposit Operations Specialist I. The ideal candidate will:
- Be a NACHA Certified Payments Professional or ability to achieve within 6 months of employment.
- Have a strong understanding of ACH transactions, check processing, wire transfers, and reconciliation processes.
- Have excellent analytical and problem-solving skills.
What You'll Be Doing:
- Processing, verifying, and reconciling deposits and payments.
- Handling financial transactions such as incoming and outgoing check returns, remote deposits, ATM files, and wire transactions.
- Ensuring compliance with internal policies and external regulations.
Why Join Us:
- Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
- Benefits Include:
- Paid time off in addition to paid federal holidays
- Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
- 401k match
- Ongoing training opportunities
- 8 hours of volunteer time with an organization important to you
- Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)
Salary Range: $20.54 - $25.68
Position Title: Deposit Operations Specialist I
FLSA Status: Non-Exempt
Department: Deposit Operations
EEO Code: Administrative Support Worker
Reports To: Manager, Deposit Operations
Grade: 7
Summary:
The Deposit Operations Specialist I plays a crucial role in processing, verifying, and reconciling deposits and payments, ensuring accuracy and compliance with industry standards. This role handles financial transactions such as incoming and outgoing check returns, remote deposits, ATM files, and wire transactions, ensuring compliance with internal policies and external regulations.
Essential Functions:
- Review and process incoming and outgoing check returns. Reverse returned checks from their original accounts and process checks that are returned due to non-sufficient funds (NSF) and notify relevant departments in a timely and professional manner. Handle all check-related adjustments to members accounts.
- Point person for remote deposits, responsible for processing files and clearing the Risk Review queue. Handle exceptions and perform ON-US posting jobs as required. Process ATM files and adjust accounts for discrepancies.
- Perform necessary check repairs Image Center and ensure all repairs are completed after running processing files.
- Handle federal clearing and settlement adjustments. This involves the clearing and settlement of financial transactions, including checks and electronic transfers, processed through the Federal Reserve system.
- Review large item ON-US checks over current policy limit for signature verification to identify potential forgery. Maintain adherence to return requirements and manage risk factors effectively.
- Rotate departmental responsibilities as needed, including but not limited to wire and ACH transactions, ensuring accuracy and timeliness in processing.
- Verify and reconcile daily transaction reports, ensuring all payments and deposits are posted correctly. Resolve discrepancies and issues related to transactions, working with internal teams and customers.
- Collaborate with the Deposit Operations team to facilitate in-department training and establish backup procedures to ensure seamless business continuity.
- Must maintain predictable and reliable attendance.
- All other duties as assigned.
Qualifications:
Education:
- High school diploma or equivalent required.
- Associate degree in Finance, Accounting, or a related field preferred.
Certifications:
- NACHA Certified Payments Professional or ability to achieve within 6 months employment required.
Experience:
- Minimum of 1 year of experience in deposit operations or a similar financial role required.
Skills:
- Experience with MS office products including, word and excel.
- Strong understanding of ACH transactions, check processing, wire transfers, and reconciliation.
- Proficiency with banking software and systems.
- Excellent analytical and problem-solving abilities.
- Attention to detail and accuracy in handling financial transactions.
- Strong organizational and time management skills.
- Effective communication and interpersonal skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee is regularly required to sit, stand, walk, and talk or hear. The employee is occasionally required to reach with hands and arms and stoop or kneel. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as limited use of the phone. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
- Professional banking environment.
BSA/Risk: Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.
Equal Opportunity Employer: Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.