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city

state

<h3>Job Description</h3>
Job Description
Customer Care Representative-
Regular Full Time
Foxborough, MA 
 
Join the DiVal Safety Equipment team in our Foxborough, MA branch as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow.
 
Duties and Responsibilities:
<ul>
<li>Working through our CRM, acknowledge all requests within a 2hr timeframe.</li>
<li>Promote company events and services through all points of contact with our customers.</li>
<li>Proactively work with all internal departments to provide excellent service to our customers.</li>
<li>Work with your manager to improve workflow and processes.</li>
<li>Process customer orders, returns, exchanges, back-order updates, and contract pricing.</li>
<li>Enter sales quotes &amp; orders as requested by internal/external customer within 2 hours of receiving.</li>
<li>Coordinate expedites &amp; obtain proof of delivery.</li>
<li>Process new item requests (NIR) submitted by Sales team.</li>
<li>Perform general data entry functions in addition to those listed above.</li>
<li>Proactively update and increase product knowledge.</li>
</ul>

Skills and Requirements:
<ul>
<li>You have a passion for the “Customer Experience” and helping business become more successful. </li>
<li>Exceptional communication skills, both written and verbal.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong decision making and analytical abilities.</li>
<li>Microsoft Office and CRM experience a plus.</li>
<li>High School diploma / GED equivalent with 1+ years prior sales/customer service preferred.</li>
<li>The ability to work 5 days a week, Mon.-Fri., 8am-5pm.</li>
</ul>
 
Benefits:
<ul>
<li>Medical benefits.</li>
<li>Dental &amp; vision benefits.</li>
<li>Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance).</li>
<li>Company provided life insurance policy.</li>
<li>401K.</li>
<li>Paid time off.</li>
</ul>
DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
 
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Position: Universal Banker l Job Type: Full-Time Department: Branch Administration Reports To: Retail Branch Manager/ 1st VP Manager of Retail Banking 
ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank’s Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank’s steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
OVERVIEW: The Universal Banker handles all aspects of customer interaction including the sales process and transaction handling. Efforts should focus on building full banking relationships with current customers and prospects. The Universal Banker should also recognize customer needs while deepening relationships by promoting, explaining, and cross-selling bank products and services. PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES: 1. Performs any functions necessary, within scope of authority and expertise in order to provide the highest level of service and responsiveness to customers and the community in which it serves.
2. Meet or exceed all financial objectives pertaining to individual goals and branch team goals. Engage with customers by following established customer interaction model to establish new customer relationships, to retain and deepen existing customer relationships, and to provide the highest customer service experience. Fulfill customer financial needs by utilizing the sales process including referrals to business partners, closing sales and completing Customer Summaries.
3. May manage Personal Banker Portfolio. 
4. Encourage customer to utilize automated transaction handling by conducting demonstration of alternative banking delivery channels. If automation is not possible or desired by customer, accept and process deposits, payments, checks for cashing and other transactions via manual processing according to established procedures and standards for performance.
5. Handle servicing of customer accounts and resolve issues efficiently and effectively with the highest of customer service standards. Recognize cross-sell opportunities, including core deposit accounts as well as insurance and investment products. Refer to specialists as required. 
6. Adhere to compliance and operations risk controls in accordance with the company and regulatory standards, policies and practices. Be able to efficiently and effectively access operational policies and procedures. Perform operational responsibilities as designated by management.
7. Establish proficiency of the Bank’s systems needed to effectively service customers with the highest of service standards. 
8. May coordinate the operations of a branch office to ensure quality customer service and effective branch operations in conformance with established Bank strategies, policies and procedures. May assist tellers with customer transactions and/or daily branch settlement.
9. May assist with the branch operations and with the training of branch personnel, consistent with the operational protocols established by the Bank. May have the ability to take and close consumer loans including equity loans. 10. May represent the Bank through participation in community and industry related activities. Actively promotes interest in the Bank wherever and whenever possible.
11. Non-Certified with the expectation to work towards full certification as UB II within 9 months
12. Ensure information security policies are adhered to and that required controls are implemented as intended. 13. Research and evaluate data from various sources to identity new threats, trends, issues and opportunities to improve processes. 14. Engage in special projects and other duties as assigned. OTHER ACCOUNTABILITIES / RESPONSIBILITIES: 15. Performs related and unrelated duties as may be required. REQUIREMENTS: Spanish Speaking Preferred. Requires strong interpersonal skills and vibrant, outgoing personality, leading to strong client service and sales skills. Requires knowledge of financial institution operations and procedures. Requires a working knowledge of laws and regulations pertaining to financial institution and the ability to interpret and understand laws and regulations. Requires the ability to apply strong analytical skills in reviewing data received from business partners. Requires the ability to work independently and collaboratively with internal business partners demonstrating a working knowledge of major business functions. Requires effective communication skills including oral and written skills. Requires the ability to work with all levels of management and staff. INDEPENDENT ACTION: Performs work independently within scope of established guidelines and practices. Consults with Branch Manager, Assistant Branch Manager and/or VP Manager Retail Banking when clarification or exception to Bank policy may be required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
EEO STATEMENT: Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS: 401(k) Employee Pension Paid Time Off (PTO) Parental Leave Tuition Reimbursement
Begins first of the month following date of hire: Medical, Dental, Vision Critical Illness Insurance Disability insurance including LIFE, Long-term disability Employee Assistance Program Flexible Spending Account Dependent Care Account Health Savings Account
VISIT OUR WEBSITE: <a href="https://www.bristolcountysavings.com/" target="_blank">https://www.bristolcountysavings.com/</a> LINKEDIN: <a href="https://www.linkedin.com/company/bristol-county-savings-bank/" target="_blank">https://www.linkedin.com/company/bristol-county-savings-bank/</a>

Universal Banker I

<h3>Job Description</h3>
Job Description
FACILITIES TECHNICIAN
Are you interested in accurately and timely performing activities related to the smooth functioning of the facilities department?
<ul>
<li>Do you enjoy performing general maintenance related functions?</li>
<li>Are you looking for benefits effective on the first day of employment?</li>
<li>Can you contribute to the team effort by supporting all team members and maintaining an open and positive attitude?</li>
<li>Do you have the ability to be responsible for general maintenance, security, and cleanliness of LCHC facilities?</li>
<li>Do you have skills maintenance and repair skills, especially in a medical environment?</li>
</ul>
Yes? Please click here to apply for the position of Facilities Technician at the Lynn Community Health Center.
In this role you will:
<ul>
<li>Assist with staff relocations – building of shelves, new furniture etc.</li>
<li>Check emergency lights, fire extinguishers other building safety precautions – snow removal.</li>
<li>Accept deliveries – i.e. - McKesson, Office Depot, U.P.S., etc.</li>
<li>Prepare Bio-Hazard boxes for monthly pick-up.</li>
<li>Attend monthly department meetings.</li>
<li>Other duties deemed necessary or appropriate by Manager in order to ensure efficient flow of work within the health center.</li>
</ul>
The successful applicant will offer:
<ul>
<li>High School Graduate.</li>
<li>History of good attendance and positive work attitude.</li>
<li>General Maintenance knowledge.</li>
<li>Must comply with health center CORI requirements, and possess a valid and clear Mass. driver’s license. </li>
<li>Possess a familiarity with community emergency contacts, such as police and fire departments as well as proper health center emergency policies and procedures. </li>
<li>Must be trustworthy, dependable, and able to deal with unexpected or emergency situations in a calm, effective, and professional manner.</li>
<li>Bilingual preferred.</li>
</ul>
Please apply now and grow with LCHC.
Thank you !
 
 
 
 Schedule: Monday - 11:30 - 8:30 p.m. Thursday/Friday - 9:30 - 6:00 p.m. Saturday - 8:30 - 5:00 p.m. Sunday - 9:30 - 6:00 p.m. Full-time: 40 Hours

Facilities Technician

<h3>Job Description</h3>
Job DescriptionOVERVIEW: 
Gosnold, Inc. has been a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders for over 50 years. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.
SUMMARY:
The Housekeeper performs housekeeping tasks as instructed and in accordance with Gosnold established standards and procedures of sanitation and safety. Housekeeping tasks include, but are not limited to, laundry, changing linens, vacuuming, dusting, waxing floors, cleaning toilets, showers, walls, woodwork, windows, etc. The Housekeeper must demonstrate attention to detail and provide some customer assistance and service.
Schedule: Tue-Sat 5a-1pESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:
<ul>
<li>Respond to patients need for housekeeping related issues in a timely and courteous manner.</li>
<li>Report need for operating supplies to the Housekeeping Supervisor or person designated to control such inventories.</li>
<li>Report problems, breakdowns or malfunctions in the facility, equipment or other supplies to supervisor for necessary corrective action.</li>
<li>Ability to perform housekeeping assignments as necessary to meet health and sanitation requirements.</li>
<li>Housekeepers may be assigned to work at any Gosnold facilities.</li>
<li>Relate positively and with sensitivity with substance abuse and mental health patients.</li>
<li>Follow directions and work independently within an assigned routine.</li>
<li>Perform all other duties as assigned.</li>
</ul>
MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job. 
<ul>
<li>Education: High School Diploma.</li>
<li>Experience: Working knowledge of basic housekeeping equipment and supplies with preference given to Healthcare environment.</li>
<li>Skills: Ability to stand for extended periods, bend, and lift up to 30 pounds. </li>
<li>BENEFITS (based on full-time employment):
<ul>
<ul>
<li>Blue Cross &amp; Blue Shield health and dental insurance</li>
<li>Vision insurance</li>
<li>Medical and dependent care flexible spending accounts </li>
<li>Generous paid vacation, sick, and holiday time</li>
<li>403b retirement savings plan with employer match </li>
<li>Personal financial management services</li>
<li>Life and supplemental life insurance</li>
<li>Critical illness and accident insurance </li>
<li>Employee Assistance Program</li>
<li>Tuition assistance</li>
</ul>
</ul>
</li>
</ul>

Housekeeper

<h3>Job Description</h3>
Job Description
We’re looking for a motivated property manager to oversee the operations of our properties. As part of the property management team, you’ll supervise administrative, leasing, and maintenance staff to maintain tenant satisfaction. You will proactively develop strategies that support everything from small day-to-day operations to long term company goals.
 
Location: Dexter Street Commons, Pawtucket, RI.
Schedule: Monday through Friday, 9:00 am - 5:00 pm. 
 
What you’ll do: 
<ul>
<li>Ensure rent and fees are collected on time and authorize corrective/legal action as required.</li>
<li>Develop a deep understanding of the competition to make recommendations to the Senior Property Manager about rental rates, renewal rents, and marketing strategies.</li>
<li>Work with property staff to review and approve new resident applications.</li>
<li>Work closely with property owner representatives on overall property strategy and property performance goals.</li>
<li>Spearhead annual property audits and prepare properties for internal and external property reviews.</li>
</ul>
 
What we’re looking for: 
<ul>
<li>5+ years of experience in property management</li>
<li>You’re a team-minded leader with the ability to hire, train, and supervise fantastic staff.</li>
<li>Between negotiating contracts, monitoring capital improvements, and evaluating staff performance, it is crucial that you are discerning and strategic.</li>
<li>You know your way around a budget.</li>
<li>Must have proficiency in affordable housing, leadership skills, Microsoft Office, and Yardi software.</li>
</ul>
 
What we offer:
<ul>
<li>Competitive compensation and a $2,500 sign-on bonus!</li>
<li>Health &amp; Wellness: Medical, Dental, Vision and Life Insurance</li>
<li>Paid Leave: We provide paid time off plus holidays</li>
<li>Retirement: We offer a 401k program with a company match</li>
<li>Strong promote-from-within company culture</li>
</ul>
 
 Monday through Friday, 9:00 am - 5:00 pm.

Market Property Manager

<h3>Job Description</h3>
Job DescriptionJoin Waypoint as a Marketing &amp; Communications Intern About Us
At Waypoint, we believe work should feel meaningful, welcoming, and energizing. Our culture is rooted in belonging, integrity, respect, and flexibility—because when our team thrives, so do the families and communities we serve. Here, you’ll be supported, valued, and inspired, all while knowing the work you contribute truly matters. When you join Waypoint, you don’t just build your résumé…you fill your bucket.
About the Opportunity
Are you creative, curious, and ready to put your ideas into action? Waypoint is looking for a Marketing &amp; Communications Intern for Spring 2026! (We are also able to accommodate summer or fall internships as well) This unpaid, for-credit internship is a chance to gain real-world experience while helping uplift thousands of children, youth, families, and seniors across New Hampshire.
You’ll collaborate with our Communications &amp; Grants Team and get hands-on exposure to nearly every corner of nonprofit communications—from social media storytelling to campaign development to digital strategy. If you’re excited to grow, learn, and make an impact, this is the place for you.
What You’ll Work On
No coffee runs here—expect meaningful, creative, resume-worthy work like:
<ul>
<li>
Designing flyers, ads, social graphics, and marketing materials in Canva
</li>
<li>
Creating engaging content and video reels for Facebook, Instagram, and LinkedIn
</li>
<li>
Writing captivating copy for websites, emails, newsletters, and press releases
</li>
<li>
Tracking and analyzing web + social analytics to inform strategy
</li>
<li>
Supporting donor communication projects
</li>
<li>
Proofreading and polishing marketing materials
</li>
<li>
Assisting with website updates (bonus if you have WordPress/HTML experience!)
</li>
<li>
Photographing events and capturing program stories
</li>
<li>
Helping out with events and special projects
</li>
</ul>
Work Environment &amp; Schedule
<ul>
<li>
Hybrid from our NH locations or fully remote
</li>
<li>
Flexible hours
</li>
<li>
Options for 72, 96, or 120-hour internships
</li>
<li>
Fast-paced, collaborative, supportive, and yes—fun!
</li>
</ul>
You’ll walk away with real skills in social media, design, branding, PR, community engagement, campaign planning, and an inside perspective on how a mission-driven agency communicates impact.
What You Bring
<ul>
<li>
Passion for Waypoint’s mission
</li>
<li>
Junior or Senior standing in college
</li>
<li>
Commitment to at least 72 hours over 12–14 weeks
</li>
<li>
Excellent writing and communication skills
</li>
<li>
Strong computer skills
</li>
<li>
Experience with Canva and/or Adobe Creative Suite
</li>
<li>
WordPress, web design, or HTML skills = a plus
</li>
<li>
Reliability, enthusiasm, and willingness to learn
</li>
<li>
Ability to collaborate and communicate clearly
</li>
<li>
Ability to pass required background checks
</li>
</ul>
Ready to Love What You Do?
Apply today at <a href="http://www.waypointnh.org/jobs" target="_blank">www.waypointnh.org/jobs</a> and start making a difference while building your future. We can’t wait to meet you!

Intern - Marketing & Communications Internship Opportunity

<h3>Job Description</h3>
Job Description
All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. 

The following statements represent what Boston Mutual stands “FOR” – it is what makes us different and better in the market we serve. 
<ul>
<li>We are FOR being a progressive life insurance company offering financial peace of mind to working Americans and their families.</li>
<li>We are FOR providing practical and affordable products designed for those we serve. </li>
<li>We are FOR making it easy to secure a level of financial protection with a portfolio of products – beginning with life insurance.</li>
<li>We are FOR providing a personalized customer experience to our policyholders and producers.</li>
<li>We are FOR acting in the best interests of our policyholders, producers, employees, and the communities in which we live and serve – representing the goodness of mutuality in all we do.</li>
</ul>

We do our best to: 
<ul>
<li>Demonstrate a desire to assist.</li>
<li>Listen to understand and respond empathetically.</li>
<li>Explain things in a manner that is easy to understand.</li>
<li>Be knowledgeable students of our business.</li>
<li>Take full ownership to resolve questions and issues.</li>
<li>Be professional, polite, and courteous.</li>
<li>Leave our customers and associates “better than where we found them.” </li>
</ul>
Summary of Position 
 
The Sales Trainer reports to the Director of Corporate Training. The sales trainer role is focused on creating robust, engaging and effective sales training programs that drive performance, consistency, and engagement across the sales organization. 

This role is responsible for leading in-person onboarding for new sales hires and designing and delivering in-person training for existing sales employees to support continuous learning. 

Key Responsibilities

Sales Training &amp; Development
<ul>
<li>Design and deliver onboarding and ongoing training programs for sales teams and other BML departments as needed.</li>
<li>Facilitate live, virtual, and on-demand training sessions</li>
<li>Develop role-based curriculum covering sales skills, products, systems, and processes</li>
</ul>
Content &amp; Curriculum Management
<ul>
<li>Create and maintain training materials including playbooks, presentations, job aids, and e-learning modules</li>
<li>Ensure training content is accurate, up to date, and aligned with messaging, brand, and compliance standards</li>
</ul>
Sales Performance Enablement
<ul>
<li>Partner with sales leaders to identify skill gaps and performance needs</li>
<li>Reinforce best practices through coaching, role-plays, and reinforcement programs</li>
<li>Support new product launches, pricing changes, and go-to-market initiatives</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with Sales, Product, Marketing, Operations, and Compliance to align training content</li>
<li>Ensure enablement supports sales processes, CRM usage, and pipeline management</li>
</ul>
Measurement &amp; Continuous Improvement
<ul>
<li>Track training participation, effectiveness, and impact on sales performance</li>
<li>Gather feedback and iterate on programs to improve outcomes</li>
</ul>

 Qualifications:
 
Education: Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field. Master’s degree preferred. 
Experience: 3+ years in sales training, sales enablement, or a sales role with training responsibilities. Experience in life insurance is a bonus. 
Skills:
<ul>
<li>An understanding of sales processes, methodologies, and performance metrics and an understanding of instructional design and training best practices</li>
<li>Strong facilitation skills with demonstrated success delivering engaging in-person training</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong project management and organizational skills, keen attention to detail</li>
<li>Ability to work collaboratively and independently</li>
</ul>
 
Hybrid Work Model
At our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week.
Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.
#LI-Hybrid

Sales Enablement Trainer

<h3>Job Description</h3>
Job Description
Winner of the Best and Brightest® Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
Own the Security. Protect the Mission.
At HFI, security is core to the trust we earn every day. We’re hiring an Information Systems Security Engineer (ISSE) to lead, strengthen, and continuously evolve our enterprise security program protecting sensitive healthcare data while enabling our business to move fast and safely.
This is a hands-on, high-visibility role for a security leader who thrives at the intersection of cyber defense, healthcare compliance, and strategic influence.
What You’ll Do:
<ul>
<li>Own and evolve HFI’s information security strategy, aligning with business goals and industry best practices.</li>
<li>Design, implement, and manage security operations across networks, systems, applications, and data.</li>
<li>Lead incident response, threat detection, vulnerability management, and forensic investigations.</li>
<li>Ensure compliance with HIPAA, HITECH, HITRUST, ISO 27001, SOC 2, and client security requirements.</li>
<li>Evaluate and respond to client security assessments, audits, and contractual obligations. </li>
<li>Manage third-party risk, penetration testing, and remediation efforts.</li>
<li>Translate security risk into clear, actionable insights for executive leadership.</li>
<li>Champion a culture of security through training, awareness, and accountability. </li>
<li>Serve as a security advisor and thought leader across projects with privacy or risk implications. </li>
<li>Collaborate with Infrastructure to mature and optimize cybersecurity tooling and controls. </li>
</ul>
What You Bring
Required
<ul>
<li>Bachelor’s degree or equivalent practical experience.</li>
<li>5+ years in IT Infrastructure and/or Information Security.</li>
<li>5+ years of hands-on cybersecurity experience (incident response, vulnerability management, cloud or application security, forensics, etc.).</li>
<li>CISSP or equivalent security certification.</li>
</ul>
<ul>
<li>Hands-on experience with Fortinet security solutions, including firewall configuration, monitoring, and policy management, is highly desirable.</li>
<li>Proven experience building and managing enterprise-level security programs.</li>
<li>Strong knowledge of:</li>
</ul>
<ul>
<ul>
<li>Network, application, cloud, and endpoint security.</li>
<li>AWS, Microsoft 365, Active Directory, private cloud environments.</li>
<li>Risk management frameworks and compliance standards.</li>
</ul>
<li>Experience leading security incidents end-to-end.</li>
<li>Ability to clearly communicate complex security topics to both technical and non-technical audiences.</li>
<li>Curiosity, adaptability, and a continuous-learning mindset.</li>
</ul>
Nice to Have 
<ul>
<li>Threat intelligence, attack simulation, and red/blue team experience.</li>
</ul>
<ul>
<li>IAM, PIM, and PAM implementation experience.</li>
<li>Vulnerability management and remediation expertise.</li>
<li>Familiarity with scripting and automation (Python, PowerShell).</li>
<li>Experience analyzing network, application, and system telemetry.</li>
<li>Strong documentation and reporting skills. </li>
</ul>
Why HFI?
<ul>
<li>Make a real impact protecting healthcare data and client trust.</li>
<li>Own and shape a security program not just tickets and tools.</li>
<li>Partner with engaged leadership who values security as a business enabler.</li>
<li>Work in a collaborative, mission-driven environment that values expertise and accountability.</li>
</ul>

At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Our Massachusetts based annual salary for this role ranges from $110,000-$120,000. The salary range does not reflect total compensation which includes base salary, benefits and other options.
EEO Statement
HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Information Systems Security Engineer

<h3>Job Description</h3>
Job Description
Are you a tech-savvy problem solver with a passion for helping others? LeachGarner is seeking a skilled and customer-focused Helpdesk Technician to support our manufacturing and office teams based both onsite and remote. In this role, you’ll be a critical part of ensuring our production lines stay connected, our systems run smoothly, and our products get out the door on time.
Hours: Monday - Thursday 6am - 4:30pm onsite in Attleboro, MA
What you'll do:
Under direct supervision of the Network Administrator, you will provide support including solutions to hardware, software, and networking issues.
<ul>
<li>Providing IT related support in person, over the phone, or via remote access to employees</li>
<li>Installing, upgrading and repairing hardware and software</li>
<li>Diagnosing issues with computer software, peripherals, and hardware</li>
<li>Providing answers to users by identifying problems, researching answers, and guiding employees through corrective steps</li>
<li>Running software diagnostic tools and physically inspecting hardware systems</li>
<li>Guiding employees through basic problem-solving processes</li>
<li>Following up with employees to ensure complete resolution of issues</li>
<li>Managing helpdesk tickets and maintaining service level standards</li>
<li>Providing basic computer training to employees</li>
<li>Supporting VoIP system and factory wireless devices</li>
<li>Troubleshooting and fixing network wiring and connectivity issues</li>
<li>Assisting with additional IT-related tasks to support company goals</li>
</ul>
What you bring:
<ul>
<li>Bachelor’s degree in computer science, IT, or equivalent experience</li>
<li>5+ years of experience in Help Desk or IT Support roles</li>
<li>Strong hands-on experience with Windows desktop/workstation operating systems (installation, configuration, reimaging, troubleshooting)</li>
<li>Proven ability supporting cloud-based IT services, including:
<ul>
<li>Microsoft 365 (O365) – user provisioning, mailbox configuration, Teams support, SharePoint access management</li>
<li>Endpoint Detection and Response (EDR) platforms – deployment, monitoring, and first-level incident handling</li>
</ul>
</li>
<li>Proficient in managing and resolving support tickets using help desk software and remote access tools</li>
<li>Deep understanding of network fundamentals – including basic troubleshooting of network connectivity, VoIP, and wireless devices</li>
<li>Excellent diagnostic, analytical, and problem-solving skills</li>
<li>High-level written and verbal communication skills</li>
<li>Customer-focused mindset with the ability to handle stressful situations calmly</li>
<li>Eagerness to learn and adapt to new technologies quickly</li>
</ul>
The following skills will help you thrive in our fast-paced, manufacturing-focused IT environment:
<ul>
<li>Microsoft 365 Administration – including Teams, OneDrive, Exchange Online, and SharePoint</li>
<li>Endpoint Protection Expertise – experience with EDR/XDR platforms such as Microsoft Defender for Endpoint, SentinelOne, or CrowdStrike Falcon</li>
<li>Azure Active Directory (AAD) – familiarity with user management and Conditional Access policies</li>
<li>VoIP Systems Support – hands-on experience troubleshooting and maintaining voice systems</li>
<li>Network Infrastructure Knowledge – basic understanding of cabling, switches, and connectivity</li>
<li>Mobile Device Management (MDM) – preferably using Microsoft Intune</li>
<li>Manufacturing &amp; Logistics IT Experience – supporting wireless devices and systems in warehouse or production environments</li>
</ul>
Some domestic travel required: approximately up to 25%
This role operates in a manufacturing facility where conditions may include exposure to loud noise, fluctuating temperatures (hot or cold), and moving machinery. Personal protective equipment (PPE) is required. The position involves walking, standing, and occasional lifting of materials.
What we offer:
<ul>
<li>80 hours of paid holiday time per year</li>
<li>80 hours paid vacation to start</li>
<li>Paid personal days</li>
<li>40 hours paid sick leave accrued per year</li>
<li>Paid Parental Leave</li>
<li>401(k) Plan with a company match</li>
<li>Medical, dental, vision and prescription drug coverage insurance</li>
<li>Flexible Spending Account</li>
<li>Company paid life insurance </li>
<li>Company paid long-term disability plans</li>
<li>Corporate discount program</li>
<li>Annual Incentive Bonus Program</li>
</ul>

LeachGarner offers the industry's most comprehensive melt to market precious metal products and technical expertise. As a leader in precious metals processing, LeachGarner continually evolves to meet the challenges of evergreen markets and strives to exceed expectations for reliability, quality and innovation by an unwavering commitment of integrity.

LeachGarner specializes in the manufacturing and distribution of precious metals in the form of sheet, wire, fancy wire, tubing, fancy tubing, casting grain, findings and chain specific to customer’s needs.

We are committed to bringing responsible and compliant manufacturing to all facilities regardless of geographical location while leveraging our global reach to serve our customers by providing quick-to-market and market-oriented products.

LeachGarner is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Helpdesk Technician

<h3>Job Description</h3>
Job DescriptionJoining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.SUMMARY: 

The Inside Sales Representative, as an integral part of TUV Rheinland’s sales team, will partner with Sales Executives and Account Managers to drive new business through cold calling and follow-up activities in support of their assigned business line and territories. The Inside Sales Representative role requires a motivated self-starter capable delivering results against sales goals and quota targets. He/she will be an active listener, ethical, driven, innovative, entrepreneurial, responsive and coachable.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Drive the acquisition of new logos within the target market/specified industry. Efficiently and effectively qualify and process assigned leads into sales opportunities</li>
<li>Leverage knowledge of TUV Rheinland’s services and market position to communicate with prospective clients.</li>
<li>Initiate telephone and email contact with prospective clients using outbound lead generation techniques. </li>
<li>Prospect leads and generate new contacts.</li>
<li>Oversee pipeline of sales leads and new account opportunities.</li>
<li>Produce sales of additional services to existing customers. Increase awareness of TUV services</li>
<li>Maintain log of contacts and sales activities.</li>
<li>Work with Sales Team to develop and improve scripting and delivery.</li>
<li>Maintain knowledge of TUV services to communicate with prospective clients.</li>
<li>Provide administrative sales support and work on special projects.</li>
<li>Perform other duties as assigned.</li>
</ul>
QUALIFICATIONS &amp; REQUIREMENTS:
Knowledge, Skill, &amp; Abilities 
<ul>
<li>Exceptional verbal and written communication skills.</li>
<li>Exceptional customer service skills.</li>
<li>Ability to adapt, contribute and succeed in a fast-paced, rapidly changing, services sales environment.</li>
<li>Demonstrate TIC Industry fluency in order to answer questions regarding our services and effectively map services/offerings to prospect/customers’ pain points/needs.</li>
<li>Professional selling strategies and processes, consultative selling strategies.</li>
<li>Strong time management and organizational discipline.</li>
<li>Effective problem-solver, able to recognize and redirect approach as needed to achieve desired outcomes. Sense of resolve.</li>
<li>Experience making cold calls and delivering sales scripts to potential customers.</li>
<li>Ability to translate and convert articulated and latent customer needs to sales.</li>
<li>Knowledge and/or experience with CRM database tools and MS Office Suite preferred.</li>
<li>Exceptional interpersonal and listening skills; ability to develop trust and professional relationships with prospects, customers and team members.</li>
</ul>
Education 
 Associate’s Degree or equivalent education and/or experience. Bachelor’s degree preferred. 

Experience 
<ul>
<li>2 years of sales experience.</li>
</ul>
<ul>
<li>Computer literacy required including Microsoft Office applications.</li>
</ul>

PHYSICAL DEMANDS &amp; WORK ENVIRONMENT:
<ul>
<li>Office environment</li>
</ul>

Equipment Used 
<ul>
<li>Personal Computer</li>
</ul>

Travel Required
&gt;10%
 
TUV Rheinland North America EEO Statement
As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

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